Still no answer on how to get my .25 cents off gas 2/5
Not working 1/5
Am I the only one but the app isn’t even letting me fill fuel , after I put in my passcode it doesn’t load up or anything.
Never works 1/5
By Bob Nickell
This app seldom works. It just sits there and spins. Then, I get an error message.
Sunoco review 5/5
LOVE IT !!!!!
Most features don’t actually work 5/5
Constantly says “turn on location services “when the location services is already on.(as indicated by the arrow next to the charging percentage on my phone)
Cannot view receipts ( always says you have no recent purchases when I have had several within the past week)
No fuel discount.
Aside from that it’s perfect. Yet another app to delete!
Very accessible 5/5
Sunoco payments 4/5
Need a way to pay account from app
Not too happy 1/5
Went to use and it lost all my credit card info. Since I didn’t have the Sunoco card with me could utilize it. Should had made sure the app was working properly otherwise would have gone to a different gas station
Very frustrated 1/5
By Bville Commenter
App is easy to set up but will not accept Sunoco credit card. Referred to customer service. After 30 minutes was told couldn’t help me. Gave me another# to call. Well, they couldn’t help either. Said they would call me back. Still waiting. Looks like I will be deleting the app.
I have issues with logging in. Zero response from customer service 1/5
By Being honost
Might be a good app but if there is no customer service that will force me to uninstall this app.
App not working as needed 2/5
By Flash 115
Sorry but I’ve had nothing but problems with this app..
App doesn't work 1/5
Hasn't worked since I downloaded it. It says my device isn't secure the closes. Or it just asks for my phone number. App doesn't work.
Pay at pump doesn’t work 1/5
I’ve tried a few times now, and the app will never pay at the pump. The whole point was so I could use Apple Pay at the pump.
Password! Really? 2/5
At the pump and my app wants a password. Bad timing, couldn’t remember the password so had to go and get my credit card 🤨. I haven’t had this problem before getting gas, why did it want it today? I have not had an OS update.
Card missing 1/5
Every time app updates it erases my card so I get to station and card is not attached so I can’t use app
Won’t install 1/5
Got to the point where it asks me to enter verify code. Entered it and hit continue but nothing happens
Awesome you got a pay from your iPhone! 5/5
By Jesse's comment
App never works 1/5
Very few stations around PIttsburgh take it and when I can find one the app often crashes or won’t launch. Or, in spite of the station advertising that it takes it, it still won’t work. Great idea. Bad execution.
Variety of settings.. 5/5
By Alpha Victory 1
Variety of settings to fit my needs. Easy receipts right on the app, with no need to bother with pumps that are out of paper, or lines inside the station to get your receipt. Pull up to the pump, use face recognition (which I could if not on my motorcycle with a helmet and eye protection) or a 4 digit passcode you make up, enter the pump number, fill up and go. Just don’t forget to replace your fuel cap and close the fuel filler door on your vehicle. You’re all set. Love it, especially when on my bike, since my phone is generally easily accessible without getting off of the bike.
Nice feature is you can use your phone 5/5
Easy to use,
Love this app
Much improved 5/5
Easy to use. I have several similar apps like Speedpass+, BPme, and Shells but this one is one of the easiest ones to use. My inly wish is Sunoco had a better rewards program where you collect points on fill ups and get discounts on future fill ups like Exxon, Shell, and BP have.
Doesn’t work with Safeway rewards program 3/5
By No menus
Only works with some random grocery stores that are not in my area.
By Redsox rule 2004 champs
Line it very much, but still encountering stations not equipped fir the app.
Price of Gas.... 1/5
By Mike Deeee
I only have my Sunoco Card on the app, yet when I use the app to fuel up it insists on charging me the higher Credit Card Price!! I have to cancel the transaction and use the Sunoco Card.
I’ve written them TWO times about this problem and they haven’t even had the courtesy to reply.
Don’t use this app unless you want to pay a higher price for gas.
Looks great 4/5
I haven’t tried to use it yet, but it seems like it will be awesome! The only thing that could make this app even better is adding the gas prices to the gas station list.
Greatest app I have 5/5
By Bill Bain
Been scammed twice with the swipers at the pump. This is so cool. Pay at pump, click pump number, use my credit card at the pump turns on and I fill er up.
Has never worked 1/5
Every time I’ve tried to use the app to pay at a station I get error that there is a problem with the payment system.
Be careful 5/5
We were using this for the first time and we were at the #1 Pump. We removed the nozzle then started the App I Looked down at my phone and it said #2 Pump is ready! So we had to move car around to the other Pump. Key to remember is to not remove the nozzle until it tells you to.
SUNOCO app rip off 1/5
By JJ from NJ
I used the SUNOCO app and the SUNOCO credit card and I payed at the pump with the SUNOCO app and I was charged the higher credit card price instead of the lower cash price. I called the SUNOCO customer service and they said it is working ok.
But if i use my SUNOCO credit card I automatically get the 5 cent cash price discount.
What’s up with the SUNOCO App ?
