By Nikki B Rich
This awesome!!! To not have to leave your home and can see a doctor!
Not Impressed 1/5
My daughter used Teledoc for the first time for our family. She has had sinus issues her whole life so she knows when she has a sinus infection. She is a freshman in college and is close to finals week. The doc told her it wasn’t a sinus infection and said to call back in 7-10 days if she didn’t feel better. She then had to go to doc in the box because she felt horrible. Not only did she have a sinus infection but she also had ear infections! Not happy!
Thank you 5/5
So thankful for teladoc. Especially on a Friday afternoon!
Very ill 5/5
By old fashioned house call
Very quick and easy to set up and use. Doctors seem genuine and concerned about you.
So far two no show from therapist. 1/5
Not really pleased. First appt was cancelled because therapist quit. Second one cancelled because therapist had technical difficulties. So far this is not a great program. But I am hoping third time is a charm. Will modify my review if things get better
Love Teladoc 5/5
I absolutely love Teladoc. I’m a single parent of three and I work all the time. Teladoc is a lifesaver in our household.
The doctors should tell patients how soon they will need to follow up, to avoid being charged with an additional copay for the same issue.
Useless and misleading 1/5
First time using the service and paid $40 co-pay for nothing. My child was sick and can’t get seen by the pediatrician til next week.
Due to his age and possible infection, I was asking for an antibiotic prophylaxis as recommended by the treatment guideline and cdc (not to mention that i am a clinical pharmacist, so I know) The md wasn’t comfortable bc my child is too young. The app doesn’t not specify that and still charged my card before talking to this young doctor for less than 1 minute. Very disappointed.
Buyers Barricades Employee Saviors 5/5
By chris schreiner
Thank God for my job with Buyers Barricades! I’ve been cursed for over 20 years with a genetic tooth decay disorder but never had quick access to antibiotics when the pain was too much for me to handle until my job got us this plan!! Thank you so much!! It’s kept me working and performing till the necessary medical procedure could be accomplished!! God sent!!!
Ease of Use 5/5
By NESSUNO COME NOI
Very beneficial considering my schedule.
Teledoc for Aetna 5/5
Excellent UI, efficient and extremely helpful. I love this technology!
Wonderful and I can’t bring it way to get medical help while you have a busy life what would I do without Tele doc
Watch your selection 1/5
I made the mistake of leaving the time as anytime. I got calls showing "unknown" in caller Id at 2:00am , 3:30am , and 4:30am.
Amazing fast service!!! 5/5
By Abhijit A P
Telecom is super fast service offered 24 x 7 and accurate diagnosis
Great service 5/5
By Tante Carol
I’ve used Teladoc twice for different medical issues and received excellent care both times. Wonderful app, too. Much better than trying to deal with them on the phone.
Pictures won’t load 2/5
When I try to upload pictures, the app freezes
Best Thing Since Slice Bread 5/5
I love the fast efficient service.
Docs not actually available 1/5
Keep requesting appointments and no doctors are actually available therefore the service is useless.
Doctor when on vacation 5/5
There are few things worse than being sick on vacation— but luckily there is Teladoc.
Simplicity is key 5/5
It’s was every Easy to navigate what I needed to do. In addition, getting a prescription was quick and the response time is phenomenal.
Excellent Resource 5/5
This is such an easy way to get care for certain illness/injury without trying to schedule a doctor’s appointment or sitting for hours in a busy urgent care. The doctors are excellent, they provide great medical care and respond quickly. The app is very easy to use and the process to request a call is easy. Highly recommend.
If it was an option, I would rate them 0 stars! You are better off going into see your doctor or an urgent care center. It’s just a waste of money!
Great with children! 5/5
By bertha k
My son was feeling miserable because of allergies and the doctor was kind and listen to each of his symptoms.
Teledoc is So Convenient 5/5
The last thing I want to do when I’m sick enough to see a doctor is to get dressed up and go to sit in a room with other sick people and wait for possibly hours to see a doctor. I have had such quick, reliable, accurate, help from Teledoc that I have recommended them to many friends and family. Several of them have been helped as they have reached out to Teledoc. I love it!
