Login is horrible. 1/5
By Venting Virgo
Even after several reset attempts it won’t let me login. I KNOW I have points too. I even clicked “save password”. Attempted to login and it says invalid. HOW???
CRASH CRASH AND CRASH AGAIN 1/5
Been trying to log in for 2 days. If the password reset link took a whole day to be sent. Spend the last day, and a half trying to log in but all it does is crash once I enter my info. Getting frustrated
The servers and bartenders at the Friday’s Gold Coast are are freaking phenomenal! Truly wonderful people who make truly wonderful Long Island Iced Teas.
Needs fixing 2/5
Every time I get an alert about a special being offered, it comes into the app through the messages. The problem is that the little red one indicating there’s a message waiting does not disappear when I delete the message. It’s irritating to have that “1” continuing to show up and make me think there’s a message waiting when in fact I’ve already cleared it. I’m about to delete the app because this is so frustrating for me.
By Diva nurse2005
Awesome coupons and deals
Allen Sloan 5/5
Allen is awesome! At the Panama City Beach, FL Friday’s!
Save my table 4/5
By shelby 317
When trying to save a table it will not change location
TGIF STAFF 5/5
By poop emoji man
The employees at TGIF are always friendly and they always have a smile on their face the food is delicious and the service is just great
Great App 5/5
Easy App to use from ordering to pay. Thanks TGIF.
When I log in the app crashes.
Great food 5/5
The BEST BBQ chicken salad anywhere!
Log in issues 1/5
Can’t log in. Can’t scan receipts or input the code the get rewards credit. Useless app!!
Can’t login 1/5
Has spells where I can’t login to the app with same login that works on website.
Experience at TGI Fridays 2/5
Service was slow as we sat at the bar. Had to wait to get served. The table behind me had dirty dishes on from when we got there at2:30 until we left around 5:30 and the table still wasn’t bused. There wasn’t any enthusiasm from the bartenders or the severs, it was like we were unconvincing by being there. Seems like they didn’t want to be there. No one had a smile. It just didn’t feel like a friendly atmosphere.
App Alerts 1/5
By Lola Monrow
App alerts are still showing up although the messages have been reviewed and deleted. I do not having alerts continue to appear as unread notifications. The App Store does not reflect that I need to update the app nor has it updated so that’s not the issue on my end. I simply open the notifications, read them, and delete them, yet they appear as though I have notifications from T. G. I. Fridays. Please advise how to fix this issue, thanks!
When placing an order through the app it always shows app is experiencing difficulties! It’s never working! The app is useless just call your order in. I only keep the app for my points.
Loving it 5/5
The Fridays app is great. The only suggestion i could give is to allow me to make certain request to items that are on sale. Like when i ordered the drink, entree, and app for $13, i was not able to customize my entree to get the avacado and other stuff off the sandwich. Still a great app and love the direction you guys are moving!
Rosemead TGI Friday 5/5
By 7 Ruvas
At Rosemead TGI Friday Gina and Richard are great. Great food, great service.
Login Doesn’t Work 1/5
I’ve never had any problems with the app before the update. The last about 6 times I’ve tried to log in to see what rewards I have available or even to scan my receipt to get more points, it won’t let me. It keeps telling me the email and password doesn’t match. Yet I can go online and log in just fine using the exact same information! Extremely inconvenient! What’s the point of the app if you can’t log into it to use it? Please fix it. Trying to keep from deleting it but looks like I may have to after all.
Server was fantastic
But host gave me a 8 to 10 min wait
In half empty restaurant
Went to restroom since we had to wait
It was dirty , garbage over flowing
Took forever to get chips & salsa maybe had 3 min before entree
Entee’s came out before kids meal ... odd
Pasta no bread stick . Server got for me to go .
Overall experience if it wasn’t for the server I would have given one star
She was great
Get Rewards Credit function not working 4/5
Great app except the Get Rewards Credit function doesn’t work. When I tap the camera icon (within the app), nothing happens. When I manually input the Rewards Code (from my receipt), a message pops up telling me to see an associate at the restaurant! Please fix.
Using rewards 4/5
Just would like to be able use my rewards during check out. With online orders, love me some Fridays✌️
The app is outdated. Same as it was years ago. Still no support for larger phones or the iPhone X style screens with the “notch”.. Not enough done-in promotions, mostly order online.. Needs an overall facelift.
Payment Options 1/5
The reason why I downloaded the app was to preorder my food so that I can pick it up and go. I have a gift card, so clearly I don’t have a need to use my card to purchase my food. UNFORTUNATELY, the app doesn’t even have a spot to plug in your gift card information. It also doesn’t give you the option to pay in store (like Buffalo Wild Wings) so that I can present my gift card then. Now I have to go in restaurant and order my food. The whole point of the app is to avoid that. It was a waste of time downloading the app.
