Still doing bad business. 1/5
Do Not Do Business With them unless you want your account closed without reason, your funds held for 90 days! Slowest refund process in history! This is 2018 am I right? How much is the company profiting every quarter based on this business practice. Pure greed.
2ndly, they sell gift cards, but they don’t accept them.🤔
Life saver 5/5
This have been great!
ZERO STARS! 1/5
By Andrzej J K
This is my second time that I’ve had my account deactivated because square claims that a transaction was fraudulent. It’s embarrassing to have to go back to a customer who pays $3k and then has to wait for the money to go back on their card and I then have to pay out of pocket to perform the services they’ve bought in order to keep them happy. Good freaking luck trying to get someone to talk to about the issue at square. They give you a code to call in and then it’s all automated and won’t even let you speak to any live representative. Will be filing a formal complaint with multiple agencies about their practices. Do your research before you take on this app. I prefer Stripe by far.
Keep up these practices and you’ll be out of business sooner than later!
Great service, 5/5
By Hani Alaqqad
I been using square for over 5 years it’s been great never had any issues, Thanks for the recent iPhone X update!!
Make an update for iPhone X 5/5
The app needs an update for the x
No card read the stand 1/5
New software of apple not good, my stand can not read cards
New version 2/5
I am a small business owner. I’ve been using square for a while and liked the previous version. It was easy and no hassle app. I did not need an accounting app to record my every single transaction. I need an app to charge my customers via credit card and invoicing, no more than that.
Great so far 5/5
I did my research and I was not taking cards for my business and it was not going slow as everyone this days use plastic. I have been with them for a month or so. I love it hope they keep working to improve it as it’s very convenience for me and my clients. I have not had any problems my money it’s always the same day i was bit of afraid as it was a lot of bad reviews but I decided to give a chance and it have been work well for me. Keep up the good work and thank you for making business but more easy
Great when it works 75% of the time. 3/5
By ATLGA Transportation
Have used this service for over two years. When it works it’s great. Taking payments are off-line has never worked for me, and since I may mobile business, sometimes I do not have cell service. This causes an inconvenience as I have to invoice the customer and that results in square taking a larger percentage. In the meantime, I’m looking at Clover and some other alternatives.
Became a trash 1/5
By Josephine lopez
Since 2 days this app became a trash
I lost money cuz my customer are use to pay with card
When open the app it says there is no internet or connection error
I try everything uninstall reinstall
Even reset my phone and didn’t work
Only works on WiFi
I try to call customer service but did not see a phone number
I’m giving up
On this I’m starting using PayPal or Metho of payment
You can’t use Greenville at Walmart for this have a normal Account with routing and account number but square will not let you use it since this is of no use what a bunch of BS has to be a push just like LIFT if you want to get paid instantly it has to be a push to get a bit with UBER tonight a problem just more BS
Nice 👌🏼 5/5
June 18 - Has a great response with iPhone X. Smooth and quick. Well done 👍🏼
My little business 5/5
By L. Short
Granted I just started my own little business...but square allows me to be super mobile. I can go anywhere at any time and take payments! I get my money right away and I haven’t had any issues whatsoever. They included my own card reader for free, it arrived quickly and my customers just swipe and go! I love, love, love the ability to do this! I am horrible at maths and this includes all my sales tax, discounts, gift cards for my customers instantly..it allows me to be free of being stuck in one place. For anyone running a business that needs you to go to them I highly recommend Square Point of Sale! You can’t go wrong..and I’m grateful that they don’t charge a ton of money to do it. In my little business every cent counts and other services charge way more for smaller amounts charged. With Square I always know how much it’s going to be..no hidden fees or charges. Thank you Square! You’re an amazing tool for us that are just learning to be on our own and rockin it like a boss! Which I am, my own! I couldn’t do it without you.
