Will update to 5 stars when fixed 5/5
Best the app has ever been!
REQUEST: When getting a reward point, have it show how many points they’re receiving next to (or in a bubble) the amount of points they have. Having to wait 3 seconds for the customer to see how many points they have is a nuisance. Thank you Square!!
UPDATE: Wow it’s already fixed!
By ian s tidwell
Square allows my clients to pay me easily and I don't have paper receipts all over the place anymore from the cc machine! So easy for tax time too.
Outstanding service 👍🏽 5/5
By Shey G.
Thank you for your outstanding service!!!
Great for our monthly event 5/5
Fees are very reasonable, quick deposits.
Great device! 5/5
By m.c. H
I’d say about 70% of my sales are through Square. It’s very convenient and fast!! My only complaint is that there is NO phone support! Unacceptable in this day and age! Otherwise I really like the product.
Lots of good, missing some key items 3/5
By Engineer Dad 378
Great looking interface.
Ability to take ongoing payments (subscriptions).
Ability to see which customer paid a given receipt.
Ability to list all sales separately (easier bookkeeping)
With these three functions, it would be 5 stars.
5 years running and very happy 5/5
By Terry d you
We have a studio and Gallery small business. Our daughter turned us onto square for our credit card processing 5 years ago and we are very happy. There were a few minor kinks along the way but all of them have been worked out and in general we are very happy. If you make referrals both of you get free processing on your next $1000 or 30 days(?) which ever comes first.
This application continuously accepts my charges, then will not allow me to deposit it into my bank account for about an hour. Really don’t understand why I cannot deposit it to my account directly when you guys charge the card of the customer, you should automatically deposit the money when a transaction is completed, who want their money sitting in an app? Really messed up
Can't live without it! 5/5
I literally don’t know what I would do without this app… It keeps me organized Ns it’s so simple to use!
By investicate this company
The best thing that has happened to businesses!
Keep up the good work to help us.
I can’t find revenue for last year 5/5
Having to use two apps to support and yet... 1/5
Having to use the square app, then dashboard and then be directed to square.up? Trash. Poorly supported reports and not user friendly. Not iPhone friendly. Transactions search and reports are a nightmare. Make one app and make it functional. Most users are using tablet/phone so mobile friendly and stop redirecting. Have annual reports available and easy to navigate, I don’t need a questionnaire direct, I want a site map? Not a list of questions then directing back to the app that directed me to square.up in the first place. Like Alice in wonderland. I’m over it.
5 stars 5/5
I love square! I have not had one issue since I signed up with them 10 months ago. Great customer service.
This company charged my debit card twice 500$.A few minutes later the first 500$ transaction was canceled.After one transaction cleared they held the other on pending for days!! Why??? I called my bank but was told that they (my bank)can’t do anything about it until it clears out of pending!!! So why is square holding my money today is day 4!!!!
Banking process 1/5
My bank was never verified after two attempts. Was then told I couldn’t get money out of the account it would only be refunded to my customers. Was never able to talk to anyone except through messages and that person selectively replied to my questions.
By Black business
The app is great very helpful for small and mobile businesses. The only thing it’s missing in my opinion is an inventory low, reorder item(s), or out of stock notifications option.
Styles By Karen Salon 5/5
By Karen Leslie Brown
Best thing ever is the Square love it so much cheaper than paying yearly fees they don’t take but 1% of anything over $25 for instant Deposit I love my square !!!
Great value so glad I got it!!! 5/5
By christopher j s.
Very fair charges and super easy to use. Hands down any small business owner should use Square.
Great tool or application you could use in your Business 5/5
As a Health care office , it has been helped us , it has been great to see how our patients’ payments, it having Markting tool, and promotions tool , the best tool is payrolls it has made our lives easier....
Build my business! 5/5
Having square has really helped my business! It allows customers to pay with credit cards if they are low on cash.
Not great return on profit 3/5
By Alexandria Leigh
I does take a very long time to get the money earned to transfer over to the bank account. It is held in a pending transaction for a few days. Expected turn around to be one day such as we agreed to when seeing the square up. Other than that it does work well. Has some glitches with swiping the same card more than once. It does make you put it in manually the second transaction.
AMAZING Customer Service 5/5
I called this company today for a minor problem (I ordered the wrong thing by mistake) and I received the best customer service I have ever had in my life! The guy I talked to (his name was Christopher) was extremely nice, answered each of my questions thoroughly, and fixed my problem very easily. I was very impressed! Because of this guy I will definitely be recommending this company to friends, family, and other small business owners interested in card reader technology.
