Love it!! 5/5
Really, really wouldn’t want to process with anyone else.
Ease of use, support have been top notch so far, and same day deposit has saved me as a start-up.
For a while this app had been great, however, twice recently it has glitched when trying to open and I have to fully shut the app and start over. Hopefully this gets worked out in a future update.
I only have one word for this company 5/5
Works great and easy to use 4/5
By james G.
The only reason I haven’t given this a 5 star rating yet is because I’m a DJ and run a production company and while the majority of this works great things like appointments and scheduling or rental equipment just doesn’t fit my needs. The short answer is I can’t use that part of it so I have to manually invoice people. This does work perfectly with quickbooks and has allowed me to take money and cards in and help me keep track of things. The invoicing is the best.
If they came out with a music oriented service I’d love that
Mr. Genio 5/5
By Mr. Genio
Could be good could be bad 1/5
By john h6212
I used this service and app for a personal account service. To get paid for side jobs in a way I thought was more of a convenience to my customers being able to pay with a card over cash New day and age right? I would eat the processing fee’s to make a happy customer. until my account was frozen and put under review after receiving a couple hundred dollar payment. If your using this for personal use not business make sure you mark it as “miscellaneous goods” not “miscellaneous services” or anything else because even though you set it up as an individual, personal, non business account if you get “suspended” and “under review” it says 1-2 business days it took me more like 10 to finally even get to talk to someone who told me what I should do besides send me and email or a link in our chat to fill out a form that doesn’t even work correctly i.e. uploading documents. Very aggravating and frustrating that’s for sure. Because you don’t want to take anymore payments that way Incase they close your account you don’t have to go explain to your customer why they need to pay again and provide a refund and refund receipt(that’s the easiest part, especially if they have an email address) the whole “under review”/“suspension” can be drug out by square as long as they want. Why was their no problem for the first few months? Very frustrating!
Terrible customer service 1/5
By Trapbergundy 97
My account was suspended the same day I entered my account information even after I called and spoke to verify I had everything. I have emailed you guys several times asking why, because in the original email you didn’t specifically leave me a reason on why. AND ONCE YOUR ACCOUNT IS SUSPENDED YOU CANT CONTACT CUSTOMER SUPPORT anymore because you can’t get a customer code... what?. I have also emailed them several times and can’t seem to get a response.
Security deposit 3/5
Need to add an option for a security deposit so I don’t have to refund
Excellent experience each time. 5/5
By Toy Collector Junkie
By using the Square credit card reader helps increase my sells and overall profits.
I would recommend the service.
Money is not collected yet
Love the ease of use, helpful tools, features & how convenient it is! We’ve had Square for years, never had a problem! 5 Stars!
ANGRY CUSTOMER 1/5
I CANT GET ALL MY DEPOSITS IN THE SAME DAY & I HAVE INSTANT DEPOSIT
Is it 1.75% per tap/swipe or 2.75%?? Your description on the App Store says both.
Store Owner, Chuck 3/5
By Silver Sprinter
Great to keep track on what’s going on, appreciate this simple , sharp tool, 👍👍👍
Good app. Fees are too high
This device and app are a no-brainer 5/5
By LG pdx
This from someone who did not use a smartphone until a year ago. Excellent app, supremely easy-to-operate device, trusted name, happy customers who tend to buy a little more than with cash, happy vendors who cover the fees with the extra sales.
Square has no protection for its customers. I sent our items to customers and is still being wiped out of money for disputes which can cause my business to fail. PayPal is better
OMG! What a great small business tool! 5/5
By gamer grognard
Square has provided us with the resource we need to get out into our community and do popup sales. The interaction with the public has given us the great joy of introducing our son’s artwork.
Square’s Transaction Fees 1/5
Are extremely high and inconsistent.
Highly recommend 5/5
This is Perfection! I love it for my small business and it’s super easy and convenient!
Deposit problems 1/5
My last two transactions are not being deposited into my bank account I do not understand what is happening!
Malila Foods LLC 5/5
Easy and Fast deposit for 2 and a half years. I have Food Truck business.
By habibi tasty
Very good and easy to use and helpful but it will be perfect if the software has option to save and report the expenses
Él porcentaje de cobro por transacciones es muy caro todo lo demás esta perfecto me encanta la actualización que acaban de hacer
Can’t transfer funds 1/5
I can not transfer my funds
My app updated 5/5
Know my reader won’t read the cards!?
Go go Square! 5/5
By hoss elvis
Square has made my business transaction as easy as can be. Keeping track of all my invoices, customer information, outstanding invoices, monthly sales compared to last year! All at a minimal fee! I love it . Thank you! I’m sure the app has even more to offer , I’m looking forward to learning more of it.
