Log in 1/5
I can log in on my computer with no problem, then try the same log in on the app and it will not work. Makes paying off my credit card difficult!
There’s something very wrong 1/5
T.J.MAXX app and website have to be the most frustrating things to use. Their website doesn’t load, so I thought that the app would be better, but it’s as bad. Why have a website and app that doesn’t work?
Not working. 1/5
By B lee h
This app was always difficult to use with the bugs, but now nothing comes up to even browse. It’s just a white page whenever you click to shop.
Constantly Crashing 1/5
I love T.J. Maxx, but unfortunately this app freezes and crashes every time I use it! It is so frustrating when I’m a few pages deep in a shopping spree and have to start from the beginning. Please fix it!!
Terrible App 1/5
I downloaded this just to pay the tjx credit card, but it’s so difficult to use. It will net let me login even though I am entering the correct credentials. I can login just fine on a computer, but not on the app. Extremely frustrating
Worst app I’ve ever used 1/5
Like half the bottoms don’t even work haha how is this real
Unable to log in 1/5
I was unable to log in to the app with my correct information. I did not receive any emails after trying to reset my password. I downloaded the app so I could save my rewards in one place. Guess I’ll be using the website instead.
Terrible app 1/5
I have yet to sign into my account from the app. It doesn’t work and when I try to reset my password in an attempt to use it (last resort) it won’t send me a password reset email, even though I am certain the info I am submitting is correct and up to date. I give up...
Don’t download. 1/5
It freezes CONSTANTLY. I have to completely close out the app and then open it for it to work, but then I lose my spot. I wouldn’t recommend it. I’m just going to hit the store later, lol.
Bad app 1/5
This app is terrible. Wouldn’t allow me to even sign in. Said my password was wrong while I was logged in on my laptop with the same password. Canceling the app and the card. What is the point of a store app if I can’t even make payments? Waste of my time.
All the one stars mean you hire a new app developer 1/5
When you have an overwhelming number of single stars your customers want to use your app to give you their money but can’t because of your convoluted mess of a phone app. Perhaps you should pay attention. I like your stores and products but you really couldn’t make your credit card or this app worse. Rant over.
Login issues 1/5
This app is my least favorite. I always have a difficult time logging in. Then I request to change password, once changed and successful, it states that the password doesn’t match. I request to change it again then when I add the password I had originally tried to login in with it states that I can’t use a previous password😤.Most useless app ever!
Freezing and Crashing 1/5
I can’t tell you how many times I’ve abandoned my shopping cart due to this apps issues. I wish they’d fix it. It constantly freezes. It’s always a frustrating experience.
Rae Dunn 1/5
By Cayla is awesome
please limit 1 item per person so everyone can get something. They buy all of them and sell them for triple the amount . Not right !!! please help us. Stop people from doing this
This app is one of the worst. There are so many glitches.
Application fail 2/5
Every time I want to open the app can not do it, it’s coming back to the title and when I do, it doesn’t stay , I can not see my account
T.J.Maxx App its Garbage basura😡 1/5
By luisit M
Every time I try to signingDoesn’t take my ID or password
What is up with your technology? 1/5
First off I used to spend so much money with you. But the problems I have with you website CONSTANTLY freezing up on my iphone has now turned me away. I downloaded the app and not only did it freeze up, but when it finally did let me back in, it hadn’t saved my shopping bag. After twice saving items I was convinced I HAD to have, your poor technology made realize maybe I don’t need them so much after all...so I moved on to Amazon because I rarely have a problem with their app.
Outdated App 2/5
This app needs serious updating.. not only does it have glitching image viewing that does not allow you to zoom into photos, it also lacks a quickview option so you have to consistently go back and scroll the same page 20 times. Super annoying and disappointing to use
The worst app ever 1/5
By Marvel Rider
I hate this app.
TJMaxx App won’t work 2/5
Ever since using the TJ MAXX APP I began having trouble getting searches to load. It is frustrating and no doubt causing loss of sales.
The worst!!! 1/5
I’m not sure if it’s just me but neither the TJMaxx or Marshalls apps work on my iphone or ipad. They are utterly useless! The app will generally open ok and will (now) allow me to browse until I click on a item to view and then will crash. So I can’t make any purchases through the ios app though it continues working fine on my android devices.
Incredibly disappointed 1/5
The amount of issues with this app is ridiculous. I’ve never had an app with the amount of issues that this app has. Never saves anything to the cart so I lose everything I like and then cant find it again. Which is really disappointing when you’re Christmas shopping and find some really nice things for the family, wasted.
Does not work 1/5
Had to uninstall and reinstall to get in not convenient when your at the register.
So many issues 1/5
By in n out101
There needs to be a lot of modifications and re designing of this app. For years now there’s always an issue. The latest one which has brought me to writing this review is it’s simply not working and not letting me shop and search for items. I deleted and re downloaded. Waited over night. Nothing is working. These are simple fixes to just get an efficient app.
Crashes ALL the time! 1/5
This app is terrible literally crashes/stops working if you’re on it for more than 5 minutes and you have to close out the app and reopen and start all over. Very hard to shop when the app crashes. Just use the website.
Bad app and no knowledge customer service 1/5
I download this app to make life easier when shopping either at store or online. So I set up whatever I have to on this app. So this is the problem part, under pay with card, I link my tjx reward credit card. They asked me for security things as normal like other app does by sending the verification code through my phone. Somehow I changed my cell phone and the one on tjx reward card was my old cell. On system mentioned if I don’t see my phone, please call 1866 241 9151. So I called and explained what happened. First rep, I repeated four to five times what happened after he tried to do something and got back to me once he didn’t know how to solve the problem that I called the wrong number. So he gave me 1800 952 6163 in case I lost the communication but he would transfer me to another department. The second agent did the same. Finally she gave me another number to contact 1833 888 0776. But I have to call during the week. It seems they don’t do well on system set up or about the reps whom doesn’t know how to solve problem?! I don’t know. Honestly this kind of set up a new phone happened to me on other app but once I called customer service. They solved the problem professionally and never give frustration feeling toward customer. The worse of the worst experience using this app. I don’t recommend to use it at all.
