Poor password options 2/5
Look, have an option to REMEMBER the password. The last thing we users want to do is enter the password each and every time we open the app!
Worst app ever 1/5
By j martin 2019
Registration process does not work - won’t go to sport clips because of this app and not being able to register
Straight forward, but unreliable 2/5
I’ve found the wait times to be wildly inaccurate.
Wrong times 1/5
I check the times then when I click check in it changes dramatically!
Best App Ever 5/5
Awesome to check in online. No wait
I’m sitting in the lobby right now where on the app I have a 16 minute wait and on the board it has me at 29 minutes. Que???
doesn’t work 1/5
i use my me.com email address and will not recognize as a valid email so it’s useless. app support takes you to a webpage with the same results. maybe if this if fixed it will work for me... in the meantime can’t give a positive rating
App works great, the wait time was way off. Waiting 15 minutes after I got there. App showed 0
Check in times are false. 2/5
Decided to check in for my cut at the Batavia, IL SportClips. Online it said a wait time of 37 minutes. I get there right at that time, look up at the board and it says another 18 minutes with 4 people in front of me. It would be nice if the app could let you know when you’re spot has been delayed if something. Instead this system is just a disappointing representation of a disappointing business model.
Great if they actually used! 1/5
Repeatedly used app then arrived at store to find I had to wait to be served after anyone that had arrived earlier than me. So what’s the point of the app then?!?! App says approx. 10 min. wait, but had to wait 25-35 min. They’ve lost a long term customer as a result.
Apple Wallet/points 3/5
I think you should put like the reward program into the app like you get so many points for a half price haircut. You should be able to keep track of that in the app. Also have the rewards program in Apple Wallet
Great app. 4/5
By Justin Meek
I used it today and it worked great. I signed in from home and even got a text when I was about 10 min till my time. The only thing that keeps me from a 5 star review is that the wait time does not update. That may seem minor but I like the constant confirmation that it’s all working as intended. Overall a solid app and good experience.
App doesnt work right 2/5
I scheduled to meet with a stylist approx 80 minutes ( the time the app said she would be available) after I checked in online. I drove there and arrived 80 minutes later. When I arrived the ladies there said she wouldnt be available for another half an hour. The app wasn’t giving me the right time.
The app doesn’t show nothing other than maps 1/5
By Yaser dada
The app doesn’t show any stores for check in even tho theres one next to my door!
Fix the bugs 1/5
App is very buggy and unstable. Often cannot even access the salon to check-in, just says “Info”.
Not worth it 1/5
By Cbrown Aok
I tried to check in for the first time and it was not worth it. When i showed up my name was not on the board and my profile was blank. I had to sign in like i was a new customer. It plain just does not work.
This app really means nothing, it still comes down to who gets to the door first. When the store first opens you still can’t check in for five minutes which is enough time for the place to fill up. Never using Sport Clips as my barbershop again.
Acual place 1/5
An 8 on top is sometimes 1 and a half inches or one centimeter
Time to wait not accurate 1/5
Eyed the app for 30 minutes before driving and checking in at red lights. Never was above 3 minutes.
As soon as I get there I walk in and it says 30 minutes. Do not trust. Make the account and set a time for you to arrive
WORST APP. AVAILABLE IN THE APP STORE! 1/5
Never works and when you call they. can’t check you in without the app. Bad bad bad!!!
Needs to work 1/5
By why do i need a nickname2
I really don’t need a haircut app in my phone but I put it on for the check in function to save time. I check in in the parking lot to make sure the wait is still short get to the store, I walk into the store and log in and it says 6 minutes. Fine about ten minutes later people start to leave, that’s fine 5 or so minutes no big deal. Then the next thing you know my wait time goes from “on deck” to 28 minutes.
If you can’t do it right ... don’t do it. I left.
For The Most Part, OKAY AS A GUIDE 3/5
By 6String Samurai
ITS INACCURATE FOR THE STYLISTS THAT ARE AT THE LOCATION AT THE TIME VERSUS WHAT THE APP SHOWS
App crashes upon entering email code 1/5
Incredibly frustrating. It crashes every time after entering the 4-digit code emailed to me. Early reviews mentioned this, but the response indicated this bug was fixed in the most recent update. I just downloaded the most current version today when I signed up, so it’s clearly still an issue.