Easy to maneuver through the process
Fantastic Service 5/5
I used Firstdata for some time. However, I just met Square and now I dont understand why i have used Firstdata or Clover! Much easier to use, much better setup, much more professional! I will work hard to tell people around me about this product/service! Thanks Square for being my merchant...
Frustrating Customer Service 1/5
I had my account on hold for 2 weeks after I had earned $200 in credit card sales and after a very painstaking and long process, my funds were finally released after all my bills were past due. They randomly put a hold on my account for no apparent reason and offered no explanation or compensation and I am really frustrated with this company. Don’t count on being able to access your money quickly if you use this app to process credit cards. They only have a message option which is horribly inefficient in helping clients resolve there issues quickly
Food Truck Miracle App 5/5
By Louisiana George
This is the easiest to use, easiest to set up total package payment and mobile computer system for our food truck. The list of uses are endless, but here are our favorites:
Simple user friendly menu design, with modifiers and price variables
Item sales lists
Customer tracking and interfacing
Deposit emails and lists
Daily, weekly, monthly, yearly sales reports
Credit card dispute help
Printer connections for kitchen tickets and customer receipts
It has brought our customer service to such a high level with Apple Pay, chip reading and swipe payments in seconds.
Mixed feelings 4/5
I love that your able to input a card without a reader. However, I don’t like that it takes a fee out of your payment and then proceeds to take multiple days to have your money deposited into your account. It’d be great if Square could quickly have your money transferred if they continue to charge a fee for usage, otherwise I’ll go back to using Venmo with my clients - fee charged and deposited into my account same day or next day.
Best app for small business 5/5
Really good app
By london inc
I’m missing a deposit
Great service 5/5
By melvin jones jr
I’ve been using this square network for sometime and it is extremely reliable and simple to use!!
app issues 1/5
By auto transport ...
App issues.. point of sell works on its own after turning off numerous times...
So easy to use!!!! My little business is succeeding beacause of this app ❤️
Fees are absorbent 2/5
By Lady Travel Worldwide
While as a small business; square has helped to manage the financial aspect of my company. Their fees are too absorbent; I’m unsure if I’ll continue using them.
Best by far!!
Excellence- Thank you! 5/5
Totally enjoy everything about square!
Pleased customer with NEVER an issue. 5/5
As I mentioned in my title, I’ve never had any issues with my square or transactions. It’s simple to use, as complicated as a business might need to be, inexpensive to operate, and convenient. I have been using square since July of 2010. Not bad for nearly 10 years of service!
I love Square!! 5/5
By Kimba Hutch
This has boosted my business!! Plus square capital has allowed me to grow and upgrade my products. I love square!!
Expensive but convenient. 3/5
Useful, streamlined, fairly reliable (I am a traveling vendor) but much more expensive than all my previous card systems, which are now defunct, dismantled and unavailable. Some of the features I use are the tax tallies and items list and I would pay a bit more than those but it just kills you to pay so much for keyed sales over the phone.
Appreciate not having to run to the bank with checks or cash and the few dollars I spend for instant deposit is worth every cent!
Works well but 4/5
By Curt gar
I’ve used the app for several years but I’ve noticed lately that it seems to be taking longer for the money to be deposited into my account.
Casey Rhoads 5/5
I ABSOLUTELY LOVE the next day in my account deposits!! Easy to set up and easy to maneuver around!! Fantastic!! Thank you so incredibly much!!
Deposit next day 4/5
By barber g
The only thing the i don't like it is the thing the they charge for the same day deposite i think if they charge u for every transaction i think is fare they do no charge for same day deposite
Would like to be able to access reports from multiple input sources since they are sent to the same bank account
Can’t recommend it enough! 5/5
By Lavender Farmer
I’ve recommended square to every business owner — large or small — I know. It’s a game-changing system!
Love love love 5/5
Love square I tell every small business about u
Square it’s all about the money customer since the beginning services got and worse and worse and worse
Square is amazing.
Absolutely perfect 5/5
By JQUnlock/Anytime Locksmith
The Square app is absolutely perfect for on the go transactions. Being the locksmith myself, all of my transactions have to be done on the go and this thing has been flawless since the beginning it helped me make countless dollars that otherwise would’ve been incredibly difficult thank you square
Ray’s Plumbing 5/5
By Ray's Plumbing
Love the square never worry about receiving a payment