The app is good for clocking in and out, but none of the buttons on the bottom of the screen work (and haven’t for months). It makes it very difficult to move between pages within the app to see time cards, paystubs, your information... super annoying.
By C Rosas
I love this app.
Very happy 5/5
I’m very happy with the service support and the solution provided… I would be very happy to recommend this as a solution for business owners.
Home button 1/5
I have started using this app and there are glitches. I can’t press the home button or the other. I have uninstalled and reinstalled it to check. How am I supposed to clock in if the app doesn’t work.
Can’t log in if you’re a minor 2/5
So the app is great and seems to work pretty well other than the fact you have to be 18, being 16 and having a job where this is used is hard to get logged in and get your paycheck. To get logged in being a minor I had to have my employer enter all my banking information and basically create a whole new account it’s frustrating that I can’t create it myself and had to give someone else my bank account info. I would love the app if that changed bc so much if part time workers are 16-17 years old and having to go to your employer to get it set up is a pain.
Don’t delete cristism 2/5
This app is terrible they will lock you out of your own account
I need help 1/5
I can’t clock in
Super helpful 5/5
Convenient and easy to use!
Buggy but convenient 2/5
Would be a great app without some basic interface problems. The bottom buttons (home, timecard, and paystub) don’t work, so I have to restart if I want to switch between tabs. It also won’t scroll past a certain point, as if only the top of the page is scroll sensitive. This is on iOS 12.4.5.
Signing in is annoying because it won’t remember your username and password, even with touch to sign in, and I find myself having to sign in at least once a day.
Love the convenience of being able to clock in at different locations, but I wish I could see my shift and timecard breakdown on the desktop version of Square, because the buggy interface makes these functions virtually unusable in this app.
Can't log in 1/5
By It's 2k19 bros!
Every time I try to log in it takes me to safari and shows me an error message. My password and email is entered correctly.
ALWAYS BLOCKED FROM LOGGING IN!! 3/5
I have to “verify” my login information ove r and over and over and over until I finally just GIVE UP!!
Not user friendly 1/5
I am a employee of someone who uses square team app and I use to like it then it changed on me and the other 3 employees. I can no longer track my hours or clock in or out on the app. I tried to find a contact support but there was none for just a employee. I hate how I have to have 2 different apps for keeping track of my hours, at this point I will just delete the team app and keep using HoursTracker because that never fails me.
The app is always crashing, constantly doesn’t read clocking in or out. Alway signing us out. It’s very frustrating.
Always something wrong 1/5
Every time I update it it always has issues. I can never login and when I try it gives me even more issues! It sends me errors and logs me into the wrong thing. It would be great if it were more simple!
App not working 1/5
I can not pass the log in page. Screen is blank after that
Bank info missing 2/5
It all good but...I cannot find the option to put my bank info, please help.
Super intuitive, easy to use 4/5
Wonderful app, definitely does everything it was designed for smoothly with incredibly well laid out pages. HOWEVER I also have to use Square Appointments and I wish that I did not have to switch back and forth a dozen times just to have the calendar and its tools. However, I understand that’s not what this app was designed for and otherwise deserves 5 stars. I just wish there was a way to enable the tools from other apps so I can just use this one and not have to switch back and forth.
What is square doing with the money between the time that its posted and the time that it shows up in my account...days...many many days
More then one job 3/5
I have more then one job and they both use square payroll (same acc) but only shows me my first job, is there any way I can add my second job on the app n veiw both?
I love Square but needs immediate improvement 3/5
By kinda disappointing please fix
Square is extremely helpful to clock in and out with my unconventional job. However the sign in process is extremely irritating. I always get signed out and then when I use the “touch ID” login option, it doesn’t log me in and still prompts that I manually type in my email and password. To top it off, there is inconsistency with the next step. Sometimes it will take me to the clock in page, other times it will take me to a screen with “My Business” and other stuff which has nothing to do with me. Other times a page where I have to select an employer. Additionally, I wish there was a way to delete my previous employer. I am really happy with the overall function of the app itself, as clocking and in out its easy and the hours are tracked down to the minute!
Get ready to pay their employee(s?)! 1/5
By Frustrated 🙄
Invest your money in an app that has pt gamers that sometimes look at their phone and customer service who’s hours are like a part time babysitter with the intellect of a 13 yr old girl who just discovered boys and the mall. Welcome to the special GO FUND them app
Every time try to log in , it tells me to set up my account again after I just did it like 5 times. Pleased ox this..
Not working 1/5
By miss dee 1981
What’s wrong with the app I can’t log in
Very glitchy 1/5
I recently just updated the app and now I can’t log in and I tried logging in on a computer and it’s just saying “can’t reach.” Issues occur way to often.
