Premium, world class app. 5/5
By Troy W
What’s good? Everything! This app handles a lot of tasks and does it with a clean, intuitive interface (which is hard to do). I can get my hands on anything I need and the incorporated document center is a blessing! I appreciate the developers taking advantage of iOS features such s as Apple Wallet and Face ID. What’s bad? Honestly, at this point in the apps life, I’ve come up with nothing.
Auto payment 5/5
By St Louis Matt
Can you make an option for me to automatically pay every other Friday, so it rhymes with my paycheck.
I like that app of State Farm but it will be much better if ur ID Insurance will be in the app.
User Friendly 5/5
By Triple O Gi Gi
Easy and convenient. Love it!
Great Coverage 5/5
By Gifted Shrub
Great coverage at a very competitive price.
Awesome App 5/5
I enjoy and highly recommend using the StateFarm app! It’s user friendly along with being convenient. I was able to submit my insurance claim via online with very quick responses and updates of the status of my vehicle. Also, being able to access my online billing and the ability to make changes by just a few clicks with speaking to a customer service rep is phenomenal!
Great Folks! 5/5
Irritating prompts 2/5
No matter how many times you review, the app will not stop demanding you driest a rating. Irritating to and contemptuous of users
Ease of use 5/5
I enjoy the application for State Farm. It is user friendly and the prompts are easy to complete.
Unable to log in. Try again later. 1/5
App won’t let me log in. Tired of trying. Developers: Fix your app. So many issues.
Easy way 5/5
Love this app …90% of what you need to know is right here
Bill is not stable 1/5
Bill keeps going up every month ..
This is my third month on this policy.
I’m now at 56 dollars over the original premium
Drive and Save 1/5
My drive and save is not working with this app, it’s saying I don’t have a vehicle on it. My drive and save app was working before I downloaded the State Farm app. What’s the problem?
I hate apps that ask for a review 1/5
If your app single purpose is to collect payment you need not ask for a review. As if anyone enjoys making payment using any method at all.
State Farm Are Crooks 1/5
Avoid like the plague
470 character limit in claim description 1/5
Claim reporting is worthless. Not enough room to describe incident with drunk driver. Worthless app. Now I have to actually call to make the claim.
Ok, I guess but still disappointed 2/5
By Issue #1
Well...you can pay your bill using the app but if you have my experience you have to pay “today”. No option to change the billing date which is so disappointing and frustrating! That was a waste of my time trying to figure this out.
Love The Discounts ❤️❤️ 5/5
Thank you for the opportunity to earn discounts ✅
Nice app !!!!
Auto Pay 1/5
There needs to be an option to turn automatic payment on or off within the application without having to contact the agent
State Farm 5/5
Best insurance and banking by far .
Best insurance ever !
Convenient and Helpful 5/5
The State Farm app lets me easily pay/view my bill!
By Drone Master Chief
The reminders are great, plus easy to use!
Not very good 1/5
This app is not able to process a payment, so idk if is useful for something ?
Does not notify me of payment due dates 2/5
By Noah Issac
I’ll start by saying that I recognize this is something I should keep better tabs on. However, it seems as though it would be easy (and beneficial to ALL parties) if this app gave a push notification when payments are due - perhaps a week prior, then two days, one day, and on the day of.
As it stands right now, after nearly a year, I have only ever received “payment is late” notifications. This month I didn’t even receive one of those. The only reason I recognized that I had not made this month’s payment is because my agent contacted me directly.
This is an easy fix. Come on, State Farm.
Love it 5/5
Ain’t worried bout nobody touching me my life with state farm aye aye!
Insurance App 1/5
By TJ Villarreal
Takes forever for your information to update on this app.
Love State Farm. 5/5
In person or online, the service is great.
By bad serveves
I have bad experiences. 5 hrs wait still no one roadside show upon
Thank you 5/5
I’m very happy with State Farm Insurance.
Pay Ahead Balance 5/5
I typically try to pay off my policy prior to the typical end date however the app does not allow me to see the remaining balance of the policy I’m currently paying on….. I would like to see that changed.
Makes life easier easy
Great Easy Site! 5/5
Very quick and easy to pay! I wish other sites were this easy!
Robbie Wedgeworth 3/5
Payment with bank info.!
I just read a review that was just what I want!
If I’ve Pd with a ck, I want to see it in my bank statement when I click in it!!!!! Nit just St Farm was pd a certain amt.! I’d also like to get a master list inline if u choose to go there if my cks & pmts for 12, 18 or even 36 mos to 3 yrs! These master lists are helpful fir tax peroxide’s and keeps us from having to list them out every yr.! Our phone pmts as well as DTV and other utilities all fo this with the exception of our water bills! They seem to be in the dark ages!
I also would like more information inline when I log on about our several policies! A list with details of just what’s in our policies!
But let me say… I am over the top impressed with our many coverages with our local State Farm provider in Carthage, Tx. Patsy Meek & her staff treat us with respect and I can never thank her enough for all she has done for our families!
Can’t login in
Screwed up App 1/5
I am forced to update the App but you don't have any update for iOS 12 so now it doesn't let me login to enter the mileage!! This is a TOTAL screw up!!!!!!
Bad reset password flow 1/5
The reset password flow doesn’t integrate well with auto complete and iOS’s suggested password capabilities. Where else is attention to security lacking?
Excellent Service ⭐️⭐️⭐️💫⭐️ 5/5
I like the fact off this State Farm app makes everything very customer friendly. Keep up the good work thanks!
Policy’s screw up 2/5
By Alyson Fishel
My policy and payment and coverage has been screwed up since day 1 always calling for correction
Very nice staff
Favorite insurance company I’ve ever had. Absolutely love it! Great service, great policies. Highly recommended
Simple to use 5/5
By C or L
Wow! I was extremely impressed with how easy it was to get a tow. Fast and professional.
Thankful I switched 5/5
I am so thankful for StateFarm! I recently was hit and the way that StateFarm handled everything was flawless! Handled with care and smooth from start to finish!!!
This app keeps telling me to update to the latest version, even though I have. The message to update has poor grammar, and only pops up after I’ve navigated numerous screens and tried to upload claim documents. In top of this the website won’t work to upload documents either. Sad.
Horrible update 1/5
Your update will not let me do one single action I need to to report my claim! It keeps telling me I need to update my app. Tho I have done so and deleted it completely and re downloaded it. Nothing keep getting the same alert. Can anyone help me before I get stiffed in my claim.
No problems 5/5
By Eddie Ol Sqool
Greetings, I have had zero problems to complain about with State Farm and I’ve been a customer for many years so , you know the script...Like a good neighbor ...State Farm is there 💯 - Peace to all .
Bad service 1/5
Taking over 20 days to pay the repair shop that it’s fixing my car garbage insurance bunch of robbers, I will never recommend it to friends or family
Great App 5/5
This is a very intuitive app. Quite user friendly and easy to use.
Update 9.6 1/5
Says version is in sunset need to update. I don’t know what that is but it’s not working and I’m in the middle of a claim and can not see anything pertaining to my claim. FIX IT ASPA!!