Not thrilled with the transcription capabilities 1/5
Very inaccurate. Not impressed. So many errors.
I used to have it
Now, it tries to charge me $20 for one year.
Want to rate higher but 3/5
By Caroline MB Paul
I love this app but invariably the sound gets all wobbly at some point. If thst gets fixed I’ll go up to a 5 star rating. It very much interferes w the interviews I do.
Subscription change 1/5
A year ago I paid a one time fee to own this app. Now they are asking me to pay for a yearly subscription? This is outrageous.
La mejor App 5/5
La mejor App para grabar, probé todas y no conseguía algo así de maravilloso . Estoy feliz y complacida, muchas gracias ‘ recomendado …very very good🤩
Subscription after paid one time fee 1/5
Stay Away from this App! 1/5
I purchased TapeACall Pro more than two years ago with a one-time cost. All of a sudden, they’re claiming that I need to renew my subscription in order to use the app, but I never had a subscription because I bought the app before they switched to a subscription-based model. In my exchanges with tech support, they refuse to restore the model I paid for, and are insisting that I need to pay to keep using it. I see other reviews with similar stories. Don’t buy this app!!! They don’t honor previous purchases and are trying to scam their customers!
Cancel my subscription 1/5
Please cancel my subscription. Can’t use in my country.
Slow and unresponsive support 1/5
Every time I try to get help from this company all they try to do is lead you in circles. When you click on the app support link on their page for their app it goes nowhere literally says link not found so customer support is lacking to say the least.
Unreliable! When you have full confidence a call is being recording it suddenly won’t be!!!! With no explanation. No back up. No support. Don’t even think about trusting the new automatic calling from the app directly. Much better to merge.
No activation code, no customer service 1/5
I just purchased and the six-digit activation code is not working. I am unable to even start this app. I would like a refund.
Can’t find how to cancel 1/5
I want to cancel my subscription to this stupid app that I do not use, but there is no visible way to do so. Subscribe at your own risk. It works a lot of time but not all of the time. It’s clumsy. And they apparently make their money by making it impossible to cancel. Tapping the support icon here in the App Store leads to a missing page (404 error). Their support is literally MIA.
Doesn’t work. 1/5
I followed the instructions. I called the recording started emerged in the other call talk for 10 minutes and nothing. Dead silence on the recording. Don’t waste your time on this app
Now Subscription based 1/5
By John P Pieczonka
Several years ago I paid for this app and it was a one time cost. Now-a-days they use a subscription based plan and is not restoring my paid version. When I try to go to app support it just leads me to a 404 Page Not Found error.
I can’t recommend this service to anyone.
App doesn’t work anymore 1/5
I have had this app for two years. It use to work great, now for the past 90 days, it doesn’t record.
I paid for full version. Please fix or refund my money.
Rip off I purchased this app Don’t buy 5/5
Years ago and now your trying to get me to restart over a pay another fee. It was a one time fee back then now your trying to bill me again! Don’t buy Don’t buy
Did NOT record. Big disappointment and waste of money
Lost the majority of my interview 1/5
By jonny auping
The app dropped their end of the call and only recorded 12 min of a 30 min interview. Nothing prompted this. I was simply talking in the phone and found out after the call. A nightmare scenario for a journalist
Can’t view time stamp and transcription on same screen 2/5
By Vebastian Settel
Pay for Pro plus to transcribe the call. Transcription is ok, when i talk to someone with same tone of voice, the transcription is often muddled and doesn’t show the correct speaker. Furthermore, the problem gets worse by the fact that you can’t fast forward, rewind or make any adjustments to the time stamp of the audio when you’re viewing the transcription. So I’m trying to dissect the recorded call to get exact quotes, but I have to flip back and forth from audio time table to the transcription. This use to be a feature and now it has been removed. What the heck? Will update review when this is fixed.
Where did the sound go? 1/5
Not sure what’s going on, sound needs to be restored after recording.
Calls understandable 2/5
After several clear recordings all additional calls are understandable and can’t record
Need Help 1/5
I just purchased the app, upon that it requested to enter my mobile number for SMS activation, however my country is not listed in the list !!
How can we fix this….??!!
Hands down best 5/5
This app is by far the best
I’ve used this app for numerous recordings and they are always right on time!! Best $11 I ever spent.
Beware: They will Double Charge You 1/5
This app is wonderful when it’s working as intended. I’ve been paying the subscription for years and the call recording is crisp and easy to use.
They have zero support for their billing and account management, though. In my case, the app said my subscription was expired when it had 8 months left on it. It locks you out of your recordings when it does so, so they made me pay to access my recordings.
Support will blame the App Store for the issue, when it’s clearly an account management issue. I would not trust this developer if they can’t accurately see when you’ve been double billed.
Best app 5/5
This app works great every time!
Terrible Customer Service & Transcribe Service not working. Super super buggy App. 3/5
simple to use.
