Doesn’t work for some locations 1/5
We have had our Taco Bell in Rogersville, AL for almost 6 months and this app can not connect to the store.
This app is useless 1/5
I made an order and checked out using Apple Pay but the “submit” button was grayed out and I couldn’t click it. They charged me for an order that I didn’t complete or pick up. No email or confirmation was sent at all. Never using it again.
Credit card issues 3/5
By Deli's Delight
Everything went great until it was time to pay. It is very frustrating when it keeps saying there is a problem with the credit card and refuses it over and over
Great app but wished for curbside pickup. 3/5
Would given 5 stars if it had curbside option on pickups.
Best way to order! 5/5
I like that it gives them time to make the food with a rapid pickup for me.
Apps messes up 1/5
Order was wrong and app kept crashing when I ordered.
Apple Pay Checkout 1/5
I’m a first time user of the app. And when I go to check out with Apple Pay it charged my card and didn’t let me continue to submit my order until I registered & added a card to get charged a second time. Fix this error, for every new person that wants to use the app.
User fc 3/5
By Birds n pigs
Page is too long.
Also should not require cc’d number for this amount
Customizations are broken 2/5
Whenever I make a customization it saves. But when I check out the customizations have switched to something completely different. This makes it impossible to customize the food the way I need.
Had to reset my password twice. App closed when submitting order.
It’s crazy how they update this app every 3 days and it still doesn’t work.
Literally Unusable, App is Broken 1/5
Constant message pops up saying:
“Oops, this is embarrassing, something went wrong over here, try again later”
I’ve made an account, signed in, but nothing works. Devs made a change to something on the iPhone app that broke it.
Customer service section and refund module needed ASAP 1/5
By CHEERIOs- JC
In the process of contacting legal representation! I received the worst customer service and had to call the police. I have not received a phone call from Taco Bell. The app doesn’t allow refunds and the hassle to get money returned is ridiculous! I’m beyond disheartened!
T a c o B e l l
Would not recommend 1/5
These folks have done little to ale it convenient for people
Wish it had an option to add sauces like sour cream and their other creamy sauces apart from charging it per taco. Like how they have the hot sauces listed. Otherwise it’s a pretty easy to use app.
Cart Empty 1/5
After you add the food and go to check out, everything disappears. Over. And over.
App double charged me 1/5
Staff could care less
Constantly glitchy 2/5
After countless updates the app still manages to empty my cart at checkout, if I even make it that far.
Not enough stores 2/5
Too many stores don’t use app ordering
Wicked easy 5/5
By blahhhhhsks ryfsms
Love how easy it is to use the app
Empties the cart on its own 1/5
Idk why its so difficult to buy this garbage but here we are.
Price shows different 2/5
By 1 2 poop in my shoe
The price for the At Home Taco Bar on my iPhone shows as $25. At checkout it was $28.99 plus tax. In my iPad it shows as $28.99. Why the 16% difference? False advertising? Prices vary by location?
Mr Jeffrey 5/5
So far so good. It’s user friendly.
It says I have a man account. It won’t send the reset the password 1/5
So I’m going to McDonalds. If you can’t send password resets and you make me log in but I have to use this email and it still doesn’t work, then you don’t get my business. I only pay mobile and if your app won’t work for an app developer then who will it work for? McDonalds it is until your system can handle sending a password reset to a correct email. Your developers clearly learned everything they know on Udemy
Please add Sign In with Apple support 3/5
Please add sign in support. It would really improve the app for me.
Poor and not deaf friendly app and drive thru 1/5
Let me explain to you At rhinelander. My experience was horrible. I ordered on app and they yet still messed up with my foods. Secondly your app doesn’t have special notes included. And let them know that I’m deaf driver to come and pick it up. You haven’t improve the app!! You need to do that so I can tell them what kind of drink I want. To prevent the coronavirus communication! Fix it and I want my money back! You need to add push button for disability for them to know that I’m coming up!
Updates, at 1:44am you cancelled my food and return the money back without explanation. What’s real happening here? Is there a reason to improve it? Maybe your app would have been more feature to add on which I asked you last time and still updated the app. I know I did contacted Taco Bell about 3 months ago. I expected you to redesign the app. I’d love to see new one with what I’m asking for to avoid all the confusion.
Stupid process 1/5
This app takes your order and your payment so you get to the speaker to tell them to start making your food. I could have done that at the speaker. Deleting the app once I get to the speaker in about 20 minutes. And the app keeps crashing. Of course. The poor employees who have to deal with the customers!!!!
Pick up 3/5
My order wasn’t right
This is great. Really limits having to talk to the employees
The app is fine, local store isn’t 1/5
App is kind of pointless when you still order & wait
Connection issues 3/5
Had trouble connecting
I order it and pay for it ahead of time but not made until I arrive 2/5
I placed a large order with 30min a head of pick up time and paid for it after sending and I still have to wait 15mins in the parking lots for my order. It’s nice to edit it how I like, but I’m not gonna use it again for any time savings.
Tb app 1/5
I drive a truck, and all they have is drive thru open. So try to order on app so they can bring out to me. First thing app won’t go to menu, so had to order special then finish order with the only few items it shows in cart, then remove the special. Then I paid, and it only lets me pickup threw the drive thru. Very stressful and unfair to us that can’t fit in drive thru. Pure bull
Worthless Do not waste your time 1/5
App does nothing, totally worthless.
Taco Bell 1/5
I have been through Taco Bell drive-thru twice in the past few weeks and both times the order was made incorrectly. I am very dissatisfied and will not be ordering from the Vernon Taco Bell again.
Tired of getting sick from food I pay for. 1/5
My orders have not been right in months. No matter what I do. Taco Bell also places profit over user security, and safety by blocking vpn usage. Users are unable to make secure payments, or stay logged in while using a vpn. Getting sick from food I pay for is not something I can put up with anymore. Other restaurants can follow food orders so their patrons don’t get sick, going to give them my money from now on.
Things change 5/5
By Mizzez Hit
From suicidal door pick up to the coffee not having an ice option or drink technicality. Oh well, five stars because all the items are on the app and customize easy.
Why no points? 4/5
Ripped off 1/5
Everytime I try to order food, it tells me there’s an issue and can’t go through with the order but ALWAYS takes the money out of my account. I’ve wasted over $30 on food I never was able to get.
Continues to crash in the middle of orders.
Awesome app!!! 5/5
Makes it so easy to order ahead for Taco Bell!!!
Nacho Cheese Sauce 3/5
Need to add the ability to order extra cups of Nacho Cheese Sauce in the app
Got my online order in 10 minutes. They only do the Cinnabon’s before 11 a.m. now. Sad.
First time 3/5
Set a pickup time for 12:15 which was a very busy time in the drive-thru.
Still with a long wait in line I had to pull up and wait. Eventually I had to pull into a spot to get out of the regular drive thru customers behind me.
I’ll try this once more, otherwise it’s a waste of my time.
Maybe a designated parking spot would make more sense
Great but... 4/5
...it crashes a lot and loses my username and password.
App crashes 1/5
By REIGN iN SLAYER
App continually crashes on iPhone 11 Pro Max IOS 13.4.1 every time upon opening. Uninstalled/reinstalled. Same generic “oops” message with the taco comic falling over. No chalupa for me.