Wrong location and lost my cart 1/5
Total trash in every way
Very easy to use the nick name is a different story 5/5
By running behind
Very easy to use
I have always shopped at Home Depot & always will. Great service & great people 5/5
User friendly 5/5
The app is easy to navigate and has the information that is needed
By Dr Z 1944
Go-to store 5/5
My go-to store for most all my supplies from building to landscaping. It has most of anything I ever need. And I get great service.
HUGE time saver! 5/5
I could spend the whole day at Home Depot wandering up and down the aisles lost in wishful thinking with the added benefit of learning about things I never even knew existed, but so help me, when I actually go there, it’s like going on a scavenger hunt and I’m usually in a hurry, which adds frustration beyond measure. And that’s why I love the app! No more hunting and pecking or waiting to find an associate to help me (only to find that, like me, he/she knows where what I’m looking for is, it still remains very difficult to find). I love ordering with the app, walking in and up to the pickup desk...in and out in a flash.
Good app 3/5
I enjoy the app as it makes it very easy to find products in store and to order online. The only problem I have with it is that it always crashes when I try to log in. With my email and password or with Face ID it always crashes the first time then works no problems when I reopen it. It’s kinda a pain but not something that keeps me from using it. If this gets fixed I’d gladly give this app 5 stars
It would be really handy if the app supported ApplePay. Even better if I could use my Home Depot card with ApplePay in stores.
App not working smoothly 2/5
Had to change password
Great app 5/5
Anytime I go into a Home Depot store, i use this app to find what I need with the locator tool. I’m never lost in a Home Depot again! Love this app!!
Ease of online shopping 4/5
By #1The Queen Elf
This is the BEST way to get projects done while under quarantine!! Hopefully I didn’t get too awfully carried away....
Easy to buy and leave without contact with anyone. 5/5
Placing my order on line, then getting a notification that the item is ready for pickup is easy to do. The lockers are right inside the front door, run in, scan your QR code, the door to the locker opens, grab your stuff and run away.
App review 1/5
The site is not working, you can't sign into you account. You have to check out as a guest. Very disappointing
Can’t use multiple card payments 1/5
By Chad Gus
I have a digital gift card but couldn’t use it because there wasn’t enough funds on the gift card to cover the entire purchase and Home Depot only allows one payment method per order
Can't open the cart 2/5
Can't open the cart to order. Will end up using the website.
First rate 5/5
I buy all my gardening supplies from HD and have always been impressed with the quality of their plants and the great selection of pots and planting mixtures.
Why so difficult 1/5
By Prof AC
Why does it take multiple attempts to order anything and ship with zip codes never used?
Trouble signing in 1/5
I had to try 4 times to sign up for an online account. I gave up and signed in as a guest. I was very disappointed.
On line 4/5
Love the app easy to use but I can’t get my military discount.
The pocatello store is the best 5/5
By Josh exotic
The pocatello store is the best
By poor app 4
Does not populate w stored information from phone. Sign in did not work clumsy check out process
Fast easy to use 5/5
By the big grasshopper
Love using the app what I like best is Home Depot’s easy access to the PDF spec sheets
Very easy 5/5
Very easy to find things with the search feature.
By consummate pro
Home Depot will not disappoint! It supplies my every need.
Mulch 60 1/5
By mulch 60
I was on hold for over 1 hour! I gave up and ordered product without free delivery. Very disappointed.
Buttons do not work 1/5
By Toad lips
I tried to order something today and it has taken me over an hour to get the buttons on the website to take me to the cart. When it finally went to the cart my order was double and I had to start over.
By Herro Nguyen
I have just registered Home Depot card. The employee is work like professional and very fast to accepted. Now I’m happy to shopping at Home Depot. I’m appreciate for all.....
Executive Director 5/5
By Ellie & Hannah
Easy to use
This app has never worked right. I’ve tried for years. Latest version has errors in trying to check out with express delivery with more than 1 item. Switched to website and checked out successfully but my express date was pushed back without notice 5 days. Time to get a development crew that make make this app what it should be.
Bad advertisement 1/5
Online shows the item available and when you go to the store they don’t have it.. false advertisement.. had to get it online then pay appliance delivery fee of 59.00 .. insane!!!
In Store 2/5
Even when I pick in store it says my item is not available. It’s frustrating.
Couldn’t use HD card 4/5
I would have liked to add my Home Depot card and pay that way but couldn’t find a way to add it.
App crash two times 4/5
By Em user
App crash two times when I tried to change the my store location
App crashes when product q&a search box is clicked
Great company 5/5
Always a pleasure working with Home Depot
Weather it’s at the stor or on line
Great app loved 5/5
Lo😁East to shop around.
Knowledgeable Employees 5/5
By 4 Tall Pines
I am impressed each time I go to Home Depot in Kennewick Wa. Everyone of the employees are more than willing to help. Les is a great one and flat knows his stuff.
Not impressed 2/5
App would not let me sign in to use Home Depot credit card. Delivery method kept changing.
App beyond frustrating 3/5
Kept putting me in different store. Had to go item by item to change store. Almost gave up.
Good overall. Reviews hard to read 4/5
Overall the app is fairly convenient to use and I appreciate the isle and bin locations. The only major complaint I have is that when reading reviews the app auto scrolls to the top frequently. This makes it almost impossible to read through the reviews. Don’t know if this is by design or not...
Unhappy Customer/Veteran 1/5
I am disappointed and livid with Office Depot. We needed to purchase some Ring floodlights with cameras for our new house. We have been unable to find the particular floodlights with cameras we want in store and we were told to order them online. However, Home Depot store managers and their employees stated they can’t honor military discounts when purchasing items on their website.
Much better prices. Don’t be fooled by 11% 5/5
Saved several hundred shopping with Home Depot.
Home Depot 5/5
By Merry SunFunnie
Amazing company, helped our family with our home improvements
Great people 5/5
They should call it molasses delivery! 2/5
By Mr Fustrated
Their express delivery entices you claiming for the overpriced cost you can get next day delivery, that is until you place your order and it’s 4 days later! Hopefully won’t have to use it often due to the pandemic!
No military discount online 4/5
If I could tie military discount to profile I’d use this more often
App checkout needs help 1/5
By Chad B-W
I have an account and have a Home Depot credit card. When trying to check out, it puts into a loop, so I had to checkout as a guest. Now writing this is completely blank.
App needs a update 1/5
I have ordered many times using the app . Wow it’s always been great. Now for whatever reason is asking me for a verification code and it send me a text and I enter the code and it saids lockouts , what the heck.
I have two hours to use that code and all it take me is 1 minute or less to input the code . So I ask again and the same thing. I had to check out as a guest. Great app throw it away please.