Awesome you got a pay from your iPhone! 5/5
By Jesse's comment
App never works 1/5
Very few stations around PIttsburgh take it and when I can find one the app often crashes or won’t launch. Or, in spite of the station advertising that it takes it, it still won’t work. Great idea. Bad execution.
Variety of settings.. 5/5
By Alpha Victory 1
Variety of settings to fit my needs. Easy receipts right on the app, with no need to bother with pumps that are out of paper, or lines inside the station to get your receipt. Pull up to the pump, use face recognition (which I could if not on my motorcycle with a helmet and eye protection) or a 4 digit passcode you make up, enter the pump number, fill up and go. Just don’t forget to replace your fuel cap and close the fuel filler door on your vehicle. You’re all set. Love it, especially when on my bike, since my phone is generally easily accessible without getting off of the bike.
Nice feature is you can use your phone 5/5
Easy to use,
Love this app
Much improved 5/5
Easy to use. I have several similar apps like Speedpass+, BPme, and Shells but this one is one of the easiest ones to use. My inly wish is Sunoco had a better rewards program where you collect points on fill ups and get discounts on future fill ups like Exxon, Shell, and BP have.
Doesn’t work with Safeway rewards program 3/5
By No menus
Only works with some random grocery stores that are not in my area.
By Redsox rule 2004 champs
Line it very much, but still encountering stations not equipped fir the app.
Price of Gas.... 1/5
By Mike Deeee
I only have my Sunoco Card on the app, yet when I use the app to fuel up it insists on charging me the higher Credit Card Price!! I have to cancel the transaction and use the Sunoco Card.
I’ve written them TWO times about this problem and they haven’t even had the courtesy to reply.
Don’t use this app unless you want to pay a higher price for gas.
Looks great 4/5
I haven’t tried to use it yet, but it seems like it will be awesome! The only thing that could make this app even better is adding the gas prices to the gas station list.
Greatest app I have 5/5
By Bill Bain
Been scammed twice with the swipers at the pump. This is so cool. Pay at pump, click pump number, use my credit card at the pump turns on and I fill er up.
Has never worked 1/5
Every time I’ve tried to use the app to pay at a station I get error that there is a problem with the payment system.
Be careful 5/5
We were using this for the first time and we were at the #1 Pump. We removed the nozzle then started the App I Looked down at my phone and it said #2 Pump is ready! So we had to move car around to the other Pump. Key to remember is to not remove the nozzle until it tells you to.
SUNOCO app rip off 1/5
By JJ from NJ
I used the SUNOCO app and the SUNOCO credit card and I payed at the pump with the SUNOCO app and I was charged the higher credit card price instead of the lower cash price. I called the SUNOCO customer service and they said it is working ok.
But if i use my SUNOCO credit card I automatically get the 5 cent cash price discount.
What’s up with the SUNOCO App ?
I would strongly suggest DO NOT USE THE SUNOCO APP !!!!!!
Doesn’t work well if you have more than one phone 1/5
I have two phone numbers one for personal use and one for work. I registered the app with my work phone but use it on both. Today I go to use the app to pay at the pump and I can’t because it randomly wants me to verify my phone number via sms code to my other device which I don’t always carry on me. So, I couldn’t use a secure method to pay for my fuel. What a let down.
App doesn’t show prices per gallon at each station 1/5
Please take a page from Speedway’s book. I think it would be better if you guys include all prices per gallon at all stations, so we don’t have to waste time going to each one to see the prices.
By Juror 13
Was not able to add my Sunoco Credit Card.
SUNOCO APP 1/5
HORRIBLE!!! Do not bother!!! I entered all information and double checked that it was correct. A message appeared stating “Something went wrong!” I had the Option of calling a number provided. I did and the representative said that my Credit Card was invalid (No it is not. It is good through 8/2020!) She said that she would have to talk with someone about it. After Holding, another representative asked for my Social Security Number. Foolishly, I gave it to her and she put me on Hold. Finally another representative answered and said that I needed to call another department and he provided the number. I called that number and after to speaking to two more representatives, I was told by the last one that I they were Exxon/Mobil, NOT Sunoco!!!! Huh???? This whole attempt wasted 30 minutes of my time and so I Deleted this STUPID App.
