This app doesn’t work for me 1/5
I live in the same house as my father,I was named after him.he already has a square account and card reader separate from me.I breed snakes and he sells antiques.after hearing him talk about how easy it was to use I wanted to give it a try.after numerous attempts to set up an account with access to all the features I’ve given up because I always get the same message(can’t verify identity).
Efficient !!!!!!!! 5/5
A Great service 5/5
By Tonyo's Seafood
I'm a first time Restaurant owner, this has been a God send for me👌🏾. There is allot that square does an I'm still learning. It's getting better the more I find out about the app
Muy buena aplicación subi mis ventas
The percentage charge is pretty high
No fee when going through Etsy? Up to $1,000? 1/5
By Question on fees?
I went through the Etsy site to secure my square account and the promo said no fees up to $1,000. Can’t seem to find support to help with why I’m still charged transaction fees? I
Other than the percentage they Take from you this thing is awesome.
No está el dinero en mi cuenta 1/5
Buenos días. El dinero fue que cobre con square fue retirado de la tarjeta, pero no cayó en mi cuenta, qué debo hacer ?
Fees are too high, I charged someone the 3.5% that it states the feel will be and I still got charged additional fees plus an instant fee of almost $10. I lost $45, smh
Startup business 5/5
We started our business and really didn’t know about/how accepting credit cards. We went with Square and couldn’t be happier. Very easy to use and the dashboard provides us with all the info we need quickly and easily.
Truly the worst company 1/5
Square is honestly the most unprofessional company I’ve ever experienced. To charge OUTRAGEOUS fees and then prevent their customers from accessing the funds THEY made fairly by providing a good or service so their team can review? And then proceeds to ask over 10+ questions and require my bank statements, access to my online account, and other PRIVATE documentation? Absolutely ridiculous. I’ve never had one issue with any payment and to randomly decide they require this documentation? Nah. I’m good. This isn’t the first time and I’ll GLADLY be taking my business LITERALLY anywhere else.
Not to mention their customer service is non existent and truly could care less about their customers.
Disgusting excuse of a company.
I cannot think of a more perfect word, to explain my experience with this company!
Its been a complete Nightmare! Every time I use the app, and take a payment, my account goes under review..... deposits take days and days.....
I thought they offered instant Deposits? Nope your account is under review for the 10th time!
“You have made too many changes within your account. You have been flagged for suspicious activity!”
But I literally haven’t changed one thing “within my account”?!?!?
Complete B.S. from them! Completely dishonest company! They will hold your money for days and days!
Its extremely difficult to run my H.V.A.C. Company, Using square for my Merchant services. They are constantly withholding my honest earned income, without any good reason at all!!!
Super Annoying! Also Dealing with their “customer service” is a joke! A not so funny joke! Im honestly surprised ANYONE would want to associate themselves or there business, with this terribly shady company!!!
Complete Nightmare, Im done dealing with their NONSENSE!!!
Good luck to anyone willing to still use this app!
Great product 5/5
By Cowgirl 1956
Purchased square for my farm business and it has saved me so much time when itemizing customer purchases. It is easy to use and I have had no complaints from customers.
Worst Customer Service 3/5
I can’t find anywhere on their page a contact us just forums with feedback and then when I get an email about a login I click contact us and it says the page is not found and something went wrong. Very frustrating
Easy to use and convenient 5/5
It’s soo easy to use and makes
Everything so much easier. From taking payments to creating invoices.
It works wonderfully. I’ve had no problems whatsoever.
Simply The Best!!! 5/5
We had been using another app for years, the deposits went from taking 2-3 days but when that turned into 3-5 days we knew it was time to switch. Today is a Monday, we had a great weekend of sales and I wake up to see a huge deposit, very happy with that. The sales process time is super fast, no more waiting for the sale to load and process. The app remembers the customers phone number, I feel that adds trust. Only regret was not switching sooner.
Love it! 5/5
By Rocky Mountain Brownies
Square has made it easy - thanks so much!
