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Ridiculous lack of navigation. A click on an article about expanded youth testing does not open the article; instead, it goes to an article about prisons
Always timely accurate info 5/5
By you crossed the line
I live in East Tennessee and get the Tennessean to get accurate, real time news that concerns my life and the lives of those I love; just like I did when I lived there. Appreciate the humanity of factual stories and lack of unnecessary politicizing. They do a great job. Good reporting.
Most Reliable Investigative Journalism in the Region 5/5
Thank you for taking the time to investigate stories that matter, and thanks for being fair and balanced.
Truly awful example of a newspaper 1/5
They can’t even check the spelling on their main headlines.
Digital subscription 2/5
By Big daddy D,s
Like getting local news but the constant ads and logins are a huge nuisance. Even after “logging on” it asks me to log on.
Apparently, I have only 4 articles remaining to read. Whatever. I give it a week and if not fixed will unsubscribe.
Crashes Almost Every Time 1/5
The Tennessean keeps raising subscription prices but seems content to have an app that takes forever to load and then repeatedly crashes. If they cannot figure out how to be a part of the digital era, they will soon go the way of other papers that refused to adapt. Thank God for the New York Times!
Great news app 5/5
I enjoy using this app and it is easy to navigate.
Great, Quick, Factual News 5/5
I love that I can get updates immediately as they happens.
To slow to really show up to date news
Gold in, Gold out 5/5
Starts with having a good paper to begin with. This is not such a common thing anymore for a lot of cities. The app makes finding older stories easy and all sections are accessible. Good format very readable. I'm on an intro special but I will most likely stay on at full price. A lot more useful local info than can be found from other online sources.
Obituary prices 1/5
By Sister Joni
I am shocked & dismayed to find at a time of grief for my mother’s death, you would charge $980 for a small obituary. My parents were faithful customers for SIXTY YEARS. Shame on you! 😡
This app does not work. Impossible to stay signed in.
Great resource 5/5
Works well, not expensive, and more convenient than a paper subscription.
Tampa visitor 5/5
By tampa visitor
I’ve really kept on top of it thanks to the Tennessean.. my daughter lives there in Nashville, and your paper being on top of events , feels like I have A relative checking in on her and reporting back to me!
I love the regular alerts, both good and bad news..even weather these days. Tennessean covers all of it for me Way down here in
Florida! Thank you!
By Kimmy kitten 56
Love reading the articles
Please stop improving it. 1/5
This app worked great before you made it better. Now it takes forever to load and crashes the first time I open it up, almost every time.
Please unfix it. It was great before. Thanks. 😀
Great app 5/5
By CCYC Serenity
This is perfect for getting updates and essential everyday news.
Please upgrade- use the dividends your not paying
This used to be a good way for me to keep up on local news when I travel but the past month it crashes on me before I can open a single article. Please fix this!
Keeps changing to split screen and I can’ change it back.
Buggy beyond belief 1/5
I activated the Tennessean widget on my iPhone as soon as it was offered. It NEVER opens. The widget always says “Unable to Load.” When I go to the Tennessean app, it takes forever to load, and when it finally does and I click on a story, the app crashes. This is not a situation caused by increase demand on broadband or the app because of Covid-19. This has been going on since the widget and app were offered, long before anyone had ever heard of Covid-19. Also, I have no trouble with any other widgets or apps, so everyone else seems to be doing fine. I stopped my subscription to the Tennessean because there are few new stories every day, only a repeat of old stories with maybe one line of new information, then the old story is repeated as if it was new information. That is an old, well-known trick in the industry. As a result, I find the Tennessean widget, the Tennessean app and the Tennessean, itself, to be utterly worthless. It’s a shame, too, because I subscribed to the Tennessean to support local journalism, which I know to be vital to our society. Perhaps, only when people like me start leaving will the Tennessean start operating the way it is supposed to. When I was a newspaper reporter, we were required to submit two new stories every day. If we submitted a repeat of a story we had already written with only a couple of new sentences at the top, we would have been fired. I am certain that the Tennessean could offer numerous viable excuses for why it is not able to live up to the journalistic standards that were established long ago. However, it is their responsibility to find solutions to overcome those obstacles. Papers of record have always had obstacles to overcome that were unique to their era. You just do it. Just look at all these reviews that basically say the same thing.
Keep resigning in 2/5
I love the content but hate that I have to keep resigning all the time. It make accessing stories that I am alerted to very frustrating.
Great Resource 5/5
This is great up to minute resource for all things Tennessee.
Good news 5/5
By still kicking!
Thanks for keeping us up to date!
Great News Source 4/5
Love the Tennessean for the local reporting and great journalism. I think the app gives too many notifications, but the content is very good.
App no longer works 1/5
This app will no longer open. I pay for a subscription and it includes online access. If you don’t fix the app then you should reduce the subscription price.
Platform is faulty 2/5
The Tennessean’s content is decent. The platform seems out of date. Images don’t load properly, the display is awkward, and the navigation is not intuitive. Readers deserve better.
