T mobile 5/5
By Nunnie b
Muy bueno 5/5
So glad we switched 5/5
T mobile rocks much better than sprint
Are there any problems with the message team option on this app? Bc I can’t get it work? Can someone help me?
For showing love 5/5
T-Mobile is definitely showing love.
Fabulous tech support from Amanda in Chas 5/5
By Lucky Caller
My credit card on file for automatic payment of my monthly bill was stolen and I had to call to give T-Mobile a new card. The loveliest girl answered my call and swiftly took care of my problem and paid my bill with the new card. She also took time to explain the APP to me - which I had never understood. And when she discovered I’d been a loyal customer for 19 years, she offered me a free Tablet!! Today was my lucky day and it will be yours too if Amanda from Charleston answers your call.
Says app not ready 1/5
It would be great if I could manage my account directly from the app without needing to visit the website. But unfortunately the app is not ready yet and it asks you to visit the website and manage your account there.
Wont let me log out 2/5
Its still logged in on my old T-Mobile account and it wont let me log out, and every-time i try to it says something about calling customer service.
Taunton location 5/5
I was pleastqntly surprised at how well we were taking care of, Customer service was great from every staff member there
Something is wrong 1/5
if you accidentally forget your password, THERE IS NO GOING BACK! they won’t allow you to use a password you’ve already used. I forget my password a lot and after a while, thinking of a new one is more difficult than trying to remember the one i forgot. THERE IS NO HELP. I mean, COME ON! This is a phone bill! THERE IS NO HELP!
You can, however, social-engineer around it completely and render a password “useless”.
This security is hilariously inadequate.
My phone 5/5
Great company! 5/5
By Luc1d Dr34m5
My experience has been nothing shy of amazing, since my future wife and myself signed up.
By Got one hand in my pocket
Four stars because nothing on this beautiful planet can/is nor will ever be perfect.
app never works! 1/5
tmobile needs better app developer!
5 star cellular network company 5/5
My husband and I are extremely happy with T-mobile, their company, the phone selection and their customer service. We do have (on occasion) problems with loading the app to look at our bill, pay a bill, or make changes to our account from the app. However, no technology is perfect and I have been assured by customer service that they are updating the app to fix this. I recommend this company to anyone and everyone looking to pay a bill each month for cel phone service that is exactly the same unless you make changes to your account. We appreciate this tremendously, as this is exactly why we left our precious carrier (bills kept going up each month and could never get a straight answer as to why). Keep up the good work T-mobile. You’ve got a lifetime customer here!
Cannot access the application 1/5
It’s been over two months now that I’ve been using T mobile and I haven’t been able to access the app.
All it says is:
Something is wrong
We’re not ready.
Please look into this issue.
Waste of time 1/5
By Ice Trapezoid
Doesn’t work on my iPhone 6 at all.
None of the functions are available.
A waste of time downloading it.
Happy times 5/5
I’m excited and looking forward doing business with T-mobile.
Area service 3/5
We have very weak signal in our area elevator though we receive coverage from other companies it it also weak .
Anything on the horizon for increasing service strength?
App working horrible 1/5
By Ivan Melnik
The app does not working friendly. So much not working functions. I waited text massage fo restoration password four days nothing happened after I got massage that My serves suspended for two Lines. After 4 years of buying services. Now I have to pay $40 to be connected. Hey do you really think that bast way to keep clients. Bye bye.
Can not see Bill! 2/5
The app thinks my phone is one of my kids phones. It will not allow me access to billing. I have done everything I can think of including calling t-mobile for support. They can’t fix it.
I love t-mobile 5/5
One star is not enough. 1/5
Not compatible with all account types. And no fix is in sight, maybe they should rename it to Tmobile Elite.
Easy to use 5/5
By WALLIE'S iPhone
The T-Mobile app is easy to navigate. Looking for data usage is easy to locate and well explained
I Phone 5/5
By The Real Salesman
I’ve had T-Mobile for a couple of months now and I Love it! Plus this is my first iPhone and with the T-mobile service, it’s great!! I wouldn’t think about switching.
Outstanding Service! 5/5
By Love Pacific Ciry, OR
Brandon in Salem,OR was so helpful & very knowledgeable with our foreign travel scenario! Another reason to love TMobile!
Good app in the US doesn't work overseas 1/5
I travel to the US a lot but live overseas, as soon as I'm not in the US the app doesn't work at all. I log in then can't do or see anything...I need to go to the web and log on there to see my info.
I LOVE T Mobile!! 3/5
My bill is always the same every month. I never get any extra weird charges or fees. And the reps are very nice as well. I LOVE IT!🤗 Only downside is that my calls drop a lot. That can be very annoying sometimes.
Broken app 2/5
Every time I log in through the app to check my data or manage my subscription everything is blank. This app does not pull the actual data I am attempting to view. It only shows a blank page with a navigation at the bottom of the screen with un-clickable links. Why are they there if they can’t be used? Very frustrating. I’m giving two stars just because it did work in the past otherwise it would be 1
t-mobile is the best 5/5
Im very happy with my new t-mobile support service.t-mobile is the best company ever
Great Company for Phones, Great Company Service. 5/5
Good people that know a lot about phones
& help you to pick a phone that is good
For you to use and to have.
Best service available 5/5
After 10 years with Verizon, my wife and I switched our two lines to T-Mobile. We are happy with cell and customer services and highly recommend T-M to all who wish consistent billing and great text, talk & Customer services.
Love T Mobile! 5/5
We switched from Verizon to T Mobile about a year ago. Best thing I ever did! Service is better. Customer Service that cares! AND saves me money! If you’re thinking about it, switch now!!
great service 5/5
only had the plan for 2 days so far but had a few questions and ran in to a couple minor problems and the guys at the westminster store and customer service was perfect i am so glad i switched
When I open up the app, all I see are blank screens. Useless.
Consistently faces connectivity issues 2/5
Whenever im chatting with a rep and get onto another screen, the app constantly disconnects and takes a long time to display back the pings.
I’ve noticed this problem for years now on both Android and Apple version of the Application
Lo mejor 5/5
By Cabeto 16
Es un servicio excelente.
My T-Mobile app looks nothing like what’s posted above in the slides. I can’t check my balance, can’t pay my bill nor see an other feature. I’m extremely unhappy!
T-Mobile #1 5/5
Great phone service, very reliable!!!
Doesn’t work 1/5
I have had the app for almost a week and it still hasn’t set up my account.
A little more coverage 4/5
I just wish they can get a tower or something out in the Ocala national Forest area it would make T Mobile absolutely perfect
Good reception except in the country, in Virginia it was the worst 3/5
By you arr fullof it
Need reception in the country, I was the only one with T-Mobile an the only one without reception.
Today I just unsubscribe to T Mobile after using it for 2 and half years!! You know what you can’t even open the mobile application and even to pay the bill they put you in hold for 50 minutes!! even their website just keeps loading. I would sue them for all of my lost!!
Almost 5 stars 4/5
The only reason why I am giving it 4 stars is because the chat option to get in touch with a representative doesn’t work. It does not give the option to start a new convo. Please fix.
By p. vwj
I do however have to say that I love the fact that my phone still works out in the boonies! At time I notice that my service won’t work unless I’m connected to wi-if or if I completely shut down my phone and then restart it again. Switching from sprint PCs to t-mobile- idk why I didn’t do it sooner!!
Recommending to all 5/5
great service, convenient app.