Great app 5/5
Very easy to use.
A SERVICE LONG OVERDUE! 5/5
I have wonderful health insurance. With that being said, getting ill on a weekend is extremely tough. Most doctors are closed and emergency rooms and urgent care are very long waits.
TELADOC was an option my insurance offered me. Until now, I hadn’t used it.
I made an appointment and received a call back within 10minutes! I office “visit” was easy and quick. I was prescribed medicine for my shingles as well as a doctors note for work, which I downloaded.
TELADOC is truly a health care option for the future and it saves needless time and money. As long as an illness is not life threatening, etc., I highly recommend giving TELADOC a try! THANK YOU!👍
This Visit was Horrible 1/5
I wrote a glowing recommendation 2 mi the ago. This has been a 180 degree different experience. I had to call center 4 different times and received inconsistent information. I was required to upload a picture....which caused the app to freeze. This further complicated the ease of this service. Hopefully this service will improve
This is where quick and outstanding customer service are combined with good Doctors eager to help patients in need.
I called yesterday and ended up
at my PCP that afternoon. A waste of 40.00! I tried to explain to the doctor what was going on and he would not listen so needless to say, I spent more money to receive the proper treatment I needed in the first place. Will never use again!!!!
Rude Physician 1/5
Hung up on me because I was trying to get information on my daughter’s illness and I was having a hard time adding her to my profile
Great Medical Service 5/5
I contacted my PCP 18 hours ago and never received a call back or an appointment. In the future, I will use Teledoc first!!
We all hate going into a doctors office especially when you’re young and don’t know anything about insurance or healthcare stuff. This makes it real easy I love it
Total waste, never again! 1/5
By KADEN BERRY
Total waste of $45! Was told by the doctor that called me that I need to see a Physician. He did absolutely nothing for me. My first & last experience with Teladoc!!
I have 0 complaints about Teladoc. I wish I would have known about it sooner! The doctors are always so kind! & they don’t rush you! I have had nothing but great experiences.
Inapt dishonest company 1/5
This company requires history and to state what I want to be seen for by the doctor. I stayed in the Y. They approved an appointment. The doctor came on 21 minutes late. I stated the problem, the doctor stated that she does not address problems such as those, I told her that was stated as my request and this appointment should never have been approved, they still charge me anyway despite my ending the call within 20 seconds of the late physicians signing on to tell me that she could not address the problem. This company wasted. my time, disrespected my communication, and store $40 from me. They refuse to take responsibility for not having read the request they require us to make, approving an appointment with the doctor that could not have addressed the issue, then charging me for the privilege of their incompetence.
No help, 2 second call from Doctor. Trying to refill prescription. Can’t help, but I was charged anyways. MIT would be nice to know. I described my issue in full prior, you should not charge people when the doctor can’t help. He immediately knew he would not help.
I will not use again.
False charges 2/5
Very disappointed with this program. I was away from home and developed symptoms. First time using: set up account, entered history and personal info. Started consult request but stopped when it said it would be $45 and asked for credit card. I have membership brochure in front of me that says Teledoc visits $0. Called and they assured me that I should have to pay $45. Only thing they could offer was to consult my membership provider. Yeah like they’re open on weekend so . . .
Thought this was going to be a good program but if I have to wait until Monday, what’s the point??
Fast service 5/5
I’ve used this service multiple times, and I’ve received a call within a half hour every time. The Doctors are thorough, polite, and helpful. I don’t have a single complaint and have saved hundreds of dollars not having to go to an Urgent Care for minor problems.
Painful process 1/5
By service recipient
You asked for the review...
I found the process of signing up painful and annoying. I had an issue with a tick bite and spent way too much time answering questions having nothing to do with why I’m going. You’re meant to be convenient, you’re not a replacement for my Primary Physician.
You also forced me to choose a pharmacy that is a 20 min drive from me because I have to have a pharmacy in my state versus the one I go to (5 min away), in my neighboring state. Make my life easier not harder!
Simple, fast, and the doctors listen to your needs. Love it!!
Love this app 5/5
By Teledoc Use
Easy to use. Love the convenience!
