Forces you to add $10 minimum 2/5
The app only allows you to add $10 or more at the time. If you only want to buy one cup of coffee you have to load extra money. In fact you’ll rarely be able to use exact change so you always have money leftover in the app. It feels dishonest to me.
Not loading 1/5
Since the newest update 3 weeks ago, I have not been able to load the app. I have an iPhone 6s and am running on the newest iOS. When I open the app, it shows the loading page and the the little circle taunts me over and over until I give up and close the app.
Good but why remove the ability to tip 4/5
Unless I just missed it.
Always recommend this App! 5/5
Bold request: can you please add a “Milk” option to the Americano beverage? I order a Venti Americano with a topper (creamer) of Steamed Almondmilk ... and there is not an option to request (and ensure) “Steamed”. Thank you from a (former) #starbuckspartner #tobeapartner :)
Flight Attendants Love The App 5/5
By Crew Life ✈️
The Starbucks app is fantastic! As a flight attendant not only do I enjoy the little games and challenges, I compete with my Flight Attendant friends! We live in airports and Starbucks is our life source! Hahaha caffeine and healthy food options are all we need to survive! Thanks Starbucks!
Oatmeal shortage!! 1/5
Help! Starbucks has a steal cut oatmeal that comes with EVERYTHING that’s good for you but u can’t find it anymore!! I went clear across town and no luck. Starbucks why the oatmeal shortage? It’s delicious!!
Skip the lines 5/5
Love ordering ahead. Once you have your favorite location, you will learn their busiest times and order accordingly.
Nothing compares! 5/5
The strength and quality of their coffee is unmatched!
Always my morning favorite
Harder to use 3/5
Look back at your old UI. It was a lot easier to use. Change doesn’t equal better.
Fantastic app 5/5
By Amore per sempre
Love how simple you have made getting my caffeine
By big floppy penis
Coffee is good but way to expensive but still good
It's not easy to order and pay at the store. The app wants you to pay on it
Stopped loading 1/5
Never expected to give this app such a low rating but I haven’t been able to open it in 3 days. It just stays at the opening screen then crashes.
App won’t load 1/5
By Jeremy Jamm
2 days in a row now.
I love the new Juniper Latte. Just the thing for winter. Our store in Branson is A-one top notch!!!🎉
Glitches with apps on challenges 2/5
When you join a challenge, if you buy two different drinks on one purchase, it may only count it for one. I was told this was an ongoing problem. I have lost many challenges the last 3-4 months on this and they still have not resolved the problem. I was told by customer service that I have to purchase the drinks on the challenges one by one to get the credit.
Necessary evil 5/5
When you got a problem. It’s your dealer.
Frank FC Castro 5/5
By FC Castro
Customer service is great and that’s why I shop at Starbucks if you feel is not what you want they try to make it they way you want it they go the extra mile
By kayla bing
I love the Old Lahaina Center Starbucks in Lahaina, Maui. The workers are so awesome, “expresso-ly” Wendy, Mitch, Meleane, and Kaleo
Starbucks for life 5/5
I’m a lifer and use everyday. Works great.
App takes me to Canada & I’m in Los Angeles, Ca 3/5
??? Super baffled. If I need to log in to check on something. I’m required to provide log in info. But then it takes me to Canadian site. Phone recognizes I’m in the US so I need to log in again. Its a vicious cycle and it’s frustrating. I keep trying until it works
Love this app but some suggestions 5/5
By app user121212121212
There’s nothing really wrong with the app but it’s frustrating that I can’t use the games and stuff in the app I have to go into my email and check it because it doesn’t just go into the inbox on my app which is pretty much my only other suggestion other than that fantastic app with great benefits it’s so easy to use and is a great way to make it a little more affordable for Starbucks lovers like me ;)⭐️💵
I can’t find my stars balance anymore 3/5
When I go to history or anywhere I can think of my stars balance is no longer available! I want to see how close I am to my next reward and I used to be able to track that. But now it’s completely gone from my Starbucks app!
Pueblo Starbucks 5/5
By nick name 1988
Wonderful services. Great Starbucks in Pueblo
Love scanning my phone to pay! 5/5
By Sam DLR
I love how I can pay with just my phone, that way even if I forget my card I always have it on me with my phone!
starbucks is the best 5/5
By bts lover <3
this app is so amazing because you can pay right there on your phone and pick it up in stores! you can even pay from this app when at a register!! there are so many offers and this is just a wonderful app to get if you love starbucks like me :)
By i love❤️ starbucks ❤️❤️❤️
This app is so awesome I have not ordered anything yet but I will because sometimes I go down town and I have to go there and wait and now I can order and go when it’s ready
I love Starbucks 🥰it’s the best coffee 🤩
Bug when you pay thru app 3/5
When you go to pay with the app it takes way to long for your bar code to come on screen. Also the balance doesn't reflect all the time. I've had numerous times where it shows I have enough money on the balance but when I go to pay they say I owe money. It's embarrassing especially when you have all these people looking, staring at you, pointing fingers, and whispering behind your back. Then I have to run out to the car to get my wallet. I would reload in the store through the app but it always so slow to do it. Another thing is that nut-job CEO Shultz should stay out of politics. He loses customers over his political views. Thanks for that!
