Smart Save overdrafted my account 3X in 1 week 1/5
Smart save, a feature that is Supposed to bring small amounts of spare cash into your Stash account balance (for you to then choose securities to invest in) says that it will not make a transfer if your bank account balance is less than $100. For months I used the service happily, making small investments as I could afford to do so, and not thinking much about the smart save feature - which has pulled a few dollars here and there months ago, and occasionally sending me a text letting me know it didn’t find any extra cash to bring into my account (as it was meant to act - as my account balance was <$100), then last week, it went crazy, and debited my account 5 times - as if there was extra money in the account. After the first two the account was empty. The next 3 or these charges were in the negative, and caused $82 in overdraft and overdraft protection fees (it would have been $105 if I hadn’t set up overdraft protection after I saw that something was wrong).
After contacting support they apologized for the mistake, and said that they reported it to their tech department to see what had caused the inappropriate charges, but informed me that they would credit my Stash account (not my bank account) the $70 in overdraft fees, and that they couldn’t refund the actual unauthorized purchases, nor the overdraft protection fee (even though the $12 overdraft protection fee saved them from another $35 overdraft fee). They then initiated a transfer of the $70 to from my stash account to my bank account as a normal withdrawal. This left me with $-15.18, as well as without $7.09 that was in my account to start with before these erroneous charges.
Now you might say, “What’s $20, I spend that on lunch” and you’re not wrong (although I can’t afford that kind of life right now), but if this is an app designed to help a small time guy like me start investing and is supposed to be cheap and easy and straightforward, then it really does matter, and what matters even more, is that when I contacted them about it, they were only willing to correct Part of the problem that they admit was a technical error on their side - I did not initiate auto-stash payments that over-drafted my account nor was oblivious to my account balance and made charges that wouldn’t clear - I don’t think I’ve over-drafted an account since high school. I might not have a lot of money, but I try very hard to manage it well. Furthermore, it caused a lot of stress when at first I thought I would be responsible for these charges, and took me close to an hour for my two phone calls with Bank of America and my frustrating email correspondence with Stash - having them tell me they couldn’t fix the problem they made.
I remember hearing about an app called Robin Hood. I’ll have to look into that I suppose, as I am definitely emptying my investments on Stash and closing my account.
Get your foot in the door. 5/5
It’s best to start now. . . that goes for anytime that you may read this.
Investing made easy! 5/5
I’m really enjoying this app!
I like it! So far so good. 4/5
By OU812 of
I’m learning a lot from stash😎
hey read my review 5/5
By I'm weird but funny
Im only 17, and I’ve recently started it’s helped me so much y’all better rate it 5 stars it’s helped me and gives u 5 dollars when u ask someone to join u it’s good!
By I'm boss like that
it’s pretty goood
Easy to invest 5/5
I love this stash app because it’s so easy. I don’t have any excuse not to invest on a weekly or biweekly basis.
STOLEN FROM 1/5
I registered with this app and that day MY DEBIT CARD INFO WAS STOLEN AND MY ACCOUNT WIPED OUT. I do not trust this app one bit as I never had any problems before and immediately after registering I had to cancel my card. UNTRUSTWORTHY AND SCUMMY APP
Good app 5/5
This is a great app to start investing, even if you don’t have much experience the apps guides you.
By Shyy W
Make it connected with PayPal where u can transfer money from PayPal to your stash account !!
Very happy 5/5
By Mr. Griffith
Never thought that I could be an investor.
I believed that it was only for the well to do and the wealthy.
Charges 1$ a month, more than ur investments earn. Don’t download. 1/5
Most of u guys are beginners and this seems easy and nice but in the end it chargers 1$ per month which is usually more than any income from investments and in the long run you will lose money.
I got a developers response, if u charge a small fee of 1$ then the small steady income I might be getting (3 cents a month from 3 different investments that we choose from in ur app) is gonna not allow anyone too actually save money but instead lose money.
Tl;Dr- 1$ monthly fee for app is more than 35cents of return from investments = Losing money=This apps a scam.
12$ a yr for app, possibly see a 4$ return from investments , ur just paying 8$ too learn about some investing which no one actually uses (on this app anyways)
AND UR NEVER ALOUD TO PULL ALL UR MONEY OUT. SCAM. If ur not a scam, give me the rest of my money? And I’ll change my review so u guys can keep scamming ppl w/o any abruptions too ur money graphs
Interesting Concept 3/5
Just believe I should be getting more for what it’s costing me every month in account fee
Linked Bank Account Needs Attention 1/5
By The Divine Sage
I have auto-stash set-up to come out of my account every two weeks. And every single time I get the error message that my linked bank account needs attention. So I go through the whole process of re-linking the account.
