Cant scan tickets after update 1/5
By SATX Lady
I’ve been using this app for years. Unfortunately the latest update broke it and tickets won’t scan making the app worthless to me.
By Mr Wait-a-Min
What wrong with your app it’s not working!
Broken scanner feature 1/5
By Chuck, Grapevine TX
After years of easy ticket scanning, the current version 100% fails to scan.
Please rollback to an earlier version until you can hire some QA staff and replace the programmers.
Never works! 1/5
With each update it seems to work less often!
Barcode scanner useless 1/5
Since update to latest version the barcode scanner barely works, never had a problem previously.
Unable to scan my tickets 3/5
I’ve had the app for years and always loved it. It seems that recently it may have been updated because I noticed the scanner is different on the app now. The scanner is horrible. I have to try numerous times to get it to scan a ticket. Sometimes I give up and just go to the website and look at the winning numbers. But before this update, the scanner always worked perfectly. I love the app but they got to do something about the scanner. 🤔
Scanner rarely works 1/5
Most of the time I receive an error message when I can the barcode on the Lottery tickets. The older version worked 100% of the time; this newer version only works 1% of the time.
Tx lottery app 1/5
With every update it gets worse. I can’t trust it. With the last update 2/2021
It is not working at all and I tried 4 phones with the same app. I have emailed them and no help. With covid- I would like to have a app to scan than to go into the store.
New version won’t scan 1/5
Version 2.8.2 won’t scan tickets on iPhone.
App freezes when trying to scan barcode 1/5
This app has consistently been garbage for years. Now the latest version freezes when trying to use the camera to scan the barcode.
By Er iqch
Doesn’t work with IOS 14.3. Don’t bother installing. Camera fails to capture bar code. Previous version with cross section worked perfectly. Please hire competent app engineers!
Texas lottery 1/5
It keeps on saying error barcode even though I scanned it a lot of times and it keeps saying error even tho it took the picture well so don’t recommend getting the app. Fix it.
Scanning Option 1/5
So if you can scan the ticket to see you if it’s a winner without scratching it off, what keeps the clerks from the stop and rob from doing that????
Scanner is a joke 1/5
You screwed the app up with your last update. Scan feature is extremely difficult to use and the majority of the time it doesn’t work.
Buggy and unreliable 1/5
This app is absolutely terrible. I can’t believe with all of the money they generate that they can’t afford a working app. Scan option constantly crashes and freezes.
Scan option does not work 1/5
The scan option does not work. I uninstalled and reinstalled and the scan option still does not work.
App is freezing up 2/5
I am not sure what has happened, it seems as though this app has started to freeze up for some reason not really sure what’s going on. I know prior to the update everything was working fine I’m not really sure when this is going to be resolved however I do enjoy the app but right now not so much just wanting to know when are you gonna make the updates to stop all of the freezing going on?
Good luck 1/5
Good luck trying get this application to load on an iPhone. It never connects, whether on WiFi or cellular. Deleted it...
The developers responded and want to waste more of my time. What is the incentive here to contact them either by giving them my email address or phone number? I reinstalled it, and it worked fine, for about three days...
I have deleted the app and restarted my iPhone XR every time. I will just go to the store and stand there at the scanner to check them. There is no need for me to waste more time on the phone to troubleshoot this app. That is the root problem, THE APP...
Deleted it again, and no reinstalling it this time.
I hope IF I ever win any substantial prizes that when you go to claim them, the Texas Lottery doesn’t have a sign on the door saying, ‘Buffering, please wait outside while we attempt to log in to the lottery system,” with the doors locked and laughing at you... HEHEHEHE
Ticket scam ! DOESNT SCAN ! 2/5
Enjoy the app but lately it’s been horrible ! The ticket scanner was working fine then a new update and now the app is bugged out. DOESNT load then when it does the ticket scanner doesn’t work ? Don’t fox things that are not broken ! Ps. Your new ticket 50x ? I get a 5x symbol on the ticket so I’m thinking cool at least a $25 winner because it’s a $5 scratcher. I scratch and it’s $2 under the 5x ? There are no $2 prizes so why is there one under the 5x ! Hope the sales on these are way down. I’ve been letting every one I know and customers in stores that these new tickets are scams !
App doesn’t work half the time. Use to work great. If it’s not broke, don’t fix it!
App not working properly
Does not work 1/5
Keeps buffering. Deleted and reinstalled still buffering.
Not opening 4/5
I’m trying to open it and it just spinning. It’s since started working.
