Love the app! 5/5
By The Only Cat in the Universe
Love the perks this app offers!
Poorly staffed 1/5
Why does it always take soooo long to receive service at the register????
Why No more gluten free breakfast sandwich? 5/5
By rena bur
For the price you charge for your drinks, you should be able to afford GF sandwiches
I love being able to pay quickly and order ahead of time!
The Starbucks app is amazing when I’m on my way to school I can just mobile order it with out having to stand in line and I get points and I get rewards the Starbucks app is amazing and I think that you should have the app
Makes my coffee enjoyment so much easier and I get rewarded
By MAKE IT HOT & SEXY
I LOVE Starbucks, & I have been a LOYAL customer for over 10 years. The Starbucks I go to is @ Station Landing, Revere Beach Pkwy, Medford Mass. The people @ Starbucks Station Landing are GREAT, I go in with a smile & come out with a BIGGER SMILE, they treat you with respect, kindness, love. I get up on my days off & go to Starbucks Station Landing, I pass about 10-15 other Starbucks, but I don’t stop 🛑 til I get to Starbucks Station Landing. Don’t get me wrong, I have been to other Starbucks & every time I did that I had a BAD EXPERIENCE, after all the bad experiences I decided that the only STARBUCKS that treats me like a person is STARBUCKS Station Landing & I never looked back, when they gave the place a makeover, I followed the employees, & when the makeover was completed I was the first customer. They employees at Starbucks Station Landing have been GREAT to me, I’ve had bad days & went to Starbucks Station Landing and the employees put my smile back on my face. LOVE THOSE GUYS & GALS, they are just GREAT 👍🏽
Great App , very Fast cash Reload - witch is what I need cause I never realize I’m low until I’m at the counter ready to pay.
I love Starbucks use to haul you products from Kent, Wa. To Atlanta Georgia in the big Truck Tobert
Great app 5/5
By Miss Mooner
Easy to use. Easy to update payments and send gift cards to friends. Great app!
By veroy ricky
I love the app. The drinks and food are ready when I get there. Staff is always nice.
Fred is very unhappy my store is closing today 1/5
My store is closing drastic change in my life style, no connection with starbucks, I’ve purchase two cups daily for the last 15 years, but don’t warrant any professional acknowledgment that your closing my store. It was last poorly handled. An 8 1/2 letter head note is very unnoticeable and non personable.
I deserve a thank you and show of appreciation for my adding to your churn rate, than you for my loyalty.
Can’t use 1/5
By Walking moose
Since the last update on the app I haven’t been able to open it without it crashing. I can’t even get past the opening green screen anymore. I put money on my card and would like to be able to use my app when I don’t have my actual card with me
So Helpful 4/5
I’ve skipped the line every time but please make the predicted time that the drink will be ready more accurate
By Disney destiny dork
Best App Ever 5/5
I have found that the Starbucks App is one of the best and does what it is supposed to do most of the time. I love ordering goodies for me and others!
Great to use app to order, get news of what is new and to add money!
Best app ever for coffee and food
Executive Recruiter 3/5
My home Starbucks at Abbott’s Bridge and Route 141/Medlock Bridge in Duluth, Ga is awesome or 5 Stars. However, too many Starbucks I go to give this Americano drinker 13-16 second shots with virtually no crema. Please train your managers and shifts to get the machines right at the start of each shift. I also think the 18 second shot is too short, and prone to sliding to 15-17 short shots making all expresso based drinks weak on coffee flavor. Barista’s must understand a no crema Americano is short at not serve. This store has not served me a good Americano in year+. When you ask them how the shots are running, they say “good”. When you ask them to check, it’s been as low as 12 seconds: 2705 Old Milton Pkwy #102, Alpharetta, GA 30022 I’ve given up on Americanos at this store and just order brewed. They are also one of the most pleasant groups of partners I’ve met.
Starbucks App 4/5
You need to figure out to get the app to find the nearest store much better while being .3 miles of the store and the app states there is no store near you. Gets pretty frustrating. Thank you
By Jet 'W' Li
Convenient , Accurate , Time Saver !
Starbucks Blaine wa 5/5
By Wes H WC
Amazing from the building to staff , great job Starbucks this is a big step above the rest amazing lighthouse
Thank you 5/5
Also consistent but sad you took some gluten free breakfast sandwich away
The best lattes
This app is helpful, easy, rewarding and a huge timesaver!!
By AM visit
Since using the app, I have only had great results. I use multiple locations because of my job. Okay only 3 locations and I’m so happy to know the staff still knows. when I changed my drink since the last 2 years today she asked me? This isn’t your usual. I explained. But it made me feel great to know she noticed a change. Thank you staff.
Vente skinny vanilla latte 5/5
By lil pnkn
Makes my day!!