I would strongly suggest DO NOT USE THE SUNOCO APP !!!!!!
Doesn’t work well if you have more than one phone 1/5
I have two phone numbers one for personal use and one for work. I registered the app with my work phone but use it on both. Today I go to use the app to pay at the pump and I can’t because it randomly wants me to verify my phone number via sms code to my other device which I don’t always carry on me. So, I couldn’t use a secure method to pay for my fuel. What a let down.
App doesn’t show prices per gallon at each station 1/5
Please take a page from Speedway’s book. I think it would be better if you guys include all prices per gallon at all stations, so we don’t have to waste time going to each one to see the prices.
By Juror 13
Was not able to add my Sunoco Credit Card.
SUNOCO APP 1/5
HORRIBLE!!! Do not bother!!! I entered all information and double checked that it was correct. A message appeared stating “Something went wrong!” I had the Option of calling a number provided. I did and the representative said that my Credit Card was invalid (No it is not. It is good through 8/2020!) She said that she would have to talk with someone about it. After Holding, another representative asked for my Social Security Number. Foolishly, I gave it to her and she put me on Hold. Finally another representative answered and said that I needed to call another department and he provided the number. I called that number and after to speaking to two more representatives, I was told by the last one that I they were Exxon/Mobil, NOT Sunoco!!!! Huh???? This whole attempt wasted 30 minutes of my time and so I Deleted this STUPID App.
I would have liked to leave NEGATIVE 5 Stars!!!
By joe l rodriguez
User friendly aewdkne app
App doesn’t work 4/5
Every Time I try using the app at the local station, it says the pump is busy try another pump. After several tries it locks out your card. I’ve talked with the card services and the account is fine and they have to unlock it. Way too much trouble.
The App is worth downloading 1/5
By The NYC Medic
Numerous calls to customer service that you don’t get the discount price for fuel. In fact they charge you the highest prices possible as if your using a credit card and not the Sunoco card.
First the said try a different gas station which I did, in-fact I tried a different state same thing.
I use my card at the pump and it works fine.
I must be the App because the Exxon Mobile app use the same bank as Sunoco credit card and it works fine.
Location services 3/5
The application while at the pump it brings up a pop up screen that says enable location services and my location is already on.
Poor App!! 1/5
By Big Dog Pops
I was happy to see an app I can use that allows me not to have to pull out my credit card. So I installed it and used it one time and it was great. But then it stopped working. I was told my credit card wasn’t accepted. I submitted comments through the app twice, but got no response. I tried the app a 2nd time with a different pump and got the same result. I even tried it with the Apple Pay (I know works) option with the same results.
Please provide a fix update to the app or let me know what I need to do to fix it!!
No Sunoco Corporate Card Option 2/5
By Pair a Dice
Would have liked to use the app since my card’s info has been stolen several times at the pump but the app doesn’t work with the app. Hope the feature will be added in the future.
Useless for family 1/5
My wife, daughter and I were sharing account. One day went to fill up but I was SOL because my daughter had also filled up that day and apparently you can only buy gas once every 24 hours. We use Exxon Mobile app now.
Complete Incompetence 1/5
By Charles & Co
After over two months of begging for help from Sunoco’s poor excuse for Customer Service... I have given up on ever getting my Sunoco Credit Card to successfully load into the app. I have found a competitor in my neighborhood with more gas stations, all equipped with app compatible pumps, and an app that actually works. After a 25 year plus relationship w Sunoco, I’ve decided its time to move on. Three parties, Sunoco, Citibank and Stupido... and no one can figure out how to make this work. Lord have Mercy.
Decent App 3/5
I like the app but it would be nice to see a list of the prices of gas and diesel.
CSR has no knowledge of App!! 1/5
Seriously?! I don’t understand how you can develop an app but have yet to inform the very people to assist us about this app. I’ve been transferred around 10 times with several different people who claim to get me to the right person but none really knows about this app!!! They keep telling me I need online assistance....NO my problem isn’t with my online account-it’s specifically with the APP! I cannot reset my username or password and this frustrates me to no end! What is the point of having a mobile application and you cannot use it the way it was designed?!?!
Won’t Accept Debit Card 3/5
Would be a very useful app, but, I can’t add a payment method 🤷🏻♂️
Can’t use gift card on app 1/5
Try using the app to pay for some stuff and it doesn’t work loss 25 bucks
Pretty good app 3/5
Not sure why I have to sign in with my password every time I open the app even though I say remember me every time. Otherwise it works great
Will not update ANY credit card on app 1/5
This is terrible. I had no problems using app with android. Switched to iOS and app will NOT work. Contacted Sunoco and was told they have nothing to do with the app. My card is valid and has no issues. Why offer an app that is inoperable? This is my second complaint and have called Sunoco five times. ZERO stars
Can’t submit my credit info 1/5
By not into this ap
I’m trying to set this up, but it keep referring me to call customer service??
This card, from previous reviews, is not worth it especially if I do not get the .05 off per gallon now.