It’s OK I guess 3/5
So, I decided to try this out last week, scheduling a Teladoc is only $15 with my company, so I figured what the heck why not. The doctor called promptly and was pleasant enough. I had a chest cold/sinus infection and felt really awful. I don’t usually bother with a doctor on these things, because yes they’re mostly viral and not to overuse antibiotics. For me to consider a doctor for this type of ailment, I usually am miserable, and only happens once a year or every other year or so. I’m not a big get-sick type, thank goodness. Long story short, I was trying to avoid sickening others and just making a call in hopes of getting an antibiotic because I was increasingly ill and my mucus was greenish yellow. To no avail, he told me to take Sudafed. Ok, let’s try it. Sure. That and mucinex. Two days later I was worse and my ears were clogged. I didn’t want to chance an ear infection and went to urgicare. They gave me the antibiotic prescription I needed and I began to feel progressively better day by day. I think there is no shortcut to being actually seen by a doctor.
Not the 21st century company they claim to be 1/5
Though I was not under the impression that this service would replace a regular doctor, they market it as though this is the new age of 21st century telemedicine. This is not the case.
My very first appointment with this service ended in the doctor lecturing me about not overusing their service “while sitting on the toilet” simply because I don’t want to go in to the doctor. I explained they market this service differently than he is presenting it. Super lackadaisical about it all.
Scheduling the appointment was a hassle as well as he initial doctor did not call me at the scheduled time so I had to contact Teledoc who changed my appointment time to “ASAP.” Really I would’ve just liked them to keep a scheduled appointment.
The service is practically only for when you’re traveling out of town and for only one instance (as explained so eloquently by the doctor). Even then, I would recommend going into an urgent care over this as the demeanor is less than enthusiastic.
Zero Stars!! 1/5
I would give zero stars if I could! My job raved about how cool this feature is with our insurance. It’s a joke! I paid $25 for a phone conference just to be told I have to go in to be seen! So now I have to pay another $25 to go in for an ear ache!! Which my dr showed I had fluid in my ears 2 weeks ago, but the pain has gotten worse. 100% positive it has turned into an ear infection. But no, the dr said it’s TMJ even after I told him I’ve been tested for it and get multiple ear infections throughout the year! What a joke! Guess what, I was right. It’s an ear infection!! Thanks for nothing!!!
Great service for a full house! 5/5
By caffeinated momster
I used Teledoc for the first time yesterday and am more than satisfied with my consult. Our appointment began less than 5 minutes after my request. The physician was kind, took her time, answered all my questions.
Here’s the thing, expecting this service to replace a PCP is just bananas! As a mother of 3 small children, all currently ill, being able to spend $5 to FaceTime a physician to ask “does this rash look like chicken pox?” rather than dragging everyone out of the house for an expensive after-hours trip to Peds urgent or ER is pretty much a win!
Would definitely use again for common ailments or as a “verification” or “peace of mind” service.
Not worth it 1/5
If you don’t resolve any hiccups with your pharmacy within 72 hours then Teladoc will tell you that you have to book and pay for another appointment.
Pharmacy run out of what you need? Pharmacy tell you your insurer wants you to try a different medication? Life get in the way and you can’t make it to the pharmacy within three days and there’s an issue? Too bad. Teladoc won’t let you message the provider and forces you to book another appointment.
Not worth the convenience at all.
I’ve used Teladoc for couple of years . Very understanding very responsive amazing group.
Seeing a doctor 5/5
By Alfredo j Moreno M
Using the app it’s very simple and powerful
threw away 35$): 1/5
I have strep throat, I know what the symptoms of strep is and i’ve had it before so i’m very familiar with it. I think teladoc has certain requirements you have to reach in order for them to assist you. For example, I didn’t have contact with anyone who had strep, that I knew of at least. I also work at a call center which is a feeding freezing for passing along that good ol’ bacteria, I could have easily caught it from someone. So teladoc was unable to prescribe me antibiotics instead I was told to go to a clinic. I paid 35$ to talk to someone for 5 minutes (if that) via video call to tell me I have to go to the clinic. Don’t get me wrong in the terms and conditions it says you’re not guaranteed to be prescribed medication, but why else would I go to the doctor? Definitely not to be told that I should see a clinic as I already would have done that if teladoc wasn’t invented and saved the gas money.
Best App 5/5
So easy to use. Really nice interface. Great experience.
It has an option for renewing prescriptions but make sure you google if they will prescribe it first and save yourself $40. The app does not ask what you’d like a prescription of in the questions to tell you that’s it’s a flagged script. That would be an easy addition but they’d rather charge $40 for a two minute conversation.
