I don’t have the app 1/5
By This app is dumb lamo
I don’t have the app, but the ads for this are extremely annoying. especially the one where that chick is in labor and in a car and tells her husband (I assume) to drive more carefully to ‘not mess with her discount’. horrible add. Horrible execution.
By Shark NY
Could be better but it’s ok
I use just for making payments and for it it’s ok
Thx save a lot of time
VERY USER FRIENDLY 5/5
Fast and easy to use, better then most apps
Terribly overpriced compared to my other insurance
Excellent App 5/5
I love how easy it is to use this app for anything from a breakdown to paying my bill
You messed up 1/5
My payment is supposed to come out on the 17th. Here it is the 21 st. This happened last month and knocked my credit score down 5 points. 😡. Tell Larry my agent to get his act together. Very disappointed.
Cell phone usage inaccurate 3/5
The app driving score is reduced even if the passenger uses their paired cell phone to answer an incoming call. Not fair.
Signing into Account 1/5
By Erika Aytch
Couldn’t sign in/access my account via my mobile app like I always do to make a payment, check balances...NOTHING! Finally was able to access it today and upon logging in find that I JUST missed my payment due date and have been assessed a RIDICULOUS LATE FEE! Not at all happy, I’m NEVER late on my monthly payments and because I wasn’t able to access my account to login I’m being penalized with a late fee. Highly considering closing my account because of it, that’s how upset I am over this whole thing! Not at all happy!!!
Better than the website 5/5
By likes the old app
Better than the website.
If I happen to owe 2 months, it only shows AND will only let me pay one month. I cannot change the amount I need to pay. I hate this app!!!!
User name 3/5
I would rank it higher but they will not allow you to opt out of having your user name always appear.
Love the SF app. It is greatly improved from the past 5/5
I’ve used the SF app for years. We find it greatly improved in this past year. Good job SF.
Great app 5/5
I’ve used the app for awhile now and it has worked great. Wish more apps were as easy to use.
Convienant for busy people 5/5
Easy to use on the go
Excellent app 5/5
So user friendly. Everything I need right there. I absolutely love it ❤️
State Farm 5/5
By angie aradi
This is a really good way of seeing how you spend your money Im really happy with this app !! Good job StateFarm people !!:)
Love State Farm 5/5
By state farm
Love my State Farm employees
Logging in 1/5
By forever a phlebotomist
Every time I go to log in it won't accept my password, then I have to come up with a new one. I write down my passwords and it won't let me log in, its annoying!! Thanks, Marci Marella
Easy to use 5/5
Easy to access info from insurance policies, banking, and billing.
It would be convenient to pay my mortgage bill using the app like other banks
Nice work 5/5
By Reid Robertson
I’m an agent so of course this will get a good review :-)
Love the banking features! I do all my deposits and transfers right thru the app.
Simplicity and ease of use is crucial for today’s world. Example:
I was buying a shirt online yesterday from one of my favorite clothing brands. When it came to purchasing the items in my “basket”, I didn’t have any of my payment info, but the app sent me a text which I then put back into the app to verify my identity. Once verified, all my payment info from previous purchases displayed and all I had to do is hit the “submit” button.
It was great.
My small rural town in Arkansas has 4 competitors - none of which have the type of technology we are providing to our customers. It’s one of our niche advantages where I am. Keep improving, keep innovating, and keep making the insurance/banking processes easier to use - it really does make a difference for us out in the field.
I appreciate all that you do for “The Farm”.
- Reid Robertson, Star City AR (FOYF)
By Pistol Pat 713
I have two different accounts, and once I downloaded the app and entered my info for one, my other popped up automatically. The layout is very user friendly.
Inaccurate Payment Info 1/5
By Ben S 52525769
Under some circumstances, the app will say you are up to date with payment for your policy when you actually aren’t, and give you no option to pay.
If you use the website instead, it will tell you the correct information and let you submit a payment.
