Useless Upgrade 1/5
The new version doesn’t locate stores. My previous orders come up with a “store not found” message and the map search area finds no stores.
Use with caution! 1/5
By Bay area Freestyle
Ordered from this app twice and it sent my order to other locations. When I tried to call the stores to cancel they didn't answer or got a fax line.
Type of bread 4/5
I would like the option in menu where I could change the type of bread
Not recommended 1/5
Horrible app I'm try to sing in and when I put my phone number said is incorrect ask me for correct number Don't let me create account
Is why I give only one star
Missing functionality 3/5
The app is very useful but the whole favorites functionality is woefully inadequate. Nearly impossible to figure out without asking. No way to edit or manage favorites. Only can store a favorite is from the order success screen, which for any app is not a screen people look at. Frustrating.
CARD ONLY!!! 2/5
The app only allows your payment to be through card, and does not have a pay at store option, such as Dominos.
Great app and easy to use
2019 and still no Apple Wallet support 1/5
Subway still doesn’t support gift cards to load into Apple Wallet.
It’s 2019. Sigh...
DOUBLE CHARGED 1/5
Ordered a sub with Paypal as payment method after getting a $6 off coupon. My paypal was charged twice, the second time being for the full price without coupon. Subway had no record of a second order, and Paypal closed my dispute. Scammed.
HORRIBLE!! DONT USE! 1/5
Used this app to get to the subway and have the workers “lose my order” they lost a 4 sandwich order 2 minutes after they finished it?!?! Then had to watch them make 10 sandwiches in front of me until everyone way out of the shop and then they made my sandwiches, took over a hour I will never use this again
Doesn’t work 1/5
This app doesn’t work anymore. Everytime I go to place an order an error message pops up and I’m unable to do anything.
This is great! 5/5
This is awesome! My food will be ready before I arrive, and I don’t even see an extra charge for this. Fantastic!
Pretty easy 4/5
By mama g of 3
App is pretty easy to use. Sometimes I’m not sure how to change something on the sub I’m ordering but eventually I got it. The chip choices aren’t as much as the variety there is in the store, so that’s a little discouraging. Also, I can’t put an item on only half of a sub. Otherwise it’s nice to have.
Dope sandwiches 5/5
By el markangelo
Usually good 1/5
When a racist cuts ahead of you, and they aren’t Indian owned beware. Loves Subway can s*ck it!
Latest version 1/5
The app fails to find any Subway locations. Interact with the map, there are none. Use current location, none. Put in a zip code, none. It’s 11:15 local time. It can’t be that none are open.
New App! 1/5
By Folsom Prison
New app is worthless. Nothing on the screen.
Ripped me off! 1/5
By Covert operator
Placed an order using this app, it took my money from my subway card balance and didn’t send the order! I want my $39.27 back!
I’m usually too lazy to go to subway and take my order, but instead I can just order and go pick my food up!
Bummed out! Finally took some of MY time to search, load and input my personal information, several times to no positive outcome! I keep getting the red lettering asking me to call. I’m NOT going to call anyone just to use an app! Shame on these app developers for not making this a good experience.
I eat subway several times a week, no B. S. Hopefully after some time goes by, I’ll try your app again and be pleased. I believe the email triggered the red response.
C Ferrell 5/5
By C Ferrell
Visually appealing and easy to use!!
Always ready when I get there!
Horrible app 4/5
By Good app. Need more
I’d like to see options to pay thru app or in restaurants
It’s Great! 5/5
I’m 13 years old and writing a review lol right? i use this app for school! actually just ordered a sandwich!!
Mobile ordering is a breeze 4/5
I placed an order using the app recently and I have to say that it worked very well and was pretty easy to figure out. At pickup my sandwich was ready at the correct time and the order was 100% correct so it obviously feeds into their store point of sale properly. Only misfires were that the app does not accept Apple Pay as a Payment method even though the stores do and there is a Notes section in the order where i asked for the foot long to be halved and wrapped individually and they did not. This is likely a store issues but perhaps the point of sale doesn’t indicate when there is a note on the order.
Love the customization 4/5
Only complaint I have is it doesn’t let you quickly change the store.
