Easy to use 5/5
By Mik dohr
Eggreaggggg
Great Experience 5/5
By 4377!!!!!
Found what I wanted at a better price. Free shipping and easy online app.
I will be back for future shopping needs.
Standard 3/5
By JJeronimoJJ
Typical retail app. Some cool tutorial add one. But seems to be sluggish for me.
What’s up with in store mode? 2/5
By rjdkeidkdmnrje
I always liked the app but now you go into the store and every time you wake up your phone the app asks about in store mode and you lose the search you had up. Very annoying.
Not optimized for landscape (ipad pro) 2/5
By Mastarolls
iPad Pro user. It’s a better experience on browser. App appears to be meant for portrait only.
Can not apply military discount on line 1/5
By Jays1959
Can not apply military discount on line. The store is over Thirty miles from my home. It is easier for me to order in line
Easy 5/5
By trumpyes
They make it easy to Oder with this website. It has all the details.
Poor usability 2/5
By tunepong
This app suffers from poor usability:
1. Inventory status is inaccurate. You must call the store to verify.
2. Credit card entry does not auto-fill from Wallet.
3. Does not support Apple Pay.
The app is usable to:
1. Find a product while in the store.
2. Add items in your cart to purchase later.
Mind boggling for an app that is practically a custom web browser.
App 5/5
By Cart223
This app is so easy to use for buying very important tools. Lowes is trash.
App Hangs on Proceed to Checkout 1/5
By Ubee777
App would not let me check out and purchase. Needs a lot of work.
Mickey 5/5
By Disneyhoobs
Ordering for in store pickup is great
Got Every Room Covered 5/5
By pebbleBeach123
Home Depot has something for every room!
Delivery rate is incorrect until after you pay 1/5
By Not a wb
The title says it all. Pay with PayPal goes through before a final total is calculated. Both day and amount are incorrect
Customer Service 1/5
By Anthony 🤐
I always have trouble ordering product to ship to another address Besides my Billing address?
A little improvement 3/5
By BIG HOOSE
Love Home Depot, been shopping there for years. I know they have heard these issue before. Room for improvement, please try to hire more well trained employees that will focus on helping customers. Your website needs improvement, it is not and never has been user friendly. That is it.
So EASY To Order Online! 5/5
By PaulNJ
I cant believe how easy it is to order online @ Home Depot! They list availability (which is always accurate-compared to competitors), have both in-store & curbside pick up and the actual curbside pick up process is well laid out & organized! I highly recommend Home Depot in general but especially because of the ease of online ordering and curbside pick up!
Love it 5/5
By cshizznet
Easy
App ok 3/5
By HammerXX
The products I look for regularly say they’re there when they’re not. It would also be nice if my military discount was included for online pickup
I’m a chef also I’m a handyman. 5/5
By Jeffrey quintos
I’ll really really like Home Depot at my place. Organize, clean. And easy fast check out.
Store finder doesn’t work 3/5
By Kemer1980
When clicking store finder, it only brings you to the store your in as opposed to how it used to bring up a map and able to search other stores near by. Very inconvenient for customers
They sale things they can’t deliver 1/5
By sargentmike77
Bought a washer/dryer set weeks ago because it was “in stock” and had a guaranteed delivery time. 3 days before the delivery they call me to let me know it’s over a month late because it wasn’t in stock. Dissatisfaction and disappointment but hey I’m getting my money back to go buy from their competitor.
None of the members cant give me back my coupon. 1/5
By Mondesir
Really
Tile order because none are in the stores 1/5
By swipeoutofhere
I do not understand why Home Depot has an application that gives us estimated stock in each store. The accuracy of this application is beyond extremely bad. I have had to drive around and visited five stores looking for 9 bullnose edge tiles on an in stock product. Every store indicated that they had more than 14 of these tiles in stock. One of the stores had 47 in stock. Upon visiting every store, zero were in stock.
I’m now ordering it online, and the app required me to increase the quantity for a total of more than $45 in order for them to deliver. Delivery to the store is not an option, I have tried, Even though some of the stores offered me pick up in store today. And this was a store that I physically was in the didn’t have any in stock.
I’ve had more than one Home Depot employee tell me to not drive around based on the apps quantity. If people know that this is not accurate, then disable this function in the App.
This is the first time I’ve use this app like this, I’m now very frustrated with dealing with Home Depot in general.
