Reliable Rides 5/5
We have taken Super Shuttle for years now in Phoenix and they are always reliable, friendly, clean and on time.
Excellent Experience 5/5
This App is easy to use and has some nice features.
Great app 5/5
Make booking so much easier
Supper Shuttle 1/5
By unhappy SS cutomer
Disappointed in use of app. They claim no booking fee if you use app, yet when I made payment with cc a $2 booking fee was applied.
I called, and agent said would talk to supervisor and put me on hold. After 40 minutes on hold I hung up. Poor customer service
Great service 5/5
Love the service! Quick pick ups
App is not easy 2/5
Trying to change location of pick up point proved impossible. You do not offer any type of phone help. I had to cancel my request. Fix your app please.
Enjoying SuperShuttle 5/5
Super Shuttle has be consistently a great way to get you to & from the airport. Excellent drivers getting you to your flight on time. Happy to have this service available.
New to NYC! 5/5
By Mom's Acct-DON'T TOUCH!
Rene was such a nice man and shared some sight seeing spots as we drove by them. Very happy to have him drive me.
Easy as 123… 5/5
By Krazy Qban
Just used your app for the first time and I thought it was very simple and easy to use. Hoping all reservations and pick ups go smoothly.
Good Ride 4/5
The pickup was on time and the rest of the ride was also very good.
Easy to use 5/5
I have used this app a few times and have been very happy. It is very user-friendly.
The app is great and convenient. A must have.
Jenice Clark 5/5
By Jenice Clark
Excellent app. 5/5
Efficient way to book a trip.
So easy to use 5/5
Very comprehensive web site and very clear too.
Super experience 5/5
By tx waft
Easy to use
Kept me updated while waiting for driver
Will use again
Super Shuttle 5/5
Super shuttle is so well organized and convenient. They pick you up in a timely fashion; the drivers have always been nice and do a great job driving in crazy traffic. The price is very reasonable also.
Simple and useful 5/5
The app does just exactly what I need it to do, including showing me where the driver is, en route to me. I like it!
Excellent so far in the rain. Very pleasant young man.
About your App.... 1/5
By Lake Geneva lady
I noticed that the “tip” was included in the price, but when got the bill, found out that the driver didn’t get this! This bothers me...just who is this tip for?
Love this Reliable service! 5/5
Will always use Super Shuttle for our transportation to and from the airport. Why hassle with figuring when to leave, fighting traffic, what about flight delays. Their service takes care of ALL of this for you. We have NEVER had a bad experience. Whether traveling during the day or coming in on the ‘red-eye’ flights, our rides to and from the NW valley to Phoenix are relaxing and fun with the shuttle service! The phone notifications and check-in are great and easy to use.
Ride to sac 5/5
By k sikva
Thomas was an excellent driver, pick up time was perfect , he was enjoyable to talk with and he avoided
An accident that may have just happened on hw 5. Great eyesight and judgement . He will make a great dad- welcome Hank!!
Professional customer service 5/5
Drivers are professional compared to competitors.
Easy to use. 4/5
Quick and painless
Truly Super Shuttle 5/5
It was our first time to book after our arrival at IAH using the app and it was painless! The app was so easy to use and our ride was there as promised. They have real time communication through text & updates are so accurate. The driver was very professional & courteous, the shuttle was clean and smells great, and we are home safely. Will definitely use them more often!!
Great job 5/5
Quick. Efficient. Courteous. Reliable.
Super shuttle 5/5
By B Nelson Mandela
The app is very easy and straight forward to use. I was able to book a shuttle the day before leaving to the airport. It’s great having the piece of mind knowing you’re guaranteed to be picked up on time
Great service. 5/5
Fast, efficient and user-friendly.
Commendation for Ruby 5/5
By Jim SM
She is an excellent employee. Very patient, professional and most of all easy to talk to. I wish you have more Rubys in your company. Jim Mendoza
Easy to use 4/5
Wish there were more options to include details such as children passengers and had more later pick up options as it overestimates the amount of time needed to get to an airport before a flight but otherwise good and easy to use.
I would consider using it again if this trip goes smoothly.
Easy to use 5/5
Easy to use
Nice job 5/5
Fast and easy.
Quick, easy, and best value! 5/5
By Lucky 5 flyer
Best way to describe the Super Shuttle App
Makes it easy 5/5
Great to see Supershuttle evolving and keeping up with tech...
Great service 5/5
On my recent trip home to Ohio, I used Super Shuttle for my trip from St. Augustine, Florida to the Jacksonville airport. My driver was friendly and professional and made my trip to the airport enjoyable!! In heavy rush hour traffic he knew a route to avoid a long back up and I arrived at the airport in plenty of time to make my flight!! I will definitely use Super Shuttle again in the future and when in the Jacksonville area will request Carrie Solomon again as my driver!
Excellent service 5/5
I arrived at the airport in New Orleans and immediately received a call from your driver instructing me where to meet her and what I should do. I met her with no problem and she helped me with my luggage and helped me to get into the shuttle. She was very informative and very kind. I highly recommend this shuttle service.
It’s great to manage your bookings and see where your ride exactly is directly from the app!
Airport shuttle service 5/5
By Travel time!
Great service to use to and from the Phoenix Sky Harbor Airport. Drivers are VERY courteous and ON TIME! Makes your trip much easier! Thank you!
This app is excellent 5/5
By Cams aree
I LOVE this app . It’s easy to use and helps take a lot of the hassle out of travel ! My favorite part is how you see on the map where your shuttle is . So you can do the few last minute things you need to do when leaving and not have to stand at the window and watch for it.
Recently returning from a warm local I had no coat on a cold evening - I was able to wait inside the airport until
The car approached saving me a bout of pneumonia ! ❤️
Mobile app 5/5
Mobile app very user friendly, easy to navigate and savings make it even better.
Portland OT 5/5
By Portland OT
On time and arrived at LAX with time for breakfast before my flight
Ride from airport 5/5
Clear communication, quick pick, personable and friendly driver! :)
Bad route caused delay. 1/5
Thought it was good but the whole logistical part of the app and route totally screwed us. We hoped we could use asan alternative to Uber Lyft when there rates skyrocket but it turned out to be double the time. The estimated arrival was off by 30 min
Stops "on the way" is highly relative 1/5
Needed a shuttle from DAC to IAD and booked super shuttle. The other passenger added an hour to my trip because according to Super Shuttle his stop was "on the way." There are plenty of ride share apps with better service.
Excellent functionality 5/5
This worked great!!
App Need to be Improved 3/5
I was easy enough to order and the pick up from home to airport was done smoothly but the issue start when you pre order the airport to home ride. After I finally found the area to get the ride the ride from airport to home was relatively fast.
Cons: (1) the app did not have any place to indicate that the passenger had arrived or where to go to get the shuttle (2) when you call the 1800 number you really do not need to get survey question after survey questions to get to a operator to ask about where to get your ride.
Solid simple app! 5/5
Solid simple app!
Great Service, comfortable ride 5/5
As always, a really great experience
Dependable, always 5/5
Been using this service for years and they are always courteous, helpful and on time. The price is fair as well. Love the frequent communication.