You can’t claim it’s my bank because it used to work flawlessly for months. Then right after the update where you changed the interface a few months back, I’ve had nothing but problems with my bank account.
So frustrating and annoying.
Great app wish it was around 40 years ago.
By Kirby II
A great way to get your feet wet in the investment world pool....
Investing Made Easy 5/5
I downloaded this app to start investing in stocks. This was perfect. I didn’t know where to really begin nor did I have a lot of spare money to play around with and invest. A minimum of $5 allowed me invest without being scared I would lose it all. It also I allowed me to invest in group stocks around a cause I supported. When they started adding individual companies even got even better. To buy just 1 stock in companies I wanted to invest was impossible for me, but to be able to invest a small amount makes me feel like it’s a start. I highly recommend this app especially if you are new to investing.
Graphing and potential grow 4/5
By Gamer republic101 kin
I am a beginner investor but i have had some experience in trading. With currency. I hope some day stash updates there way for the portfolio to be able to
See how much you can make. It’s a great app. I just have a hard time knowing what will go up or go down. There’s no news trend on it. Which would probably help a lot for investors. To be able to know if they should buy or not. I have other ideas to update this app. If you guys need that kind of help. I would gladly like to help with ideas other than that this is a great app for beginners
The best app for personal investing. Period. 5/5
The process could not be easier and now with individual stocks and bonds the app is a dream come true. Small fees in comparison to the larger firms and clear, transparent reporting. Not to mention, the app is beautifully designed.
I am currently utilizing stash retire. With stash retire can diversify how I see fit for retirement and get a projection within seconds.
Freedom of investing MY money is what Stash offers. Highly recommend for any level of investor whether seasoned or just getting started.
Auto-stash is extremely helpful for the “set and forgetters” and allows you to build a portfolio with minimal effort. Stash provides the clearest history of stocks I’ve seen to date which provides true piece of mind.
I can go on and on but do yourself a favor and just try it out.
Just seeing how it goes hearing good things
A little change 4/5
By # of stocks
I wish instead of the three titles of: invested amount, total return and percentage of stash — I wish it would read, invested amount, total return and # of shares
Please consider it STASH
Investments made easy. This app has made navigating the world of stocks much easier for someone like me who knows little about it. You only need $5 to start and can adjust your contributions at any time. You can choose groups that Stash has put together or individual companies. There is also a retirement option. I have both a Stash account and a retirement account.
If you don’t plan to have a 30+ year career with the same company, but know you need to save for retirement, but aren’t sure how best to do it this might be the answer for you.
I highly recommend this app!
Stash Widget 4/5
I enjoy the app overall. Easy and quick way to get into the stock market with very little to no knowledge of it. I would like to see a widget that shows the exchange rate rather than my balance and an option to invest more money. Something you’d see in a real stock app
Stolen money 1/5
By Niles t
I added money to my account on this app. After a few days of not touching the app or investing my money, I decided to put my money back into my bank account...well this app refuses to transfer my money, I emailed multiple time to get this figured out and all they send me is spam emails about invest opportunities. I don’t care about this anymore and want my money back...
Good app; only 1 complaint 3/5
Good app to take baby steps into a self-managed account. Intuitive app (user friendly) with relevant information (historical performance, etc...) presented in an understandable format. My only disappointment is that they hold onto settled funds (your money) for 2-3 days after the trades clear. So, if you think you will need your “stash” or any portion of it on an expedited basis, then you may be better off with something a little more liquid like a regular savings account.
If you want to lose money 1/5
Then use this app. I’ve used similar apps and other online brokers in the past, and with this particular one, within less than a week, the ROI is almost NEGATIVE 6%, despite the market is all positive (all indices).
Stay away :(
New to investing. This app is a great starting point with different levels of investing from low to aggressive. Also for people just getting into it. There are great groups on Facebook who will offer advice. The app has a coach that will tell you when your risk is to high and what options you have to balance out your portfolio. There are also instructional videos in the app that will help you to further understand the market, when to buy and how to go about doing it.
Easy Peasy 5/5
Super easy to use. Try it - you’ll like it.
Horrible Company!!! 1/5
Horrible customer service! Horrible support! Impossible to get any response if you have an issue. Very high hidden fees and expenses. Look into better options!!
