Great app 5/5
By Barb sage
Love the app and the system. Keeps our office ready for clients and helps clients too.
Overall a good app, but... 4/5
I like using this app, but there is one thing that would be good to have and that’s the ability to have different colors of services to differentiate when booking instead of just keeping all items blue.
Love it!! 5/5
Great and easy to use. Just what I was looking for.
Keep me on time 5/5
Very helpfully , easier to keep organize my schedule and plus helps me and my costumer to remember our appointments .!
Easy to use!! 5/5
this app has made my business so much easier to control! especially when it comes to appointments and checkout! LOVE IT
Square appointment app 5/5
Very very very helpful, I love it
Love it 5/5
This was exactly what I needed for my school. Now I do private tutoring and all my clients can request their specific day and time. Love it
HELP FIX BUG! SCROLLING ISSUE 3/5
Been using this app for almost 3 years and suddenly encountering a very annoying issue. When I check client out, then go to “BOOK NEXT”, select new date...then scroll to edit the new time...the SCROLL keeps changing every time I stop at my desired time. So basically if the current time is 3:00 and client wants next appt to be at 3:30....I would scroll the minutes form “00” to “30” and then stop BUT then the scroll will automatically move to a random number like “48” mins and then I would have to scroll the 48 back to “30”. This will repeat about 3-4 files before it stays at 3:30. I have called Square for help, deleted and reinstalled app couple times, rebooted phone, update phone etc. nothing helps. I have a screen recording if anyone needs to see it. TIA
Excellent app 5/5
I love it thank square
Love it but it could use a little help 5/5
I have been using Square for about 10 years. I love it. I love the ease of processing payments and scheduling appointments. Love the appointment confirmations and reminders. What I don’t love is how convoluted the contacts are. Every time a client uses a different card for payment, a new customer profile is created for them. Many of my clients have several profiles but only one is needed or necessary. As I try to delete these extra profiles, let’s say I’m deleting customers (speaking of customers, let’s call them clients, more professional) and I’m deleting in the “K” section of the alphabet. As I delete each customer, I am each time taken back to the beginning of the alphabet so that I am forced to scroll back to the “K”’s in order to delete the next customer profile that square created ad nauseum. Square, this should be an easy fix! Please help make your app amazing.
Love it but want a little more 4/5
I love this app for my appointments. I am a hair stylist and I was looking for something that would help me keep track of clients appointments. I like that my personal calendar blocks out time in my appointments app so I don’t have to go back and forth to make sure people don’t book that time. I also like the the option for variations so I can off the same service but with tweaked prices for slight differences.
I do have an issue with no-shows. I don’t want to take complete prepayment because I believe payment comes after satisfaction, I also have people who do not want to keep their card “on file.” Many carry cash or utilize cashapp as their method of payment. What I would recommend is a deposit option that can be placed on specific services of my choosing and that I can change the amount of the deposit for each service. Then it could give me a “deposit paid” button and I can input that amount and it be subtracted from the total service amount upon their arrival.
Eg. braids are $100, I ask $25 deposit. On Monday, she cashapps me $25 and I mark her deposit as paid. After I service her on Friday, appointments app will show her remaining amount due to be $75.
Calendar (drop down) 4/5
It would be nice to have the calendar book appointments in weeks instead of having to count weeks to make the next scheduled appointment.
I love everything about it
Not first review 4/5
This is a great app, still needs a lot of work. I don't understand why you just don’t merge square appoints with Square app, there are times I want to merge clients to check them out together if its a mother/daughter and I can’t thru square appointments, I have to use the square app and then it will not show as checked out on square appointments. Also, need to be able to write our own message for text reminders just like it lets us for email reminders.
Good, however 3/5
The app is a good cost effective way to get a new small business running, but there are few changes that need to made in my opinion. My customers cannot see the full text of my display price which makes it difficult to understand all of what’s included in each service I provide. Also, there is no feature to view photos or examples of the services I provide which takes more of the customers time and effort than necessary to book their appointment.
Fantastic app 5/5
Fantastic app! So easy to use
Needs work 1/5
Not very user friendly.....way to many steps.
Apple Watch app???? 4/5
By Tricia pie
I really like this appointment book app. But the apps I have used before have a version for Apple Watch that also has your appointments of the day listed for you. Being able to glance down at my wrist to see my next appointment was super helpful and I really hope square appointments will develop something similar soon.