Locks Up 1/5
This app locks up constantly! Stick with the Marshall’s app. Don’t know what they do differently there but it works. This one is terrible!
Its does not show rewards 1/5
I was wondering because on kept on buying on tj maxx but no rewards. It turned out you really have to gk to desktop site to see it, its not convenient and efficient. App are supposed to be handy this one is not.
It also does not show your entire activity
Be careful on paying bill as well
I paid an amount but still on process,So it still shows with your other final billing statement,that you may end up paying double.
Unlike to other cards that if my payment is on process it does not go with the other billings.
App glitches too much 1/5
This is just the worst shopping app. I can’t search by manufacturer, so I scroll and scroll until the app freezes and I just give up and I shop in other apps. In this time of COVID, when online shopping has been pushed to the forefront, we need apps that function well and make online shopping easier. Please make this app better!
Cannot activate account! 1/5
I have activated my account at least 20 times. 20 TIMES! And it’s still not activated according to the app. It also says my card is not linked when it is linked when I go to the website. This app is total trash and doesn’t work. Please fix all these bugs!
One of the worst apps 2/5
Doesn’t respond at all.
This app is awful. You can’t search for products youre looking for and you can’t even filter it down enough to narrow your search. Not to mention it’s very glitchy and hard to get it to tap on what you’re wanting. This app is pointless
Hard to click to next page 1/5
The pagination arrows where you can click from page to page are so annoying i sometimes have to click it 10 times to get it to work. It’s almost as if the click point is way too small and it’s hard to find the exact place where click the arrow loads the new page. PLEASE fix i use this app every day and it’s driving me nuts.
Also continuous circle trying to put products in my cart from “add to bag” on landing page. Have to go back to previous page the reload and it just loads the page blank.
Website & app are awful 1/5
The website & app are horrible. They’re slow and half the time the webpages don’t even load. I tried to checkout and the screen was loading for 20 minutes and it said page unresponsive. This is why I shop at Nordstrom rack instead
Worth it 3/5
By Curri 2
No useful app
Too many passwords 1/5
Please allow one sign in and password for the app and the card. Annoying to have so many sign ins to keep track of and half the time it rejects me and tells me it’s wrong when it’s not
Terrible app, don’t bother 1/5
TJmaxx is all about finding brand name clothing for cheap, but yet you can’t search for specific brand names. Also the app will crash on you repeatedly to the point I don’t even shop on it anymore because it’s a waste of time since it will crash. Very disappointed but at least you save money.
Not going to bother 1/5
I just downloaded this app and was about to create an account when I started reading all the terrible reviews. This sounds like such a hot mess I can’t even be bothered. Uninstalling.
Dumpster Fire 1/5
By this app is a dumpster fire
If this app was to represent a year it would be 2020. The app is buggy, lags, and borders on unusable. Don’t waste your time.
awful headache 1/5
the app is SLOW and when I search things it shows the exact opposite now I have a headache it shouldn’t be that hard to make a functioning app
No easy way to reset password 1/5
I’ve tried to reset my password but because I don’t have my old password, looks like I can’t reset it. Also there is no error validation for missing the old password.
I love TJ Maxx, but this really is one of the most poorly designed apps I’ve ever used.
I’d buy 5x as much and as often if the app worked 50% of the time 1/5
Previous and Next buttons don’t always work. Pages don’t load more than half of the time. Filters menu doesn’t respond half of the time. Etc. etc... the first app version was better, because it actually worked.
Good luck checking out 1/5
Probably spent hours trying different cards, typing in rewards coupons and removing them, only to find out that no matter what I cannot check out. The app goes to a blank page once I hit review order and checkout. Thought it might be b/c of the card or rewards, but nope. Not only did I waste time selecting items, and then even more time at futile check-out attempts, but the glitch has still not been fixed and the items I spent hours selecting are now sold out. Tried removing them from my cart, and even THAT has a glitch. Don’t waste your time. Beyond frustrating!
No brand search up. Useless. 😂 1/5
"Our brands can be a little shy" to direct people in stores to shop more and so brands can hide their shame on their worst sold products to 3rd party companies. Also, "free returns in stores"?? Really? That's just a regular return, no one is going to charge returning an item in person, what an awful manipulative tactic these fat cats got going on. This horrible app alone is leaving me a bad taste, I'll make sure to steer away with sales regardless of any ridiculous price or brand. S/o to Adidas for being pansies as well on your failed items. 🙊
Can’t Log In 1/5
Even though I can sign in through the browser, the app requires an email whereas my TJ Maxx Rewards login online is a username. Keeps giving me an error code and won’t let me sign in so I just deleted the app. Only tried it because I got an email from TJ Maxx saying this was an easy way to link and use rewards. Not so much...
Couldn’t log in 1/5
By Valorie B.
Downloaded the app to more easily redeem earned rewards in store, but could not even log into my account via the app even though I just did in the browser on my laptop. Keeps giving an error code and says password is incorrect and suggests I need to reset my password, even though it’s correct.
Awful App 1/5
This app has the potential to be great unfortunately it’s not. You can’t link your rewards certificates digitally to be able to view them. IT DOES NOT WORK!!! FIX IT!!! Not to mention you have to sign in the app because it kicks you out every time you use it.