By Detail Cleaning LLC
So far I’ve been using them for about two years and I just recently opened a new account for a new service of business. But today I actually had someone ask me if. They could send me cash to square? Is that even possible?
iPhone X Support? 5/5
You guys are fantastic and I love the app. Works great. Just curious when iPhone X Support will happen?
Absolutely unbelievable 1/5
After reading reviews including my own I have found that I am not the only one that has had money placed on hold retracted from their account and nobody can tell us where that money is and now that my account is disabled I can’t even get a hold of somebody without customer code so it’s either embezzlement or downright theft I would strongly deterrent any small business or large business to use this company and their app.
Using Square since 2015 5/5
I don’t like losing money to credit card fees, but I do appreciate being able to bill someone remotely. Using Square increases the amount of time people wait to pay me for services, and I have more unpaid invoices than when I required a check at the time of service. Square needs to implement an automatic late payment penalty option. Since the last app update, typing “Square” into my search for the app no longer finds the app, I now need to type “point of sale” which is less intuitive.
Needs update 4/5
Needs to be updated for iPhone X screen.
Needs work with iPhone X or maybe it’s the new update. Very quirky. Seem to be getting the loading circle upon opening.
Terrible service 1/5
This was a horrible experience trying to sell something on their app. It took 2 weeks for bank verification and then the sale was never approved. Dont use this program! Find a different program that has better customer service and doesnt steal your money.
My business 5/5
Square is an amazing company. Yeah they take a small percentage and that seems to be what everyone is complaining about but it’s great. Especially for small businesses. We never know when a client isn’t going to have a check or cash or another way to formally pay and square helps you keep track charge the tax rate in your area. Couldn’t have a better app then square!
Libby’s Golden Image 5/5
I love my square!! I’ve been using square for several years and it’s more reliable than any Credit card terminal I’ve used
By Zombie Awakening
Eye love Square.
Worst Company for Customer Service 1/5
By Body Braille Massage
Do not use square. They have absolutely no customer service at all. You can’t get them to answer you at all unless it’s via email. And even then they won’t answer you. They will deactivate your account without any explanation or warning. So many more credit card apps out there that are way better!!!!
By Bevin A.
I really would like to use this app but i find it very sketchy that it’s asking for my full SSN. I don’t even give it out in job applications. Is there a way to skip that?
Joe, Ivy Creek inc 5/5
Our business has been with Square for since 2014 and they’ve been wonderful. I would recommend Square for any small business owner looking for ease of use, quick payments and full assistance with conflict resolution.
The most convenient. 5/5
For my business it’s the best . Because it makes the operation of the business easier and faster, besides economically it is more convenient than other financials institutions.
So Easy 5/5
I love to use the Square reader. It is so easy to run the chip cards with the chip reader. You can get your money either the same day or next day. Makes it so simple and worry free!
I will never go back to the banks again...Never...they are greedy and want to rip you off.....I am with Square until I die...thank you Square for helping me make more money...
Very slow to link Bluetooth to card reader 1/5
By Ed Sites
Every day I have to wait for my reader to connect. Sometimes I give up and swipe the card or enter the numbers manually. It has become somewhat of an embarrassment. What happen? It used to be no problem!
It has always WORKED 4/5
I am pleased with square. It has never let me down during a Sale. They charge a fair price for the service. I have never checked any of the other Point of Sale apps, why mess with a good thing.
Keep up with the updates!!!
We want a decimal in the quantity field 1/5
Still not ability to add a quantity that has a decimal for example 2.75. Why is this taking so long.
Latest update 3/5
I like square a lot. Latest update has made it so customers have to remove card before proceeding to receipt page. This is confusing my customers and they think they are done when removing card. It is taking extra time to get them to complete their transactions. I work special events and speedy transaction is the key to keeping my line of customers moving. Fast transaction equals more income for me. I hope you guys change this back.
Great App 1/5
Awesome app but i'm a stickler on apps that support the iPhone X so maybe an update?