Great app but needs improvements 4/5
I live the app but there are a few things it could use
The time bar is always off
You can’t send a mass message to all your clients at the same time
Need more access to make changes without having to go to the computer dashboard
Those are just a few. But overall I like using the app.
Easiest Appt App 5/5
Love the reminder feature. U can personalize anything. Absolutely love it and will continue to use it for my business.
Used to love the app but has problems 1/5
I love the app and has used it for years but in the last couple months it’s been difficult to make an appointment properly. I’ve updated the app and nothing works. The scroll option to change the date and time moves without you wanting it to- for instance let’s say I want to do May 5th.. ok- but then I want to do 10:30. It’ll let me do 10 but when I try to do 30 it’ll scroll back down to 15, then to 45, then to 00. I spend more time going back and forth it’s so frustrating. I’m ready to try a new app- to fix this problem because if I don’t realize that it’s change the time again before I get out, then it’s sending the wrong time to my clients.
Favorite app 5/5
Love using square
Appointments is a great program. I love it. It keeps my life in order. Don’t know what I would do without it.
Hard to get use to 5/5
By shae the hair diva
Not user friendly at first but it gets better. It’s free so how I’m not complaining. I love and trust square as a company.
Not happy with two reminders and a confirmation. Would really like one confirmation. One reminder
By Love is essential
Thank you for making the process easier and efficient. Was able to save my business with you help.
We need more data from our customer to make a real follow up 5/5
Could you be able to generate more data from any customer ?
1. Type of service
2. Date & Hour
5. Amount she/he paid
Clients can’t book multiple services 3/5
Can’t book multiple services
Good idea needs more features 5/5
This app is mostly good. I would like to use it. However, it really needs to have the ability to sync with calendars.
Powerful app. 5/5
By Adm. Nasty
Easy to use. Niiiice.
Easiest appointment calendar ever!! 4/5
Square has thought of everything. It’s super easy to link to your calendar and book your clients without double booking yourself. Has a reminder system for your clients so they can control their appointment. Awesome!
It was offered on IG but, now it’s not offered at all. Hopefully you’ll get back on IG, I really like Square💔
Can’t add booking to Instagram profile 3/5
I see others with it in their profile but it doesn’t work when I try The appointment with Square option is not there I tried everything
Easy to use and navigate 5/5
I absolutely love it.
By fade god
Very easy to use for my clients as well as myself!!
Great app, a few flaws. 3/5
This is the beginnings of a wonderful booking app and Square is constantly improving their products. I am a hairstylist and use it to book clients. They recently added a processing time feature that is wonderful for double booking clients.
The major downside to this app is when RESCHEDULING an appointment there isn’t an easy way to see what times are actually AVAILABLE within the reschedule screen. I’d love functionality to reschedule clients AND see the current schedule at the same time or simply drag an appointment to a new time from the calendar view (with a confirmation of course).
By In & Out Solutions
It’s everything you could have asked for!!!
I really enjoy this app it’s very organized
Exceptional tool 3/5
By Cartail LLC
My app is not launching on my cell phone and Im using my laptop
Nail business 5/5
So far i love this application better than the previous app I was using this is easier and more convenient for me and my clients they love it and so do I highly recommend I love the ease that it brings to me when I am to busy with a client and my other clients can easily book or reschedule appointments with out me having to stop what I’m doing
Jessi Evans with Massage by Jessi 5/5
By massage by Jessi
Square appointments had made my life so much easier! It sends a confirmation text and email. It will also send a text and email reminder! My no call no shows have dropped dramatically! There are less human error in my end. Due to writing down the wrong time or what have you! My clients love love love it! Square is like an assistant to me! It helps run my business for me! ❤️❤️❤️❤️❤️❤️
Massage therapist at Becky Hunsinger Massage therapy 5/5
I’ve used Square since early 2010.
My clients wanted to Pay besides using cash, checks.
During Covid-19, I now have the flexibility to accept payment prior to their appointments.
Thank you Square for allowing me to use Square during this difficult time. I am completely satisfied with with your product!
Square Appt 1/5
The appointment app will not work via Bluetooth at all.... cannot use credit card system with it via Bluetooth ... very annoyed beings I’ve moved everything over ....
Nail Technicians 1/5
Unfortunately, only hair dressers can use this app. I am a nail technician and won’t be able to schedule my clients using this app.
Add custom service option. 5/5
By Oilman dry
I’m a lawn care service guy. This app would be perfect for me if I had the option to change the service type.
I enjoy square appointments it really helps my business run smoothly and seamlessly when making appointments and taking sales.