Super easy 5/5
By Uncle Buck79
Very easy app to book. Not sure if i didn’t see it or maybe it needs to be added, if you want to add a pickup point for a non-stop private van. Other than that, great app!
Very excellent 5/5
By cornball 70
My first experience was awesome! The driver was very courteous and polite! I will definitely use again!
Well designed 5/5
Very well designed app and easy to use
Super Shuttle app 4/5
My first time using the app!
Was quicker than on line!
Always use SuperShuttle while in Baltimore- 5 trips, no problems
Quick and easy 5/5
By satisfied in Sacramento
We found the app quick and easy to use.
San Diego Airport June 2019 5/5
Very easy to schedule a ride.
Dallas trip 1/5
My super shuttle never arrived for our 6:00 a.m. pick up to go to the Dallas Love Field airport. I was told early in my trip planning to reserve a ride with Super Shuttle instead of depending on the unreliability of Uber availability. This was far from truth. A group at our hotel also booked with this company. They received a call that same morning that their shuttle had a breakdown and they would NOT be getting their scheduled ride. Thus they grabbed an Uber in 3 minutes. I had a separate reservation and I did not get the same courtesy call. I assumed we were ok for our reservation since it was a separate reservation and I did not get a call. After 30 minutes of waiting and pacing, I called and spoke to a very rude dispatcher. He could not find my reservation details and told me he had no other available drivers. He was rude to me and gave no explanation of what the problem was and why I didn’t receive notice. No apology either just rude remarks! I had several emails reminding me of my upcoming reservation throughout my trip so there was NO mistake on my end. Very frustrating, especially when you are the only adult responsible for transporting students safely on a school trip . One positive is that this problem saved me money. The price difference was huge ... super shuttle was 50 dollars , Uber ride 14 . I initially chose to spend more for the reliability factor but it definitely was a mistake. Never again!
It's a Go! 5/5
Great app and service
International Pickup 5/5
Driver was excellent. Very professional.
Best Shuttle service 5/5
I’ve utilized Super Shuttle several times. The drivers are kind and helpful with my luggage. They will visit with you if you want and quiet when you need them to be. They conduct themselves in a professional manner, are courteous, and always on time or even early. Very satisfied customer here.
SuperShuttle Tampa 5/5
Great app to book a shuttle. Driver picked me up quickly and got to my hotel in a reasonable time. Price for a round trip was good.
Great service. 5/5
By Cat Mom.
I used Super Shuttle for the first time on a trip to Phoenix. The app is user friendly and easy to make a reservation. The text messages let me know the name of my driver and the van number ahead of time. The driver was friendly. The van was clean and comfortable. I will use Super Shuttle again.
Works without a hitch. I love seeing a picture of my driver before
Great service, always available and reasonable cost. ❤️
Ease and value 4/5
We’ve used this shuttle numerous times. We’ve always had good service and very satisfied with it. Recommend to anyone who doesn’t want to leave their car at the airport for a week.
By Fred Shuherk
Very easy to use.
Very convenient 5/5
By I am still playing
My first experience with Super Shuttle, going from SanFrancisco airport to a downtown hotel. I loved the convenience of the app and pre booking. Excellent communication with us via text even though our flight was delayed. Very good service. Very short wait. Very pleased
Great service 5/5
Useful and super easy to use! My driver was really nice and had great customer service!
Worked like a charm! 5/5
I could see my driver approaching and was informed when he arrived. Easy to use email was sent with a link. I appreciated the great and timely service. And the cost was very reasonable.
Love SuperShuttle 5/5
First use 5/5
Easy to make reservation now hope pick up is this easy
Used a discount code for 10%off, fast and easy
Easy to use 5/5
Books a reservation quickly and with presentation of all pertinent options. Intuitive prompts. Super!
Made in Montana 5/5
By Made in Montana
Awesome! Never used a shuttle and was very pleased. Joseph was on time and very polite!
Excellent experience 5/5
This was my first time. Cheaper then Uber or Lyft. The app was so easy to use. I forgot to add my gate code, I used online support, which was great. I also loved that there was a phone number if needed to talk to someone live. Plus they have your airline information, so if your plane is delayed, you still have your ride at the new time. The biggest reason I used SuperShuttle was I felt safe using a company versus a random person (Uber/Lyft).