This has to be the most poorly maintained site I have ever used. Always says “no internet connection” even when every other site works. Takes forever to load.
Where are the comics? 1/5
By mouse o matic
Where are the comics in the electronic paper that my wife made me take instead of my paper.
Services and quality is so poor 1/5
We would like to discontinue services
Great content 5/5
The Tennessean provides great content for local Nashville residents.
Where are the comic strips? 2/5
The App 1/5
I look forward to having my coffee in the morning and reading the paper using theApp. But today the APP is not working AGAIN!! The Tennessean is an incompetent organization. Believe me I have been on the phone with them numerous times and sent online requests for information. It is a failing business.
Pretty great paper and app 5/5
By little geo
Pretty great paper and app. Subscribe so that we keep some level of local journalism going in mid-TN
By Jesús Montoya Escobar III
App needs some improvement. Have a subscription. Unable to view stories.
Good up to date news.
Can’t find what I need 2/5
By Nashville Cat Mama
The app won’t let me into my print account information to complain about no delivery or to put a stop on print delivery, yet when I try to use a browser to get to Tennessean.com, the app is opened
Awful app 1/5
This app is awful. I cannot find the newspaper as it appears in print.
Dopey app 1/5
Suddenly my Tennessean app said my account is inactive. Perhaps that explains why I can’t access the e-edition on my phone. The customer service rep said my account shouldn’t be inactive and promised to investigate. Meanwhile, no newspaper on my phone.
Not enough substance and too many ads 1/5
The Tennessean is not much of a “newspaper” anymore. Half of the newspaper is ads with way too many full page ads. Would love to see some world news included in the paper. This paper also needs to be bipartisan since it is the only newspaper in the area. It’s sad when you only get the paper once a week for the crossword puzzle, sale fliers and coupons. Won’t be renewing our subscription.
Must pay to read articles now 1/5
Despite years and years of using the Tennessean app, a couple months ago the app started to ask me to subscribe or log in to view an article. Initially I ignored it, it didn’t happen very often, and it wasn’t a big deal, of course paying subscribers should have more access to the newspaper. That was until the last 2 months, now it seems that there is no longer a rhyme or reason to the app blocking the viewing of the articles. Even when a notification doesn’t say, “subscribers only”, the article will be blocked from view. I refuse to buy a digital subscription, because the Tennessean uses personalized ad based revenue inside their app, and don’t offer an ad free version for subscribers. In my opinion, offering the app access to my personal information for them in turn to sell to advertisers, is more than compensation for online app access only. I called customer service, because other papers’ websites and apps, at the least say, “you have 10 free articles this month”. Then as a reader, you will know whether or not to click on an article-because why waste your “free articles” on headlines you read just to pass the time because you know you need to save your “free articles” for the headlines on the articles that pertain to you and you need the information. Not this paper, this paper sends notifications that doesn’t say “subscribers only” but will ask you to sign up or log in, they don’t tell you if you only have “x,y,z” number of articles you can view, and customer service is outsourced overseas to India and they only are there to answer the phone and sell subscriptions. I called customer service today and got nowhere, she would not even give me a local number. Can you believe the world we live in? You can’t even get the local phone number to the state newspaper anymore? Is that what this country is come to? It’s so much big business that we have to pay for news because ads aren’t enough and we don’t even have the right to contact our local paper directly here in TN and complain about it? I’m so sad for our country and what it’s come too. I remember the newspaper used to have the 615 number on the paper and a local Nashvillian would answer the phone when you called. It’s a shame. Delete this app, or don’t download it. It should be illegal for a newspaper to demand access to your personal information for nothing in return. Btw, you can get most of the news they send out in their notifications from News Channel 5’s app. Most of the time it matches their notifications word for word anyways! I really just wanted to read the story about why more teens are getting killed in cars this morning and couldn’t. Of all the articles, parents should be reading that one and reading it for free, that’s the one that it made me pay for-online and in the app. Isn’t that a shame? I just wanted to know how to help save lives and had to pay for the information! It makes me so sad. Of all the nonsense they write about and give out for free, the one thing that was really important, I couldn’t get access too unless I could afford a monthly subscription.
Inundated with ads 1/5
Never mind that I pay for a prescription, I can’t ever read past the advertisements covering the stories
Sports rag 1/5
i can’t stand all the Titans ads.
you’d think nothing else in & around the capital of Tennessee matters.
This is one of the hardest to use apps out there. A piece of garbage!
Won't stay logged in 1/5
I have an active digital subscription, but the app constantly logs me out. I can't stay logged in no matter what I try. Half the time it won't accept my login credentials at all - I enter them, and the empty login fields just reappear. Not even an error message. So I use the web site exclusively. The app is useless until this gets fixed, which I imagine will be the day after never.
Maybe worst news app ever! 1/5
Can’t even find the front page!
Smart app 5/5
By Lakes Park runner
Great, up-to-date information on the most important news in Nashville and Middle Tennessee.