Love love love 5/5
I love the Starbucks app. So easy to use. Order ahead makes it so fast to pick up. Only use the app to order my favorite coffees.
It use to work 1/5
After last update I can’t log in and get some bs on our end error.
No consistency in drinks 4/5
By penny pincher??
Vestal Store keeps getting a huge turnover of employees. There is no consistency in the drinks the way they taste....how they are made (why a Starbucks employee thinks it’s ok to serve a drink that is only 3/4 full is beyond my thoughts) prices went up and they can’t even fill my cup? Royal tip off!!
Rose hall 5/5
By Risha Moore
Love the app, despise the Parkland WA store. CanNEVER seem to get decaf in my coffee. When that is all I drink.
Best app ever! 5/5
Soo many perks to having the app
Keeaumoku awesomeness 5/5
Best place to go and get your orders with no hassle and love love the crew👍🏻
Be able to contest active offers 1/5
Very frustrating to try to play one of their games to earn stars and have it not give me credit. If the Starbucks has a scanner it should go to the app but sometimes it doesn’t.
Extremely disappointed in your holiday Drinks and lack of bringing on new stuff . I order the same thing almost everyday until pumpkin arrives most days drinks are watered down and my cold brew is now a very light iced coffee .. lately I’m bringing my own coffee from home
I’ve never had a problem with this app. I like how convenient it make my life...when it comes to Starbucks 😉
This App is Horrible 1/5
This app stinks!!!! It won’t take my password, even though it’s correct. Won’t accept it even after it’s reset. Burn in caffeinated hell Starbucks.
Issue adding card with camera 4/5
By Kent Marlboro
Mostly a very good app. But I can’t add a gift card with the camera because the “add card” button disappears after I use the camera.
I wasn't into apps 5/5
I wasn't into abs
This App Randomly Forgets Your Password! 1/5
Please read on—after writing this, I’ve read many other reviews with the same problem.
It took me over 20 mins to sort out this password issue, including being told that I’d have to pay in the store and then wiping my order out, UGH! No one wants to deal with that crap early in the morning before they’ve had their coffee!
My password should have worked the first time (I double checked that I entered it correctly) but it still wouldn’t work :/ Also, I had to request the email confirmation twice. This password malarkey has happened several times before too, which is SUPER AGGRAVATING, ESPECIALLY IN THE MORNING WHEN YOU JUST WANT SOME COFFEE!!!
Other than that, the app is okay, though it once sent my order to the wrong store—not great when you’re on a road trip and have to figure out how to fix that, or just let Starbucks keep your money. As a graduate student, I can’t afford that.
Account Hacked needs to add Log Out All Devices 1/5
I loved the application and how easy it is to order ahead of time, the only problem I’m having right now is that my account got hacked by who knows how many people. Money has been disappearing from my card, I called customer service and told me to go ahead and change passwords which I did, and also added the two step verification, now the issue is that all devices that I was logged in w my previous password still had me LOGGED IN! Starbucks needs to add a LOG OUT ALL DEVICES option. It’s really frustrating to see these people into my account taking out money, and to top it off these people still most likely have access to my account. STARBUCKS PLEASE!!! We have credit/ debit cards in our account help us keep our accounts secured please!
I love Starbucks ! 5/5
I had a 400 card and spend in one month for my peeps at work!! Everything I ordered was awesome , we tried alittle of everything !! Thanks again and the people that work there are super !!👍
Use to work fine and now have not been able to use the stupid app without it constantly crashing
Have tried everything to fix the problem and the app still crashes
Love it 5/5
As we all know Starbucks is the best . That is all
Not user friendly... 1/5
#1 kids size needs tone an option as well as kids temp.
#2 if there is going to be a minimum amount allowed to add To the gift card you should have the option rouse Apple Pay in the app
#3 rewards should be earned anytime a rewards member purchase from starbucks not just when they pay with the digital gift card... is cash not worthy of rewards??? They can scan app use rewards so why can’t they use same to earn rewards??? Pretty pathetic only opinion!!!
Great app very convenient and fun! 5/5
I love to go in with my daughter and enjoy the perks of getting free drinks and collecting points.
App keep crushing 2/5
The mobile app crushes from time to time for individual stores, and it takes more than half an hour to come back.... why do people use mobile app to order ahead if they can wait for more than 30min?!
San Pedro Ave. Starbucks’s baristas are courteous & always get my orders right😊. 5/5
By RBFCU customer
As much as the lattes cost, you’d think the Starbucks app would be better 2/5
By CJ latte
Here’s a couple reasons for the disappointment on Starbucks app. 1. I use the Starbucks app on my iPad and app doesn’t recognize I’m holding iPad horizontally and won’t turn. Annoying. 2. Poor response time. I click on something and it takes forever for it to react.3. App closes up for no reason . I just placed a tailored order for no whipping cream and no sprinkles on my drink, press submit order and app closed up. I went back in and found the order was submitted, so thought I was good.but the store made it with whipped cream & sprinkles .
As much money Starbucks makes, you’d think they would invest more into technology!
Pre-order filled in a cup from home? 4/5
I wish there was a way to bring a cup, for a pre-order. Thanks!
