Best thing ever 5/5
Very easy to use, I now can pay my employees via check and I’m so glad square has helped me figure this out! They pay my employees on time and I haven’t had an issue yet.
Needs Improvement 1/5
By Medical Office Cali
Can’t adjust payroll period to our actual, no help via support emails or messages. Loooong holds by phone.
No distributing retirement contributions done for free by prior payroll provider.
More expensive than Benefit Mall and ADP.
Simple but would like recurring time cards 4/5
By Whitney Lavette
Love the ap. Would like to be able to upload a recurring payment schedule though for employees that work the same hours weekly without having to manually have them enter.
Pay stub 2/5
I am trying to access my pay stubs. I am an employee and not an employer. How do I access this information?
Bad communication 1/5
Stay away from this people bad service. Used this services once. When I ran my first payroll cycle the day after I got an email that my account was close and they couldn’t explain further the reason it got close. In the mix of it my employee was setup to receive direct deposit they withdrew the money from my account and he never received his deposit. When I tried calling square their website doesn’t provide me with a code it always said costumer services not available I send multiple messages with no reply till this day and still holding my employee money.
Please, please, please allow employers to see time cards on the current payroll cycle 2/5
No idea why you are not able to see and edit time cards on the current payroll cycle, only historical. Very limiting in that you cannot clock people in / out if needed, can’t see how many hours they have worked the current week, etc. This functionality is needed for basic operational work!
SUPER BUGGY AND UNRESPONSIVE 2/5
By OJZ Ventures
I love square and their products but this application is so buggy and unresponsive. I try to do our company’s payroll on the go but the app doesn’t respond, it’s super slow, and super laggy. I don’t know what’s going on but square needs to fix these and update this terrible bugs!
Not working 3/5
By Bobby Kawasaki
Can’t do anything beyond inputting the name of the person getting paid. Amount inoperable.
Square Payroll 5/5
Super easy to use
Square Payroll is Great 5/5
Having come from a 30-year background in payroll management for a large company I was dreading the prospect of going through the process again for 11 part-time employees. No worries: since my square time card system and payroll are linked, payroll , from managing time cards , direct deposit , tax payments and reporting , deductions and all that goes along with payroll has been perfect. In the payroll world, that’s a big ask. The added benefit of being able to add employees and now adjust time cards on the app is a great addition .
Waste of time 1/5
By Moe >:(
Has to be the worst app every! It doesn’t save anything and refreshes every time you open it. Not sure why everyone rated it such high ratings.
By E Glueck
This app won’t let me edit time cards. Which is quite annoying.
Needs improvement 1/5
This app would be great, but it’s not designed for smart phone use. When you go to pay your employees, it doesn’t let you enter the amount due to all the information not fitting on the screen. It doesn’t turn or expand when you rotate your phone, so this app is basically useless. I have to sit down and physically log in from my computer to do payroll
Can’t view imported time cards 3/5
I import timecards automatically from When I Work. When I try to view time cards in the app I can only see timecards from the previous pay period. It would be nice if I could view time cards from the current pay period as they are imported each day.
Clear Cut Cincinnati 5/5
By Tay shanay
I use square payroll to pay my contractors by the job and square is very flexible with any form of payment whether you pay hourly, commissions or by the job!
Ez Pz 5/5
By iPhone 1975
Great price and ez to use!
It’s not an iPad friendly app 1/5
The interface is the same as it on a computer, it even can not roll automatically on an iPad .
Double log in 3/5
I’m not sure the point of the app when all it does is take you to a website to login there after you have already logged in on the app. I wish the app actually had the information and didn’t just send you to the website.
app does not work 1/5
By hair by steph
App does not work,square payroll itself is great,but the app needs some work,completely non functioning
I don’t often leave mean one-stars... 1/5
...but when your app doesn’t let you log in with an iCloud Keychain item, I’m calling it busted from the start.
Square Payroll is otherwise good and trustworthy, just having an epic failure here.
Payroll has never been easier 5/5
By The Big SSG F
I love this system
App doesn’t ever work 2/5
90% of the time I attempt to use the app it doesn’t even work. Just shows a blank white screen. I’ve uninstalled and reinstalled several times.
Love payroll app!! 5/5
By Libbys Massage
I had started doing payroll on my phone, but at 1st I was using the website on non-mobile and couldn’t see everything. Then I just did payroll on the new payroll app and it was so easy. I love the payroll app. Square is totally mobile with all I need to do now. Thanks square for always being awesome and growing to fit the needs of my business! 8 years with square and I’ve never had to call for help. Everything square makes is just so easy to operate!
Love Square Payroll 5/5
I’m a small company and was nervous to get set up for my first contractor/employee. Square has made it so easy! I have been recommending square to several other businesses too.
I would have loved this app if it weren’t for the backwards underwriting process and unethical communications with my clients without my express written permission.
Glitchy, frustrating and disappointing 1/5
The part that is most disappointing is that this app has many of the functions I need and want in a payroll app. However, when you input data for team members, the app freezes. Additionally, I have a lot of part time hires (as an employer) and square sends my new hires an email to sign up. Every single one of my new hires reports some kind of problem signing up, from glitchy freezing and subpar processing of personal data. I’ve gotten to the point of telling all my new hires not to use the mobile app when submitting data for payroll and direct them to use the desktop version. However, when they use the desktop version they constantly encounter the “uh-oh, something went wrong.”
