app keeps crashing 1/5
app keeps crashing when starting app
App is pointless 1/5
It defeats the purpose of ordering through the app for quicker service if there is a long line at the drive through. I went in to try to pick up my mobile app order inside the lobby and it was 9:55 pm and the cashiers said the lobby was already closed. It closes at 10 pm. The lady even pulled my online order up on system and said I have to get it through the drive through. This was at Palisades location in Birmingham, Alabama. Won’t be going there again.
Payment Charged but Order not Submitted 2/5
The last two times I've attempted to place an order with your app using Apple Pay, my card is charged, but the order never goes through. To be fair, the charge does fall of after a couple of days, but it's still a headache. App also crashes when trying to move backwards from the customize selection page if nothing is changed.
App is frustrating and freezes up. We could have went to the store, ordered came home and eaten in the time it took us to order on the app. Lesson learned.
Taco Bell 5/5
By Moon Struck
Delicious food for great price
New update 2/5
Not happy with the new update. Prior to the update I could order from the app for pick up at my local store and now when I try it says no pick up times available. So what’s the point in the app if you can’t even order??
I love Taco Bell... but hate their app :( 1/5
This app is always slow, doesn’t allow me to log in half the time (and never with Facebook), and crashes. This doesn’t change with any update and the website is the same too. It’s frustrating because I prefer ordering through the app and being able to use the offers but it hardly works for me to do so. Can we get an update that ACTUALLY fixes these issues?
Like the app but has $$$ problems 3/5
Love using the app to get my order fast.
I submit the order a block from the store and when I walk in it is usually ready.
But about half of the time it will short change the amount to be deducted from my card by 11 cents. So when I walk in the door the order is still on hold and I have to give the cashier 11 cents. Very strange and odd and makes me wonder what else about the app checkout could be wrong.
If not for that quirk it would get five stars
Pretty easy to do 5/5
Like the app / nice u get coupons too
LEAL AUTOMOTIVE SERVICES 5/5
By George Leal
Good service, fast pick up!!!
Like it!!! (Most of the time 😁) 5/5
By I gvip
Somewhat easy to navigate! But sometimes trying to use the app can be extremely frustrating when it won’t let you apply a discount but won’t tell you why not…
Failed it's Objective 1/5
If you download a fast food app, what do you expect to be able to do? Order online, see their menu, at the very least, find the nearest location. Last month, this app did all of that. Now, it struggles to display anything for me. If any developers are reading this, can you fix this issue please?
Mobile order. My office is 5 min away. Got txt notification order received BUT still had to wait over 10 min once got to store. NOT GOOD!!
Great idea 5/5
I love being able to walk in and get my food instead of waiting in line.
Good job on the idea and the app
Overall, this app does the trick. 3/5
But sometimes the app crashes and my phone gets really warm while the app is open.
Can’t Even Order 1/5
I choose my items and when I click on the cart I can’t even complete my order it just wipes my cart clear every single time, if 0 starts were a thing it’d be a no star review. Poor app
By TT Manda
The app kept glitching while I was trying to make my order and also when I was trying to pay
Terrible app when it comes to signing in 2/5
I only give it 2 stars instead of 1 because it’s a great app... IF you can sign in. I have several profiles because there is always an error when signing in. I just recently tried signing into one of my 3 emails. I clicked “forgot password” and typed in my email to get a new password. I just leaves me on a loading screen. I normally don’t leave reviews on apps. I can normally fix most things on my own, but this is the most frustrating app I’ve used in the past 6 years of having a smartphone.
Payment not working. 1/5
By Pink Reign
The app is great but suddenly I can’t complete payment. I put in a different credit card, I deleted the app but still not processing payment. Says something like oops something went wrong etc. I’m not sure if the last update broke the app or what....
Cart tab keeps erasing my order. I can’t even use this app. Wasted 15 minutes trying when I could have just driven there and waited.
I have had this app in the past and had no problems. I just downloaded it again to order before getting to the store and it will not pop up the customize it window and I’ve ordered my food twice now and it won’t allow me to check out. I can’t log in or create and account. I don’t see why they changed the app. Doesn’t work!
Store never received my order. 1/5
This app is trash. Order from the Taco Bell down the street from my house, app said the food would be ready in 5-8 minutes. Drove over there found parking walked in to pick up my food. There were a ton of grub hub and door dash drivers waiting for there orders. Waited patiently for about 35 minutes before asking about my order. They could not find the order, showed them the very vague confirmation text the app sends. Still couldn’t find the order, then asked to show me my bank receipt. Nope don’t want the food anymore. 22 bucks later and no food I can honestly say I’ve never been more annoyed purchasing through a food app before in my life. If I could give you guys 0 stars I would. PS if they mess up your order they there is zero customer service on the app to fix the issues.
This app is incredibly glitchy especially during check out. I first had issues attempting to create an account (unable to with Facebook), when I tried removing items it loaded for a bit before crashing and having to start over, then when checking out I couldn’t use Apple Pay (kept clicking it with no response) and now it won’t let me place my order. Please fix these issues soon because I need to get fat with Tbell 😭
Charges you but order doesn’t go through at the store 1/5
This app is awesome, when it works. I’m giving this 1 star because app has been glitching for two days straight. The app charged my card but didn’t go through to the store that I ordered at. Luckily the manager in the store that I ordered for still made my order for me despite the app not working properly. Others have experienced the same thing. Don’t even bother using this app because it’s not guaranteed to work every time.
Can’t even open the app without it crashing within 5 seconds.
App never works 1/5
This app is a piece of junk now. Does not let me login or even reset password. Uninstalled.
Not functioning 1/5
When I try to go to the cart to pay my order disappeared!