Had menu glitch 2/5
By nickname that isnt taken2
Had menu glitch before I clocked out. Buttons wouldn’t work
No auto login. Login TOO often!! 1/5
By Israel Thompson
This app is very buggy. For one, it makes me login way too often. If I barely leave the screen it makes me login again! Please add auto fill and auto login features! All my other apps (even banking apps) allow facial recognition login.
Secondly, the password has malfunctioned on more than one occasion and I’ve had to reset it.
Lastly, the time card and clocking in feature works sporadically at best. More than half the time it does not work.
If they’d fix all these things, the app would get five stars. Until then, it’s nearly pointless to use. Just some icon taking up real estate on my screen.
Thank you for this is awesome 5/5
By Lotus Television
The interface it’s kinda lowly but it’s a great app
Cash advance 3/5
By tammy cogle
Sometimes it offers 200 dollar cash advance other times it doesn’t. Why is this?
Not Happy 1/5
It will freeze when I try to clock in and won’t let me click on the pay stub button I am not happy with it right now 😡😡😡
Great interface but can’t see breaks 3/5
By Hough Gorgey
The app works great for me but I am not able to see the time left on my breaks.
Customer/support service is poor... 1/5
I've been trying to use this on my (Wi-Fi only) Ipad and my iPhone... I can only login on my ipad... I get redirected to am error page when trying to login on my iPhone.... Sent this problem to them two months ago with exact details... I only get pat responses/apologies from them when I inquire... With no solution or update... They say that they are re-escalating my issue... they've said that for the third time ... I would not use this app because of the lack of attention I'm getting from there support team... unfortunately my employer mandates that I do.
Update: from two stars to one star
Square got back to once with a possible simplistic fix... to no avail.
It’s been three weeks since my reply that their fix didn’t work.
Need I say more...
Not able to log in 1/5
I keep getting redirected to an error page on the internet. I need to be able to log in for this new job I just got.
Square team deposits 3/5
Some of my coworkers get there check in thursday because the app offered it to them and weve been working the same amount of time, and i still get paid every friday with no option to get paid wed or thurs., how is that ?
Need to add a better tutorial with this app 1/5
Log in issues , and log outs are difficult when needing to take a break it should allow you to clock in when break is done not automatically after 10 min . Although the app is a good idea , not very user friendly
Not accepting payment 1/5
I swiped 3 different cards and nothing’s happening and this is my first time using.
I keep trying to add my bank account and after I press continue it freezes for about 1 minute and then goes back to the bank account tab with no bank account added. PLEASE FIX THIS!
Clocking in and out via phone 3/5
I’m an employer and love that my employees can use this app to check their own hours for the week but am not thrilled that they can clock in and out from their phones and not actually be at the location. Is there a way to turn this setting off?
Trouble signing in 3/5
It seems that the app is super sensitive and sometimes lets me in, and sometimes not. :(
Ease of use 5/5
By rav4 1
Good simple interface. Super easy to view pay and hours.
Will not let me log in 5/5
By thor night
After updating it won’t late me log in I change my pass word and everything
Glitchy, inconsistent data, and app messes up so that I don't get paid. Not at all recommended! 1/5
Wow, just the worst.
By Sawyer Davis
Is there a way to edit my hours? I accidentally forgot to clock out.
Work Schedules 4/5
Great app for our employees. The one think I would love to see improved, is the capabilities to create weekly work schedule for our staff that they can be received and viewed from this app.
Log in 1/5
Every time I try to log in to the app, it tells me my password is incorrect. I literally have to change my password every day! I don’t understand what’s happening. Am I doing something wrong or is this happening to others as well?
Small issues 3/5
Worked great until recently, app won’t refresh and keeps giving a “We’re sorry, something went wrong” message
Clocking in 4/5
Honestly don’t like the fact that is employees could clock in when ever, even if we aren’t at work
Needs more QoL Features 2/5
Could really use some more quality of life features. For instance, as many people have said, I really wish it had SOME way of saving the login information. Face/Touch ID would also be great.
Also, it seems fairly inconsistent sometimes. For example, I have the big clock in button yet one of my coworkers does not.
Besides those problems, it certainly does what it’s supposed to do. I still can’t help but feel like there could be more. It’s also shocking how little this app has been updated. I know you are still updating it (last update was two days ago as of writing this), so it’s shocking that you haven’t seen/responded to any of the reviews.
New App/New Bugs 4/5
The app still needs a way to save login info and/ or incorporate TouchID. Also, the time-totals only show the first shift worked that pay-period. It’s a new app with new bugs, but I’m excited to see it develop!
It’s super useful to have something apart from the web-based platform for checking timecards and seeing how much has been earned so far during the pay-period.