Pay instant in store 5/5
The app needs the capability to pay in the store without waiting for two hours.
Worst search engine 2/5
By Dedicated OldiesLover
For the industry it has the worst search engine. If you find an item one day under a certain category, it is not to be found the next—anywhere!
Have fun...did a search for French drain and got a bunch of French gold tub and shower drains???
It’s also frustrating not be able to return to a previous page when searching.
They need to hire a superior programmer!
It’s a great app it’s a great store and I love everything about
app ! 5/5
By Maci ur
Powermate tiller 1/5
By Wade Shelton
Brought home and wouldn’t start
No treated posts? 2/5
I want to price check 6x6 posts. The app shows me not one 6x6 post.
Easy pizy 5/5
Always easy to order on line with HD app. What I like most is its intuitive movements from screen to screen.
Password and/or username doesn’t work 1/5
The website and app don’t talk to eachother
Great help 5/5
Easy to use, helpful direction and input to finding my needs.
Review of service 5/5
I really enjoy shopping at your store. Everything is easy to find and if I cannot find the product, staff is always friendly and helpful with where the items are and how to use them.
Can’t put my email address in. 1/5
It won’t accept my email address because it has a “.” before the “@“.
Needs major update. 1/5
Very unreliable. Can’t find anything
Your web sight is not user friendly very hard to navigate if you dont know exactly what the item is called.
Love In store pick up 5/5
By The king lives in me
I love that we can buy online and they have it ready for us in our local store:) I love this app
Great app for iPhone! 5/5
Easy to search & order!
Where is it? 2/5
Usually I love this app but this time it WON’T TELL ME WHERE THE ITEM IS! That’s what I use the app for.
Soooo helpful!! 5/5
I work here and it helps so when a customer asks where something is I can direct them straight to the item. As the customer, I can get whatever I want without having to wait for an attendant.
Happy shopper 5/5
Very efficient and reliable to shop when item is available only on line or not in stock in local store. Safe checkout. Fast predictable shipping, plus easy returns if needed. Thanks..
There is not a way to apply a military discount on check out.
Plantation Shutters 4/5
By Larry App
Missing hinge pins and all hardware. Dry frustrating
First time wood fence builder 5/5
By Teddie Burr
I’m building a wood fence in my new home. I’ve been there for about a year and have felt lost when ever doing any work on my home. Lucky for me I have the Home Depot app and it’s the best. I can search for any item I need and most have videos and suggestions on how to go about the right way of doing it. If it wasn’t for Home Depot I’d probably throw my money away on paying some one else to do it. Thanks to the app, I am confident on doing work around my home on my own. If I have any questions I don’t feel lost anymore. Thanks 😊
Price is over all other home’s supply stores 3/5
Great app for creating lists and viewing inventory 4/5
Sometimes it wont load anything as it requires wifi to really work.
Easy shopping 5/5
By Kona Jim
Home Depot makes the buying easy and love the free home delivery.
Good selection. Horrible Customer Service 1/5
This app works just like it says in the description. Helpful for finding prices on misplaced/unmarked items. I don’t spend my money there anymore after I used a $50 gift card on a $70+ purchase and got charged the full amount to my debit card. The customer service was/is non existent. What a joke.
No in stock 1/5
Drove 2 hours but computer is wrong and they have none in stock. Poor management
Very convenient. App is helpful in store and when purchasing order.
Home owners paradise. 5/5
By mulch on
Store has everything we need, love the store map, on the app, gets you in and out because if I look around to much I find all kind of stuff I need and spend more money. Friendly cashiers.
No product 1/5
By droppped on head
According to the app they had 540 concrete blocks, they had 0. Waisted my gas and time- Home despot is the worst
App won’t show in stock only 1/5
I search for an item it shows me 200 options in stock and 199 of them are not in stock it is very annoying
Like the app 3/5
Tried to change my name on the delivery but yet it did not. My last name has changed. Aweful.
Great App 5/5
It works great. Always have to make sure it is in stock though but it has been a time saver. Use it. It doesn’t hurt.
Home Depot very inefficient. 1/5
By very inefficient
I looked at a ceiling fan on the app and it was showing me a price, when I got to the store it was more expensive.
I asked a cashier and told me that is an online price, but the app doesn’t say that.
I had to place the order while in the store. Went to customer service 10mns after and they said it takes time, but the attendant didn’t even look at the system. Just didn’t want to check, said I have to wait for my card to be charged, but my card was charged 1minute after the transaction on the app.
Overall very inefficient. I should have stayed at Lowes earlier instead of coming to HOme Depot.
By L Torres
Location Services Need Improvement 1/5
By Invid GV3
When I'm in one store it won't show me inventory for same item in a nearby store abs I can't force it over to other stores
Sales associate 5/5
By Doll Diva Dianna
This gentleman was very helpful.
Inventory inaccurate for spu 3/5
Easy, but 4/5
By Bunner Munner
Ordering on the app is a breeze. Honoring military discounts that are given in-store within the app would be ideal.
Needs overhaul 1/5
By K. Cail
One of the most disappointing apps I’ve used. Search function is generally useless, and better off to google, then choose the Home Depot entry from there. Tried to write a review on a product only to have it rejected repeatedly for incomplete fields, when all were completed. Ordering items is tricky, as app changes numbers ordered, and even indicated a 50% sales tax rate on one occasion. Filtering results seldom works well, and you end up looking endlessly at things you don’t want, and failing to find what you know should be there. As a remodeling contractor, I try to use this app several times a week, and it is almost always a frustration. A good example of incompetent development, it needs a complete overhaul.
Remodeling my home 5/5
Love Home Depot where on line or in the store I can always find what I want. Also pro manager Steve at the Home Depot I shop at is the greatest. Always in a good mood with a big smile on his face and always ready to help.
3D Abroham Lincoln!!!! 5/5
By James Monbro
It’s 3D Teddy Brosevelt!!!!!!
Works good 5/5
I like the layout and accessibility of the app. It works good.
Out of stock 1/5
I’ve been to two of your stores. One in Rohnert Park, California and one in Santa Rosa, California. Your app shows both had the item I was looking for. In fact the Rohnert Park store sent me to Santa Rosa. But guess what neither store had what I was looking for. So frustrating. An extremely disappointing experience. I expect much better from Home Depot. Guess I’ll have to order it from Amazon. Or I guess I could go to Lowe’s.
Ego trimmer purchase 5/5
By Pa farm boy
Always easy to purchase on the Home Depot app. Even better with a Memorial Day sale and 50.00 off the original price.
Hampton bay patio set... How do you choose color & what are the prices for sunbrella cushion guard technology?? The store is clueless as well as the site/app?!
Rude staff 1/5
Employees are are lazy and rude
LOVE HOME DEPOT APP 5/5
By Sir Lowe
Home Depot app give me what im looking for every time.
The competitions app give me everything BUT what im looking for.
Can't copy or paste shipping tracking numbers. 1/5
Really annoying! I use to work here. Most of their products are reverse engineered and then designed to fail within 1-5 years so that they get repeat business. Most homeowners are too stupid to realize this and Home Depot monopolizes on this fact. Sad but true. Name a product and I can most likely tell you how it's designed to fail compared to how it was originally engineered too last.
Review pictures 3/5
I’ve noticed that when I go to look at customers reviews, all the pictures are now blurry. Did Home Depot change something with their settings? This happens from the app and website
If I get a notification that a message has arrived I’ll open the app. If the app opens straight to the messages window it locks up. I have to force quit the app