I have used may different credit card firms. Always felt ripped of with fees etc. stared with square when the first started 9 years ago. It not only saved me money it has worked like a dream. I have 4 iPad terminals with cash drawer, Apple Pay/chip card reader. It is very easy to use and has all the features you might ever need. Would not use anything else
Love this 4/5
Love the ease of this app.
Not a good app 2/5
Square gets stuck on the cash/ gift card screen. Can’t do a credit card have to reboot my phone and maybe it will work. Nahhhh use PayPal much easier.
After 2 years of being a loyal customer received a email stating my account was deactivated “forever” tried calling when I put in my customer # voice message said account was deactivated...sent email asking why no response that was 2 months ago ...in reading their many pages of terms I found quite a bit of censorship! Their customer service was ridiculous bye bye square your loss
Unless you don’t want your money and you want to be questioned about every transaction, I would not suggest getting this app ! Extremely frustrating and a waste of time !
Great For Your Business! 5/5
We’ve been using square for about 3 years now in our barbecue restaurant. We have had no issues and the customer interaction is great as well. I would definitely recommend square to anyone looking for a point of sale system.
New update 👎🏽 1/5
The new update made this app incompatible with the google play store (and android tablet) used at my business for the last 4 years. BACK to the drawing board.
As a disabled retired individual 5/5
I could never afford or qualify for an expensive bankoT style machine.
Square has made it possible for me to start a network from home and understands the proper governmental reporting guidelines to keep all business transactions GAAP and with highest ethics.
KENDRICK UINS GLOBAL
Still the best 5/5
I have been using Square from almost the begining. Price, ease of use, and the cool factor. There are a lot of imitators but none compare to square.
Thank you! 5/5
By (josh Herrera)
I asked to fit the iPhone X screen and I’ve been waiting for an update and now it’s here. Thanks for listening. Looks much bigger and better!
Highly recommended 5/5
By Amsoil Eric
Been using it for a couple years. Never had a problem. Uses very little data and is quick for the customer and quick payment for the vendor. Better than the ‘other’ company I was using hands down.
Update I’ve since added Square to my wife’s business and our local community council. I hated PayPal because they didn’t deposit right away. Now if Square would work with a go daddy website I’d be thrilled.
IPhone x support 1/5
How the heck can there still be no iPhone x support!
Thanks for the chargeback on money I never received 1/5
A customer paid me with a stolen credit card (or as the email say “probably” stolen) I called they said it is possible that is stolen but they don’t know yet. Few MONTHS later without my money in my account, they charge me $115.90 on a chargeback on money I never saw or received. Nice
Unable to log in 1/5
Trying to contact customer service and unable to get code. Unable to login. Please help!!!
Awful support bad product 1/5
Quick to sell their product and take your money but, zero support. No number to call and the email never gets answered.
I dropped it and picked up another merchant. Much better than square.
They are very square.
Was good but getting worse with updates. 1/5
Biggest complaint is that my cash drawer does not connect with the app since latest update. Tested cash drawer with other platform and it works fine. This is really irritating and inconvenient and slows down our concession stand a lot.
Easy Payments 5/5
The process is just simple, and it’s been working great for my business for years. I like knowing exactly what Square charges for processing payments, and it’s great how fast my payments deposit into my bank. Only thing I would ask is that you please make the app updated to support the iPhone X resolution fully.
I use it every day! 5/5
I run my own small Process Server business Mcshewprocess.com and I use square every day to charge payments to my clients. It’s 95% user friendly with only a few items that i not pick over. The interface is easier and smoother than paypl and the other apps.
I have been using this app for years and also as my primary register on my IPad for my bakery! I would never use anything else! Never had a issue in over 5 years!
I’ve been using square for about 4yrs now and I’ve never had a problem getting my deposits and I get it right away
NO SUPPORT 1/5
Can not get code through dashboard link to support and can not connect on phone without code.
Waist of time and money. Now I have a paperweight with the square logo.
On the upside; great marketing tool for PayPal.
