You should be ashamed 1/5
You should be ashamed of your ordering process on a mobile device thru your website.
By regular neighbor
Easy to follow! I liked the way you selected the sandwiches. Except not all my bottled drink choices were there. I always get an orange juice when I go to the store I ordered from, and it wasn't an option. Hopefully they allow me to swap out my xxx for an orange juice when I get there.
It’s so nice to order ahead!
By CJ fastest
Sometimes the app gets stuck/ hung up n won’t refresh... I have to delegate it n reinstall...
App won’t open 1/5
Please fix!! It’s annoying you can’t use your app
Don’t be lazy 3/5
By smdh darn
Don’t be lazy and throw my cheese into a bag.... remake the darn sub
Slow to connect 3/5
App is a good app, but slow at times
Never know when it’s going to work 1/5
Worst app ever had. It either does not load, or you won’t get points when you scan, then you have to put receipt in if it does not scan, but they will only allow 1 receipt for so many days, so it’s more trouble than anything. Yes, have contacted the support many times, and more issues than ever
Very simple 5/5
Easy to make sandwiches. Price well shown and calories. Lots of rewards.
(But on the store side, I don’t think they pay enough attention to put everything you wanted... the amount you wanted). I have not used this app enough yet. This could be because of the worker or the store I go to only....
App won't open anymore 1/5
Uh oh someone messed up - AGAIN - and the app doesn't work anymore, in line with what everyone else is saying. Just the loading wheel goes and goes. iPhone 8 Plus. iOS 12.4.1. Current app version. Multiple reinstalls. Make Subway Great Again.
WORTHLESS App 1/5
It inexplicably stopped working and I had to uninstall it. Don’t bother with this one.
It works 5/5
Simply put, the app functions like a food app should.
Much better 4/5
It’s a heck of a lot better than it was. There was some confusion while trying to add my PayPal. I like the way it makes better selections for the food but I wish that it simply kept the one restaurant I always use as a default.
First time using it was easy
The Struggle really is real! 3/5
By Depot fan
The app isn’t really user friendly. I can’t pick my drink or the flavor of chips I want. I do love subway though.
Slow to load 1/5
Whether I’m on 5G or Wi-Fi, I have to reload the app several times. It never loads on the first try. Takes usually about 7-10 minutes to load.
Can’t even add chips to an order. 1/5
App is worthless as is. Can’t even add a combo with my order. Will only let me select cookies or apple sauce, but not chips.
Stopped working 3/5
I’ve been using for a year or so and loved it. This past month the app won’t open. I have to delete it, download again and sign in and it works great until I try again the next day. Very frustrating.
Good, could be better 4/5
My order glitches and erases sometimes. Sometimes it’s a pain but I just have to type it in again. Nice to order ahead for those busy sports nights!!!
Subway app 4/5
Love the app. Very convenient since there is a subway within walking distance from my house. Only minor problems include not having all toppings options for certain sandwiches and not all chip options as well, but otherwise love the app and the rewards
I like this app when it actually works 1/5
This app is easy and convenient when it is usable. I would order more often if I was able to actually get into the app/have it load instead of being stuck on the loading screen. I’ve had problems with the app before like my payment going through WITHOUT my authorization. It’s a little ridiculous.
Save time 5/5
Ordered on the app from the public library. When I am done reading, my food will be also ready; didn’t get up from my chair!
Love this Subway!
My favorite sub 5/5
By Tired of BoA
I’ve never had a sub fromSubway I didn’t like.
Not user friendly 1/5
Not user friendly
Not working 1/5
By Bootheel gal
This app was working fine until it got an update. Now it does not work at all.
I love how easy it is to navigate and how time efficient it is.
How ever it doesn’t give you and option to toast your sandwich or not. I place that under the instructions.
Won’t load 1/5
For what ever reason three or four days ago app doesn’t load. Would load from the app icon but now doesn’t load that way?
Good but missing Apple Pay 3/5
Need to add
- Add Apple Pay as a payment option.
Stopped working after recent update 1/5
By Zoe in Tennessee
Until the recent update, the app seemed to work fine. Now, however, it will not load, doesn’t have up to date information regarding points or rewards and is generally a mess. In order to get it to work, I’ve had to uninstall and reinstall three times, for one use per. Not good.
Pick-up time is not obvious 3/5
The place where you specify the pick-up time for the order is very small and not obvious. Many times I’ve missed it and had the order placed with the soonest possible pick-up time instead of being able to specify the actual time I wanted to pick up my order.
App won’t open since last update 1/5
By Crazy McHouse
App was working fine until the last update ! Now it won’t open so you can’t get to the barcode Need my scan code to get my rewards!
Sign in does not working 1/5
Try to log in with my email/password and sign in button is disabled.
Great Service 5/5
Love N 19th staff!
Actually 3 stars 4/5
By midwest ike
It’s okay. A lot of having to back in and out of things to order what u want. It’s close to good. Maybe make it easier to make changes or add wryd from the order basket page.
Apple Pay and Face ID 3/5
Seem to have gone missing.
It’s not even worth it to get the app. You can’t ever open it so you can acquire points by putting your number at the register but you can’t ever use them because the app will not open within a 5 mile radius of a subway 🙄
Great app!! Even better if added features! 😊 4/5
I love this app! It is easy to use and quick! It would be even better if an option to pay at store was available or if coupons received from text could be used in app! Otherwise 5 stars!!
Not keeping up 3/5
A great app until Apple releases an upgrade. App isn’t keeping up. Don’t mess with my discount!!!
By Parent Confidence
Your app has a virus
App won’t load 1/5
1st day I got this it worked. Added money by gift card now app won’t load
Simply doesn’t work 1/5
Two phones never works always says sorry can’t display tokens. Junk not worth the effort do not install
Love this app 5/5
Great app! My order is always correct, fresh and conveniently ready for pickup each time! And the rewards sweetened the deal even more.
Pretty intuitive. 4/5
Not bad, seems a little glitchy, but nothing that can’t be dealt with. Pretty good!
It’s easy ***** it’s fast ***** it’s clear 5/5
I enjoy to order
The app is junk! 1/5
Got it 2 Days ago and have had to reload it 6 times. After initial install it launches find the first time. After that, whenever I try to launch it on my iPhone X, the screen stats and the “S” logo spins indefinitely and the app never finishes opening.
Awesome app, but... 4/5
The activity is a little weird. Shows three of the same activity as each event happens. If this gets fixed, then I’ll give 5 stars.
By Ca Dagon
The app is buggy. Half the time it won’t load.
Scanning at the register 1/5
Every time I use this app I change to “pay in restaurant”. Doesn’t do it. I scan to get the points and it charges the card on file, which is should not be doing because that card is maxed out! Then, every time I try to redeem $2, it never applies to the purchase. Then the restaurant has no clue why or what to do once it’s paid for. Then you can’t order the 6-inch sub of the day via the app. There’s no point in even using this thing so I guess I just shouldn’t. No one should.