The best place 5/5
I Love Texas road house
Texas Roadhouse!!! 5/5
By D I P H
As always my husband and I are so grateful for Texas Roadhouse’s delicious meals!!! Please build a New Texas Roadhouse on the south-side of town. Thank you
Tex MJ 5/5
By MJ Here
Only app so far for me to allow two different payments for the total balance.
Love Road House meals
To feed a single person or a family.
Great place to go out to eat or ordering for your home
Waitlist is a Sham 1/5
By Shibby_Dude :D
So I downloaded this for the joining waitlist feature. Sounded fantastic! Our Texas Roadhouse is constantly packed and with ours having a 2 hour wait last Friday, we decided to try back today (the following Friday). We sat and had a glass of wine at a favorite spot and I put us on the waitlist. It said an hour and to come check in at 6:30. We rolled up and checked in at 6:25. I was not told that there was a waitlist once you got here. It is 7 o’clock and there are still 6 people ahead of us in line. What’s the point in even having a waitlist function if you’ve gotta wait 35+ minutes once you get here?! Stupid.
By Val Oh
I’m satisfied with the way the ordering went so hopefully it will be the same for the food! Hehaw!
Great casual food - app is great 5/5
Ordering via the app to-go is so easy. And Roadhouse is just great, hearty comfort food.
EXCELLENT FOOD 5/5
By BEN OBEONE
EVERY MEAL WE HAVE HAD HAS BEEN COOKED CORRECTLY AND THE QUALITY OF FOOD IS VERY GOOD
Not working right 1/5
By SCF likes TWC
About three weeks ago when joining wait list I stopped getting the text to notify the store where I arrived. Yesterday I tried deleting the app and reinstalling. Now it doesn’t recognize my password. I request a reset and I get an email that takes me to a link that doesn’t allow me to reset password. I go online on pc and get the correct screen but while populated with my information it doesn’t recognize my old password so I can change it. HELP Please.
Customer service 5/5
We had the pleasure of having a young lady named Kaitlin as our server today at the Texas roadhouse in Cartersville.She had an amazing personality! She made sure our needs are met. The order was correct and the food was absolutely delicious! We also met a manager named Jeff who was very friendly and made sure our needs were met. Kaitlin and Geoff both are keepers! we will definitely be back to this Texas Roadhouse, and will refer them to our family and friends.
Great food 5/5
By CJ Sr49
Wife’s favorite food to make her happy.
restaurants fantastic but the app is horrible 1/5
Anytime I use the app to do anything it always fails. If I do call ahead seating from the app it does not go through. if I put an order in through the app it tells me it went through but it doesn’t go through.It has never worked for me ever.
The steaks and chicken fried steaks are good but the herb crusted chicken with caramelized lemon is “chefs kiss” perfection. The portions are good and the price is affordable! This is my go to fave.
Fresh bread 5/5
By Kika V.
Love it! 5/5
By G money hizzle
Love eating at Texas Roadhouse. We eat there every chance that we get. Love the atmosphere. Employees are always nice and good service. Glad to have one in Clovis NM. Yum yum!!
Great app 5/5
Great easy to use
Great Restaurant 5/5
Food is always high quality and prepared in a timely manor. Love Texas Roadhouse!
Great Service 5/5
My order was ready on time and was delicious! The girl working was very polite and helpful!
Love how easy this app is!
Great App 5/5
By The Advisorerer
Such an easy user friendly app
Great food 5/5
Less order choices in the menu for take out 3/5
Placed an order for prime rib to go: not available; ribeye: not available. Had to order NY strip which is not my favorite meat cut. Was it because it was a to go order and they only wanted to do “eat in” or did they really ran out of meat on a Sunday afternoon?