I would have liked to leave NEGATIVE 5 Stars!!!
By joe l rodriguez
User friendly aewdkne app
App doesn’t work 1/5
Every Time I try using the app at the local station, it says the pump is busy try another pump. After several tries it locks out your card. I’ve talked with the card services and the account is fine and they have to unlock it. Way too much trouble.
The App is worth downloading 1/5
By The NYC Medic
Numerous calls to customer service that you don’t get the discount price for fuel. In fact they charge you the highest prices possible as if your using a credit card and not the Sunoco card.
First the said try a different gas station which I did, in-fact I tried a different state same thing.
I use my card at the pump and it works fine.
I must be the App because the Exxon Mobile app use the same bank as Sunoco credit card and it works fine.
Location services 3/5
The application while at the pump it brings up a pop up screen that says enable location services and my location is already on.
Poor App!! 1/5
By Big Dog Pops
I was happy to see an app I can use that allows me not to have to pull out my credit card. So I installed it and used it one time and it was great. But then it stopped working. I was told my credit card wasn’t accepted. I submitted comments through the app twice, but got no response. I tried the app a 2nd time with a different pump and got the same result. I even tried it with the Apple Pay (I know works) option with the same results.
Please provide a fix update to the app or let me know what I need to do to fix it!!
No Sunoco Corporate Card Option 2/5
By Pair a Dice
Would have liked to use the app since my card’s info has been stolen several times at the pump but the app doesn’t work with the app. Hope the feature will be added in the future.
By Bob Nickell
Every time I try to use the app, it says I'm too far from the station even though I'm right at the pump. I tried deleting and reinstalling the app. Now, it won't let me add my Sunoco card.
Useless for family 1/5
My wife, daughter and I were sharing account. One day went to fill up but I was SOL because my daughter had also filled up that day and apparently you can only buy gas once every 24 hours. We use Exxon Mobile app now.
Complete Incompetence 1/5
By Charles & Co
After over two months of begging for help from Sunoco’s poor excuse for Customer Service... I have given up on ever getting my Sunoco Credit Card to successfully load into the app. I have found a competitor in my neighborhood with more gas stations, all equipped with app compatible pumps, and an app that actually works. After a 25 year plus relationship w Sunoco, I’ve decided its time to move on. Three parties, Sunoco, Citibank and Stupido... and no one can figure out how to make this work. Lord have Mercy.
Decent App 3/5
I like the app but it would be nice to see a list of the prices of gas and diesel.
CSR has no knowledge of App!! 1/5
Seriously?! I don’t understand how you can develop an app but have yet to inform the very people to assist us about this app. I’ve been transferred around 10 times with several different people who claim to get me to the right person but none really knows about this app!!! They keep telling me I need online assistance....NO my problem isn’t with my online account-it’s specifically with the APP! I cannot reset my username or password and this frustrates me to no end! What is the point of having a mobile application and you cannot use it the way it was designed?!?!
Won’t Accept Debit Card 3/5
Would be a very useful app, but, I can’t add a payment method 🤷🏻♂️
Can’t use gift card on app 1/5
Try using the app to pay for some stuff and it doesn’t work loss 25 bucks
Pretty good app 3/5
Not sure why I have to sign in with my password every time I open the app even though I say remember me every time. Otherwise it works great
Will not update ANY credit card on app 1/5
This is terrible. I had no problems using app with android. Switched to iOS and app will NOT work. Contacted Sunoco and was told they have nothing to do with the app. My card is valid and has no issues. Why offer an app that is inoperable? This is my second complaint and have called Sunoco five times. ZERO stars
Can’t submit my credit info 1/5
By not into this ap
I’m trying to set this up, but it keep referring me to call customer service??
