Tech Coach

Tech Coach

  • Category: Utilities
  • Release Date:
  • Current Version: 5.150.0
  • Adult Rating: 4+
  • Developer: Asurion Mobile Applications Inc
  • Compatibility: Android
9,273 Ratings
$ 0

Tech Coach App

Tech Coach can turn a major mobile freak-out into an experience that makes you feel all warm and fuzzy. It’s the smarter, faster way to support your device. With Tech Coach you don’t have to wait to get the help you need. Through the app, you have a live, US-based expert on call with a single tap. * Instant access: Connect live or via text chat in seconds.. * One call to solve it all: Get your problems solved with one call, 99% of the time. * Smarter support: Get the most out of your device with proactive tips for device setup, OS upgrades, and other relevant tech topics. * Expand your tech: Support for your device and virtually anything connected to it The Tech Coach app is available for customers with iOS 9.0 and up.

Tech Coach app screenshots

Tech Coach app reviews

  • Won't let me update 1/5

    By gpk56,
  • Waste of Time 1/5

    By Jen87swede
    It tells me I need to update the app in order to open it, but once I do, I still can’t open the app. Waste of time.
  • Frustrated 1/5

    By dealing with a bad program
    Doesn’t update when it says there’s an update, reporting it to Verizon
  • Update? 1/5

    By anotherworthlessupdate
    Tells me I need to update to newer version but I’ve already updated to latest version (which makes the app useless!)
  • Update 1/5

    By Belle dragon
    Keeps saying it needs update but it doesn’t. App won’t work.
  • Doesn’t Work 1/5

    By Fathers Jewel
    The app is promising for being able to help solve technical issues with my phone but I’ve tried to use the app and I’ve found myself trapped in an endless loop. I launch the app then it tells me that I have to install the New version. I tried to do that in my App Store but there is no new version available it just says to open the app and of course when I make the selection i’m prompted with the same instructions; install new version. Completely frustrated right now!!! Very promising though for what it should be able to do but for now, it’s useless!!!
  • Screen is faded out in certain areas cannot scroll page up in order to touch update now button 1/5

    By grandmazchiz
    Your app is hacked It is jumping all over
  • Tells me the update but it is updated 1/5

    By grandma 111
    I keep my staff but you’re still you still telling me I need to update but it alreadyis
  • Interfering ad 2/5

    By MarySue1964
    The conversation started out well. The problem was synching my phone to the computer. I later figured out that the problem was with the cable, not the phone or the computer. The person, Marketta suggested a new feature that could be added to the computer and posted an ad for it. After that, the ad would not let me continue to respond. It would kicking me out of the app.
  • Usually works quickly. Else connects to a tech. 5/5

    By k1starr
  • Awesome! 5/5

    By K9pizza
    Our coach was pleasant and explained everything clearly and fixed the problem in minutes. Thank you coach!!!!
  • Great App for Verizon users 5/5

    By IISG
    It has constant updates and useful features
  • Update for Tech Support 1/5

    By kuhn22
    Trying to get on my Tech Support. States I need to do update. When I hit update goes to App Store. No place on there for down loading an update. Who can help me with this issue. Can’t get on chat to get help. 🎈
  • Fred 5/5

    By Cad93510
    Fred took time to walk me through the steps syncing my iPhone with my Fitbit. Thanks Fred, you’re awesome!!!
  • Broken 1/5

    By aaasssssdfffghhhkk
    Won’t let me call back tec. Puts me in a loop to update. Won’t update. Looping back. I have been on for over 2 hours. Verizon I’m very dissatisfied. Now after 10+ try’s nickname isn’t any good. Really???
  • Perfect Timing! 5/5

    By 10acity
    This is so very helpful at this time of world wide shock, confusion, fear and isolation. Thank You
  • Tech Coach 1/5

    By CKM3330
    Customer service Customer service was great, my internet seems to be working as it should The Tech Coach App updated, it continues to say update & will not open for me to contact anyone I had an appointment for a follow-up , that’s not happening
  • Upgrade 1/5

    By adwgrace
    CANT GET UPGRADE TO GO THRU!!! I need to get past that!!!!!
  • Update 1/5

    By ortenique
    Update doesn’t work. Keeps telling me to update. Already did! Try to open goes back to update now
  • Slow, useless 1/5

    By JJohnson81
    These idiots have no clue what’s going on. Not to mention it’s almost impossible to Speak to a human being
  • Amazing Really- Darmella Jean 5/5

