Upgrade needed 5/5
just needs an U/I upgrade. Thanks
Lots of potential. Doesn’t really work 1/5
This was so close to being really great. Unfortunately, as soon as you walk away, it crashes and burns. Requires you to login again, you forget your login, would have been faster to use the remote. Slightly easier to select channels to watch if you manage to remember your password but otherwise not worth it.
Can’t even watch a show from start to finish without having to reconnect multiple times
Charge the hotels, not the guests! 1/5
By Harold Jcp
Pay $1 for the privilege of getting a channel guide on this app? What a shame. I’m not sure if it’s the hotel that isn’t paying for it or you all setting this up as a recurring business model which doesn’t even give the hotel an option. Either way, this reflects poorly in both.
Doesn’t Work 1/5
Followed instructions, followed troubleshooting steps, didn’t work.
Functionality doesn’t work for chrome cast. Wanted to switch to watching live tv and it kept going back to a black screen for chrome cast that wasn’t working. Hotel chains and app developers should be embarrassed for this buggy non functional zombie app.
Chromecast for Android Phones crippled for iOS 1/5
This works great with an Android device and is little more than a remote for iOS.
If you use an Android, you can Chromecast anything, like Netflix.
If you use an iPhone, like most people, this is awful. It is not worthy of a good hotel service.
Could be better. 3/5
Would be nice if I could stream Netflix and Hulu to the TV. Marriott is winning hotel entertainment right now. 20 bucks for an in room rental is outrageous.
Good idea, but does not work AT all 1/5
Omni should’ve gotten a smart tv and avoided all this bs. Then again they don’t even offer free WiFi without signing up for something.
Beware of sneaky charges 1/5
This app is simple and easy to use. Takes 30 seconds to download the app and connect to your hotel room tv. Especially handy if the batteries in your remote are nearly dead, as they often are in hotels.
HOWEVER, if you tap the wrong button they’ll sneak a $.99 charge on you. I hit said button and before I realized what was happening I’d been charged for a subscription to the TV guide feature. I need to figure out if this is a one-time fee or a subscription. Sneaky sneaky.
Terrible app 1/5
I tried to use this joke app in three different hotels with my iPhone X. At the beginning it worked, but at some point it got disconnected and I couldn't hook it again. I read all the tutorials, closed all the apps, restarted the phone and called Hoidini. Nothing happened. No wonder why most reviews are like mine.
Does only what your hotel allows. 3/5
By Videos? What videos?
Easy set up. TV guide subscription on your phone is $1/year. Works well.
If your hotel pushes pay per view products, this app can do nothing more for you. If your hotel does NOT lock you in to PPV entertainment, the hotel can enable the app to allow you to stream your content from your device to the TV. I can say with certainty that Wyndham hotels love PPV, so no streaming for you.
Simply does not work 1/5
TV says it is connected, but iPhone says Sorry—could not connect. 100% reproducible. Silly waste of time.
Worked first time 4/5
By dave wike
I’m not sure if the other reviewers are just incompetent or what, but this app did exactly what I wanted and what it promised to do. Once connected thru the app, I opened Netflix on my phone and tapped the connect button and it was like having an Apple TV in my hotel room. Loved it! The only reason I gave it a 4 is because I did get randomly disconnected every now and then, but I bet that had more to do with the hotels wifi than this app. I hope it ends up in more hotels!
It makes your phone a remote control..that is it 1/5
What’s the point? The tv has a remote. It would be awesome if you could cast netflix or hulu or amazon.
Works well, nice TV guide 5/5
Installed quickly. Paid 99 cents for the guide. Worth it! Now I don’t have to slowly scroll through the channels wondering what is on. Really helpful to have a guide that works in a hotel. I really don’t understand all the poor ratings, particularly those complaining about 99 cents for a useful product
False advertising 1/5
Doesn’t connect your content. Connect you to their expensive content.
Worked fine with me 5/5
By 404content not found
No problems at all. Guide is accurate. Worked as soon as I entered the access code on the TV. This is quicker than navigating through the guide with the TV remote.
By Kyle G W.
I was hoping this app would allow me to access the HDMI on the hotel TV. It did not.
Features: You can change the channels and then the TV off.
Makes no sense. It’s just an app for the hotel to make more money. I thought this was to play stuff from your smart phone. Like Netflix or Hulu. Why doesn’t the hotel just have this on their menu? Just dumb.
Worked good but not what I was expecting so disappointed :c
Epic fail 1/5
Tried to connect, followed all instructions, and called support. They hung up on me.
Very convenient 5/5
Works great. Downloaded the program guide too for .99 and it is worth it. Tv responds quick to channel changes and reconnects quick after standby or power off.
Well it’s a remote... 2/5
and not much else. Sadly it doesn’t allow streaming functionality.
Fair warning 1/5
If you are planning on using this app to be able to connect to Hilton Hotel’s televisions then it works fine. If you are planning to connect in order to cast through Chromecast while staying at a Hilton you should know that Google Chromecast technical support denies that the service that they sell to Hilton can cast to the Hotel’s televisions which makes this app useless for that purpose. After Chromecast technicians wasted half my day I couldn’t uninstall this app fast enough.
The app literally doesn’t work. It said I was connected on the TV however on the phone it said connection failed. This app is about as useful as a clogged toilet.
By Arwen V-star
Useless. The manager had no idea what the necessary code was. He said he had been working here for three years and never heard of the app.
