By Poor parking spots
You should be able to park them out of the way of walk way and not in certain places we had to walk 20 min to our reservations cuz the scooters weren’t able to park anywhere near our restaurant and ended up loosing our dinner reservations
Bonus wallet cash 5/5
Does the wallet filled with bonus money of 20 dollars after one ride that only used few bucks can I use the other remaining bonus money??
Way way over priced, $7 for a ride up the street and back 1/5
Most Ridiculous Scooter Ride I have ever had 1/5
Absolutely awful. It decides where it’s “no scooter zones are” multiple times. Almost got me hit by a freaking car. I want my money back and I’m probably never using this trash again unless I do get it back.
Day pass is not a day pass 1/5
By Robel Aredo
15 min max per ride 😕
Mrs Yulianna 1/5
Horrible! The parking zones are far and small! Deleting it
I want my money back 5/5
Scooter randomly died on Main Street. Nearly got an accident
Very expensive 1/5
$17 got me to 5 miles?
In the future, I will not use this transportation again. The ride should have cost me less than $10.
there should be a no charge for being stopped on the road, and only should be charged when moving.
If i could rate a 0 star i would, reason for this 0 star was because i was charged 44min when i wasn’t even riding i had ended my ride and was charged 44min ride instead of my 8min ride i really took
$20 HOLD !! 😮💨 Still love the scooters but SERIOUSLY 1/5
By Caution I’m Chocolate♥️
The scooters are very nice and fast but there used to be a $.25 cent hold now it’s $20 that is a huge adjustment. Then to not even warn us before we pay is ridiculous!!! What’s even more ridiculous is to have to wait 5-10 days for a refund!
Bad service 1/5
So slow 1/5
Took my first ride in an effort to save time… cost $10 and in the end I went slightly faster than walking speed. Why SO slow?! Should’ve taken an Uber, last time using this service.
Doesn’t work 1/5
By Lukey boots
Probably the worst app I have ever used. Please use any other possible scooter if you can.
Scooters need to be faster, had a blast!
Turn up the heat on this bad boy it isn’t fast enough
Too many notifications you can’t opt out of 1/5
I want to like this app. I live in Seattle and use these scooters all the time. However I HATE using this one and actively avoid interacting with it because it’s incredibly unstable, has an unreliable GPS, will kick you out and start you over, and takes forever to unlock. However, by FAR my biggest complaint is that the app constantly notifies you of “deals” and marketing garbage and there is no way to turn them off in the app. I have considered totally deleting this app because it won’t leave me alone.
By Java Dev
Would have been nice to disable the promotional notifications. Until then, I'll keep it uninstalled until I use it again
I couldn’t park in the area I needed. No parking zone was everywhere and I supposed to drive back to be able to leave the scooter.Will never again use this scooter
No ride/park zones 1/5
This scooter has dumb no ride zones when no other scooter does. Had to contact support to end my ride and walk home. Would not recommend
Bloody expensive 2/5
$15 for 2miles, yikes!
No discount 2/5
By L3g1t her0
App claim you get 50% off your first ride. False.
Scooter didn’t work properly kept stopping
Very slow everyone was passing me up and calling me names
No issues 5/5
By d as
I could have taken Uber it would have been cheaper
Operational from 10 am to 10 pm?? 1/5
If this is going to be an ongoing thing from here on out, I’d like to be refunded the remaining balance in my Superpedestrian account and I’ll part ways with the app forever. This is a major inconvenience.
No parking zones 1/5
You can’t stop your ride anywhere so you’re stuck scooting around like a real butt.
To expensive 1/5
That was totally rip off
Scooter Scam 1/5
By Tony Deew
My scooter stopped working and I couldn’t Finnish my ride because I wasn’t in a designated parking area and it continued charging my card. Then they had the nerve to tell me they wanted me to walk the scooter to a designated spot
Got me there on time.
Lime scooter is way better 1/5
By Don't hate cuz u ain't
This was way to expensive, and having to ride slow the first ride is inconvenient. Just took this because no lime scooters. Ive been riding motorcycles, scooters, e scooters, e bikes and more, did not need the inconvenience of a slow expensive ride to work.
By tom d63628
Worst transport app I have ever used
App Now Working Properly 2/5
By IAM ART LLC
The app is completely unresponsive today
When the internet isn’t working in the parking area you can’t end your ride and can’t move to get better service because you’re not in the area so it keeps charging you.
Spammy notifications 1/5
Multiple marketing notifications every day. Seems important to have notifications on while using a scooter but not any other time. They bother me like the scam calls I get everyday.
Got on a scooter and the scooter was broken only could ride it for a little bit and the front wheel jolted forward and threw me off and messed me all up
Misleading cost 1/5
At first it might seam cheap but with all the fees and difficulties after ending the ride it cost as much as a bird or lime. They keep the clock going for every little thing just to charge you more.
Horrible money sucker 1/5
I put $25 into the app, rode a scooter once, and then suddenly the following week all of them disappeared from the city I live in. I sent them a message asking for a refund and they simply said that they are no longer operating in that area. What a joke.
Nice and more 5/5
The scooters with a seat are the best
I was so excited to ride a scooter since the bus takes long and as a high school student who has work after school it saves time and is way faster to get to my destination.
I purchased the scooter and it charges me $15 and I was ok, continued with the process of purchasing and getting the scooter. I payed and all and was ready to hop on the scooter when I noticed that it didn’t want to work, and so I canceled my ride wasn’t charged anything other than the $15 but I’m angry at the fact that I got charged $15 for the use of the scooter in which I was not able to use. I want my money back.
Price is OUTRAGEOUS
DO NOT USE THIS SCOOTER 1/5
I’ve used many different scooters & Link is by far the most dangerous & sketchy one by far. The throttle got stuck frequently so the scooter would speed up without me even touching it. Every bump on the road feels like scooter is going to topple over. This is a poorly made scooter that was only released after the big craze to try and cash in on the trend. Please use Lime or Uber.
First ride 5/5
By lord vmware
Of many to come
So slow don’t bother rather walk 1/5
Incredibly slow scooter, would be faster to walk
I can’t get in contact with customer service
Ride fare 1/5
I took the scooter 3 Ike’s and it costs 15 bucks…. Never again!
Fun but Expensive 2/5
Fun ride but beware costs a fortune for a couple of blocks!
Stop with the push alerts! 1/5
It’s an app for scooter rentals, zero reason to send out push alerts 24/7. Deleting because of the excessive spam
Incessant spam 1/5
Superpedestrian abuses push notifications to run advertisements. They spam you practically every day!