This card, from previous reviews, is not worth it especially if I do not get the .05 off per gallon now.
While I had no trouble using the app (it was actually very simple and responsive), I did not receive the usual 5 cents off per gallon that I get when I use my Sunoco rewards credit card. Instead, I was charged the credit price, which is 10 cents more than the cash price.
I don't know if it's supposed to work that way (is it the cost of convenience?) or should I be getting the discounted price since I used my Sunoco card? It ended up costing me 15 cents MORE per gallon than if I had manually swiped my car at the pump.
If that's how it works, I certainly won't be using the app anymore.
Not working after resetting my password 2/5
I just reset the password for the account and now everytime i open the app it takes me to the credit card expiration date page and nothing happens there after i put the expiration date...
It doesnt let me click anywhere....
What a junk app ....
It did not work at all for first 4 months after i installed the app ....and now this thing ...
Poor App 1/5
I was excited to download this app only to be quickly disappointed. Tried several times to enter card number error kept appearing finally I gave up. Do not waste your time getting this app it is garbage.
Been using the app for a while and it continues to disappoint me. First it was letting me pay at the pump now nothing sick ☹️☹️
Waste of time 1/5
Waste of time
Awesome For Uber Drivers 5/5
I drive for Uber and this app makes it really fast and easy to get gas. I also really like that I can get my receipts in the app (or have them emailed to me) so I can track my fuel spend for the year. It’s also really nice to NOT have to swipe my credit card at a bunch of random gas stations or worry about my card being flagged/deactivated for using it too much at gas stores. It's cool that I can also see what sales the locations are offering so I can save on a quick drink or snack!
Convenient & Safe! 5/5
I love being able to use this app to fuel instead of swiping my card with so much fraud these days! Fast, easy and fun way to get gas!
Love using the pay at pump feature it’s super convenient and easy to use! Highly recommend this app to everyone who’s looking for more convenience and speed.
Nice and easy 5/5
When I’m driving for work or talking a trip I use this thing. Works great. I don’t have to get out of my car to fuel up, and I know where the good deals are. My boss gives me Sunoco gift cards whenever we’ve had a couple weeks of long trips to say thanks and I use them in here to pay for gas and snacks... definitely convenient
Can’t not use my corporate card with the app
Super easy & convenient! 5/5
Love how easy it is to pay with the app! No digging around in my wallet for a credit card plus I don’t have to enter a bunch of information at the pump. Thanks Sunoco!
Very frustrating sign up process 1/5
By Stefan VT
The registration process repeatedly failed. I deleted the app.
Does not accept mobile pay everywhere. 1/5
Okay, first time I want to switch to Sunoco. Signup with this app and add my credit card.
Went to my Sunoco station near by (32609).
At the Pump I open the app. and it’s said “Sorry mobile pay is not available at this location.
Okay no problem, I’ll pay inside then. Go inside, the caissier said “Sorry we don’t use this”.
Okay, Thank you. Go back to Shell, where I normally use.
Remove credit card and delete Sunoco app.
Gift card 3/5
Please find a why costumers can apply Sunoco Gift card to the app. Thank You
Big disappointment 1/5
Although I followed Sunoco’s advice (after leaving reviews), app still fails to scan rewards card # and won’t recognize manually entering the number so, although I was willing to change my review, app still gets a one star.
I tried to add my AdvantEdge rewards card to my profile using app camera and manually entering card numbers. Both give a error message, “invalid”. Had hoped to contact app developer to assist but get another error message, can’t find server. Apparently Sunoco would prefer a one star rather then offer a fix. I had hoped to use the app but if I still have to carry a rewards card then what’s the point? No support and inability to add a rewards card. Read reviews and you will see others have had the same issues with the rewards card so there is a pattern.