By Miss Herrera
Easy to set up the app, I like this benefit
Very professional and convenient 5/5
By mommy of three happy
The doctor was very professional and once we got through setting up the accounts on the Tele dock application the actual consult was convenient and easy thank you
Why didn’t they have this sooner? 5/5
By Real Estate Mogul1
Great help though and great service so far!
Save your money! 1/5
I figured I would give TelaDoc a shot due to not having the time to wait for a dermatologist appointment only to be told to go to my PCP to get any help for my condition. Why? Because my husband and I are actively trying to conceive, and that apparently conflicts with acne cream. What’s the point of using this service if you’re having to go to another doctor for help?! Save your money, and just go to a doctor/specialist in your area.
Love it! 5/5
The app is super easy to use. They are fast, kind and convenient. I love having access to this.
Prescription never was called in
The doctor was so kind and was so helpful! I was called within minutes, and they treated my daughter quickly. I didn’t have to drag my sick daughter out of the house, and I felt like I was listened to! I highly recommend Teledoc!
Teladoc is amazing. 5/5
By Elaina Elizabeth
I LOVE Teladoc it’s an amazing easy🙂🙂
Well what a feeling to watch $40 shoot down the drain for a 4 minute derogatory phone call. Turns out Teladoc is the reason people self diagnose. I’ve had flu symptoms off and on for about a month, and figured let’s try this out before seeing a doctor. My diagnosis? Ironically, to take some tums and see a doctor. I could give anyone on the street $40 for that kind of 4 minute advice. Kind of ironic for a doctor to tell me to see a doctor. Within 4 minutes of saying hello. Then when I complained, I got a canned email that blamed ME for scheduling it online. So save yourself the money and just stay sick. Teladoc won’t be serving “all of my healthcare needs”.
Waste of time and money 1/5
Absolutely horrible! We’ve tried to use this twice and they would not assist. One refill and one sinus infection. I asked them if they could call my wife and he said no and hung up on me. I’m absolutely livid!
Love this 5/5
By SeXy SwatPup
I don’t know why more people don’t know about this, I think there should be ads on TV and in physicians offices everywhere!! I work in the ER and probably half our patients could use this!! This is a great tool to have for non emergency visits!!
They do call you 1/5
By Steve 972
I had sore throat, general run down feeling, been taking allergy medicine for about 3 weeks. Wasn’t working so I called Teladoc as it is part of my insurance. I had read some of the reviews and was skeptical but thought I would try and give them a chance. $17.50 later, I was told to continue taking the allergy medicine as I had been. Well I kinda figure if it hasn’t worked in 3 weeks, maybe I should try something different. Went to my Family Doctor the same day was told it’s a sinus infection, gave me an antibiotic, less than 24 hours later it’s already getting better. Teladoc might be good for some, I think I’ll save my money next time.
Very Easy to Use and Saves a Trip 5/5
I’m so pleased that I could use Teladoc for a small problem (a rash). It saved me from wasting money on remedies that might not work and I don’t have to make an appointment. It was easy to add photos so the doctor would know what he was looking at.
Horrible service. I want my money back. 1/5
I’ve never had such horrible experience with a doctor. The total call was about 12 minutes, and the whole time the doctor was throwing medical terms at me and telling me different types of viruses instead of actually letting me talk about my symptom or diagnosing me. Everytime I tried to speak up, I get interrupted. What kind of doctor does that? Instead of treating me and giving me advices like a real doctor does, he just tell me to continue taking ibuprofen to mask the problem. So disappointed and would never use Teladoc again. I would rather go wait in an urgent care than paying $20 for this BS.
Great service! It’s offered free through my insurance so I gave it a shot. Amazing service! I requested a appointment ASAP and the doctor called within minutes! He was friendly and kind! I will be telling everyone I know to give it a shot. It was such a time saver and so easy to use. Got the prescription for antibiotics I needed with zero hassle. Side note I see there are some negative reviews and I obviously don’t know the circumstances but this service is obviously only appropriate in some situations I would not use it for a complicated or potentially serious issue. But it’s great for things like UTI’s, colds, rashes, etc.