Easy to use, and does make saving and investing fun and understandable for the inexperienced. However, any issues will be next to impossible to resolve and having your hard earned money completely inaccessible is very uncomfortable and stressful.
Also don’t expect any response from Stash other than slow automated systems.
No hassle investing 4/5
Great way to step into the market without those large initial amounts other online companies require.
STASH is the best! 5/5
By Paula Diamonds
I’m so pleased with how user friendly it is and how informative it is with the investment options! I feel confident in my investment choices and can monitor the progress right on my phone! I feel confident that with smart investing moves like auto stashing and having a diverse portfolio, I’ll be able to build a comfortable little nest egg in no time!
App is very easy to use. But my 5 star rating is for StashLearn, Their articles are so so good and simple for a common person to understand how govt decisions or others impact economy or impact your stack prices. Very informative.
Loving this app 5/5
Stash – is growing and providing top-quality new Stocks every day seems to me it’s the best and Most simple investment app out there.
But seriously quit updating your app! 5/5
By G.I. Boredom
I love the app, but there is a new update every time I blink. I get used to how it works and then you change everything. Besides that it's really fun. I love checking it everyday. I love love that you added single companies instead of just groups. I got in late 2016 so I am up "huge" because of Trumps market so that's cool. I've plateaued in the last 6 months but it's still a lot of fun and I do weekly stash so I'm always saving/investing a little more money.
Great for simplicity 5/5
AmZing App 5/5
Everyday I check my stash it’s growing. I will continue to use this app . & it’s easy to use and learn
New user 4/5
I really like this I found this app on Facebook and so far after a month have really enjoyed it however I gave 4 stars because I would really like to see a pie chart of my investments like I have on my 401k with my job and same with earnings ect other than that I really like this
Nearly five stars 4/5
I’ve never invested before so this has got me started which is great. I do wish they’d break down the explanations of things even more. I really need stocks for dummies.
THIS COMPANY IS A SCAM!!! They steal your money and make unauthorized transactions on your bank account...I REPORTED THEM TO THE BETTER BUSINESS BUREAU AND APPARENTLY IM NOT ALONE!!!!
Waste of time and money 1/5
By Angie 👑
Idk why I bothered.
Just do it 5/5
Giving myself a start
Great and Easy to do!!! 5/5
I was intimidated at first then it became very comprehensive to follow... now it fun to SAVE & get Rich!!!
Excellent for beginners, but... 3/5
Let me start off by saying I absolutely love Stash. This app is really great for those that are just beginning to invest or just want to invest really small amounts. I never had any issues with the app until the latest update. Since the latest update, I can’t even access the app. I can open it, and it prompts me to enter my 4 digit pin, but nothing on the screen works. It won’t let me sign in, and I can’t click on forgot pin or log out. Again I love this app, and I’d rate it 5 stars but considering I’m now (essentially) locked out of my account with no way to access it, my review stands at 3 stars.
Less Stress 5/5
By CallMeMrHandsome/ Adrian 😌
Our generation is lucky to come across an app in which organization is key and balancing out everything while you just scan your thumb for an instant check up is simply amazing. Started investing last year through speaking do my mentor and I’m glad I started here. Beats lots of competitors who charge fee for hidden fee. Respect.
Won’t let me login 5/5
By P cypher
Keeps telling me my password is wrong .. I reset it and it still says password is wrong 2 sec after resetting it .. u guys better not be stealing my money
Good start 4/5
Better than most investing apps. Bookmarks don’t save from session to session but it doesn’t matter too much because there aren’t many companies to chose from anyway. They do offer tons of ETFs but it would be nice to have the ability to search some smaller companies and invest in them directly.
Update: Bookmarks appear to be working now and they added more individual stocks today! Nice 👍
Great app! 5/5
I started my account 45 days ago and already made 20% on my investments. Easy and cheap!
Stash is amazing but the fee needs to change 4/5
I love this app as a young person who is really excited about investing the layout is amazing it’s extremely easy to understand unlike some other apps that offer the same services. Also stash is always updating and making the app better. The reason why I give this app 4 stars is the 1 dollar fee every month it’s such an enormous fee especially for smaller investors and it doesn’t make sense of Stash to charge a fee of that size while Robinhood and M1 Finance do not charge any fees.
Just for curious 5/5
I am already retired, so am past the “save for retirement” window. I do have occasional expenses, though, and this might work for those.
I have never done stocks/bonds, and I am curious about the progression... it will probably be interesting.
Withdrawal pains 2/5
They make it extremely difficult to withdrawal funds to your bank account. If you need money quick, don’t use this.