1. Terrible customer service!!!! Make that NO Customer Service.
2. My new Upgrade to Transcription does not work and cannot get a Human to assist me. Can’t even figure out how to get a refund on the Transcription Service AND the App.
3. Deceptive billing at $10 yearly. Just tell me it is yearly!
No merge button 1/5
No merge button, why is there only the (646) number to call and not my contacts list. Why can I not record incoming calls.
Multiple steps to record 1 call. 1/5
You have to receive a phone call, go to Home Screen, tap app, open app, click a call button then merge the phone calls. Then it’s recording, so hopefully the other person doesn’t mind waiting 10-15 seconds every phone call
I tried it & it didn’t get well 3/5
By Solid Doer.
I really wanted to like it. I can’t remember what I paid but I wish I hadn’t.
•Sound quality was bad
•Connecting caller was easy
I did two iPhone interviews.
•I got one interview file without a problem
•The other was lost, file was corrupt. One hour interview lost forever.
Sorry that it is unreliable.
What a drag.
It’s saved me moneyyyyy !!!! 5/5
I have been using TapeACall pro for years! It’s great for going back to remember what was discussed on the phone. How many times have you called a tech for help with a phone,pad, computer? And then wish you could remember what or how you fixed your problem 6 months ago! I have made agreements over the phone for bill pays that the bill was changed after the call, but it didn’t matter because I had the conversation. They don’t believe it?That’s okay, email or send it to them in a message! This application has covered my back so many times there is no way I could tell you! GET IT!!! It’s worth anything!! Someday it will save you a lot of money!!!!
This app uses Facebook to track you. 1/5
Bummer. I used this app in the past and it worked perfectly, but now I see they let Facebook track you. Too bad. App deleted.
I purchased this app before there was a subscription service. As with any app, if it was purchased, I assumed I would have it available to me for the duration of my apple account. However, now that it is subscription-based, what steps would I need to take to get a refund for my initial purchase?
Does not support all countries! 1/5
Only after Purchasing this app I found out that it does not support my country and I am unable to activate it!!!
App steals data and listens in 1/5
Do not use this app. They are keeping the recordings and tracking you. This is not a recording app. It is an app that takes your call info and recording and stores it on their servers. They are able to access your calls
Near Perfect! 5/5
By Nu Somme du soleil
This is the best app available and everybody should have it to protect yourself from every idiot on the planet including talking to the police or doing business negotiations or troubleshooting anything. The only thing that could be better is if it would automatically record every conversation and only ask if I want to dismiss it at the end of the call but get the transcription as well
Keeps freezing 1/5
So far, I’ve never been able to use this app. At first I just couldn’t navigate it to work as it should. After latest update, I thought I’d try again. Now it freezes before I can do anything. Arrrrg. Using iPhone 12 Pro Max. All updates have been executed on both phone and app.
Works flawlessly so far 5/5
It’s very simple to use and has not failed me.
Although, I do wish that I could name the recordings. That would be a great help in organizing the files.
Lost recordings when phone number changed 2/5
By Brooklyn Nick 216
I’ve used this app for 2 years but recently my phone number changed and I was logged out of the app. The app only gives the option to log you in with a phone number and verification code. When I enter in the old number I can not log in as I can’t retrieve the verification code. This is very disappointing as when I log in with my new number that can receive the verification code, ALL of my recordings are gone. I’ve reached out to the help line and I really hope the developer can address this issue. I’m also concerned that whoever has my old number will be able to hear my private recordings which is scary.
Best App! 5/5
Worth its weight in gold. Easy to use.
Extremely Helpful App 5/5
I love this app and use it as often as I can. Being able to have a recording of my calls as I talk with potential freelance clients is priceless. That frees me up so I’m able to focus on my client rather than feverishly taking notes. It’s also a vivid reminder of the level of friendliness to professional that the client is comfortable with—especially if they book months ahead. It helps to have their voice fresh in my head.
The transcription feature is the icing on the cake.
10.99$ for download then attempts to make you pay for an additional monthly or yearly subscription.
Loved app but it won’t recognize subscription 4/5
I have used this app for years and it’s great. However, recently it acts as though I do not have an active subscription. When I try to restore it, it says there’s an error. I refuse to pay for the annual subscription and a monthly one.
Great app for recording calls 5/5
By Park S.
Apple should have this functionality built into iOS, but since they don’t, this app works great.
Best Call Record App 5/5
Best Call Record App
Using it for years for work and loving it. 5/5
This app makes me life better. For real. Being able to engage with clients and not ever have to worry about furiously scribbling notes while also trying to be present in a conversation makes for better collaboration.
Works great 5/5
By Hurka durka
Had bought the app way back, their customer service was excellent! When I got a new phone number, they helped me retrieve my account. I appreciate it greatly! Thank you guys!
Great App 5/5
By Don Keys 57
This is a very good app
Love this app! 5/5
I’ve used this for 7 or 8 years now, with zero issues! I’ve recommended it to dozens of people! One of the few apps I’ve ever bought, well worth the price.