I love Starbucks. Greatest coffee ever!!!! Special reserve. Yum
Update problem? 3/5
Ever since my iPhone updated with the newest iOS, my history won’t update on the app and I can’t see receipts OR (which bothers me more) give tips. I’m screwing over baristas unintentionally since I never carry cash. HELP!
I would give it 5 stars except for two times, including right now,
Where the balance on my mobile Starbucks app is at varience with the balance on my wallet app by about is $13.00. I recognize that this is just a glitch and the preceding time your manager at the Spokane location at 29th and Grand Ave., who also possesses computer skills, rectified the situation, satisfactorily.
The wallet app showed a date in September as the last update so, it is lagging behind the Starbucks card but, I do not possess the skill to update it.
Starbucks is great 5/5
I love this app because it is so easy and makes it easier to pay.
Unhappy with your messages. 1/5
Old people 75 and 80 years old happy hr was misleading even with glasses and magnifying glass. We get 2 frappe with 2 shots each of espresso. You are no longer diabetic friendly Dr is unhappy that you took away sug sub stevia from base. We spent 5-7 thousand dollars per yr. you took away our Sin and it has cost you business from players. Also we have one direct deposit card on which we make your job easier. We had cut back. But must end that if you don’t like old people. In the next few years seniors will become 1/2 the population. Do you really want to alienate a large segment from your company demographic in the future???? I would not like to take a hit if it were my business It seems your motto is Take their money and run!!! It makes my blood boil Shame on all of you sitting in your ivory towers. New coffee bars are popping up...perhaps they cater more to seniors and fixed incomes.832 243 0652.
Order canceling 3/5
By yung icon
The app those not allow u to cancel an order if there is an emergency and u can’t pick the order up.
Overall Great Design - Menu Function Needs Work 4/5
The overall app design is quick, easy, and smooth with one small exception - the menu offerings. Almost the entire menu for each location shows up as Out of Stock until the app has been open for about 7 minutes. A quicker turn around time is needed to compete in the digital world. I love the convenient app ordering on the go. Starbucks food tastes like cardboard, but that’s feedback for a different forum! Overall great app design - connectivity just needs some troubleshooting.
Starbucks review 5/5
I love Starbucks, and the app. I am 10 but I feel like having Starbucks everyday, every second. I actually just had some 10 minutes ago. I love everything Starbucks serves and that’s why I always want it plus I love the great service that they have. Excellent job Starbucks!
By Leidy Paola E.
I live for this app ...... thank you very much
This is the best coffee company I’ve ever been to. The drainks here are just mouth watering. Every time I come here, I have to debate on which draink I am going to get because they are all my favorite!! This is the best coffee place in the world. If you haven’t tried it yet then you should because it will be the best, mouth watering, delicious coffee/draink company ever!! It includes coffees, teas, refreshments, snacks, breakfast foods, mini desserts and many more mouth watering snacks and beverages! I love it and you’ll love it to!!
Can’t send gift cards 1/5
I don’t know what you did to the App but I no longer can send a gift card. Get an error 170021. I send hundreds of dollars in gift cards and now I can’t thru this app.
The recent changes were awful👎🏾
Starbucks all day every day 5/5
I don’t think any coffee taste better than Starbucks. Absolutely love me a latte when I need a quick pick me up <3.
It issues 3/5
By Brett the jet.
I have been coming to Boston Logan airport for years your shop at the terminal B has had a issue with excepting the app you don’t get your points you can’t add money to your app it’s been going on for five weeks this is so unacceptable when will it get fixed I can’t take it anymore
Love the app! So easy for someone who’s on the go! Only a few suggestions to make it A+... 1st an easier option to switch from hot to iced drinks when ordering on the app. 2nd an option to complain if a drink isn’t picked up correctly and for it to be reordered.
Almost an all around perfect app 4/5
I use this app daily both on my watch and iPhone. It is by far the fastest way to enjoy Starbucks. One issue I’d say keeps it from being perfect is missing options for orders, ie the in vinti cup option and Siri Shortcuts.
Works well except tipping 4/5
Overall easy to use. Can order in advance which works great. However, the option to tip is spotty and doesn’t always show up.
This app is awesome. Always lets me know when there are deals to be had, and I can pay in advance. No more lines for me.
Doesn’t work 1/5
Can’t login and no tel number to call for help. Went to the store and they don’t know how to help with this app ...
App Doesn’t Sync with my Card! 3/5
I’ve gotten numerous coffee drinks and morning food, and my app isn’t showing any credit for them.
I always receive exceptional service especially at the Starbucks on W Walnut in Rogers, AR. Dani is an exceptional employee and keeps people coming back. She needs to be rewarded by Starbucks for being the kind of employee that everyone is seeking to represent them in the customers eyes.
By Sarah Mejia
Wish I could order ice water tho