By 1st try at this
Too much typing on a phone. App froze at uploading photo and had to restart over and over. Never got it to work. Couldn’t edit. Umber at the end even though I added another number. Urgent care is easier!
Just going to continue going to Rapid Care, company provides this service. Not worth it. Was told it’s a viral infection which I know my body. Any time I get a sinus infection I wind up with strep so I stop it early before I’m miserable with strep. Was told to take useless over the counter medication that has no effect on me.
Don’t waste your time. It’s not like I’m asking for narcotics for Christ’s sake
Excellent Service! 5/5
This is my second time using Teladoc, and I couldn’t be happier with their service.
Will never use again. 1/5
I did receive a call back within 5 minutes which was great. However, the website has a list of thing they can treat. When I spoke to a dr they said they no longer treat this particular issue. It was a 2 minute conversation. They still charged me. I won’t be using teladoc again.
I would go lower then a 1! 1/5
By Dior Smiley
This App and service is a joke! It doesn’t give you clear instructions on to how to actually start your consult and they make it impossible to figure it out. I have missed multiple consults because of this the most recent one being right now. I got the email and went to the video link provided... sat there for over 30 minutes while it said I was in the queue to be seen next. Then all the sudden it kicked me out and sad it was canceled because they couldn’t get ahold of me. Such BS when trying to get medical advice for your child! Extremely disappointed
I love Teladoc! 5/5
Teladoc is so easy to use. I have frequent sinus issues and it’s so easy for me to call in instead of having to go to my family doctor.
So convenient!! 5/5
I love this app! As a mom of 3-year-old twins, I don’t have a lot of time to go to doctor visits. This service has been awesome. The doctors call back very quickly. I will continue to use this service!
Awesome Service 5/5
By Itineris Captain
My wife and I are both teachers. It can be extremely difficult to make appointments for us and our kids. TELADOC saves us time and the headache of rushing to an appointment right after school.
We will see.... 2nd try 1/5
If someone calls I’ll rate app!
Same questions over and over and over 1/5
It feels like they actively make this so incredibly difficult to use. Do not call these guys ask the same questions over and over and over again. Very frustrating process no customer service whatsoever.
If you have all day and are not in any rush and want to have fun and talk to a doctor maybe use this service. But, boy, if you need anything medical or urgent - find something else.
These guys are wonderful. They are prompt and call in prescriptions very fast. Highly recommend!!
Extremely satisfied 5/5
This is a great program.
App is easy to navigate. You are linked up with very professional, polite and sympathetic doctors.
When I go to a doctor or er care I’m just a number and have to wait 30+ minutes just to be called into a room to wait another 30+ minutes for a doctor to “not really care”
With Teladoc you can video or telephone a doctor. The response time is usually about 5-10minutes.
Very happy with this program.
No, no no 1/5
Visit today was not helpful at all. Doctor barely spoke English.
Great support. 5/5
Carol, was great to help me with app issues.
By saving madeeasy
Can not change primary number.
What a life saver!! 5/5
Teledoc has allowed me to save time and treat my family easily and effectively! I LOVE this service! It is truly a godsend to a full time mom and teacher. Thank you Teledoc!!!
Best thing yet 5/5
Avoids waiting in line, getting out of bed to feel worse. To be around even more sick people. Or have a headache from waiting rooms just to be seen for two mins. This is beyond helpful for non emergent issues. Strongly recommend.
This service is the best thing our company has offered even better at times then doctor that cost so much more!
Worthless app. Sat around for over an hour waiting for a call while my entire leg went numb. Should’ve just gone to the ER to begin with.
Got sick and called in to get medication ready the next day!
Quick, easy, and a lower copay than the regular doctor! 5/5
Clicked a couple buttons while my two year was napping, waited five minutes, and had a quick video call with the doctor. Two minutes later I’m done. Within the hour the pharmacy let me know my script was ready.
For those of us who has kids, I can’t recommend this more, especially when your littles are the ones who gave it to you and they’re already feeling better ;)
A buggy app 3/5
If you enter any non-scripted "other" health history in the app, a portion of the list beliw that overlaps that text and the very bottom of the lengthy list/page becomes unreachable, forever stuck under the lower edge of the screen. Poor programming and especially testing of the app.