Useless unless you choose First Available 1/5
I’ve tried using this app on multiple occasions. It wouldn’t let me choose my stylist so I finally decided to choose First Available and then I called to have them manually connect me with my stylist. I was told it would be a 1 hour 40 min. wait. I showed up 10 min. early to find my name nowhere on the board. A complete waste of my day.
5 min was 26 1/5
Poor estimate of time. Don’t see any other utility for this app than providing time to wait. If it can do that reliably, I have to give it lowest possible score.
Ever heard of touch/Face ID? 3/5
That is all
Bad timing. 1/5
By nickname 00000000001
App says one wait time but when you get to the store it’s three times as long.
Great Store! Great App! 5/5
Sport Clips is by far the best place a guy can go for a haircut and I am so excited that they now have an app. The app is surprisingly easy to navigate and easily lets you check in. This makes getting a haircut quick and easy.
Previous Haircut info 3/5
The app is helpful but missing a key feature. It would be extremely helpful to show previous haircut dates especially for those with kids to keep track of. Everything else is very helpful
Terrible app 1/5
Font is all wrong because you can’t read all of the text. Cannot see stylists names.
Concept Great- Poor Execution 1/5
Whenever I check in and arrive they always bump me for someone waiting in person, causing my would be start time to be delayed by 10 minutes or more.
Family haircuts? 1/5
Works fine for one person but when I want to check in for me and 3 kids the app doesn’t work. Needs work if they want families to use it
Time estimate is bad 1/5
Says 34 min when I reserved but when I arrived 20 min to shop; the wait time on monitor says 1 hr 10 min; hmmmm??!!
Tried to login. “Incorrect username and password” So I changed my password. Tried to login again, “Incorrect username and password”. Deleted the app, reinstalled it. Tried to login one more time, “Incorrect username and password”
Downloaded the app for the first time, after hearing about it the last time I had my haircut.
I’d planned to use it today, for a follow up. USELESS! Received the error, “Online Check In Is Currently Not Available At This Location”
Going to Great Clips! They’ve got there
SMS message 1/5
I don’t think I opted in to receive an SMS. Should use the app to notify instead.
Great service! 5/5
By DT Wave
I have been coming to Sports Clips for several years now starting in California. I now utilize the Sports Clips in the North Hills area. Andrea always is so kind and professional. It’s quite pleasant to know that Andrea will take care of me. I continue to use and recommend Sports Clips!
By Certain disaster
I don’t know if it’s any good or not because it crashes every time I attempt to register
Won’t even allow me to register 1/5
This app is terrible, I have tried to load it and register several times, and in the middle of the process it freezes up and kicked me out every time.
App Crashes 1/5
App crashes each time I register. It happens after I enter the emailed confirmation code.
Great app to cut the wait time! I used to have to actually go into a store and see what the wait is or call around to various stores. Now with just a glance I can see numerous store wise times and choose the location I want to go to :)
Awesome App! 5/5
This app makes appointment setting a breeze. 👍🏼👍🏼👍🏼👍🏼 Maria at Sports Clips in Texarkana, Texas is a great Stylist. I’ll never go anywhere else. 👍🏼👍🏼👍🏼
this app fails miserably 1/5
By Paul Laz
checked in using app and they had no record of me. Ive used other apps in the past to good success. the posted times were also inaccurate. will not use agsin
Awesome way to schedule an appt 5/5
Worked fantastic- highly recommended!
Area Leader 5/5
By Tonya Riley
Makes my job soooo much easier, out team members and clients are loving it as well!!
Sport Clips App is Fantastic 5/5
Great new app. Super easy to use. Love being able to check in online with my favorite stylist. I can also go about my business and know when to be at the shop to get my haircut.
Sport clips 5/5
Great stylists, great experience
I love this app! It’s makes everything so much faster and easier than it already is!!! GO SPORTCLIPS! 😍
Can’t even get the hours right 1/5
Really make sure you double check the hours listed, and call ahead. You know what, you really don’t need the app, just do it the old fashioned way because this doesn’t work.