Bonus Stars for using the order app 5/5
Love the extra stars for using the ordering app and then popping into the store quickly to pick up my goodies.
Would love to see a couple more vegetarian sandwich options added to the menu.
Awesome info & Service 5/5
On many occasions I’ve wanted to go to the nearest Starbucks & get a Frappuccino & by using the app it told me what store would be able to complete my order rather than driving from store to store as some stores that were closer couldn’t complete my order.
By alexsys gill
I LOVE STARBUCKS WITH ALL MY HEART AND IT NEVER FAILS TO IMPRESS ME AND THE APP IS SUPER EASY TO USE !!!
Please Select Country 1/5
For months now, I have been unable to use the app for anything it’s intended for. Why is this? Because I can my load a card or payment info. Because when I go to put in my info for address it says I need to enter my country. But when I hit the Next button when filling in the state it goes nowhere. When I hit the country field nothing comes up like the other fields do. I’ve deleted, reinstalled, updated, turned my phone on/off and nothing works. I’d like to setup things to pay through the app, but this dumb app won’t let me put in my country. You’d think with it having the street, city, zip, and state info that country would be a no brainer. But no, instead I can’t get a card for this stupid app so I can buy some coffee. And I’m not technology challenged. The app is garbage. And I worked for Starbucks for 11 yrs, I’m a 127 (Starbucks peeps will know what that means).
By .latte ✨❤️
YUMMY 🤤 t 😍😍😋😍😍
Card is constantly “not active” 1/5
By No lyrics Sarah
I’m constantly having to delete the app because it will say that my card is “not active” even though there is money? Also wasn’t able to use my birthday reward because of this glitch.
Just here for robux 🤷🏼♀️ 5/5
Excellent Services and products
Not working app 1/5
When I try to pay it keeps saying sth wrong; she I tried to update my address it says the same...... understand if you just don’t want me to buy Starbucks -_-#
Great app.. 5/5
By Tone tony Toni
I’m a gold member that should tell u everything...
I love that I can order and add funds in the touch of a button!
Easy to use 4/5
It’s easy to use but at least once or twice the app crashes and won’t let me access anything and logs me out and won’t let me log in. This only happens once or twice which isn’t bad but it’s inconvenient because it’s when i need to use it.
Fix star dashes, pls 2/5
Plenty of people using Starbucks during this whole crisis yet no offers for their loyal customers. Well, started going to other coffee shops more.
App works great except “dash” doesn’t work quite right with certain drink or food items that SHOULD qualify. Calling customer service always fixes but that’s a hassle I rather avoid.
Missed ya! 5/5
Love it 5/5
By DJ 2288
I love the app. Makes my morning go so much faster
Starbucks APP 5/5
I love the convinces of the APP especially mobile orders, tracking stars and automatic reload!
Love My Starbucks 5/5
I go to the Starbucks located at 173 and Orlando Road in Machesney Park, IL. They are the best. Love the baristas. You guys rock!
Love it 5/5
Very intuitive, it will tell you if your store is out of a certain drink or ingredient. Easy to use. Love that it saves your favorite store, since I actually pass my closest store and go to a different one. You can customize pretty much anything.
By Hoosiers fan
I love the app. 5/5
Fast and friendly service.
Starbucks is amazing. The service, customer service, drinks, food, and coffee is awesome.
Love love love! 5/5
The Starbucks app is amazing for so many reasons! I keep track of what I order so when I try something new and I forgot, I can always look it up. The rewards are awesome! I usually let them build and get myself a nice Starbucks cup. Mobile order so you skip the line is a plus(you can leave a tip after you’ve picked up your order).
Anything Mocha! 5/5
ASaves timeWorks for me! Discovered frappe last and visit Starbucks frequently now instead of only going in cool seasons. App works great, tracks my purchases and earns rewards. Baristas are super friendly and always concerned that the drink is perfect!
Money feels like it’s being stolen from me 1/5
This app makes you load money to it an won’t let you pay for things with a separate card. That’s wrong and I will never use this app again.
