Please fix the app. Do you care at all about your clients? 1/5
By Jim D 1
Do you care at all about your clients? Please fix this app. It’s got to be losing you business.
What happened? 1/5
This app used to work great on my iPad. Out of nowhere it just blew up and magnified. All I can see are the 3 letters in the word ADVISOR. Totally useless.
Worst ever written 1/5
This must be the worst site I have ever had the displeasure of using. Totally non-intuitive and extremely unreliable. To think any company would purchase this worthless app……would you feel comfortable having them handling your retirement????????
App doesn’t work on IOS 14.5 2/5
Since IOS 14.5 came out I cannot even get this app to open. When will this be fixed?
Update: The app now works on iOS 14.5. Updating my rating to a 2. Still not the best app but at least it is functional
Stopped opening 3/5
By ok ron 99
App working again after update over night 5/7. However agree with review about the revamping the app which happened a few months back. Hate the new app and how it looks and what info is available vs the previous version.
Utterly Useless 1/5
By Rocket with no fuel
The App would not open after 14.5.1 update. It’s been a week, the continuously crashes. Would not load. I would have give no star if that was an option.
Crashing constantly 1/5
Every time I open it, it crashes. Doesn't like the latest iOs.
Horrible app 1/5
By Sublime 47
As if the app wasn’t already terrible I guess they did us a favor so that now it won’t even load. I mean I can get to it online but wasn’t the app supposed to give you a convenient way to check your accounts? So much for that.Cmon Jethro’s, get in the 21st century
Don’t waste your time. This app no longer works 1/5
Since the 10.5 update it no longer opens. Surprised a company like TD Ameritrade has such a terrible app!! Hopefully now that they have been sold the new company will provide shareholders a better way to view their accounts.
Horrible App 1/5
This app has not worked since iOS 14.5 was released. Prior to that I had to constantly input my credentials to access. Based on the app performance and lack of an update cycle I do not recommend the app. Would rate app with zero stars.
No longer works 1/5
Since I updated to the latest iOS 14.x the app will not even start. Appears to crash on/before open. Please fix or remove app totally from App Store if is no longer going to work or be supported.
Old app was better and this crashes now with ios 14.5.1. 2/5
I get the opening screen for 1 second and then disapears.
Won’t open 1/5
App no longer even opens.
App is broken 1/5
I think your app is broken. I can’t get it to open since the apple update.
Crashes immediately 1/5
App won’t even start.
Broken App 1/5
No longer works on my iPhone 12. Splash screen appears, then disappears. Big disappointment.
It was a bad app to start. Now it doesn’t even open up.
App Crashing 1/5
First off this revamp of the app vs the previous version was a huge step backwards from a user and interface stand point. Now it won’t even open. It just crashes as soon as I try to open it. I’ve reinstalled it. Restarted my phone and done everything. What a total piece of junk app.
Fix the App $ 1/5
Terrible app from the start. Non stop crashes and now it won’t even load. Hopefully Scwabb will fix this.
TD Ameritrade allocates zero resources towards this app. So clients have a horrendous experience while the retail side app gets all the attention. Just look at the reviews and ratings for both. Same developer too. Complete trash. The app won't even open after the latest ios update even though developers have ample advanced time to review the update code to ensure that their software is compatible, safe, and running smoothly. Schwab can't take over soon enough.
A disaster 1/5
This is a clunky program to follow your funds snd stocks managed by an investment firm. It crashes and won’t load for the past 2 weeks. 45 minutes on hold to technical support and they basically said tough luck, will get to it some time soon. Take your money and time elsewhere.
Terrible app 1/5
By Go! Ucla bruin
Completely useless now. Crashes before loading up.
Stopped working with iOS 14.5 update 2/5
By Knight Diver7
Worked fine until iOS 14.5 update. Since then won’t login. As of 5/5/21 still no update. IOS 14.5 is about a week and a half old.
App won’t open on iPhone 11 2/5
By Jay Sonos
Please update the app so it opens on iPhone again. It stopped working a few days ago.
Please fix it.
App crashed after 14.5.1 update 1/5
By Ellle SW
App no longer works. Won’t even open.
App no longer works 1/5
Stopped working with the latest iOS upgrade. Deleting and reinstalling does not help.
App has been broke for couple of days now. No connection and nothing shows.
Epic Fail with iOS 14.5 1/5
When the app works it’s fine, but it won’t launch at all with iOS 14.5. Where is the developer??!!
Garbage app, doesn’t even open. Who is the developer??? They need to be fired
Stopped working 1/5
This app stopped working suddenly. Rebooted didn’t help. I wish someone could tell me how to fix it.
App doesn’t even start anymore 1/5
Anyone else seeing that it crashes immediately. I’ve removed and re-installed it, but the behavior remains the same.
App no longer works 1/5
The app quit launching entirely. I noticed this in mid April 2021. Deleted it then recently reinstalled it. Same story. Crashes every time on launch.
Doesn’t work at all 1/5
As of the latest iPhone iOS update your app no longer works at all.
App will not open with iOS 14.5 1/5
The app was already a terrible app after the redesign 6 months ago, but now it won’t open at all with iOS 14.5. Please fix the app!!!!!
Cannot deposit checks and crashes 1/5
My iPhone XR now will not load the app. It crashes immediately. I use my wife’s iPhone 8+ to run the app so I can deposit checks but the last 3 mo even that has failed and will not deposit the checks. I am waaayyy confused at how the app got released with so many problems. I actually would not complain and just log online except for the check depositing that can only be done through the app.
Doesn’t work anymore.
Won’t Launch 1/5
They must have abandoned this app. I downloaded it today but it won’t open.
Don’t work 1/5
App stoped working with 14.5 update, it’s not opening up. Hope Apple will fix it
The app not even opens. Clearly was not tested for the latest Apple update. Piece of trash. Billions of dollars involved and they do not manage to keep their app current.
Won’t launch with new iOS update 3/5
By Social Ulcer
Work great for quick check of retirement accounts. Liked it until iOS 14.5 and .1 update broke it. Will no longer launch. Would get another star if fixed ;-)
App stopped working 1/5
By Mark D Perry
5Ur app doesn’t work since iOS 14.5 upgrade last week. Are you aware of this? ETA to fix?
Broken in 14.5 2/5
Crashes on open with iOS 14.5
Crashed on 14.5 iPhone 12 when launching 1/5
App crashed 1/5
App will not open. Keeps crashing
Crashes on startup 1/5
Doesn’t work on iOS 14.5
App locks up 2/5
This app is questionable at best. At times doesn’t work and lack of version to keep with apple updates.
Doesn’t work after IOS 14.5 1/5
By Van Gogh's Other Ear
Upgraded to IOS 14.5 when it was released. The TD Ameritrade Advisor has worked since. It’s already been a few days.
It doesn't load 1/5
I tried to go to support instead of leaving a bad review! Nope, the support page is just a dead end. Ok, here you go.
The app doesn't even load anymore! I uninstalled it and reinstalled it. Nope still doesn't load.
Even before this happened, it was terrible.
Why is this so hard! Why don't they care?
They will as the youth get more prosperous; they won't put up with this.
App won’t open anymore 1/5