Beautiful synergy 5/5
By 7766
Best system ever for my business needs!
Still need pc 4/5
By Eros puentes 7864269551
Still need pc for essential things that clover gives you in app
Boat show 5/5
By the nautical ifak
Worked great and easy to use. Smooth experience.
No customer service 1/5
By JosieGrosie83
My system has not been functioning properly for months. I cannot get anyone to help resolve the issues. I have lost thousands of dollars in merchandise that appeared to be rung up, but wasn’t and customers left the building with merchandise they ended up getting for free. I am at a loss at how Square has not shown any concern for my unbelievable situation. Tons of promises but no follow up and no return phone calls. Just disgusting, really
Stay away 1/5
By Jparadise2881
If at all possible choose somebody else. Anybody else. Nothing but trouble from day one.
Don’t expect all of your money 2/5
By swuaresuxxxx
So I own a business, needed to charge someone 3100$ and used square to do so. I made a new account and the app said good to go on accepting a payment, so I did. Right out the gate square put 90$ in their pocket. Next, it was time for the funds to be frozen in the ap. Yikes! I got to pay out my guys (who the money was for ) out of my own pocket, while I submit tons of personal info to square to verify who I am. ( they even get to monitor your bank account!) once the vetting was through, you get to wait two more days to “verify” those details. Once that’s finished you can wait for 3 ish business days for your money or you can pay another fee for instant transfer!
Awful business!! 1/5
By Ricky6785
They flagged my account and disabled it for no apparent reason. I had to call sales to get through with someone in customer support. And customer support was not helpful! I asked what steps needed to be done to resolve the issue and they said there’s nothing they can do. Awful!!!
Customer service 1/5
By penick722
We had to call over a issue. The guy on the phone wouldn’t transfer us to someone different and kept telling us to shut up. He wouldn’t answer any questions. Very poor service.
Not to be trusted 1/5
By Booknoir
Wouldn’t recommend them if they were the only option.
SCAM-STAY AWAY! 1/5
By Smoney$
They don’t verify your business in the beginning which causes them to hold or deactivate your account with funds in it. You send in the needed documents and personal information and they still send an automated email stating they can’t verify! How are they able to hold funds that isn’t theirs??! Do business with another company. It isn’t reliable and they steal your money
User Friendly 5/5
By TerriSueTom
Just getting started with Square. It’s so user friendly and intuitive. I love it!
Great for any business!! 5/5
By Sung Chos TaeKwonDo
I have used Square from the first day we took over our TaeKwonDo school in 2013. Its been 10 years and it has been a HUGE help for our business!! I recommend it to everyone. We use it for credit card processing, payroll and more. Even my account said it was more cost effective to use Square for payroll than using him. There are too many thing I like about Square to list. From the reports to reoccurring invoices, there is lot to like about Square!
Super convenient 5/5
By Zach_1990
Simple quick efficient
Perfect for Craft Shows 5/5
By artsyamber89
Excellent tool for accepting payments via debit or credit cards!
Microphone access? 1/5
By RhiannonBell
I don’t take payments on my phone and never have for my business. I use the square terminal which I like a lot. What I don’t understand is why it is necessary to have microphone access enabled for an antiquated payment process just to open the app on my phone.
Avoiding the app and going to squares website on my phone isn’t going to work either because for reporting it doesn’t allow you to select a date range, which is important for me.
I love square 5/5
By mizzgg79
It’s the best
The best 5/5
By michaelalan001
10/10 recommend for any business
Great App! 5/5
By OrangeUScrd
This app has done wonders, it’s definitively something my business relies on and it has yet to fail me!
Paperless 2/5
By GNGHUB
Miss printed receipts
Dog water 1/5
By CASTELLANO24
Don’t use this app. Deactivated my account “because they can” with no reason. Uprooted my business and now I will go to the better site Shopify. This is not worth it. Stay away. Customer support doesn’t answer.
Withhold Money Before Reviewing 1/5
By P.O.T.V.20DST
Please look for other alternatives. Square will notify you of a dispute, and before reviewing or submitting your proof, will remove the funds from your bank account. Once in two years has Square ruled in our favor with a dispute despite submitting evidence with customer signatures and pictures of the service provided. They change their rules on when you will be allowed to transfer your money out on a daily basis. They also randomly hold your money without adequate explanation.
Problems 1/5
By nicmart
Square now won’t process sales by legal gun merchants, and google the case of the woman who can’t get Square to refund $600 thousand.
No longer able to see all recent transactions 1/5
By sparkybigtime
Suddenly square limits the transaction view to only 5. This has made my job quite difficult as I now have to fumble around the app, and ultimately request a full list of transactions from an administrator in order to do my job. Why would square do this? Why take away access to the list of transactions on an app that collects transactions? Absolutely idiotic. I’m looking to no longer use the app as my way to collect payment bc this update is just entirely too inconvenient.
Unfair to true small businesses 1/5
By how everthing is taken
You won’t help with your rate and charges unless we make more than a certain amount
Good app and system, just need options on fee feeling scammed. 3/5
By WaltW1245
Great app just very scammy the amount of fees taken from transactions and deposits to account. Especially for small businesses and big service charges. And not increasing % taken away which is unnecessary.
