Too many buttons 2/5
We have used square for many years, and need some of the inventory tracking and reports that point of sale offers. Our operation has the need to have several open carts at a time. This app requires too much back and forth, saving, two step cart opening. Very annoying.
So grateful for this app 5/5
If not for this app I would be loss wish it was a little less expensive but the feature is so user friendly. Things are not always the best but you can always fix it.
By Texas Shop Girl
Ease of use, reports and customer support are great
I am unable to keep track of my inventory, per individual item sale.
doesn’t sync properly with woocommerce 3/5
Not a great product
Does not take Sales Orders 2/5
If your business does special orders for customers, don’t get this software. The software has no ability to take deposits on special orders. They force you to email invoices that square charges you extra for. Your customers will only be able to pay balances online and not in-store, which is ridiculous.
Also, entering new skus “items” is clunky and time consuming. They do not use a size matrix to enter inventory. Shoe stores beware.
Could use a few more features 4/5
This app works great, need to add a sell by weight feature and the loyalty program $1 spent earn 1 point should allow you to exclude certain categories.
We have been using square for a year now it’s awesome
sgrodin lives it!
Only get to try it once in a lifetime 1/5
I tried this when it was first launched, and was not impressed last week I thought I would try it again, was told I cannot have a free trial as I have already tried it once, still not impressed.
Have been using square for cc processing for over two years. This app is much more back office oriented but very zippy. Chip cards process very quickly. Some of the functions could stand to be a tad more intuitive, and I have a list of functions I would like to see added, but the team seem very willing to listen to my suggestions and have actually implemented many ideas that I have discussed with them (maybe I'm being a bit self important). This is a very useful app and the improvements come fast and furious.
Overall it works very well 4/5
This version of Square works very well. Adds some much needed features over the free Square Point of Sale app for using in an actual retail store environment. Ability to use bar code scanner is great. Inventory system works well. There is a bug in the inventory system so that when you issue a PO and then receive the product it doesn't automatically add it to your inventory but over all it's a great system. A little overpriced for what it is but they are adding new features all the time
No Abiliy to Process Returns 1/5
By MSMH Retail Staff
We were sold this software on the premise that we would have the ability to process returns. At last. After several hours and credit card information were surrendered, we discovered that the feature that had sold us on this upgrade was "Still in Engineering." Very disappointed, Square, that you are listing, and taking money for, features as available, which are actually still in development. Very unprofessional.
Just use the normal app 2/5
This is just like the normal square app but uglier. It does have search which is nice, but I don't know why they don't just add it to the normal app. Doesn't seem worth the price, especially since we have several iPads in the store.
Great & Fast for business! 5/5
By The best retail POS
Square for Retail is blazingly fast! Simply start scanning and your cart is automatically built. Also the smart customer directory that tracks sales by customer and automatically builds customer profiles and sorts them into groups based on sales habits has dramatically increased our customers experience in store! On the backend, managing inventory with advanced, real-time inventory management across all of our locations, as well as purchase orders, vendor management, and cost of food sold and margin reporting makes running my stores so much easier! I can easily manage all my employees from the same system. Truly game-changing. Thank you, Square!