Also my bank account unlinks every other day what's up with that💁🏽♂️
Promise i'll change the rating when an update comes out 🙏🏼
Terrible issue with lighting adapter 1/5
Every time I connect the lighting adapter to my iPhone 7 and swipe to charge it always open Siri and when I unconnected the adapter it plays music ! Please update app or something ! If you are having a similar issue like this I recommend deleting the app and download it. It’s truly annoying time and time again.
Me hizo perder todo un día de trabajo, me registro las ventas pero nunca realizó los cargos a la cuenta, perdí la totalidad del dinero
Worst app to do business 1/5
This is app I unfair the just try to keep your money on hold or deactivate your account for stupid things they don’t even tell you what’s the reasons .. they put you in the tiger mouth and tell you go deal with your customer for refund and let them pay you with different methods.
Worst customer support they don’t even have customer support.. they have so many good services and they make so easy for you but in reality it’s so complicated.. there is only one way thats can help it’s public complain. -10 starts I swear
Never use Square 1/5
I used Square for 3 days took a few payments and they suspended my account. Three days later they deactivated my account with no explanation and won’t release the funds that don’t belong to them. They are horrible and the customer service team is only available thru email
Anti Gun 1/5
By William Hatton
Stopped using them bc they are anti gun.
Awful service - do not use 1/5
I had the absolute worst experience with square. They have been holding onto 5 grand of my money for over 3 months. They have a letter from my customers bank stating that there is no problem with the transaction and the customer has a custom built play structure in their yard. Square seems to think they can do this to anyone they please. They promised me my money would be deposited into my account today and guess what? They didn’t do it. They also make it impossible to
Talk to a representative on the phone and they do everything they can to stop you from talking to anyone except by email which they sometimes respond to. I did everything they asked me to do, and they are determined not to pay me. I know it sounds strange, but thousands of other people have had this same problem, and they use some legal loophole to hurt many small businesses. If u get anything from this review, just don’t use them. Use someone else. I wouldn’t want to see anyone else in the same position I’m in.
Needs iPhone X support 3/5
By Irvin Dominguez
The only thing missing is iPhone X support and being able to create estimates and take partial payments would also be nice.
Good app 4/5
But I have questions about the Arabic language will support in Saudi Arabia?
The app is not workin 1/5
The app is not working.
No iPhone X support 2/5
By .: LoveFire :.
Love the app but we need to get on the support for the iPhone X screen. Pronto.
Perfect for small business 5/5
I’m SelfBussinse, this app helps me with all major credit cards charges. Fast, easy especially Paperless receipt to customers
STOP!!! DONT USE. READE REVIEWS 1/5
By DJ Virtue
This company is a sham. If you look online. Small business owners get screwed daily. My first transaction they deactivated my account and then held 3k for 90 days. Made it a nightmare.
There is no PHONE SUPPORT & customer service is a robot. Find another company.
Incredibly rude customer support! 1/5
Deactivated my account, and basically just completely cut me off once I asked for help!
Love that shiiiiiiit 5/5
I love this POS more than my kids.
Idk what's up with the latest update, but now the app won't log into my account. I use an older iPad and every time I try to login the app shuts down. My iPad is my main source for receiving credit card transactions, and now I'm using my phone which does not look professional in a retail store :-(
Update does not work 1/5
Update ran 20hrs ago does not work - no longer able to sign into our app so we are basically closed down for getting paid today - not happy
Not working at all 1/5
All of us in my business today who use square so 18 massage therapists can ring it today to ring anyone up and it’s the two days before Valentine’s Day !!! Help !!!!!!
Still looks like low quality garbage. 1/5
Regular updates they said, always at its best they said, at 100% they said.... BS. All BS.
iPhone X looks like an old pixelated mess. It’s a joke when I show it to customers. One person even said “ew” when looking at the app. WOW.