1 STAR REVIEW!!! 2/5
In my opinion Starbucks is an overpriced coffee company. Their drinks should not be $3-$8 for there coffees, refreshers, and Frappuccino’s. Half of their refreshers taste like medicine and there coffee could be way better. Also unlike Dunkin Donuts it takes 5-20 minutes to wait for your order, and most of the time they get it wrong. I wasted 5$ and 150 stars on one drink! And Apparently the drink didn’t go through. My friends wasted 10$ on 2 drinks, one being discussing and the other one had fallen over and the cup broke and her drink spilled on the floor due to the bad material of the cup. The workers were not organized with this quarantine thing and overall gave off a bad attitude. This states that Starbucks is an overrated coffee company and should be half of its price.
Covid Exceptions 4/5
First, I would like to say I am extremely impressed with Starbucks’ handling of social distancing recommendations. I am extremely appreciative of the measures being taken to ensure the wellbeing of my family.
However, please include pickup hours on your app. The app includes the location’s operating hours but not which services are available when. My husband and I recently put an order in on the app to avoid the enormous drive thru line we knew would be there. Yet, upon our arrival, discovered drive thru was the only option. If the app had mentioned this, we would have either waited until the pickup window (which is nowhere to be found either at the store or on the app) or gone through the drive thru without paying ahead.
Otherwise, very intuitive and easy to use app.
Missing items 5/5
By Iron garner
I would really love to be able to order an undertow or at least be able to write it in on an order, so my favorite stores (which know that’s what I drink) know that’s its a custom drink for me. An option for writing in details would be a fantastic update.
By Travis McGee Junkie
It basically takes five clicks to order. Too many to reorder the same item daily.
Mobil orders 5/5
By Bonnie Maureen
During this time it is so great to just hit my favorite drink, walk in , pick up, and also get to see some of my awesome baristas, that I have missed❤️
The App 5/5
By Lorenie Beenie
So very easy to use—-even an old woman as me can figure it out!!
App opens then crashes - iOS 13 2/5
Ever since recent updates this app is unusable on iPhone or iPad. I now can only use the web version. It will not load. You get the Starbucks logo then the app crashes. Reinstalling let’s you enter your username and password then immediately crashes. Please fix this!
Great Customer. 5/5
By me oofer.memes
I love Starbucks. And I have for many years.
You guys are the best!!!!! 5/5
Thank you for serving me and you guys do a good job!!
Love Ap 5/5
By Junkn Sista
Just wish there was a Starbucks in Neosho, Mo. I love pre ordering!!
Coffee Break!! 5/5
Life’s to short to drink bad coffee!! Love me some Starbucks
App does not work 1/5
App does not work 😑
Need to be able to substitute 4/5
I like to substitute the frappe roast for a shot of Blond espresso. I can do this if I go in to order, but not with a mobile order. It would be nice to have this capability.
Almost good 3/5
This app is great except that you can’t reload the app with less than $10 and it’s too glitchy that it takes 5 minutes just to reload money on the app.
Happy to have you guys back
You’re doing a great job
I miss my Starbucks friends 5/5
By Ron (Green Truck)
Everyday I would visit my local (Sierra Madre) store and was always greeted by a great staff and locals. Can’t wait for that day to return. Stay safe. ☕️☕️☕️
El amor a la vida es la adiccion de un café 5/5
By Erick uraga
El amor a la vida es la adiccion de vivir cada mańana con un café como bebida Starbucks’s la casa que t da los buenos días
Starbucks life 5/5
I have been drinking Starbucks coffee for almost 30 years and it’s consistently great!
The Starbucks I go to regularly is Brookwood in Suwanee Forsyth county. The employees are always cheerful and at the same time responsive .
Mobile order 3/5
Pretty easy, but I couldn’t figure out how to use two star rewards in one mobile order so I placed two separate orders. (ps the whole ‘nickname’ thing is a pain).
Pre order doesn’t work, haven’t been to Starbucks since 1/5
By Darth sears
Ordered breakfast sandwich, waited 20 minutes in the waiting area before someone asked me for what order I was waiting on. Showed them my order and they said they were out of that bfast sandwich?! I just said to refund me and left. Still waiting for a refund 2 years later!
Rock Star 5/5
Nothing beats driving around the 15 cars in the drive though to park, get out, walk to the door and pick up my order! Getting the death stares is priceless!
Great App! 5/5
I love this app. It works great! I’ve never had any issues with it.
Coffee is back! 5/5
By Jax + Bees' grandma
So happy we could order ahead and pick up a nice cafe mocha on our way home from a long day! Love you Starbucks and your wonderful staff ♥️🙏🏻