By Mekole ll
Love it but you can’t request things a certain way you have to call to change it
False Advertisement 1/5
Don’t bother. This app does not give you rewards credit for your purchases, nor do you get a free appetizer for signing up. The full site, mobile site, and the app does not work when it comes to more then half of its features or services. You also can’t get a response through they’re customer service number, nor the inquiry sheet they make you fill out when there’s a problem. It actually doesn’t go thru at all. All I’ve gotten through numerous attempts for weeks to get my balance corrected was technical difficulties. I’m filing a formal complaint against Friday’s with the FTC, and any other agency that protects consumers against fraud and false advertisements.
Easy Peasy 5/5
The app has come a long way! I love it! So easy to use!
No Parsley! 4/5
By Pam B 04
When someone requests “no parsley” on their food, trying to disguise it with a layer of extra cheese, not only does it not work, it’s just wrong. Admit you goofed and make it again.
Here’s to a great institution of dining 5/5
By *Capt'n Jim*
It’s nice to know you can get a meal you can count on at T.G.I. Friday’s. I have been going to Friday’s for over 40 years and always enjoy the dining experience. Great staff, interesting and widely varied menu and always appreciating its customers through the Stripes program, you can count in them for a friendly relaxing atmosphere.
Terrible needs more bug fixes 1/5
This app always has something wrong with it from not being able to scan my rewards to not being able to make an order there are many more errors and bugs in this app that need to be check on
Lots of technical glitches and cannot claim Rewards at checkout 2/5
This app (almost every time I have used it) says “experiencing technical difficulties please contact your server”. So I am not able to order on my phone using the app and end up just calling my order in the old fashioned way. This app also does not let you claim/use any rewards you have earned which is unfortunate.
4 or 5 clicks and my food is ordered!! Fast and easy
Needs more sides options like utensils, ketchup, napkins, mayo, etc... and time to pick up order
Service was great! Endless shrimp & chicken! Yum!
Enrique, our server was super!
By Chi Chi..
I used to love this app. Kinda still do because I eat here often, and I enjoy seeing my points add up but whenever I log into the app for some reason I’m unable to redeem my reward points. It’s been this way for months. I don’t see any contact details to call or email. All of the “bug fixes” within the app but still didn’t do anything about the rewards section. I hope you guys fix this soon.
Changed from 3 stars to 5 stars because now it works. You must redeem your reward points using the web. Unfortunately the app isn’t working for me when it comes to redeeming my points.
By Ump Rick
Great ribs! Fantastic Servce...
All you can eat shrimp 3/5
I had the jack daniels chicken with all you can eat shrimp. Didn’t get a refill on shrimp because they were not very good ( way too much batter). Also the chicken is described as 2 chicken breast. These were not 2 chicken breast it was more like one small breast cut in two. The sauce was good as well as the broccoli and mashed potatoes. However portions were extremely small. I’m glad I’m not a big eater. This meal would not fill most people
Camera not working 4/5
Tapped on Camera to add point but wasn’t working. I have also put in 10 different and unique nicknames and it’s saying they are all taken . Lol
Good food! 5/5
Service is always friendly and professional. The food is always good. Salsa and chips are always free with the Friday’s app. Great deal
We have been coming regularly for 6/7 months. Meghan Short is absolutely fabulous and very personable, professional and attentive to us. She is a huge asset to this establishment. She is the reason we keep returning.
Great App, made making reservations on a busy day easy.
Great App 5/5
App has improved...it’s very easy to use. I was able to select and place an order with ease.
Great experience good service
Service could’ve been better 2/5
Friday at West Nyack food serviced was cold
Service at the bar it is great 5/5
The app NEVER works !!
Don’t bother 1/5
By Local Watcher
Tho app doesn’t work, even at the restaurant and attached to their WiFi.
Annoying Bug 3/5
Overall I like the app, BUT the last 2 updates have failed to fix the annoying, ever-present “message badge” LONG after the message had been reviewed AND deleted. The only time it “changes” is when Friday’s sends a new message notification; then the annoying badge gets “changed” to reflect 1 new notification. Go in & read message, delete & the badge continues to appear (like it was never read). I’m to the point I simply ignore the notifications now, which from a marketing perspective isn’t what you want a customer to do. If Friday’s ever fixes this bug (which wasn’t there initially for the longest time), then I’ll start reading their motivation messages again.
App is not working 1/5
First I was getting technical issues errors with the App, please see your server. But I’m not at the restaurant so I can’t see the server. Now it keeps telling me that my email and/or password are incorrect, which I know they are correct. But I tried updating the password by requesting a new one. They said they sent me a link to update it but I never the email. Something is very wrong with the App.