Not optimized for the iPhone X 1/5
I love square but the wireless chip reader takes way too long to establish a connection each time you need to use it. I’m extremely disappointed a company so dependent on the mobile application platform has not optimized their application for the screen on the iPhone X
Still no iPhone X optimization
I need to see timecards 2/5
I’m disappointed that I can’t see my employees timecards. I can’t see them on this app or the square dashboard app. First of all, there should be ONE app that shows you everything you can see when logged in online. Secondly, even if you break it up unnecessarily into multiple apps, at least l have them add up to equal what is available when you log in online.
Square for iPhone 7 3/5
By irma rivera
Hi I have an iPhone 7. I order the square and my question is if is going to work for my phone. Thank you, Irma
Zero customer service!!!!! 1/5
Beware... there is zero customer service. You will not be able to speak to a live human being. All requests for service or a callback have been ignored. I sent messages starting Sunday.... it’s Friday now. I deeply regret having started using Point of Sale. How do you people run a business like this?!?!?’
Excellent company 5/5
By Lou the Plumber
It’s been about three years since I excepted credit cards. The last device I used was pogo through provident bank. Which did not work out at all. The Device made an error and it was fixed but I lost $700 in the process due to processing fees but they refused to refund me. The problem is there’s too many hands involved and they have you on the phone going in circles. The evil leader being First Data they just kept eating money out of my account and I was helpless and could not stop it. So This left me with a very bad taste in my mouth. But after working for a few years I started to lose customers because I did not except credit card so I decided if square a chance. And I started taking credit cards. I have processed roughly $11,000 in three days for deposits on jobs and some payments. I was watching my account getting ready for to be deposited. After three days nothing. Did not realize that square tried to contact me because of the large amount of transactions and they put a hold on my account. I thought to myself here we go again. They requested a list of documents and proof of identity. I thought it would take weeks for them to process it. By 12 o’clock the next day they processed it and released the funds. That impressed me. And ever since it has been great. Money is quick about 12-24 hours. So give them a shot. They deserve it.
Excellent App,5 Stars. 5/5
Ive been using Square App for 5 months daily. Absolutely LOVE it. Keeps great track of my customers, their purchases, east returns & invoices. All Good. Only suggestion is to please add details in the app for loyalty & marketing info. Keep up the good work
The Best App Ever !!! 5/5
In my opinion, the System is very good, transactions are very fast and my readers have never failed. I personally have saved more than $ 5,000 a year with this system, I would not change this system for any other. Even they even lend you money according to the volume of your sales. In less than 2 years I can already borrow
$15,000 with them at a very low interest rate. It is much faster than any Wireless system of any bank since you do not have to wait for it to connect and disconnect like the wirelless systems and analog antennas in which these banks operate. I love this App !!!
Worse customer service 1/5
They sign you up, tell you to start taking payments and few days later they send you an email that they cant support your business, on top i have to wait 90 days for them to give me all the money. Call them and they block your number and its no way to talk to someone.
I had read the reviews first and tried to give them a chance. But !! Obviously I need to write a horrible review to get a response probably ! They shut down my account with over 1000 $ waiting which totally screwed me!! Then I was like ok whatever I’ll just wait until they aren’t holding them anymore no big deal, but then my husbands account got deactivated also !! Now they are holding our funds , even when we provided proof of everything. They’re were no chargebacks at all. And no disputes. No real reason. Nothing. I don’t understand. It seems as if they do this to a lot of people
Just to make money. Horrible !!! Horrible horrible!! I have tried to contact them multiple times and still nothing no answer at all. Lol this app is a joke! Maybe now can you guys answer me and help me get my funds?? Seriously you guys have screwed me and my business.
Sooo Disappointed 1/5
The app is crashing and then I uninstalled thinking that would help... NOPE!!! Now I can't even install it back to my iPad. This severely affecting my business and I square online stores I can't even get on to get my orders!!! I'm so done
New update 1/5
Really don’t care for the new update. The bigger numbers is awful and should be changed back immediately.