Dysfunctional App 1/5
The app just DOES NOT work. There are a plethora of little bugs and glitches. The app constantly urges me to update although I have the latest version, and does not let me utilize it until I have updated it (although no update exists because I have the latest version). Therefore rendering the app totally useless. I can not find scooters on the gps, and if I happen to walk upon one, the app will not let me scan to ride. Go with Lime, or really any other app. This one is terrible.
App takes 5-10 tries to lock 3/5
App takes 5-10 tries to lock
Need more parking areas
App won't work 1/5
App will not open, crashes every time I try to load it, rendering it unusable
Ridiculous zone system in Miami 1/5
You cannot commute 10 minutes from Coconut to Coral Gables?? What’s the use of this then? Now I’m out 10$ paid to a useless company
Not a good service 1/5
By Aaron S Tran
I got stuck in a unrestricted zone and couldn’t scooter anywhere and ended up running 12+ mins of the 14 walking it out of the restricted zone. I want my money back
By eduard r a
It was stopping and hard to end
Used in a hurry, made me more late 1/5
I was trying to ride one of the scooters to class and I know you can’t ride on campus so I went through the streets outside of campus and the scooter kept stopping. Not to mention locking it took me way too long, kept asking me to try again until it finally allowed me to, I had full LTE service. Things need to be fixed
Won’t Even Load 1/5
By Mikey mcC
Crashes every time I try to open it.
First experience. 1/5
Scooter did not work and would not lock
We got yelled at and got told that we weren’t allowed to ride them in this area 😤
Scooter not starting 1/5
Scooter not working
App Crashing 1/5
Every time I open the app now after the latest update, it crashes & closes. Have had issues here & there in the past with Spin scooters but this is ridiculous!
App crashed on husband 20 times. 1/5
Awful time trying to get app to authorize ride. Would crash every time.
Absolutely never again 1/5
Have fun wasting your time and money... ride bird or lime
Scooter didn’t work 1/5
Scooter barely worked and was total waste of time.
Best way to get around quickly. Also tons of fun. I will use this every time I can.
Horrible experience 1/5
Vehicle took off. Was unsteady. And exhibited full throttle when I did not want to. Very unsafe. Parked it. And it took forever to lock it. Then I am ask for the number and I can barely see it. It’s almost 2 o’clock in the morning. You need to get your customer service and your app together. This was an unacceptable ride. And I demand a refund. It took forever to lock. Your scooter is talking to me in gibberish and nonsense. What do you think this is? Some kind of a joke. I’m trying to get home. Utter nonsense… And now I am to enter a nickname that is taken. Am I supposed to sit here at two in the morning and come up with a nickname? You guys need to get your act together. This is completely and totally unacceptable from a consumer viewpoint. And I am not walking three blocks home. Thanks to your in efficiency.
I’m stuck because it wouldn’t operate in Santa Monica
Didn’t end the ride when it was supposed to 1/5
Got charged for an extra six minutes because the app froze and didn’t let me end the ride
Not working 1/5
We’ve paid 2 times and yet to get a Fuc$:ng ride to work!
Can’t ride scooter in Venice boardwalk.
The scooter I used was parked in a weird area, and then wouldn’t allow me to to park/end ride when done with my ride. It kept denying me to or gave me an option to end ride. Total fraud.
The best ride 5/5
By El bori_g22
Go button is sticking! 4/5
Good ride but Go button got stuck
End ride 1/5
Would not allow me to park anywhere. Would not end ride.
Love it 5/5
Best thing ever. So fun for vacation and the kids
I scanned it in a non parking zone to ride it, got a message that said scooter needs repair but it still charged me. I tried to get it to stop charging me but it wouldn’t because I was in a no parking zone. Had to push it to a parking zone just to be able to get it to stop charging me. If this charge shows up, and my money isn’t refunded I will be Pursuing legal action.
Felt like a little kid again
Loading time! 3/5
Every single time I want to stop riding I have to wait like 1 minute for the picture to upload.
You hit a bump in the road and the machine starts beeping at you real annoying. Plus, the batteries are always ran down. Overpriced
The scooter stopped working 1/5
As I was using the scooter it stopped working so I had to walk it back to the station to return it and it was timing me the whole time so I paid for it when I couldn’t use it.
So fun! 5/5
We went to Tampa and rode the scooters everywhere! So much fun and I want my own now! 😂 The only problem is other scooters would go to places our scooter shut off saying “no parking” but besides that 5 stars it was so fun!
Out of gas 1/5
Tried to sign up but app would not allow me to register, message across screen stated I needed to snap shot photo of back and front of driver license which I did, it still did not work, so now my identification out in oblivion. Renters/buyers be warned, if you don’t want your personal info out there, careful how you use this app. I don’t even know how I would contact the developer to even make a complaint. This feels like fraudulent, and it’s the holidays where most stuff tends to be slick. I will research harder to find out why my information wasn’t accepted, yet accepted. Weird, I know. Just be careful people. This is for all who do happen to read reviews before locking in.
By i hate spin scooters
Terrible awful waste of time
Mean. Also loud 1/5
By Silver Tongue II
They make it impossible to park the scooter, and then fine you for not parking it correctly
Locking the scooter 1/5
It was so hard to lock the scooter at the end of the ride.
I would like to ride two spins one fo my wife and one for me but I just got one.
Only 1 at a time 1/5
Lame! Can only do 1 at a time. No good for a family with kids that don’t have phones. Lame!
By Bobbie sandals
Scooters don’t lock and you can’t get where you are going because you have to sit there like a loser.
I hit end ride and it kept going 1/5
By Teabag Tex
I hit end ride 30 minutes ago at 1136 and it continued to roll and is going to charge me. I’m submitting a claim
Scooters are fun, app has some issues 3/5
After unlocking a scooter, the screen freezes. Does the same thing when I try to end the ride. If I reset the app it’ll go through but I’ve been penalized by not taking a picture because it won’t send. Scooters are still fun as hell and I’ve taken multiple rides despite the app issues. Would recommend 11 out of 10 times once the app is fixed
Worst app ever 1/5
I downloaded the app, they stated they are checking vehicles. Check back in a couple of days. This has to be the worst app ever. Apple should remove this from the App Store. This is horrible, much better scooter apps out there.
Fun ride, lousy app 1/5
Couldn’t add second rider, couldn’t shut down bike for 7 minutes, kept losing geo/path within stated range on its location map. Really needs help...
Scam - Need to “Prepay” Non-Refundable $10 Before Using 1/5
Total joke that you have to prepay $10 before riding. Makes for a very expensive ride if you only plan to ride once. Parking restrictions in SF are also a joke - difficult to park near anywhere you want to go.
Congress scooter 3/5
Scooter died within 15mins of use :/
Best Scooter - App needs work 4/5
Their scooter is phenomenal. Always works, great locking mechanism that is way better than the competition. App is simple to use but FULL OF BUGS. Unfortunately it crashes or freezes or spins and you have to wait a lot when dropping off the scooter. Pickup process is a breeze. Fix the app and it’s 5 stars easy. If there were more I would use it exclusively. When you are in a rush, because of the app, sometimes alternatives make more sense.