    By Jaduje
    This app really helped me! Adrienne (who I chatted with) was very patient and kind; she helped me through the steps. My phone wasn’t fixed fixed but she did give me tips! This was helpful; Thank you.
  • Help 1/5

    By joyce barley
    I need help translating English to a Spanish letter. I can’t seem to reach anyone. Please call me 804 441-5484 Why has no one called me I pay for this service
  • Really helpful 5/5

    By Smalls2424
    Great app, I think it’s been around for awhile and they seem to keep very up to date with their tech. Sometimes I just flip thru and get reminded that there are easier ways to do things then how I was doing them. I’m sure there is room for improvement but I’m not sure where. Just keep sending the updates along with tips and tricks
  • Awful 1/5

    By Donutmanz33
    Can’t submit text just allows you to type your problem and go to the next line.
  • What update? 1/5

    By Looloo3025
    Open app, says I need to update, go to App Store and app, no updates are showing. So nice to have a service I can’t use.....
  • Great 5/5

    By Woodsda53
    Very helpful
  • Informative 5/5

    By vkirk
    Thnks for the useful information
  • Adjusting brightness 5/5

    By Jfwb1111
    Well explained made changes easy. Thanks
  • TMcRB 5/5

    By TMcRB
    Love the features, which open up a whole new world of ways to use my device.
  • Doesn’t work at all with latest update 1/5

    By MB31hz
    Trash- doesn’t work, I have updated and it will not open, tells me I have to update. This is now worthless garbage
  • No update available 1/5

    By fuzz524
    My phone keeps telling me to update the app. When I click on the link to the App Store, it says open. I’m going around in circles!
  • Can’t update. 1/5

    By RitchTheStitch
    It’s in a loop from update to App Store and back.
  • Update 1/5

    It wants me to update the app. It bounces between the app and my App Store. There’s nowhere to update the app and it renders the app as useless.
  • Your tech coaches 3/5

    By denidodd
    Would give 5 stars but one of your tech coaches used my PIN number and I D to buy a very expensive Apple IPhone at a Best Buy. Of course he or they wouldn’t go to Verizon store because they ask for ID
  • Stuck in update now - deleted 1/5

    By bill.raynor
    The app got stuck in an “Update Now” mode, where it would not recognize that it had been updated. DELETED!
  • No Version Info 1/5

    By aliattitude
    App said to continue to use, I must update. I clicked “Update,” which brought me to the App Store. I clicked “open”, the only alternative available. Looped back to app which said to update. System settings gives no info about which version I have. I deleted the app as it is useless at this point. Fix it.
  • Works for me 5/5

    By recon d
    I’m not a tech guy by any means but tech coach helps
  • Bad update 2/5

    By transportation specialist
    It did a update and it will not go off of the update page. When I open it after it did the update it goes back to saying update. I even rebooted my phone.
  • Tech Coach 5/5

    By MsLindajoy
    Love it.
  • Yay Tech Coach! 5/5

    By wtriut
    You have saved my bacon more than a few times! Very grateful!
  • Frustrating 1/5

    I opened Tech Coach and it says I need to update. No other option. I click on update and it takes me to Apps page which offers me the option of open. Open takes me to page that says I must update. Once again I ask if anyone at the company uses the app that they want us to use.
  • Can’t get help if app won’t work 1/5

    By Ghostrdr71
    App is useless if you can’t open it Long enough to ask a question before it closes itself
  • Tech Coach impossible 1/5

    By petermulb
    Cannot keep app open to do anything with it... I open it and it closes immediately that’s a Nono
  • Not working 1/5

    By KreativeThinking
    Doesn’t work at all now. Keep getting a message to update but after updating it won’t load and keeps still requesting the update. Total circle fail
  • I was helped almost immediately. 5/5

    By Smokydog10
    The tech understood my question and resolved my issue in a very reasonable amount of time. I am happy to know that there is no longer a need to wait forever for tech responses when dealing wit Apple Customer Support, I like them too but TC will be my go-to source for questions from now on.
  • The best for this “old”gal. 5/5

    By kogroski
    I can learn at my pace and feel comfortable and not under any Stress.
  • Not compatible with 2018 iPad 12.9 5/5

    By The-In-Betweener
    Update now tab continuously shows! I am on the current update 5.141.0. Please fix. Update: 3-2-3020 fixed. Thank you
  • tech support app 5/5

    By tomethridge
    the app is very easy to use and make getting help a lot easier and it’s available 24/7 which makes it easy when you need help at 3am
  • Sweets! 5/5

    By Loke187

Tech Coach app comments

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