Easy to order but a few changes 4/5
When I create the sandwich and add it to the bag, the “add something else” button is hiding at the bottom of the drop down menu on the side. It should be plain as day in the checkout bag area. Rather than only asking if I want to duplicate the previously created sub, you should have the button right there to “add something else”. Also, when creating the sub, and on the “sauces” screen, you should add buttons to indicate whether I want that particular sauce on the side. Oil and vinegar make the sub taste great but also quickly turn the bread mushy. I’d rather have the option to add that on by myself once I start eating it.
By Teylar Tot
This APP is great and easy to use!
What happened? 3/5
I used to love this app when it allowed me to make all my choices, bread type, dressings, ingredients, etc. This time it did not do that. I chose a veggie delight, it told me what it was going to put on it, and that was the end. I got no choices. What happened to the nice app you had before?
Difficult to understand how to add multiple sandwiches 3/5
It’s too easy to accidentally submit the order before it’s done.
Love to order my food, then just walk in and pick it up! No waiting to order, no wait to pay. Love. It.
Easy, no wait in the store. Love it!
Can’t start order 1/5
By Matt Harnett
I picked a store. I hit the start order button and get an error every time no matter what store.
Update is no good 1/5
By crinkled crow
I used this app all the time. I haven’t been able to use it since new update.
No default to store pay options 4/5
Would have given it a 5 but it automatically defaults to PayPal or your debit card for payment. I pay with cash in store but if I forget to change this every time I use the app it defaults back to PayPal and when I scan my card it pays through PayPal. Need the pay in store default option.
Works pretty well 4/5
Sometimes on updates you need to log out and then completely log back in. Works well once you figure that out. I wish they would update the app last, I don't really see changes from version to version. App is good, less updates please as it's annoy to update so much
Is there an option for just a “heated” sandwich??
Doesn’t even work 1/5
By Josh degree
I’ve had this app for a few years now and it used to work great and i used it all the time. Not anymore, it’s absolutely horrible and doesn’t work at all. You get an error every time you go into the app (if it doesn’t crash) and you can’t even use it without error messages popping up. Absolutely horrible
Decant Food Ordering App 4/5
Subway has done a decent job in building their app, it’s easy to customize your sandwiches, it works well with the rewards program. I like that you’re able to use PayPal as a payment method so you don’t have to save a credit card with them. Things I would like to see them add is the ability to pay with Apple Pay, and allow the app to stay signed into a person‘s account if they choose.
An idea for the app would be for them to add a popular in your area section to show what sandwiches are trending by others in the area.
It is sad when I’m constantly buying subway sandwiches and I bring and swap my card but no reward get on the card. When you do get a dollar or two and purchase online the reward doesn’t subtract from total price.
I couldn’t figure out how to change what kind of bread I wanted
App is lacking 1/5
I down loaded the app and the first time I tried to use it it failed. Then I got it to load and went to order a Veggie Delight and it wasn’t on the menu. I deleted the app.
Good except 2 things 2/5
By Kacey Dawson
Today I click on deals and a turkey sandwich badge/icon appears and it leads or lands on a blank non functioning page with the heading Fresh Pick or something, so I ordered my sandwich through the ‘primary’ funnel as opposed through the ‘deal’ funnel.
Also, today’s sandwich of the day is a turkey sub and I can’t tell if I am receiving the discounted price in the app. Perhaps I am but I’d prefer if it was pretty obvious with usual pricing and today’s pricing.
Easy and precise customization, clear calorie information.
Great app, works well, but still room for improvement 4/5
By Ethan Owens
Subway needs to add an option to pay at store under ‘payment’ section instead of mandatory payment via card.
New app 4/5
App works well, it is a little slow, but I think once my usual orders are in there it will be much faster and easier to reorder.
By #2 is awesome
No place to add soup
By AR Sanders
I love everything about the app except you can’t customize to make your sandwich a wrap....I love the wraps but want to customize mine and there is only one wrap option on the app
Great Improvements 5/5
Love the app. It’s probably just me but after adding a sandwich to the cart it’s not seamless to add another if ordering more than one sandwich. Other than that everything else is great!
Make it easy! 5/5
By Cycus revoluta
Like the fact I can preorder and pickup! They usually get it right (only when out of stuff).