Awesome app 5/5
By Impulse buyer1
Great app. It allows coaches, players and parents to have a one stop shop all scheduling matters.
Not worth the money 1/5
I’ve come to the conclusion that TeamSnap is not tennis friendly and will not be renewing after this season.
1. I’m frustrated that I have to be constantly verifying that the team has received my communications. With no reply options, all communication has been outside of the app. That was the whole point of using the premium service, to eliminate the long email threads, and all the different ways of communication create confusion for the less tech savvy users.
2. The differences between the features of the app vs. website are too confusing to team members. While I recognize that most people want their phone to be the primary device for access, some team members have a preference for their computers. Make the features fluid regardless of which device they choose to use. (This a specific complaint regarding a feature. For $13.99 monthly and as the captain of a tennis team, I should have the ability to create lineups regardless of which device I’m working on. Team members should be able to view the lineup in any device.)
3. All communications sent by the captain should save automatically. I sent an alert yesterday through the app, received a response from one teammate, but there’s no history of the alert being sent in TeamSnap.
4. Change the availability terminology options. Yes, no and maybe are sufficient responses. The use of the word “going” is confusing to the team, especially if they’re not actually scheduled to play.
5. Another communication issue specific to the lineup; when I send out the lineup, the communication goes as an email or text, but doesn’t actually display the lineup. The member then has to go to the app to view the lineup. Too many steps.
Poor customer service 1/5
This was a great app until it mysteriously stopped working. Their idea of “customer service” is leading you through a maze of questions and forms that ends in a message saying you’ll get an email. No email sent. Now no way to contact my players’ parents easily about a change in practice schedule for this week. When you pay for an app like this, dependable customer service and solutions to tech issues should be included.
Very convenient App 5/5
I love it
Get rid of the ads! 2/5
You're already charging each and every team that uses this app. STOP double dipping and get rid of these incredibly annoying ads!
Loving it! 5/5
By Jody Doc
This app has saved us from so many typical headaches that go along with hockey. We keep finding new ways to use it and then we have more time to enjoy the hockey season.
This app is great!! I would recommend it it anyone that coaches!
Great app 5/5
By Dan "The Man" Miller
I would suggest using this app to others and in the future.
Great way to communicate 5/5
By A. McNeal
This is an app that allows coaches, players and families to communicate pretty seamlessly.
Great App! 5/5
Using it for two teams. Great knowing who’s going to be there, rather than guessing.
Awesome app 5/5
By CF Vipers
Thank you! Team Snap helps me manage all our parents and players.
By Coach Wendt
Helps keep all of our sports schedules together and as a coach it is the best way I have found to communicate with my team.
By Feh fugue
Need to add the exact name of field. Also better map for directions
Needs to be more user friendly to send responses to messages
Used for Soccer 5/5
App works well for soccer. All communication is through email, no text even though there is an option to enable text messages. Alerts send an alert through the app which is slightly different than a text message.
The updates rock 5/5
Yeah, the app is awesome but what I love the most is reading the updates. Seriously. Like, I never read any other app’s updates cause they are boring or generic. Take the time to read the TeamSnap updates. They are hilarious. I love that someone takes the time to write these up. Genius.
Multiple pic upload needed. 4/5
Great app. Needs the ability to select and upload multiple photos at a time.
Works great, but they took away best free features 2/5
I have used this app for three years for our kids team sports. It’s great for schedules and alerting parents of events. However, our favorite feature was TeamSnap Live. You used to be able to get it for free. It let us track the game live, update as teams scored, and input when periods ended. It would alert parents who had their notifications on - which was amazing for parents could couldn’t be at their kids game due to work or other commitments. Incredibly disappointed that TeamSnap Live will cost us monthly, as well as the availability feature. Poor choice.
Love this app 5/5
Both my daughters play soccer and their coaches use TeamSnap. It’s great. Very easy to use. Wish there was a way to print the calendar in a monthly format to see games and practices all at once for the “grandparents” who are not tech savvy.
By Rapids manager, MI
Love the app but wish the stats option came with the first paid level instead of second.
Getting better, but still some issues 3/5
Updating my review since the app continues to improve. The ads have become less intrusive and therefore more tolerable. One problem that has yet to be fixed is the clearing of notifications from the lock screen...it doesn’t happen. Even after I visit the chat portion of the app and read the messages, I have to manually clear the notifications. What a pain!