Worst business ever 1/5
By f SQUARE D
I have been in business for 12years and decided to start taking credit cards for customer set it up linked it all to my account took a couple payments and then I got an email they deactivated my account and sent me emails that they would unfreeze my transactions in 90days would never use this company again piss on y’all hope y’all go out of business
They Allowed Fraudulent Customer To Take Me Merchandise & Money 1/5
Watch out for certain transactions someone in Africa bought my merchandise even signed for the delivery filed a claim with their bank and square gave this person and refund even after I provided all proof that they authorized the order even signed for the package. They claimed there was nothing they could do because the frauders bank sided with them despite the countless documents of proof I had. Once square takes money out your account u cannot even dispute it with your bank because of a contact they have where they have the right to take any amount of money out of your account fraud or not proof or not. I find it disgusting that they allow any fraudulent person to order your products file a claim then not only get your products but also make u repay them so u basically loose out twice and square won’t help u at all their only answer was seek legal help??? How do u take a person in a completely different country to court?? These things need to changed immediately people shouldn’t be able to scam u out of money and merchandise and u have proof and square sits back and does nothing❗️
Using square 5/5
It is truly convenient. I really like the fact that I can use the card processor that accepts chip and all forms of payment.
Great service very expensive if you don’t have the card to swipe but good service 5/5
By Jan from Atlanta
Works really well 5/5
I like Square invoicing it allows my clients to easily pay from an emailed itemized invoice.
Small business owner 4/5
I gave a four star because I got confused . For a minute. I like it . Glad we had it during our woods n waters vending
By Dr Keo
This is the best software and card scanning app made!!!
Reliable square 5/5
By elk concessions
Well worth the fees this has been a very reliable app I spent over $600 on a atm card machine I had numerous failures but not once with square
I got more than I paid for Totally happy with square
Great service 5/5
By GKJ Publishing
I love the app and how it works... it’s definitely a good UI. However the one change I’d like to see is being able to access my online store from the app; I’d like to be able to see online orders that come in with notifications without having to log into the actual website and go through the menu to access my online store... especially when viewing the online store through the site on my phone is not optimized for a phone
Great job you all keep up the great work 5/5
By home again miky bak
Thank you from Mr. Nice Guyz Auto Detailing Services
Square added a professional detail on my Detailing Services and I am really impressed by this app
Piper motel 1/5
Square system mess up Everything.so complicatated&can not figure it out what square deposite& what it took out.it’s look like that square card payment system is not good for Hotel-motel industries.we tries to adjust our system with square software with paying higher percentage commission,just because we want our money in our account straight &easy.Improve your system&develop more platform with different options for merchants.otherwise more peoples in same market to grab your customers.
Rig2flip mobile food 4/5
By rig2flip mobile food
We love our square, easy to use and convenient for our guest. However we are in remote setting with no internet connection till we get back to our commissary and this has caused us some issues. First declined card recently. Bummer
Square savings 5/5
Square has saved us lots of money on our processing fees. Others were supposedly cheaper but the hidden processing fees added up to much more than we we told
Creamy Creations 5/5
Square is the best program for a business it keeps easily of all sales credit card, cash, and check also very user friendly.
Great app, No Customer Service 1/5
We are a brick-and-mortar music club that has been in business for over 40 years. We were using Square and everything was great until they claimed (with no evidence or specifics) we are an illegitimate business. Mistakes happen, but it has been absolutely impossible to get a hold of anybody on the phone or to have anybody respond to emails to clear up this error. It’s a real shame when these apps come along and don’t provide the customer service that their customers deserve. Hesitantly moving to Elavon- you have to wait an hour on hold but at least there’s the possibility of speaking to a human.
Greatest app ever!!
Pleased customer 5/5
By Catzy groom
I find square a fair and well organized company. They make a small business easier to run!
You are beautiful never change! 5/5
By joe goodnuff
Best cc processing company ever!!! Screw you paypal!!!
Thank you Square! 5/5
By TerraMar Wellness
Finally a place I can turn when I have a question and a real person will give me an answer. Thank you square for offering this as a way to get in touch when needed. I’m a busy business owner with no time to waste so I for one appreciate the ability to reach out. Now, if you could just provide a way that I can make notes to an account after the transaction or allow me to change a generic charge to a specific charge after the fact, to better keep my books straight, that would be great!😉
The Best 5/5
By Donut and Coffee
I have had Square for 6years and love it. Very easy to use and economical
With holding my money 1/5
By Duanandnitaa 101
I can not get in contact with anyone about why hasn’t my money still been deposit into my account after 3 weeks
Great app for my hair salon buisness. 4/5
I love this app and the appointments app. It works perfect for my personal business.
But Square can you please make it so that announcements go away after they’ve been viewed and stop coming up over and over. It’s irritating. Please and thank you.