Filled With Rage 1/5
This app is not worthy of a single star. Does not work. If only I could have seen into the future so I could have done something else with my time. DO NOT BUY.
Screwed up 1/5
By Reede Hoskin
Spent an hour setting up mobile app and called Hyatt but no one knows how to get Netflix to work. False advertising, Hyatt needs to get their stuff together????
Kills cellular data 1/5
By ETC(SS/EXW) Roberts
This app will take over your cellular data and make your phone unable to transmit data except on WiFi.
Stream Netflix, cool 5/5
By Jason in USA
Not sure why the low rating. The app allowed me to quickly change the channel (a pedestrian feature); but I was able to stream Netflix to the hotel tv. Nice feature! Better than my recent VRBO which required me to log in on an Apple TV, then remember to log out before checkout.
Awful “service” 1/5
By The Goods 88
My wife and I paid over $21 to watch a movie through this “service” while staying at a Worldmark by Wyndham property in Utah. The audio was so bad we could only hear about 1 spoken word out of 4, and the visual quality was awful!
What a pathetic waste of time and money. I tried to call the support line twice — but only got a recording that I could call back during business hours. Do people only relax in their rooms to watch movies before 5 pm — during “business hours”?!?
Don’t waste your time and money on this!!
Complete scam - DO NOT DOWNLOAD 1/5
Downloaded to use as remote. Accessing the guide charges you a 12mo subscription fee and you have to dispute with Apple AppStore. Total scam.
And then it didn’t. And then it did. And then it didn’t.
Not compatible with YouTube tv 1/5
Called customer support
They couldn’t care less
Told me 10 times the device is working
Finally admitted they are not compatible with YouTube TV. But the device is working
Not for me it ain’t.
What they mean. 1/5
Hey guys pay $20 for a movie that you can watch get a drink, popcorn, and candy in an empty theatre for $20
Do not get this flaming dumpster of a app 1/5
This app blow massive wiener, I go to cast something and it straight up doesn’t work. I can can turn the tv on and off thought isn’t that fantastic? This app makes me wana kms.
Easy as pie 3/5
The hotel system on the TV is terrible. I’ve been staying in the same hotel weekly for work and for over 5 months. Never used the TV in the room because of how crappy the system was. Just found out about the app, downloaded it and added the program guide subscription and it’s soooo much better. Don’t know if previous versions weren’t great resulting in all the 1 star reviews, but I love it.
Crashing App 1/5
Downloaded and tried for 30 minutes to get the app to work and connect. App would crash every single time. Not worth downloading and deleted immediately. Cool concept but it doesn’t work.
Complete garbage, does not work, and does not cast to TV. Just works as a remote, so useless. Just a way for hotels to keep cheap TVs that don’t have Netflix built in.
“Free” but not really - close to useless 1/5
Using this app is the only way to have a tv program guide at Holiday Inn. Requires $.99 year purchase - not the amount that irritated but the hassle and lack of warning. Then the app loads painfully slow, has even less info about any program than my “broadcast” tv supplies through the airways, display scrolling to look at the next 1/2 hour or ability to look at a specific time is tedious. Wasted money unless you want to know the name of a program or show and you’re willing to scroll your time away
Does one small thing reasonably well and another very poorly 2/5
It's a remote for your hotel TV. The hotel has to be set up to use it, of course. It shows you which channels are available, and lets you choose one. Or change the volume.
There's an optional guide which, at $1/year, you should probably get. However: it's frequently wrong. In fact, the guide is wrong at least as often as it's right. I believe the problem is time zones—they either don't know which one the hotel I'm at is in, or they don't know which feed the hotel is receiving, but either way: it's bad. It is, however, every so marginally better than nothing. Like, ⅓¢ per day better. Which is about what it costs.
At the end of the day, though, the fewer times I have to handle the hotel remote, the better.
Dumbest app ever 1/5
This app is such a waste. All it does is basically make your phone a second remote for your hotel tv. If you want an actual guide of what exactly is on each channel you have to make a login and pay for it. Don’t waste your time.
Doesn’t work 1/5
I’ve tried using this app in three different hotels, all different chains, and it hasn’t worked in any of them.
Works a lot better than hotel remotes 3/5
I’m using this remote on my ipad.
We all know how hard it is to use hotel room remotes. With the wear and tear they get, by the time you use it, the buttons aren’t responsive. Push up/down channel 5 times, and you maybe get a response once. This is a basic remote, with a caveat. If you use the guide, you pay a small amount. (Haven’t tried it myself; got that from other reviews.)
This remote allows you to turn the tv on/off, see the available channels in a list, change channels when you select from that list, and set the volume. Pretty nifty. Instead of using the app’s guide, I use my cable provider’s app to see what’s on.
Meaningless if having a remote. They just want to charge you an easier way.
Makes you download so that you can pay $35 to watch Netflix. What a waste of my time. Wish I could meet the designer in a dark alley and ....
Unauthorized charge... 1/5
So nothing in the app talking about a charge, and then three days later a charge appears saying I subscribed to this app… And customer support is nowhere to be found!
Misleading and Terrible 1/5
The app is a terrible interface and adds limited functionality. The travesty is they CHARGE YOU MONEY to use the app. The instructions are intentionally misleading. Beware. If you download quickly go to settings and ask for a refund. SHADY.