Glitches all the time and charges your card but rejects the order 1/5
By Nermie Army
Glitches all the time and charges your card but rejects the order
Terrible customer support to
My troubles Specifically the one @ 67 Wall Street
Auto Quits 1/5
By Limz Li
The app flashes out and quits every time
App goes to checkout after one item 3/5
It used to have a “still hungry?” option.
To go 4/5
I wish I could request the salad be tossed with the dressing on to-go orders made in the app
By Jack of jacks
Wow, this is like 1997 bad. “Sign-in / register” button is apparently only sign-in.
Because it will not recognize the password I try to create.
...duh! It’s a new password for a new account!
Waste of time. Bad app. Great salads
Great app 5/5
So grateful for the dietary restrictions function
Pretty good app 4/5
Two quick suggestions. Allow to make orders several days in advance. I’d love to be able to order my entire weeks lunches on Sunday night, for example.
Also, I occasionally get to the checkout page and forget to press the final button. This has happened to me twice and makes me wonder if it’s a UI thing rather than a me thing, though it could be a me thing.
Makes eating salad so easy! 5/5
By Brooke McGowan
Not only is SG delicious, but the app makes it possible to order easily and not have to wait in line for 1/2 an hour. Yay!
Needs tossed salad option 1/5
Needs an option to request that the salad be tossed when you’re ordering from the app.
Love SG but app needs more flexibility 3/5
This place has the best salads. But the app limits the changes you can make to salads which is really frustrating. Nonetheless I love to eat here!
So Good 5/5
Sweet Greens seasonal corn Elote bowl is my new obsession. so good!
The app helps to skip the line—and there is always a lunchtime line, at least in NYC—plus you get rewards every so often which is nice. Thanks sweet green!
Fantastic salads and worth the price 5/5
Superbly chosen and fresh salad ingredients with wonderful dressings. Not to be missed!
Would be 5 Stars if 4/5
They should add the option to have the dressing mixed in. I’d be fine if it defaulted to on the side but the bowls are small and I always spill when mixing in the dressing. I’d personally rather have them mix it in when they make it. Other than that, the app is great
Fast.Efficient and taste good 5/5
By Paul from Boston 44
It is so easy to get my salad using Sweet Green App
Takes a few seconds and my salad is waiting when I arrive.Keep up the great work
Bowls don’t come mixed and packed too tight. No room to mix it leading to great mess 1/5
Bowls ordered online don’t come mixed, but rather come as a loose collection of ingredients. This is not ready to be consumed.
Great way to get a good salad while avoiding the lines
Welcome to the UWS Sweetgreen
Terrific salads, fresh ingredients, make you own option, lovely staff, online ordering.
An oasis in an otherwise gastronomic wasteland. What more could one want 😊
App works fine 4/5
But I wish it was easier to edit previous orders when reordering, and to jump back to menu to add more to bag. UX on changing and adding to orders is a bit counterintuitive.
Please enable tossed salads 1/5
Kills me to have to ask for a tossed salad every time I order a pick up order
Great but Limiting 4/5
Great app, great food, but it restricts your order options more than when ordering in person. That can be frustrating because it unnecessarily limits your options.
Good app but flaw in allowing customer prefs 2/5
By Joe the Volunteer
I want my salad to be tossed. Instead there is no such option and I have to either interrupt staff to get them to toss it or try to mix on the dressing myself which is messy and involves extra packaging. I would eat here much more frequently if this issue had been resolved by now. Leave the preference to the customer.
It works! 5/5
Great app. Great to be able to avoid the long lines here during peak hours too!!!
Good app but could be better! 4/5
By SG FAN2
It would be better if you could request them to premix salad and also if you could customize the amount of dressing on the salad.
Easy to use! 5/5
I love how convenient this app makes the process of ordering my lunch. Love it.
I submitted my order at 12:44 why did I have to select 1:15pm as a pick-me time if 1:00pm is available as a option?
Best Salad in the DMV 5/5
For the last 2-years my office have been ordering salads for lunch from Sweet Greens. The ordering online, scheduling the pick up time and having our food ready has been an amazing experience. I was never a salad person but this place has me hooked. I like it so much I have my friends and family hooked.
Please bring back the spicy quinoa we all love it!
Add Option for a Mixed Salad 4/5
Add the option to have your salad mixed
More options 3/5
By The best game el mejor juego
It would be great if you could have access to all the toppings you can actually find at the store. The app only shows the basics ones. And also for the base it should be able to let you pick more than two. At the store I can do it. It doesn’t matter if it’s extra.
Reorder option 4/5
By Voluptuous Virgo
Hope I’m not missing it, but I wish there was an option to reorder my food, but switch the location. It seems as though I can only reorder from the previous location. Other than that, I LOVE this app!
My favorite salad place by far in the area. Also is a plus it’s in the same building as my office.
Overall very good app. I do have problems adding or removing parts of salads, especially with a 2nd serving of dressing.
Nice reward app 5/5
Easy to use. Store favorites. Get rewards.
No toss option 4/5
By SG Reg
Needs option to toss
Used to be better... 4/5
Confusing to add extra items to cart. Also, nutritional information would be nice!
Love Me Some Sweetgreen!! 5/5
Sweetgreen is my go to when I have time to grab lunch. The app makes it easy to tailor & no waiting. Two thumbs up!!
Mix dressing plz 3/5
Should have option to mix dressing
Amazing App! 4/5
This is the easiest app to use. I just wish there was an option to request the salad to be mixed before packaged.
Hipster Salad 5/5
By Champagne Socialist
I jokingly refer to sweetgreens as “the hipster salad” place. But, the salads are AMAZING. The flavor combinations are wonderful and I always feel like I am eating well. Keep up the great work, more new salads please!
Always Amazing 5/5
I personally use my app to order salads and they’re always on time no matter how long the line is in the actual shop and I love the benefits system they got going! Always delicious, always fresh, and keeps me full for the whole day! Loooove sweetgreen especially thebone off N4 and Bedford, those guys kill it :) thank u ALWAYS!
Love it 5/5
Great food, great app
Ordering multiple custom or favorite salads isn’t easy, need to fix. Everything else is perfect. Love the customer loyalty.
Needs option to mix salad 3/5
Title says it all
Too many steps, and confusing ui 2/5
Look, the older versions were way better. Re-do your user flow for reordering, because you know that is your main use case, so that buttons are above fold, location is secondary and modify order is primary.
Too many steps to reorder means drop off, including meee
Best lunch in FIDI 5/5
I’m in FIDI Mon through Thursday and I order from here everyday. Salads are fresh, delicious and amazing! Love the convenience and efficiency also.
No mixing salad option 3/5
No mixing salad option like other apps
Great salad place! 5/5
I love their salads & the app makes ordering so convenient!
Location services need to be updated 2/5
By Ski Dad UWS
I liked the old version of the app. It seems there are multiple steps to needed to place an order. Most revolve around which location, directions to the location. It would be helpful if the app would recognize that I have ordered for the exact same app for the last two years .
UI needs a bit of work 2/5
The mobile app scrolls critical options off screen (custom tab and the submit button!) without any affordance showing there are more options!!
Also, I’ve saved favorites and am never able to use them to reorder...get an “unavailable due to system upgrade” message.
Seamless App with 1 Hiccup 4/5
The inability to add a different salad after adding a salad is a killer. Please add functionality to add different salads to a single order!!
Love the app! So user friendly and helps me skip the lines.