This app is amaze 5/5
By Groovy Weirdo105
It gives u the whole menu.
Pretty nice 4/5
Very easy to use, and earning rewards is definitely nice. Some technical glitches occasionally but solvable. No wonder they are successful
By Jenny Mar
I love my Starbucks drinks. When asked what I want for Christmas, I say “a Starbucks gift card, which I transfer to my gold card. I love me some Starbucks!! Staff is always friendly and helpful, when I can’t make up my mind on which drink to get!! Jenny Mae
Won’t open 1/5
Not sure why but the newest version will not open. It just spins and i can’t access my account.
Missing functionality returned 4/5
The missing add card/transfer balance functionality has returned to the app. It disappeared one or two updates ago, so I stopped going to Starbucks since I couldn't transfer my gift cards to my account to get credit for my purchases. The app is still a little bloated for my tastes, but I'll take the trade off of increased functionality.
By sister starbucks
It’s an extremely useful app because me and my friend love going to Starbucks and I get tones of points and trying to get all the way to gold membership because then you get free drinks. I love it and highly recommend this app.
. cappuccinos 3/5
Milk is often scorched.
I just wish it would give a bit of money if golden stars in it but other wise it is fine
Perfect App for Everything 5/5
I love this app and with Apple Pay everything is on my phone including gift cards, all I need to do I bring my phone and I all set. If you have a wallet case even better you can carry your Starbucks debit or credit card for safe, some cash and a drivers license. Plus you get amazing deals with the app.
I used to go to Starbucks every single morning, even had several friends that I would meet there. All of a sudden, Starbucks no longer would brew decaf. They would offer Americano or a pour over, both not good, but same price as brewed caffeinated coffee. Because Starbucks has changed their policy on decaf, I have changed my policy. I will no longer be a gold member as well. A gold card member since 2008. A note to Starbucks, Decaf is also coffee, btw.
Closes every time I try to reload! 2/5
This app used to be good. Now it's terrible. It closes out every time I try to click "cards" to reload money. I've tried deleting the app and redownloading. And yes, it's the most updated version. PLEASE FIX THIS!!! I'm losing points because I have to whip out money from my wallet and there's apparently no way to scan your receipt to get the points for the money you've spent. It's more of a hassle than anything. Compared to the money you spend here, you rarely get rewards either.
Starby’s App! 5/5
By Gemz mar
Live my Starbucks app! Makes it soo easy to keep track of my balance and rewards 🤗
Fred S 5/5
Great App!! Very user friendly and really makes my customer experience at Starbucks super efficient and almost effortless. I wish more businesses followed this model.
Review of App 4/5
The app has continued to add improvements. It would be helpful to add a way to request that your coffee be made extra hot.
Also it would be helpful if all stores would update the app if they are closed due to inclement weather or other emergencies. I have lost money twice when this has happened in the past.
I’m very happy with the app!
Thank you for reviewing my feedback.
Please put date back on mobile receipt 1/5
After the recent update - the receipt no longer shows the date of purchase. While I realize I can get one when I go into the store to get my mobile pickup - this defeats the purpose of the whole process. I do need the date for business purposes.
Request to add comments section 4/5
Love the app, I use it all the time however it would be nice to have a comments section for requests that are not currently on the app such as sweet cream.
Love this app 5/5
I love this app it makes large group running so much easier because I can make my order with the app and have someone pick it up for me
Good coffee 4/5
My subjective opinion is that it is good coffee. I have an issue with the rewards and app purchases. I find that I am buying things I normally wouldn’t that is great marketing. I tend to be adventurous with food and drink but the app/rewards offer too much motivation to get things I shouldn’t like high calorie items. Well, totally I take the blame. So far I haven’t been knocked out by the coffees I have tried but that’s just me like I said black coffee is fine with me as a go to. But variety is the spice of life (more marketing? 😏
Good luck and good coffee oh and good music! One more thing the staff on Elmwood Buffalo NY are great.
By tira piedra
hello I'm a fixed client of yours but it's not good that you go to ask for a coffee and ask for a 🥐 and the one that is attending you tell you you see 🥐 you do not see it you see it with a bad attitude
this happened in the Star Market of Route 9 and it is not the first time my husband and I saw how one day that same person spoke to a client very sea she is brunette has braids and glasses I asked her name and she did not tell me I told him tell me if or not because there are times saved