Big problem 5/5
My only problem with square is no pin pad for interac
Poor service 1/5
I have lost $1000 each month and they hold funds for z90 days
Verification Issues 3/5
They should make the app have you upload all your files b4 you proceed in using the app
It’s having me verify my independent Barbershop so that I may receive my deposits
Super easy to use! 5/5
I love my Square card swipe! Super quick and easy to use. Very helpful that you can also use it to keep track of cash sales as well!👍🏼
The best 5/5
By Oaklands Fat Man
App always up and working
Disappointment at offsite event 3/5
Very difficult to use if cellular and internet service is lacking. We missed a lot of sales that did not process.
Pésima atención al cliente , se quedan con tu dinero nunca la utilices !
By SCOOPS By The Dozen
We are a homemade ice cream shop and we totally LOVE our square!
Horrible HORRIBLE 1/5
Horrible customer service.
Any deposit over $1000 will suspsend your account. They don’t even have a customer service number to contact. Hence no help whatsoever. They withhold the money for a very long time. No deposit no nothing.
Square is the BEST 5/5
Hands down, Square is the BEST
Lo mejor de lo mejor 5/5
By Lipo Fashions
Gracias por todo.
By Kaneb Orchards
I like the mobile app. Works well and with the reader as well.
Not sure how to make a favorites list because when mobile I only sell selected items... I don't want to scroll through everything.
I like easy 5/5
So simple never an issue
Contact with support! 5/5
By Bud's Barbershop
Before the last update I had an option in the credit card app to contact support I can’t seem to find it now. I am looking to expand my usage per square and have to jump through hoops to ask questions. Still a great app
Square ... all you need! 5/5
Easy .. to use and always at hand ... thank you
Square is useful; however, their fees are steep. My back is offer lower percent with now fees for a year then $10 a month after and 1.75 percent versus where I’m at with square. Initially I didn’t want to go through the bank but almost $300 bucks for instant deposit and other fees is just too much from the over all and that’s just one customer! If I processed sever times a day I could only imagine!!
A happy square reader user 5/5
First time user of square reader and I love it, it’s so simple and easy to us. 5 stars
No Way to resolve Disputes 1/5
I concur with the merchant who thinks your dispute resolution process is horrible. They did the same thing to me. They do not give the Merchant equal weight in the dispute. Also, stop sending standard answers to specific disputes.
Illegally collecting money 1/5
By round d
You are illegally collecting money from my account and nobody can give me an answer.
Square - Class Action Law Suit 1/5
By Its a Great Day
I process huge figures in a very short time span - and this is not something Square can handle at all! Hence, causing our Company lots of time trying to manage these accounts, dispute with Square and no one in a management capacity to address our needs. Now, we will file a Class Action Lawsuit against Square - as we are sure this is a systemic problem with Square! See you in Court!
I love you Square!!! 5/5
Square is the best!!!!!!!❤️😍😘
I hate it when I am trying to use an app and I get a pop up asking me to rate the app. Every time that annoyance happens I give the app one star.
Hold on funds 1/5
By mercedes january
This is the worst thing to
Use I am a business owner
I make over $1000 a day in sales and they have put a lock on my money I will never use this company again
Exactly the service my business needed 5/5
I have been trying to find a way to utilize a debit transaction that makes sense to use in my tow trucks
A lifesaver 5/5
Wouldn’t know how to run my business without it! Very efficient and user friendly.
Best service 5/5
After searching and searching. Using multiple different companies for all our needs. I am excited to hear and announce square has abilities to write estimates. Now everything we do is all wrapped into one application. Good job square. Thank you. I love this company. No issues at all this far. (Knock on wood)
Minute business owner 5/5
Love the ease and applications of the square! It allows me to be a professional good business person
Not able to access funds 1/5
Getting ahold of support for help has been impossible.
Great alternative 5/5
This is a great app for vendors and smaller retailers. I run a convenience store, I found the fees through Square to be far lower than going through NBS. While using this app, you are always PCI compliant. I also like the ability to refund things easily.
Easy set up and great reports 5/5
Square is easy to set up and immediately start processing credit cards for your business.
More importantly, the standard reports that Square offers both daily and monthly are robust and critical to know the details of running a retail business.
I highly recommended Square for small business.
Great Service 5/5
Simply said great service, great products, great business tools. No complaints at all here.
Square took my funds 1/5
Square took my rent money stating that someone connected to my business had a negative balance?! First off, I don’t have a registered business, and secondly, anything that’s done, I do myself and I only have ever had only 1 square account so why they took my money? I’m hoping to get the issue solved tomorrow