Horrible Company 1/5
Don’t know where to begin . I downloaded this app and bought their Accessories so I could take credit card payments for my business. I set my account up correctly with my business name and EIN number. Followed every procedure that they asked. I had a customer process a $3500 payment using this site. But then receive an email a couple hours later telling me they will not deposit the money into my account because I didn’t classify what the money was for. I try to contact customer support but you cannot talk to human you must have a code. I also emailed him and received an email back saying they deactivated my account due to this transaction. Remind you it was my first and only transaction and I deactivated my account within 10 hours of me activating it. I now have to refund my customer their money and possibly risk losing this account. I do not recommend using square I was seeking alternative company
Do not update! App is buggy 2/5
App is blinking during transaction, and blacks out on signature page.
Awesom Rep! 5/5
By Christopher alice
Used it to open a new restaurant. Had a meeting with paychex rep through it, james douglass, he was great. Highly reccomend!
Long time user! Great company, 5/5
I've been a user of Square since the beginning. Love the app, love the experience. But no iPhone X version yet? Is that in the works?
Terrible customer service 1/5
I’ve been using square for 4 years and never realized how much money they actually take. So then I make a large deposit and I have a 4 day hold on my account for a one day review. I then receive my funds minus a large amount of money with no explanation and of course they don’t have a number to call. I now have switched to Leaders for processing and a third the fees!
By aashad's mother ♥️
the whole square company is a scam & fraud. they will keep your money for days and then deactivate your account without giving you your money. i’ve lost over $1,000 from both square point of sale & the cash app
Love it 5/5
By Coffee Princess
The square device is one of the best tools I use to help me run my business.
Love love love 5/5
I absolutely love Square point of sale. Everything about it makes my business run smoothly!
No iPhone X!!! 5/5
When are you going to support the iPhone X??? It’s just one piece of line of code!!!
Read the most recent reviews! 1/5
Do not waste your money wit square it is the worst! I tried setting up card payment and they told me my information was wrong and then deactivated my account because I had too many tries on setting up my card, which I only tried three times! I am furious at their slow and careless attitude for the customers. They don’t answer calls and just let an automated system run it and if you ask to speak to a representative the system hangs you up as if they know you have an issue and don’t want to deal with it at all. Then if you send an email they take up to three days to reply. When they do reply they give you a short answer to your question that does not answer anything at all. Worst app ever I am thankful that i never got a chance to use card payment because they seem like a complete scam!
Do not use this app unless you are physically running a card 1/5
By scammed by square
Unless you actually slide a card in the reader, do not use this app. If you fat finger a card into the app on your phone but do not slide it then if the customer can dispute the charge and it’s an automatic charge back. They will get a full refund and you cannot dispute it. It’s an EMV liability shift.
HORRIBLE SYSTEM 1/5
I lost 16 thousand dollars with them and they won’t even allow you to speak to a representative. They tell you they will get back to you via email but no response. You talk to a robot the whole time and gain nothing out of it. Then they deactivated my account for no apparent reason. I would say no one use this system. I’m yet to hear from anyone and I need to make a payment in 4 days!!
Bad company 1/5
I opened an account and was active for about a week. I took two payments and for whatever reason I received an email that stated my account will be deactivated immediately, and that the payments that were made will be on hold for 90 days. Customer service is unreachable and nobody has contacted me about it.
No library button on iPhone 3/5
The android version lets me use categories to shorten my list and group items. The iPhone version doesn’t seem to have that option for making sales. I can set categories but I can find a way to use them. Works well otherwise.
What happened? 2/5
It used to be very efficient and deposits were made the next day or two days later but lately it is taking them about a week to deposit the transactions... I don’t understand the reason for the delay but this is very annoying...
Fix this bug now! 1/5
Updated this app yesterday & now it only functions properly when I turn my iPhone upside down! It opens upside down. No matter what I do it’s upside down. Fix it!!!!!!!!