I was excited to use this app but it was honestly useless. Only allows you to call/video a random physician for general health questions with a payment upfront and no information on the doctor. I also thought I could use for counseling/therapy and that feature only lets you select a state for location. For the entire state of california only 30 female therapists and the nearest one to me was 2 hours away. Literally not worth the time to sync to my insurance and manually input my medical history. Useless. Maybe in a year or so when they build out the app more and have more doctors on the roster it could be better.
Don’t. Do. It. 1/5
Waste of time. Waste of money. Webmd your symptoms before using this, probably would be just as efficient. Trust your gut and go see your primary care physician.
Good In Theory 2/5
By KK Nickname
Teladoc has the best of intentions, but it can’t stick the landing. Getting a doctor on the phone and diagnosed with the flu was easy and quick...enough. Where it falls apart is with prescriptions. The first pharmacy I chose was using the list generated by the Teladoc App. It went through just fine. But when I called to see when my prescription would be done, that is when I fell into the deep dark abyss that is their method for re-routing a prescription, which seems to involve bumping to the end of a very long line of other people that also found themselves in a bind. Almost whopping four hours later, now at 3 am, I called the new pharmacy only to discover...they don’t have Tamiflu. Porting it to get a new place would probably now take another 4 hours, so just paid yet another $5 to talk to yet another doctor just to get the prescription sent to the right place. It’s been ten minutes since the call and I don’t see a new prescription. I can tell that I’m going to end up at my doctor’s office in the morning, having been up all night trying to get this prescription and $10 poorer for my efforts. So far, Teladoc was a massive waste of my time. And money. And flagging energy under the weight of the worst flu season in years.
Horrible Rushed Service 1/5
My consultation was a total of 3 minutes, the doctor told me I needed to “let him finish” every time I tried to speak, and it ended with I need to go to an Urgent Care. I am not upset that I need to get additional care but that I paid for a service for someone to not even hear me out during my consultation. Might as well have googled my symptoms; it would have been just as helpful.
Less than 1 star rating 1/5
Never ever ever waste your time with this useless company! They use the bottom feeder doctors who know nothing about medicine and are probably not even medical doctors!! The customer service is one of the worst I’ve ever dealt with!
Very easy 4/5
I’m impressed with how easy this was to do. From setting up the video call, to making the call and speaking with a professional, to submitting a prescription request at a local pharmacy. All was seamless and easy.
Would love to actually hear from them 1/5
Twice today, we’ve contacted them as my daughter is getting pink eye. We’re on the road and all the marketing says if we’re traveling, then we can get a visit and prescription. Nothing. Phone call says in queue ten the app says our session is ending. Care is non existent.
An amazing failure of technology and planning 1/5
I tried to set up an appointment with a doctor. The first two times I answered the call immediately, only to be hung up on. The third time, I believe the doctor just called to satisfy the requirement of having to call three times, only to hang up. So, after two calls to customer service and three hang ups ( I can almost imagine these are related to delays on the calling end), I felt compelled to write an app review about my complete waste of time using this poor excuse for an app. Of course, scheduling is simple and online. Cancelling requires 10 minutes a piece and an act of the almighty to make it happen. Bad business, horrible app. Deleting and submitting feedback to our HR department on Monday to exclude from offering next year.
Had pink eye and this saved me from having to take time out of my busy schedule. Prescription was called in and received!! Thanks!!!!!!
Useless except for colds etc. 1/5
By doesnt matter anylonger
Doc wouldn’t listen to me on first visit with what antibiotic works for me so issue increased and now had to go to reg doc anyway because he refused to give me the meds I need. This is a useless service unless you have something as simple as a cold and I am embarrassed my insurance is having to pay them.
Thanks for the worthless response to support you worthless doc. I was able to get into my doc the next day and take off work at a time I needed to be there only to get the exact antibiotic that I told your inexperienced doc that works. The point in this process should be to have an avenue to get the needed script or support without having to take the day away from work, if you docs are not going to listen to your patients, what good are they.. again useless! Don’t reply with retarded responses to justify the poor health services your dishing out with this service.. I am going to make sure I copy all the reviews of your services and send to our insurance as this service isn’t worth what they are paying for. You should give enough care about the patients that are trusting you and maybe make a call to try and correct this poor performance rather than try to arrogantly justify it..