I don’t have time to hold each of my new hires’ hands and walk them through troubleshooting signing up. I need something that works consistently and across the board for my team.
I’ve been super disappointing and am now considering changing my payroll service (which is a nightmare in itself). Square better fix these issues pronto or you’re going to lose my business.
This update has still not fixed the problem, I can’t leave the app to look at any of my numbers and then come back to it without it wiping all of my progress.
By Marisa 🖤🥓
Why won’t I receive my email saying my pay is on the way, but I receive it when it’s been out into my account???
Huge opportunity, terrible execution and unusable app. 1/5
I joined square payroll to make it simpler and easier to run my business, as promised.
But the app doesn’t work with FaceID, doesn’t function on iPhone screen, can’t pay my team because the app freezes and doesn’t respond. Have tried to reinstall and nothing has resolved the issue.
Square is exploiting small businesses trying to do payroll on mobile device. This is something that CAN be fixed and simply hasn’t been addressed.
Sometimes it works, most of the time it just doesn’t. When trying to input payroll, once I hit save it clears everything I just did. A lot of the time the buttons seem to be off, or just not working. This app could be great. For now it’s more work than it’s worth.
Disappointing (Could be amazing, falls short in one key area) 1/5
By Danial Jackson
I’m not one to give 1 star reviews. This app need some serious love from developers to make it usable. I can’t even press on the buttons. I have to offset pressing by like 1” and it’s slow and clunky. Beautiful interface, beautiful concept. Please make this work the way it should. Make sure you test on ALL iPhone models. Mine is iPhone XS not sure if it’s a screen resolution or size thing throwing off the capacitive touch mapping. Right now this is UNUSABLE. Also the web app seems to fail login from safari no matter what even when I use the correct password. This is infuriating.
By PreK NYC
Easy, convenient, and covers everything g I need. Reasonably priced and great product!
App is a sham! 1/5
This App does not work. It does not let me login, as I can only do so from a web browser on a laptop. The app gives me multiple security options like selecting pictures of a topic but never lets me login. I have no problem on a computer though. However, my client has not been able to pay me either. So it’s very disappointing l around and as of today I’d do not recommend this product/service as an option.
Will not let me log in 2/5
By smh x2
Keeps telling me my log in is wrong and its not. Sometimes it logs me in sometimes it wont
So easy to use! 5/5
By reviews by Laura
Love using Square Payroll! Affordable, intuitive, easy government reporting that’s done for you, as well as payments to government agencies and employees by direct deposit, quick answers to questions as needed. Could not be happier with my decision to use this as my small company payroll option!
Easy as the computer version 5/5
Just used for the first time. Everything went smoothly.
What’s the point of downloading an app if it sends you to use it on safari? 1/5
This is ridiculous. So I download this app expecting to use it AS AN APP. It tells me to login, I do, then it sends me to the normal darkish black/screen with my email and the green icon for pay stubs. I click on ANYTHING ON THAT SCREEN, be it my email, my pay stubs, my settings, and what it does is just SEND ME to the actual square payroll site on safari. To redo everything again. This is such a disappointment. If you make an app, make sure it actually works.
it’s crap 1/5
doesn’t even load in the app
Matt (owner) 5/5
This has saved my business! I’m a hairdresser not an accountant so Square Payroll recognizes that and makes it simple! I spend more time making money so its a win!
Pretty useless for employees 1/5
I try to access my information regarding paystubs, or really anything, and after signing in on the app, it takes you from the app to the website in your browser. If I wanted to do my business in the browser, I would. Also, when you get to redirect, you have to sign in again. There is zero use for this app for me. I just have to go online to do it. This is the opposite of convenient. 0/10 would recommend.
Not delivering what they promised at all! 1/5
They promised it would all be automatic and easy. Everything went smoothly for one month and then I started receiving emails that it wasn’t working and that my state taxes would have to be refunded back to the state and that I would have to figure out how to do it on my own. WHAT A NIGHTMARE!!! Now I have more headache than ever before. Now not only do I have to find a new company to handle this, I have to fix all of your mistakes! So upset and disappointed! And where is my refund ?? Since you didn’t provide the service you promised.
Not that useful for my situation 2/5
My boss started using square to pay us, and when I log into the app and click paystub, all it does is open the site and make me log in again. Verifying my identity twice to see my pay is about all this app does for me.
Easy to use! 5/5
Love this app to pay my employees! All good things to say.
Don’t Trust This App 1/5
Using this service as a en employee is risky. By just going to personal settings after opening the app, anyone can find you social security number and all the credentials one would need to steal your identity. Square should hide this like all other mobile platforms do. This company doesn’t care about you or protecting your data.
Payroll on the go 5/5
Finally here. Super easy way to manage our payroll and contractors when out or traveling. Love the mobility of $SQ!
By Ma vie
And easier of processing payroll through Square! I almost left to a competitor but I’m glad that Square got the app out now. Life just got easier!
Good but... 3/5
This is good, but you need FaceID as it’s getting very annoying having to renter my login info everyday. Also you need to add ability for employees to see their payroll or make a separate app for employees to see their pay stubs in an app, not just by using the online version.
I don’t understand 2/5
What’s the point of having an app that sends you to the website. Exactly what I didn’t want to do
Better Than the Website 4/5
By Free Range Beefcake
It’s better and easier than using the website on your phone. There still needs to be some bugs worked out though. Selecting a specific employee requires closing the keyboard to access the drop-down menu. Minor stuff.