Not Functional 1/5
I used the app for several months with no issues.
Now..beginning in April 2018...the app is not working. The most frustrating part is it allows you to go through the order process until payment...then it notifies you that the app isn’t working and to “see your server”....? I’m trying to order from home...So the direction
S don’t even make sense.
I’ve tried this app for over a month with no updates, I give it a single star.
The order to go is not working 2/5
Just I stated on the title, the website and the app is not allowing me to order online. I was trying to get the online specials and it simply didn’t let me check out! When trying to call the order in we explained the situation and the person who took out order just didn’t have and good customer service at all! Really frustrating
Wish I could use the points 1/5
For months and months, whether I’m using the app or the website, I can’t redeem my points. I get the same technical difficulties pop up every time. Why would you not fix this? You’re alienating your best customers!
Passwords not able to work and reset doesn’t work 1/5
Tried several times to reset password and it comes up unable to reset! Tried entering password and doesn’t work your app is useless to me now disappointed
Your app constantly glitches and nothing works. Like ever. Maybe it’s my phone but the app just always signs me out and sits there loading when I try to order/checkout. Guess I’ll just go to chili’s.
Barely Works 2/5
This app unreliable at best. Just call the location you want to go to/order from because this app won't get the job done.
Finally (nearly 1 year later) working with IOS 9 again. 3/5
By Technology Teacher
App is working again. Has a stability issue with frequent crashes on log-in. Considering it took a year and 6 releases to fix instant crashing issue. I can live with current problem.
Fix the bugs already! 1/5
This app is as bad as the restaurant! I have points but the app won’t open when I sign in! Every time!!! It opens, I try and sign in, and the app closes! Every time!
App, Not the Restaurant 5/5
People keep forgetting the App Store reviews are for the app, not the service at the restaurant, or the food, or the weather …
Taxes are done 2x points promo for online orders BUT don’t offer online service is L.A./Ladera 1/5
You guys are idiots! You offer Taxes are done 2x points for online orders but you don’t offer online services in Los Angeles County/Ladera Heights or any other location close to 90056, what a joke. Hey, offer online services at ALL of your restaurants FIRST and then send notification via your app for promotions/discounts to your loyal patrons.
All was an issue 1/5
Everytime I try to place an order to go or make reservations it always says there’s an issue and I can’t complete my request.
Problems with App functions 3/5
Apple Pay wouldn’t respond; LOOONG Lavin some functions (though network is responding fast/normal)
App did not work at Asheville,NC LOCATION 2/5
This app did not work at the Asheville, NC location. No bar code to scan and when I input the info on the check it would not accept it. So....now what??? Why is this a thing if it does not work. How do I get the reward points for being at TGIFridays???
Frustratingly poor design 2/5
The idea is good, and when working you can order and check your points balance. But why would it forget a stored password so often? And for all the advertising about ‘buy gift cards’, why in the world can’t you use one to pay for an order placed through the app? Annoying.
Doesn’t work 1/5
When I downloaded the app, it worked the first time. Now every time I try to sign in, it crashes. Essentially the app is now useless to me because it keeps crashing. Avoid this app if possible.
Force close 1/5
App keeps force closing when I try to log into my rewards
Works okay 3/5
By Jennifer Hatcher
It works fairly okay. However, it doesn't show up in the App Store for me unless I go through Chrome and search for it. It's not in my purchased apps and despite it having a regular logo in the store, it doesn't once it's downloaded. I've used it to pay my bill, which is faster than waiting sometimes, but the app doesn't automatically let the restaurant know that you have paid. I received a call tonight from our waitress about 10 minutes after leaving asking why we left without paying.
Cannot open this App 1/5
Even with an update on my iPhone 6, I can't open this app. Fridays has lost my business on several occasions because of this.
To save you some time: 1/5
App doesn’t work. Failure of an attempt and a waste of money in competition with other companies raking in big money with apps and online ordering. Tgi lists ‘online ordering’ in the app, which just redirects you to calling locations that don’t pick up the phone. Obviously developed this app just to advertise that they have one. Crossing them off my ‘wonder what im hungry for’ list, as should you. There are plenty of competent companies out there.
iPhone X support??? 1/5
By Shawn Harward
Where is it?
Fix the technical issue 1/5
By GLoomy nurse
The app would be great if it would actually work and stop saying its having technical difficulties every time you try to finish an order.
Need improvement 3/5
It would be helpful if the app automatically saved my receipt when I scan it and pay for my food with the app
Or when i scan in and enter in my rewards credit
A+ for having Apple Pay function in the app
Even with the new update it crashes right away. Kind of hard to use if it never works.
Doesn’t do anything 1/5
Always “experiencing difficulties”
App crashes as soon as you click on it 1/5
:-( You can go on their website to view/redeem rewards, but I would rather have the app back.
By Friday's Fan
Why is the App still not working after 3 months? Every time I open it it crashes and closes. I have been a fan for years and have amassed a good amount of points but I can't use them. Please get this fixed!
Rewards section doesn’t work 3/5
As someone said before, an error message comes up when you hit the use rewards option. Please fix on the next update.