By IamBernie Mc
This increases are unexpected and unexplainable. I have no traffic violations I’m over 5 years... insurance still high!
Great Easy App 5/5
Great app - works well. Easy to see all of our polices and contact my agent!
Best app ever 5/5
Easy to use and want let you forget when it’s time for you to pay your payment
All in one place! 5/5
I love having everything for my insurance in one place. It make it easy to pay my premium and having the “cards” here instead of trying to have one for everything, and make sure it is the newest one is great. All in one place make it great!
State Farm App 5/5
Love the ease of reviewing & paying our insurance on line.
Easy to use 5/5
This app is very easy to use for your credit cards insurance policies, mortgage... I have been using it for years with a a problem
Not functional 2/5
There is no reason why I shouldn’t be able to do everything I need from the app instead of having to sign in from a computer. The way in which it displays the charges on your current statement is not user friendly either.
By muy puntual y seguro
A pesar de no ser muy diestra en computación, me ha resultado fácil esta aplicación, ya llevo unos tres años y me va perfecto.
Great banking tool 5/5
By Rlk iphone
The app lets me deposit checks in a few seconds and I can always have an up to date ID card for my autos.
Very good app 5/5
By Paul B.
Easy to use and responsive app.
Love the app, but wished I could sync to MINT app 5/5
The online application has come a long way since it’s inception. I used to hate the personal question verification and like the multi-factor options that have been introduced. The app used to be very clunky and now it is quite easy to get to the area I want to see.
If I had to change one thing, I would ask that SF would allow its accounts to be used my MINT. I realize this is not an App issue but more of a business decision. I use MINT to verify spending daily so if account hacking is a consideration, the one stop shop allows a quick looksey.
Awesome app for banking & insurance 5/5
Perfect app for banking deposits, bill pay & transfers. 2 thumbs up.
Convenient way to keep up with insurance 5/5
I've been using the app for a year or so and it is a convenient way to keep up and make payments.
What a difference 5/5
This app is a pleasure to use. Intuitive, well laid out. Great user interface. Hadn’t used this app in awhile.
Very nice. App designers and app developers did a great job.
Love My Agent Angela Rosser ! She’s Awesome! 5/5
Love My Agent Angela Rosser in DC she’s Awesome!
I can’t find a way to make it save my password, so it needs to be entered each time. It requires a complex password. I only use it once in a great while so I do not remember the password. Why does an insurance app need so much security??
I am so impressed with this app! It couldn’t be easier or faster to make a payment. I just made my payment in less than 30 seconds....so convenient. Everything to do with our insurance in one place right at our fingertips :-)
Password is always an issue.
I’m very happy with StateFarm Bank 5/5
By Chuto R
State Farm Bank is the best insurance agencie, and now I’m very happy with the bank 😄😄😄😄
Bill payment options 3/5
Needs an option to make a partial payment ahead of the due date like AT&T’s app.
Use iPhone security login 4/5
Overall the app is easy to use. Not being able to utilize the iPhone’s security login features is a bit of a inconvenience.
Need external transfer capabilities 4/5
Please add abilities to make an external transfer using the app!
House insurance 1/5
I intermittently receive notifications of renewals. I happened to be paying on liner for 3 cars and noticed my house insurance was overdue. UNBELIEVABLE. You put me at great risk. I’ve been with you guys for over 30 years.
I kinda hard to navigate 2/5
By S14 Nightmare
If you come drone progressive you’ll know how will everything is organize in their app. There’s only 2 step pages. Homepage then which ever one you choose like bill/auto/home. Also to get a quote or insure is hard. When you want to be insure from then on, but instead you have to wait for an agent to contact you which sometime take a day so you might as well call them for quotes. With progressive you get insure Roth then and if there’s issue they’ll contact you instead. The app should take some advice from them, I fell there interface and navigation in the app is way smoother and faster.
the best insurance ever ! 5/5
the best insurance ever !