Takes a long time to load on iPhone X and is very buggy.
Not so good 2/5
By My own problem
Downloaded and tried the Taco Bell app for the first time today, although I do have lots of (great) experience with other fast food apps.
This app is terribly frustrating. A “coupon” I was offered never would apply to my order, but it did disappear as an option for a future order. The app kept saying it was “Applied” but it never did actually get applied.
I went ahead to check out hoping it would apply at that point. Instead, I got a warning that the coupon had not been applied; for the life of me, could not find a way to actually make it apply.
I was charged the non-coupon price, so I clicked the “cancel order” button. I got a message that the order could not be cancelled. Then within minutes, I received a subsequent message that said the order had been cancelled. I used Apple Pay; We’ll see if the charges are applied to the credit card more effectively than the coupon. I’m guessing they will.
You can never go wrong when ordering from Taco Bell. The best for fast food tacos ever.
Took away promo during Apple Pay 2/5
T-Mobile taco promo was removed when I Apple Pay’d so I cancelled the order and went somewhere else.
No pintos and cheese... 1/5
Only black beans available in the app :-(...
Same issue as before. 1/5
By Kaka dada
App has bugs and more than 3 occasions keeps loading and loading. App doesn’t come on at all. I contacted app support and was told earlier they had a glitch. Few weeks later same exact thing when I went to order. No changes or update. Deleting this now. Can’t imagine this is run by Pepsi corporation largest beverage provider and so poorly managed & executed.
Terrible buggy app 1/5
The app stalls when starting up so you have to kill it and restart - about 50% of the time. Also Apple Pay fails - my card gets charged but the app doesn’t place the order and just says “your payment didn’t work”. It’s a total piece of garbage app - it’s double work dealing with the app and then giving up and going into the store to order
At least they're consistent 1/5
Checkout never works. Ever.
Worst app I’ve ever used 1/5
When it came out it was great, had an occasional issue with it changing the store halfway through the order but it was only an occasional hiccup. The app has since been updated at least a few times and seems to get worse every time. Now I can’t even log in and when I can get in it won’t allow me to order and bugs out. How can you break an app this bad? This is a major corporation with plenty of enough money to invest in a developer capable of making a working app. I don’t care how pretty it looks or what deals are offered if I can’t even login and order food. The local Taco Bell employees are so bad the only chance I have of getting a correct order is if I ordered it through the app but now it’s been roughly a year or so since I’ve been able to.
Prefect ordering app 5/5
I’m not a fan of fast food with the exception of Taco Bell. Their app makes ordering quick and easy especially on a busy day.
Only suggestion for the app is to provide the ability to order ‘secret menu items’, such as the chili cheese burrito!
Once a Great App - What Happened? 4/5
Edit: At the developer’s request, I uninstalled and reinstalled the app. I was able to get through an order and checkout without crashing. So, I’ll add a star to my review. Hopefully, it will continue to work this time.
Original Review: This used to be my favorite fast food app, but over the last few months it has degraded into a waste of time and phone space. On average, it will crash five times assembling my order. Then, forget trying to check out. It will crash every time.
Please fix this app Taco Bell!!
Works about 70% of the time 3/5
There recently has been an improvement in how often the app works. However, I still experience the app freezing, deleting all items in my cart, and the checkout process still occasionally doesn’t work (I’ve lost track of how many times I’ve had to enter my card info...again and again and again)
If you reset the app and retry once or twice, it tends to finally work. But it is still pretty frustrating and usually not worth the hassle if you’re only buying one or two items. I mainly use it when ordering for my family so I can get down what everyone wants.
Another issue is that items will appear that are not actually available at my store (and I’m not told until I’m being handed my food). They typically offer me something else in place. Not a huge deal, I just stick to the basics to avoid it. The employees always seem really confused as if I somehow created a new item myself, haha.
Often doesn't work 1/5
I use lots of apps, often I can't make this one work especially if it involves a special offer. I'm done trying.
The app works pretty well for the most part. I’m not sure if it’s just me, but there are so many times the app doesn’t want to load and it always logs me out. The Facebook login no longer works for me either. When I am able to login and order my food it keeps defaulting for me to pick it up inside. It’s annoying going through the drive through and they don’t know anything about mobile orders. It might just be me with my phone, but If it is the software, then I think they might need to get help from McDonald’s, because the app is fast and mostly consistent.
Doesn't retain login, often won't load 2/5
I find I have to log in again at almost every use of this app, forcing me to go looking for the password when I'm in a hurry. The most recent versions just won't load. I click "See Menu" and get an animated TB logo that never goes away. Every other fast food app works better than this one.
Better to order in line 1/5
App gets stuck quite often. Changes my pick up location mid order. When my order finally sent I get to the store to wait 10 min, told they are making it now. 10 min later I get a bag. I watched them serve 7 cars in drive thru that showed up as I pulled in parking lot initially. Love me some Taco Bell but the app is worthless.
Can’t apply coupon 1/5
Can’t apply offer
Less options 1/5
You used to be able to make a the meximelt by adding Pico and beef to cheesy roll up. You can’t on app
Great App 5/5
Super easy to register and order. Simple navigation.
Love it but... 4/5
sometimes it gets a little weird. Little glitches, slow to load, but it’s definitely convenient when it works!
Doesn’t let me checkout 1/5
Ever since the app updated, every time i click the cart to get ready to checkout- it removes every single item and makes me start over. Seems pretty useless since i can’t even use it anymore.
Crashes upon opening 1/5
Just updated, have been using a while never had any problems but now I just updated it and it won’t open. Just keeps crashing. Maybe wait for a new version before you download.