Concept ok but useless 2/5
By Huguette A R
This app is useless if I can never redeem the points I have earned. Every time I go to “USE REWARDS” it says my points cannot be located under this email. Some error always come up.
They make sure you can pay but cannot fix the issue of not being able to use your points that you earned.
Double check your location! 1/5
By Least eve
Really needs a location selection page in the ordering process. Placed an order and it’s not until the receipt that it tells me Syracuse NY. I’m over 70 miles away from there. Had to call them and cancel the order. Then change the location in the app before completely rebuilding the order and placing again.
Sends your order to wrong store 1/5
Even after I double checked and confirmed my order location, it still sent it to the wrong store and I am going through hell trying to get my refund. Don’t bother using this app. Not worth the perceived benefits of being easier. Definitely not easier.
still broken after 3 months 1/5
By Cpf Stifler
I've been a loyal customer and regular for 24 years. I go 2-3 times a week since it's within walking distance to my house. No more. I'm boycotting til you fix this app. I have a bunch of points I want to use and can't get in. It flashes when you click to open the app like everyone else says on here and shuts down. I tried to get in through the web and it tells me incorrect password almost always even though it's not. What a frustrating thing to have to deal with. 24 years I'm a regular 2-3 times every week. No more. And neither are 4 other regulars. Many times we are the only ones siting at the bar from 5-7 on Monday nights. Now no one will be there until you fix this. We've all had it. I've complained 4x. Only 1 response out of 4 and that was 2 months ago. Said "we're working on it?" 2 months? I could have written a new script for it in 24 hours! Just horrible how you guys treat people. Oh and get your open table thing fixed with their app too. No one in the restaurant including the manager knows how to check you in to the open table app when you make a reservation. I give your company an F-. Well it's back to carrabas and bonefish grill to spend my money until it's fixed...cya Fridays :)
Worst restaurant app 1/5
Terrible app . Spend tons of money here and my account won’t even log me in to redeem points .
Don’t waste your time. 1/5
Order online? No
Pay while dinning? No
It doesn’t do anything but take up space.
If I could give it no stars I would.
Does not work 1/5
I don’t understand why you can’t get this right. I can’t sign in, I know my da*m password.
Still can’t use it 1/5
By Shahar HD
Technical difficulties every time I go to checkout.
“See your server” - the whole idea of having an app is to do online ordering before I get to the restaurant...
I’m hangry. 1/5
By hangry guy
Wanted to order their deal that they keep advertising during the World Series. Can’t find the link to order online and pick up. Lame app. Don’t download
SHAME ON YOU TGI FRIDAYS!!! APP IS A TOTAL EMBARRASSMENT TO YOUR NAME!!! 1/5
I’ve had this App for over 5 years, and from the beginning of downloading it; it STILL doesn’t work correctly!!! EVERY time I go to TGI Fridays & attempt to use the App inside the restaurant, it opens yet it doesn’t receive my password. I KNOW MY PASSWORD, yet it CONTINUOUSLY says; oops that was the wrong password. Or something to that effect. YOU SHOULD BE ABSOLUTELY EMBARRASSED!!! I am a witness that, NO MATTER how many bug fixes or updates you do on this App, IT STILL DOESN'T WORK!!! I’m totally curious as to how this App is the ONLY 1 that can’t get it right! TGI FRIDAYS YOU SHOULD BE ASHAMED!!! All the money customers spend in your restaurants, and you can’t even offer a HALFWAY DECENT APP FOR THE PUBLIC TO USE!!! SHAME ON YOU!!!!
Avoid this useless app 1/5
App crashes on launch. Completely useless and to give it one star is one star more than it deserves.
No reward points! 1/5
Apparently somewhere there is a flaw. Even tho we downloaded the app and participated in the program, we received zero points for our most recent visit to a Fridays restaurant. The waitress lets us know that with our order we should have enough points to receive a reward for our next time we come to the restaurant, but instead my account shows zero points!
Does not work! 1/5
By NiceNRG Jewelry & Gifts
App crashes; does not open. Please fix!
App crashes! 2/5
I agree with most of these recent reviews. As soon as I try to open the app it crashes. Never had this problem before. Upgrade seems to have made it worse!
The app does not work. It crashes as soon as you try to open it. Please fix!!
Fix this update 1/5
New update doesn't work. Can't open app to get points for your food. Useless app.
This app is a waste of space on your phone 😬. I had a few evening meetings so we tried the app to save time.. It never worked..
Crashes on open 1/5
App crashes upon opening. Even after uninstalling and rebooting phone. Totally unusable.
App keeps crashing 1/5
As soon as you open it it closes.
Bad update! I want to go back to the previous version! 1/5
The app won't even open. I click on the icon and it flashes and goes away. If I try to open it from within the App Store, it opens and stays on the launch screen and never goes any further.
the app doesn't work 1/5
Go back to the old update
By Rajiv goblin
Crashes on opening 1/5
By Runway fan
How can I check my rewards? This is terrible. Please fix. I'll eat elsewhere till I can open app.