I cannot get it to send me emails or alerts. Now the email section just gives me errors so I never know what is going on with our team!
Good app 5/5
I have had as many as four teams going in-season and it’s been a really great help with communicating important details eg Field changes, uniform changes, etc. in a ‘snap’!
Good but need better communication 3/5
Captures all our scheduling needs, but would love ability to group tournament games within a tournament event. Which would also provide both game and tournament stats.
In chat- Would love simile set up to Facebook comments - ability to like, add gif, smiley, etc.
Can’t post pictures in Posts or alerts, makes communicating all needs on one place.
Great communication tool 5/5
Easiest way to quickly communicate with the team. One stop updates. And reasonable upgrade plans for more options.
Messaging needs work 2/5
This would be an amazing app and an easy 5 star review IF the developers would make some easy fixes to the messaging. First, there is no reason to have so many different options for communication. Just have one team chat function. The chat function is what allows managers and coaches to put something out and players and parents to respond. The others are not even needed. The alert function works for putting out last minute information but no one can respond to it. They have to then move the conversation into the team chat if they need to respond. Also, the notification function of the team chat is horrible. Our team is getting notifications approximately 30% of the time when someone sends a chat message. Also, add the app icon badge that lets you know when a chat message has been sent. That’s the easiest way to know you have a message. Make the team chat a one stop for all collaborative communications and this app would be perfect. If the “alert” is such an important function, add the ability to mark a chat as urgent and you have the same functionality but it is all in one place. These are easy changes and unless the communication features are improved, I will be encouraging my fellow coaches to seek a better app for managing their teams.
Great tool 5/5
This is a great way to manage your youth sports team!
Missing Apple Watch notifications 3/5
Previously all updates were seen on my watch. No longer does it. Great app, but would be helpful if my watch still received notices.
Head Coach 4/5
By RL Spartans
Really nice app to keep everyone on the team on same page, so much better than text messages. Thanks!
Too fragmented from TeamSnap website 4/5
The app still seems fragmented from the TeamSnap website, and you still have to use both. For example, you can view emails through the app, but you can only respond to them through the website.
Team group chats only work through the app, but users who only use the website can’t view them. They don’t even get a notification that there are new messages on the team’s group chat.
Assignments only work through the website, and are invisible through the app.
New Update... 1/5
I used to love TeamSnap, everything was easy to sort and you could easily leave teams. However now everything is extremely difficult. I can’t seem to figure out how to delete my old team and add my new one, and the help section isn’t up to date with anything! Incredibly disappointed and frustrated.
Add family photo to roster 5/5
Been using TeamSnap for 9 years and love it!
A great feature would be the addition of a family picture to each player’s roster info. Best if the people in the pic could be tagged somehow.
It’s easy to learn the player’s name but the hard part is associating the player to which family members since you usually meet them on the sidelines separately.
This can remove the awkwardness of not knowing the parents names especially for a new family joining an established team.
Ads model 2/5
I used to be your biggest fan for team management. Once you moved to an ad model, it only slightly ticked me off. I don’t mind paying for apps, but not just remove ads. The added value should be more than just being less annoying. Now that I’ve received a handful of full screen ads with no ability to dismiss them at the most inopportune time, you’ve now lost my potential business. I’m taking my 6 teams and our 170+ users to GameChanger.
Fix this ad issue!! 1/5
I’m paying monthly so there won’t be any ads displayed in the app. But for whatever reason, I will see ads from time to time and restoring subscription only results in error. If they are taking money from me every month, they shouldn’t display any ads period. This is ridiculous. I have contacted them several times and never once do I receive a response!!!
Removal of Real Time Score Keeping 1/5
This app worked great until the latest update, with removal of the ability to keep time and score real time! Why remove a feature that most Team managers used to help communicate with parents who cannot be at games?
There’s an Add for that 1/5
By your kilking me smalls
We have been using TeamSnap for many seasons. I coach multiple sports teams so pay a good deal of money per team. As a coach it’s great gives me a place to update rosters , contacts, houses all my sports in a nice place. The stats portion, payments and the Social space for pictures and chat is nice. Some bugs but overall was satisfied. Seen a very strict drop off in utilization by parents didn’t understand why until was met with a very frustrated group of parents in our team meeting and seen that to not be shown adds they needed to pay monthly for TeamSnap + . Insane.. the adds were taking up majority of the screen and obscuring the needed details.