App sent order to different state—still waiting for refund 1/5
After using the app successfully numerous times, I had the misfortune of having it send my order to a completely different state. I was charged for the order and did not realize what happened until waiting to pick up my order at our local Texas Roadhouse. The restaurant actually helped figure out the issue. I had to place a new order and pay again as the refund needed to come from the restaurant that received the order and payment. I called the other restaurant to cancel the order, but no one there knew how to refund my money. They told me to expect a call from the one person who knew how to do this the next day. I waited and called again during the hours they said the person would be there with no luck. I have called repeatedly and have been told I would get a call back, but I still haven’t heard from them or received a refund. I want my money back. This is ridiculous. I would appreciate someone contacting me about this issue.
Preci B 5/5
I always to buy my gift cards to to this restaurant. I think the price is fair and the food is also good.
Pictures are a good call & Nice transitions 5/5
Made it go so smoothly being able to see what you are buying and the prompts. Thank you!
By love copones
Es favor y efectiva en cada orden
By Juliana T76
We love the food and portion size
Will not allow login with VPN 3/5
In today’s world, a Virtual Private Network (VPN) is a must, particularly in a mobile environment. This must be recognized and accepted by your company such that your app allows access while we have an active VPN connection.
Easy Peasy 5/5
Ordering by app or by internet is not usually an issue. It’s what you end up with. I ask for no bread and receive it anyway. My last order of chicken fried sirloin was so overcooked it was like shoe leather. Hopefully today’s order will be as great as the first time I ordered. Fingers Crossed 🤞🏼
This may be the best food app I’ve used. Super user friendly; allows easy order customization. 5/5
since my family is comprised of extremely picky eaters. The to go portion of the app was amazing allowing PRECISE customization. This maybe the easiest food app I’ve ever used.
Slow service 4/5
Took a whole hour to prepare to go order
Love this Orem location 5/5
We live ordering g from the Orem UT restaurant. The store owner Clayton, is always so attentive to my catering orders. Our personal dine in orders are always met with happy people working. Clayton must be a great boss to have and keep happy employees there. Thanks
Great app 5/5
The way you are able to itemize your menu all the way down to egg or tomato in the salad 💯
Easy order 5/5
The best. Easy order and the pick up counter has always been great
Accessibility problem for blind users 1/5
Accessibility problem with this app. Unable to enter party size for wait list using the IOS Voiceover accessibility feature.
Absolutely horrible customer service! 1/5
This restaurant just opened in Manassas VA and the to go staff is very rude and their attitude is horrible. In fact, the staff spent more time laughing and playing around and not addressing the customer concerns. My orders were wrong and missing several items.
Almost perfect 4/5
Not a specific gripe about the app, but about the policy of some local franchises in Northeastern Florida. None of the restaurants allow the use of a delivery service, which doesn’t make sense, when to go orders are available. I was told it was the philosophy of the brand. I’m not sure if I was lied to by my local restaurant franchise owner or if really is a company wide philosophy, but not allowing delivery cuts down on tons of business and in inconvenient. I know I would definitely order more if delivery was available, so I wouldn’t have to leave my party and/or family to wait in a parking lot.
Makes ordering to-go so easy! 5/5
The order to-go features are very user-friendly. Customization of items is very easy!
I keep getting an error validating my basket but doesn’t ever get fixed. The app is up to date, I’ve closed it, reopened it, redownload it, and you guys send us to the contact the company but there isn’t an option in the drop down descriptions for this issue. This is all around terrible support and the app doesn’t even work. Trash.
Easy App 5/5
Used the app for the first time. Very easy! Loved it!
Best Restaurant Ever 5/5
Easy to use.
Not updated to current or new locations! 3/5
Works well for older locations but the once closer to my house won’t show up on the app no matter what I do. Now I don’t know if it’s a user error or something in the app but it just won’t show up!!!
Texas Roadhouse 5/5
By bigc 1
App was easy to use and food was not expensive
GOOD AND GREAT FOOD!
Love the app! 4/5
I don’t like the flow of placing an order. I make my choices before signing into the app. When I attempt to sign in first I was sent to olo.com website. Not the best experience.
Missing multiple items
Good Food 5/5
By a once a year flyer
It’s easy to order from Texas Roadhouse. Food is tasty and service is great! Thanks.
Customer service 5/5
By Grand danes
Very useful app