By jut gri
Not only was my car late but he was so beyond rude. I told the company when I booked it I had 15 bags and when he showed him he only fit like 9 and when I told him, he gave me attitude and slammed the car down and we have to put bags in the vehicle and it was so beyond uncomfortable for me and the kids. And he even charged us more to his mistake! It was unbelievable and the whole way to the airport cars honked at him to many times to count. He cut them off, braked hard, and almost hit a car. I would never book with them again and definitely not recommending it to anyone! SAFE YOUR MONEY and book somewhere else.
“Super” Super Shuttle! 5/5
Quick, efficient and not too expensive way to get to and from home and the airport. Booked a roundtrip ride and the driver was there on time at both pickup points. Easy to book and pay online. It was a great experience...no worrying if I was going to make it on time or pay parking for 2 weeks. Would definitely book Super Shuttle, again!
Easy to use anytime 5/5
It doesn’t matter if you book a ride well in advance of your trip, or if you land and need a ride. The app is easy to use and quickly gives you all the information you need to get from point A to point B. The sharing of the van number and the drivers picture ensures your ride is safe and secure. It’s always fun to track you van to and see the points of destination. Great app, great service!
Not enough flexibility on pickup time 1/5
I tried booking for the first time, but the app only offers 1 pickup time, and that does not get me to the airport soon enough. I’m traveling with family. I know there will be bathroom stops and baggage checks to deal with, and based on the only pickup time the app offered, I will barely get to the airport an hour ahead of time.
By GreenTec Pest Control
Dependable and accurate. Excellent app, excellent service.
By fighting til the end
Very easy. Thank you
By Airman AJ
User-friendly app. Simple to use for Super Shuttle service.
Book always 5/5
By 1932 delta
Every time I come to Las Vegas I always use this company I don’t know what I would do without them thank you nice people ....
Love this app 5/5
This app is so convenient
Super Easy!! 5/5
Love this app!
Good customer service!!!! 5/5
Driver was very nice and courteous!!!!
Thang D 4/5
By Thang D,CA-US
Web is good; however, should give us the option for desire time to pick up. Not being tight up with the flight departure, Since we got 2 groups total 6 people heading CDG Airport; but we go to different flights, one group of four to Athens the other of two to Barcelona. One at 7:35AM the other is 9:40 AM. What we want the pick up time is 5:00 AM; but the Super shuttle tightened us with 3:40-3:55 AM.
By travejing mom
I had a very pleasant trip to the airport. My driver arrived early but assured me that he wasn’t rushing me to leave. He was safe made sure my seat belt was on. He drove safely and we had an enjoyable conversation the entire trip!
Fantastic app! 5/5
This app does it all. Links on line reservations, updates ride, allows for on line check in as soon as i got off the plane. This app is very complete. I have used another shuttle app in Seattle and can compare and the super shuttle app is far superior. I have only positive things to say about this app and it lacks nothing I can think of. Great job!
The App’s ok, the service is garbage at JFK. 5/5
Was scheduled to be picked up at 10:04, the guy rolled in at around 10:41, then we waited another fifteen minutes for no one to show up.. there were six passengers in total. The route we took made no sense. It went all the way from the first stop at the north side of manhattan, to the south side for the second stop, then back to the upper west side where I needed to go.. could have dropped me off while we were at the north side...
Never again. I can get around wayyyyyy faster on mass transit
SuperShuttle Process 5/5
By Spiffy Dad
Clean and no hiccups. Using the App is the way to go. Watched out for me from the time I signed up and updated me as necessary.
Easy to book 5/5
By Six sigma1
App is very straight forward and easy to use.
The best way to come and go! 5/5
I have been taking SuperShuttle to and from airports since I was 17 years old, so it has been over 30 years. I traveled a lot because I was on active duty in the military. SuperShuttle has only gotten better and better over the years because of the ability to schedule online or through the app. It only takes a minute! And you can cancel even more easily, and almost up to the last minute. Where else can you schedule or cancel any sort of service so easily- and without penalty? Even when I fly to where I have family I use SuperShuttle because it saves my family the hassle of going to and from the airport. Does SuperShuttle sometimes take a long time to get me somewhere? Sure it does, because of traffic, but I would have had the same traffic to deal with in a personal vehicle. Much better to let the traffic professionals do the driving. It is the easiest part of any trip. Thanks SuperShuttle for your constantly great service.
Easy App to use 5/5
By C Boogie 🐩
The app is very user friendly. I was able to make my booking in less than 5 mins.
Easy to use 5/5
This app was easy to sign into and easy to use. I just wish they had rides in Hartford
PHX to Sun City 5/5
Arriving around 2:30 pm our driver relayed it was rush hour but he knew another way around the I-10 madness. We made it to Sun City with only a few traffic backups