As a coach this Was a good tool. If we are going to be asked to pay fees to use but in turn hit our players with unwanted adds what’s the point is paying the hefty fees? Use the free sites and get the same level of features (and more in some cases) and save the money for a new bench each year.
This was an unfortunate change that as a coach I was blind to. Disappointing.
Without the adds would be a 3-4 Star if some bugs are fixed. With adds 1 Star . Better to use the free sites at least there you are sacrificing some annoyance for price. Here you pay and still get hit..
Great app with one flaw they clearly are choosing not to fix 4/5
By Fletch F Fletch Esq.
PROs: This app is great. Easy to add teams from multiple sports to organize practices, games, field locations, notes, etc. Also seamless integration with Applemaps or Waze (dependent on team manager putting right gps location into teamsnap). Ability to view schedule by sport, or across all teams for an overview of all the sports-related shuttling you have to plan around for the next month is indispensable. I literally cannot think of any way to make it more efficient to manage multiple kids in multiple sports.
CON: it is great to be able to share files as attachments to team communications (documents, pictures of the team, etc.). This can only be done via computer, not tablet or mobile device. This is absurd in the year 2018. Every app on every mobile device has seamless ability to take a picture and attach to whatever communication is being sent.
If anyone minding the shop cares about the customer experience, someone in the brain-trust at Teamsnap will put someone on a project to add this feature, and in 6 Months we’ll all enjoy it.
App Not Nearly As Robust As Desktop Site 2/5
New user, so perhaps I’m still low on the learning curve. However, after experimenting with both the app and the desktop site, the app almost appears to be an afterthought. Functionality from desktop site such as team store and posts does not appear to flow through to the app even though there are placeholders for such.
In search of one easy to manage mobile app to replace texting and emails for team notifications. So far, this does not seem to be it.
Ads killed this one 1/5
100 buck a year for one kids team is insane.
Forced Ads ruin this apps and speed and its ease of use.
Removal of real time game score killed it.
No customer service- no phone support. Really!
Moving to B-A-N-D for free
Best Team Sports App available 5/5
It is clear TeamSnap is focused on its users unlike other competing apps. It easy to learns and use. UX is simple and straight forward. The web version is efficient and effective.
Yes there is a cost but when compared to other apps the costs is well worth it. And went split across an entire team the cost is very small.
I have to use other apps for my others teams for my sons and they are far inferior to TeamSnap.
Love this app but... 4/5
The only reason I’m not giving it 5 stars is because it doesn’t give you little red notifications. Our teams send a lot of chats and if I don’t see them live, I often don’t see them because the app doesn’t have the red notification pop up when something is sent or the schedule is changed. I would like that feature then it would definitely be 5 stars!
Best Team App on the Market!!! 5/5
Hands on the most comprehensive, organizational tool to manage sports teams! Allows email,text, chat rooms for instant communication! Improves efficiency of your time and tracks and informs changes instantaneously with a push of a few buttons!!!
Great app BUT.... 3/5
The ability to manage a team is great with this app. I love how I can communicate with the parents through emails and messaging about games and practices. My only complaint is the payment structure. It automatically renews so once your season ends, make sure to go in and cancel. Now in my second year, I went in to use a promo code and after hitting a monthly plan it charged me an annual fee. They refuse to refund me so I am paying for unused program 🤬 oh and I couldn’t take advantage by changing the team because they charge for every team! Huge flaw in customer service!
Pain in the a😡😡 to use 1/5
This app is confusing and hard to use
I log in and can't get to anything I need and invites are not coming thru
Useless if the Calendars Won’t Sync 1/5
Not a happy camper
Best app ever 5/5
By blas k
So good with organizing and just a great app in general
How do you keep time and score on the new update? Very frustrating
Good, but the Ads 2/5
When I first started using this app, I had no issues and it worked fairly well. As time went on and improvements were made, ads started to become more prominent to the point at which they are in annoying distraction now.
Overall, the app is good. It does a good job of providing communication and information for management of a team.
There is no option for a parent to to pay to avoid stupid ads. There is only the option to put up with the ads or if you were a team manager that needs more features, you can pay a monthly fee. A one time pay for no ads for player or a parent use, with no ads would be a smart idea.