New version doesn’t work 1/5
Been using this app for a couple years with no issues whatsoever. Was forced to download latest version and it is clunky, takes forever to open, and crashes when I try and scan my ticket. Why mess with something that works ?
Slow and unreliable 2/5
The app always shuts down or won’t load the main screen. Sometimes it works, sometimes it doesn’t. Would appreciate if it worked correctly.
Won’t load 4/5
App is stuck on terms and conditions page and it’s useless.
Update: app has since resolved the issue, don’t know what fixed it but it is usable now.
DO NOT WORK 2/5
Why can’t you put this on a platform that works? Opening this app on a consistent basis is impossible! OR the scanner is not working properly. What’s up with that? Consider hiring experienced programmers that can build a better app! If the app can’t handle the millions of Texans that access this app maybe you should shut it down. No one can use it anyway!
Don’t bother 1/5
Just downloaded and have been waiting 5 minutes for terms and conditions to load. As someone who works with developers and apps on a daily basis, this should take about 5 seconds to load.
Not working 1/5
Never had issues... Now it won’t load. Tried to uninstall and reinstall the app but it is still not working
Rarely works 1/5
Worthless. Won’t load won’t scan
The app won’t load 1/5
The app won’t open and I redownloaded it and it still won’t open
App not working. It just stays loading loading... but no response. It’s been like this for about a week or so that I noticed it doing that. Please fix.
Fix the app 2/5
App will half scan tickets and log you out in the middle of scanning or it will not load at all. I downloaded this app because it was convenient and so I didn’t have to type in all the codes on the second change tickets
Typical Texas 1/5
In true Texas bureaucrat form, the app does not work. It won’t even load the T&C to get set up.
Doesn’t work 3/5
The application is great but doesn’t function good all the time it keeps buffering and buffering longer than normal
Won’t load 1/5
Cant get passed the terms and conditions. Please fix this.
Not available 1/5
By OCD X2
Can’t raise the app on my android phone or my iPad mini. It’s 2:10 PM in Houston Texas January 8. Hope this is just a temporary goof?
Now it won’t even open! 1/5
This app HAD 3.5 stars from me originally. Now after it’s last update IT DOESN’T WORK PERIOD! 😥. #1. It opens and asks to use your location-you allow or deny (I’ve done both to see if either answer allows the app to open... it doesn’t matter!) #2. It asks if I am 18yrs old/older and I tap yes. #3. I tap continue... AND IT FREEZES WITH THE PIN WHEEL JUST GOING AROUND AND AROUND!!!! ...stopped waiting on it to load after 12 minutes! ...LITERALLY 12 MINUTES! 😡
Scanner doesn’t work 1/5
With the most recent update (supposedly to make the scanner better) the scanner has stopped working. Freezes up or takes five minutes to scan and then says invalid barcode. Might actually scan once out of every 10 times. Worked much better before this recent update. Tried deleting app and re-installing and now the app times out (sits and spins) on the terms and conditions page. Can’t get past this page rendering the app completely useless.
Ticket scanner for Texas lottery 5/5
It won’t load up keeps going around in circles getting ready to delete. I deleted it reboot did same thing??
App keeps freezing 1/5
Used to be an awesome app that always worked now it’s trash. Always freezing
It works every now and then 2/5
This app after the update works just every now and then. At least the one before this worked 95% of the time. Piece of junk unless they fix it
App just freezes 1/5
Today, January 7th 2021 I attempted to open the app to check my Mega Millions tickets and the app just freezes and spins. Not good.
Does not work!!! 1/5
Always having issues!
Upgrade was a huge step backward 1/5
App used to work great, but the new upgrade is very slow to load, the scanner may or may not work, and it’s generally an inferior product when compared to the version that worked for years.
Texas lottery scanner 1/5
This app hasn’t worked for me, it needs to be upgraded or worked on cause all it does when I scan a ticket it freezes up on me
It’s a pretty cool app but after a while it was just stuck on the terms and conditions screen loading. So I deleted it and downloaded it again just for it to do the same thing.
2020 Update ruined the app. 1/5
The app was a great tool to check numbers, scan tickets, and keep track of winning scratch tickets along with unclaimed jackpots. The update runs the app too slow. It crashes, fails to scan tickets, and did I mention too slow? The speed of the app is equivalent to downloading a movie using a 1994 dial up connection. Texas Lottery, please allocate some funds to immediately roll out an app that measures up to the amount of capital gained by your business.
By this was my dare
I use to like this app now it’s all stupid keeps buffering and doesn’t let you do anything