Java java doo! 😋☕️ 5/5
By Blessed girl T
I love winter! It’s the most wonderful time of the year! I mean it! Specially when it comes to coffee! Honestly, there’s nothing in this crazy world, besides God of course, than a delicious warm cup of coffee in the morning! But for some reason, coffee always tastes much better in winter! And Starbucks knows how to bring the best out of coffee! Thank you 😊 for making coffeeholics like me very joyful people! 😊😊 May you all have a wonderful day!
Sincerely, me ❤️
Watch app reload card broke 4/5
Apple Watch app errors when trying to add money. It says to set up Apple Pay on the watch, but it is set up. Help! Otherwise works good!
Favorite place ever!!! 5/5
By faith family_fit
The one thing I wish it that the app could guesstimate approx time for mobile order to be completed. Usually it says 5-8 minutes and takes an average of 20 minutes minimum.
Luv Starbucks best ever 5/5
I always get great service
Iced drinks 5/5
Great app! 5/5
The Starbucks app is perfect- easy to use, and works simply for anyone who has a fast-paced lifestyle to anyone who has a more relaxed lifestyle. I love making my ‘favorites’ for easy ordering because it’s quick and simple. As an avid Starbucks customer, I love the app!
Service with Smile 5/5
I love walking in the Starbucks every morning with the fresh smell of coffee and the attendants are always greet with a smile, also great attitude and very friendly & helpful also they recommend different drinks for me to try and I have not been disappointed.
Please fix the default store inconsistency issue 1/5
I recently moved and chose Starbucks next to where I live as my favorite store. The app uses this store as my default but it flip back to my previous favorite store (which I already removed it from favorite list) from time to time. This is so frustrated as I rely on this feature when I’m in rush and just want to get a cup of coffee on my way. There is not an option to correct your store selection after you click the order button as well. Please fix the inconsistency issue or add a change store option in your app.
Disrespectful to Law Enforcement! 0 Stars! 1/5
By Follow No One
The perks are a joke!! You have to spend tons of money just to get a free “standard” coffee. There are far better coffee shops to spend money on that aren’t political and treat people much better AND offer better perks without asking. Woods Coffee - 5 Stars!!
Drinks that are in Season are showing out of Season on IPhone 3/5
Drinks such as the toasted blonde white chocolate mocha are showing out of season on the iPhone version even though we are in season.
In love ❤️❤️❤️ 5/5
I’m always in love with Starbucks! That’s how addicted I am 😭❤️
It’s alright 1/5
I like the app but I’ve noticed that I don’t always get my bonus points when I play the star streak so that makes me not like it as much
Update sooner per store 4/5
Would have given this app a 5 ⭐️ rating IF I hadn’t had a problem for over a month with a failure for Starbucks on updating available and replenished stock! Love...NEED lol my Salted Caramel and was “unavailable “ for 5 weeks according to app which I use otw to my grandsons work. Frustrated I finally called the store I buy from and find that they in fact DO have it in, was out for a while but Starbucks failed to update the app. #fail
By everyday fix
I like the app as it is great for easy payment. Personally, I cannot use the order ahead function as the app does not offer decaf ice coffee or 1/2 decaf.
I drink a trenta 1/2 decaf no classic and no milk or room.
In the little games you send like the bingo, etc I can never meet some of the requirements because of the lack of the 1/2 decaf option. Just FYI.
5 stars always for this place! The staff is so friendly! The app is so easy to use, it’s always ready when I arrive and the order is ALWAYS 100% correct!
Please stop spamming me with holiday promo notifications 1/5
There's no setting to turn them off.
Junk app 1/5
By Maui Kid
Bad app and poor product. Deleting and will not ever use again.
On Saturday, someone was able to log in to my app and reload my card twice at $100 each and then make a purchase in store, stealing $200 from me. No explanation from Starbucks on how this could have happened. I personally think it was an employee because it was conveniently right after I had just reloaded the card while I was in their store an hour before. Still waiting for the money to be refunded. Use caution with the app if it can be easily hacked like this.
Please fix nutrition counter in the app!! 1/5
I use to use the nutrition and calorie facts all the time when customizing my drink. Now it only changes for drink sizes and not by what I change when customizing my drink. Please add this feature back for us who like to limit our calorie and sugar intake
Nitro lids 4/5
By sippy lid
There needs to be an option on the mobile app to request strawless nitro lids. Not all stores have gone strawless and it is a waste of time for the Barista to have to switch the lid upon pick up.
Mocha change 3/5
So when the mocha mix had a change to it in October/November it changed the taste. So my local store had helped me figure it out. I need an extra half pump of syrup & then tastes fine. So my suggestion to Starbucks is to please add 1/2 pumps to your app for mobile users not to forget & have to go back & get that half pump. Thanks
Schedule order 4/5
I love the app soooo much and am obsessed with Starbucks but I wish the could let you schedule when your order is made. I go to school and order Starbucks before lunch and my mom picks it up and brings it to me. It’s just annoying because I have to order it in class so I wish I could just choose to have it made at say 12 o’clock the night before. Kind of like a pre order. Other than that it’s an amazing app!
Gold card may not be synced correctly to phone app 5/5
I used my gold card yesterday when I left phone at home. App history showed 2:13 pm I did not get Star Streak credit. Contacted support via chat and the rep showed 11:13 am. Hum? I am in EST. It looks like something is not syncing correctly in the app. 11:13 is PST. Love the app but be forewarned that there may be problems if using both app and gold card.
Not able to select store 1/5
Bug makes it impossible to select or confirm a pick up location. Says “try again later” but it’s been days and still does not work.