Less than one star is not an option on a rating. I would put this whole four day process down as zero stars.
Sure features 3/5
By sunnyday1972
Home Depot card to to my account. Very frustrating.
See in my room tool 5/5
By katco456
I am not able to look at the flooring thru your app virtual tool “see in my room” what happened to the icon for it
Review 5/5
By dr. Clarke
Can’t beat Home Depot! Low price, name brands and the on line shopping page is easy to use.
It used to be very good, but not anymore 1/5
By Legend1489
I always enjoyed using this app but recently it is just terrible to use in-store. Now every time that I use the app at the store to find items I just terrible. If I open the app, a pop showed up showing the store location (not user firendly) but the real problem is when you try to search after closing the pop up, you find what you are looking for on the app (awesome) but then you put you phone away for min (without closing the app) and when you get back to the app, the same annoying pop up shows up again indicating that you are at that store, and the previous search you had before (1m ago) is gone, the same happens when you switch from the app to a different app for just a second and go back to the Home Depot app. Some time there is delay on the pop up to show up and they I start typing what I’m looking for, and suddenly the annoying pop up shows up again and I have to re-type what I was looking for. I hope developers see this review and fix this problem.
Love IT 5/5
By Hooked2414
Love it
CEO 4/5
By Areneze
Great service for my Company.
Better Than Lowe’s 5/5
By Nogales JUMBO
Online Shopping at Home Depot is easier than falling off of a tree. Home Depot had a better in store selection of the Safety Grab Bars I was looking for and at a better price than Lowe’s.In addition Home Depot's outside pick up was a joy in comparison to the frustrating experiences I've had at Lowe's in Alabaster, AL.
Webpage 4/5
By agabmontcan
The app had errors and could not display items
Quick-n-Easy 5/5
By Big Marl
The entire process took less than 1 minutes.
Great having everything ready for pick-up! 5/5
By patterson painting
Helps me get started right away
Curbside Pick up Options Never works 1/5
By ketchuponpizza
Why even have the option if your app crashes when picking up at curbside?
Customer service 5/5
By JodiMariie
Very helpful
Inventory 1/5
By nick.prs46
Update your ACTUAL on hand inventory so I don’t have to cancel an order to get refunded to resubmit an order… and start interstore transferring product so the CUSTOMER doesn’t have to run around and get what was originally said to be in store at the time of purchase- terrible customer service. Future purchases will be with Lowes
Latest purchase 1/5
By vegastwo
Tried on several occasions to purchase my last order using my Mastercard. The several occasions failed to completely process. No reason given. Eventually used my PayPal option to pay and the order was processed. Something is screwed up when trying to pay with straight credit card transaction.
Service 5/5
By Txcowgirl71
I love home Depot the employees are very knowledgeable and always there
Don’t trust the inventory counts 1/5
By GDF2
Says in stock, you get charged and then the order is cancelled and it takes a week to get your refund when it took just seconds to charge you. Poor quality systems!!!
Can’t login anymore 1/5
By Dookie Houser MD
Have to just use web browser
Easy to use 5/5
By yolknda
Shopping is easy and checking out is a breeze. Love this app
George 5/5
By pichin yauco
Home Depot is the best in the world !!!!!!
Online purchase! 5/5
By Pattiedem
Easy peazy…sat in my recliner in my bathrobe watching tv and got one of the items I needed for Christmas- check
I own stock 5/5
By Suzz iphone
I enjoy Home Depot because it is close by my home, I own stock in the company and they usually have in stock what I need.
Nice site 3/5
By Weatherdoug
Nice site, good prices. Just had a hard time checking out with PayPal. It took several tries.
App is horrible 1/5
By Daddydouglas
The app is constantly crashing and unfortunately I had to give it a star instead of no stars
Having the Guest Checkout Option is Preferred 1/5
By Sincerely So
First, trying to search for a specific product by name is tedious and time consuming.
And having the option to use the guest checkout feature is faster and preferable.
Having to sign in really wasted so much of my time.
I am not happy with that and the whole checkout process.
Easy to use 5/5
By jimandclover
Ordered online. Pickup easy. Will use again.
Ruining blower 5/5
By Booper709
This transaction went as smooth as silk. First time to order online with Home Depot. Great way to save and purchase. Merry Christmas to all!