Needs more useability testing 3/5
By Terrible app doesn't work
Hard to figure out. For example try to respond to someone who left you a message after a transaction …
Square for Business 5/5
Square has continued to make my job easy. The reminders to clients that have been off the radar. Thank goodness for the reminder because I forgot.😂
Refunds keep processing fees! Unethical 1/5
By aikiscott
I’ve enjoyed Squareup’s easy access and fair treatment with processing fees for years but as of today processing fees are being kept in for refunds. What’s to differentiate Square from PayPal now? This is unethical! I don’t care if Square has to pay fees on the refunds I return to my customers, because I am a very small business and cannot afford this. Square is a very big company compared to people like me and that’s most of your customers. You should reconsider! Be a leader in the midst of the greed that most companies are modeling. I will leave Square at the earliest opportunity when I find a better option.
Terrible 1/5
By Cesar D85
Do not use them for your business!!!
DO NOT !!!
Waste of time 1/5
By Enrique jordana
Don’t waste your time on these app or company cause in the moment they want the can closed your account without any reason for 90 days or more and retain your money without have the chance of transfer it and no explanation at all. The only thing that they said is “our engineer found a suspicious activity “ even when that activity is you using the card on your apple wallet or trying to put gas is unbelievable and unprofessional way that they worked
Great 5/5
By Gym hymns
Great
Lost money 1/5
By Sdbsbroyhill
Charged our customer’s card $3000 but never transferred it to us. Customer service is mo help at all.
SCAM 1/5
By dspencer98
Square is the biggest scam out there. They have the power to deactivate your account without giving you a reason. They can also hold funds when they do this. Had my account closed after 4 years for zero reason and they froze thousands of dollars and won’t release them. I run a photography business and everything I did was above board and legal. Customer support is terrible as well.
Loans 5/5
By Unicoll
Need u guys to really have some one re- check on business that can use a loan and reevaluate them I’ve been waiting for more than 1 year
Would like to THANKS U 5/5
By C Blu G
I’m a Barber and I have away to receive all my money thanks so much I’ve told others about referrals I passed thanks so much
Sensational Funn company LLC 5/5
By Reid Dollars
The greatest company very easy to use awesome Customer Service, great rates we definitely recommend you use SQUARE!!!!!!
Amazing app 5/5
By tcoqueens
Best app
I'VE HAD ENOUGH! 1/5
By goth pop
I used to give square 2 stars, now it's one... What can I say? They just keep getting worse.
Today, I get a call from the office and no one can ring up any sales. As it turns out, Square logged us out of all 5 of our terminals (including the backup)
WHY? Because Square decided my password had "expired." So I had to go down there and change the password and login on all devices on my day off.
Phone number 4/5
By stornelon
I wish you have a phone number in case I need to contact your company
Beside this I’m happy with your company
Thank you
Awesome work 5/5
By Roysterlos Angeles
Is very good for business
Business Tool 5/5
By sanoyah
Awesome business tool that help my business grow thank you square
This app is great. 5/5
By taste of maine AL
We use square for our small restaurant and have never had any problems with it. It is very organized a little hard to figure out in the beginning but other than that great app!!!
I don’t have a headphone jack! 3/5
By Feistykitty
The app is amazing for being able to take payments… or it was, except now it’s requiring “access to the microphone connection that is built in to your headphone jack.”
It’s requiring this even though I have used the app in the past, and I only want to access information about previous transactions. Now I can’t do that unless I allow this unnecessary access.
No current iPhones have headphone jacks! I should not be required to enable this just to use the app, when what it’s asking for can’t even be used.
You can check device model easily and present that message only to the specific devices that still have headphone jacks, if your app even supports them.
I use only the Bluetooth device that has chip reader/tap functionality.
Wonderful products 5/5
By Tigger91072
Square has amazing products to help you grow your business. Easy and effective
Very happy! 5/5
By 𝙶~𝙻𝚘
Have been using Square for 6yrs now and I am very happy with my service!!!
Harmony Center 5/5
By Harmony Center
No glitches and great customer service. The reports to gauge productivity and earnings are especially valuable.
Absolutely horrible 1/5
By Mtbiker11
I have made two square accounts, stuck to the terms of service, I am a registered business owner. Yet I have now had two accounts deactivated for no freakin reason at all and I can’t stand it anymore, taking my business elsewhere unless they can figure their stuff out and re activate my account. They’ve made hundred off of fees from orders yet won’t give me a single reason as to why my account was taken down. I absolutely love the interface and how easy it is to use it just blows that your account can get permanently banned for no reason at all.
Have been using square since 8 years ago for my Business 5/5
By samudavis
Very Friendly design, easy to manage, perfect for my business.
Don’t understand this app 1/5
By 1112&38382818
I have money in my square account that I need to get out in order to order my costumers products and square has deactivated my account and will not let me get my money and then you cannot talk to anyone because when you call their costumer service line it is a robot that will not transfer you to speak to a real person. I would not reccomend this app!
