Super Convenient 5/5
By Tinytoejam
It makes doing projects at home so much easier when you can order ahead of time and pick it up.
Slow Slow Slow 3/5
By Bitemeborb
Trying to view my account so I can get to my Military Discount and wait, and wait and wait. It takes a good 5-10 minutes for the required QR code to finally appear. Please fix this very obvious and annoying problem.
Don't order online, you'll receive other than what you order 1/5
By Javeeeeeeeee
Don't order online, you'll receive other than what you order. Save yourself the headache and time by walking into the store and picking what you need because they'll screw up your order anyways and they'll then tell you to return items at store and replace your order
Service 4/5
By Rosie$65
I am satisfied with the service I receive from Home Depot but it’s a task remembering passwords in-store to receive military discount! The changes can sometimes not benefit the senior citizens!
Quick and easy 5/5
By Jackcinnaples
Spent over 35 minutes last night trying to find this item and even the personnel working couldn’t find shop vac bags for 9-14 gal because nothing was tagged. Found this item in 4 minutes on Home Depot.Jackcinnaples
iLike 5/5
By Kool keyan
iLike shopping at HD. Great deal’s and great price.
Sign In? 2/5
By JoeSallo
Not sure why, if I am clearly signed in, with items in my cart… I had to sign in again to place an order. Probably worth fixing. Otherwise this would be a 5. I know my Home Depot well.
Home Depot gift cards are too hard to use because the area that you scratch makes them unusable 1/5
By Chuck G 12
For my birthday I received two gift cards for Home Depot one of which I was able to use the other one they put the peel off section on so hard that it destroyed the gift card you could not even read the code so that it could be used so now I cannot use it online I have to physically go into the store. That kind of defeats the purpose of a gift card to use online. Very disappointed you guys need to use a different company to make your gift cards I would say
Cristy at newest Bakersfield store walked men thru order, 5/5
By theshortender
Very competent
Why!!!!!! 1/5
By Stunt10104
I had to download this app just to use my military discount. Why can’t I just tie it to my phone number like Lowes!!!!! F!!!!!!!!!!!
Horrible customer service in stores! 3/5
By ranfb
Your customer service at store and over the phone needs more training! I called to ask a question about an appliance and it took 10 to get someone on the ph , after that they put me on hold for 20 min and no one picked up the call in San Ramon,California branch but literally every Home Depot in my area are the same just like Walmart they never know anything about the products Home Depot sales.
Crashes every single time when searching questions 3/5
By Matthew Husted
Cant use the search in questions and answers. It crashes every time. Even updated the app and it still does it. Also crashes on occasion. Sometimes the scanner wont work. Very bandwidth heavy as well. Useful app, but needs more refinement.
Awesome company 5/5
By thenewdadbodjax
Great & fast service
iPad Frustration 3/5
By M0Reese
It is not bad on iPhone but quite buggy on iPad. I like have the bigger better view that iPad
Affords but have trouble adding items to cart.
Check in 3/5
By Harvey Thearvee
Why offer curbside pick up and put the button on the ap if there’s no way to actually check in? For our project I’ve gone to 2 different stores and can’t check in to either one
Credit card 5/5
By shon pizza
The best app very easy
Love this store 5/5
By lnsg68
It always has everything I need and morel
Store card 3/5
By papafoxalfa12
For some reason I can’t use my Home Depot credit card for an online purchase
Can’t see previous purchases. 1/5
By Greenmerc
I only see one or two purchases and every single purchase after that has the same picture and same receipt. The receipt number and quantities are final cost are different but I can’t see what was purchased.
Lose current page on reopen app 2/5
By kaavik
I like the app fine except that you Lose current page on reopen app
Location could not change 2/5
By jskKskxn
I live in Canada ，Toronto area，the app show the store near me 49km，in USA. Only can change location by Zip code ，search by city name ，could not change to my city .just because it's a USA company ，only use in USA？
Lots of glitches 1/5
By sgwurb
Couldn’t update contact info, said missing zip code by wasn’t. Asked for info that had been input, was unable to save updated information. As I’m typing this, the screen is blank so I can’t actually see anything I’m typing and I hope it’s correct and spelled right. Just lots of glitches on every page, things not saving, almost like it needs to be uninstalled and reinstalled. Who knows.
Horrible app. 1/5
By njuisderyhnd
This app barely works, horrible experience.
Bad website 1/5
By John from Fort Worth
No place to enter my military discount. Suckky website.
Oh how I wish…….. 5/5
By Jerrydairy
That making a payment on your credit card was easy as buying something with a gift card. I’ve never understood why companies make it so difficult for you to give them money towards your debt it seems like that I’ll ought to be the easiest thing in the world. But the gift card works flawlessly.
Curbside Orders 1/5
By CandyAus
Service is very slow….. Sometimes it takes over a day to get an online order filled.
Battery 5/5
By 1978 kwr
It was easy
Hoping for fast direct ON LINE SHOPPING 1/5
By chris 3910
Could not get past 2nd page. Need a direct link for online shopping!
Wade 2/5
By over &over
Took me 1:30 to check out, had to do it over and over again!!!! Not as good as lowes!
HOME DEPOT WHERES APPLE PAY AT?!?!? 3/5
By izaguirre2
Apple Pay?
Frustrated 2/5
By Loyal but tested
I have been in the store waited over an hour never got my product and when I told the manager was dismissed
Fan=cool baseball mom 5/5
By hotbaseballmom
Awesome little things
Reliable in tough times! 5/5
By ticacita
Glad to know that Home Depot is still reliable in times when stock is low and prices are high at so many retailers. Love the app and curbside pickup!!!
Web sight is confusing 2/5
By joylees123
When it was explained to me in store the sales rep made it sound like u could purchase what deal u wanted not that it was only selected special items. This was the Ryoby rep before fathers day in saint cloud store. When we called today we were told that was not correct.
Need to have details in print in store to show customer.
If i did nit need this for my husbands birthday present I would of not bothered to order.
Just saying explain the rules for sales and deals.
Cool Seal 5/5
By hunnie bunnie 14
I’m trying this delivery for the first time.
Get it by tomorrow, never! 2/5
By Scot7268
I have had several transactions where the delivery date is changed or does not match the screen. The items are in stock and Home Depot is one exit from my house.I bought two different pallets of rocks, pallet of concrete bags, and 20 sections of lattice. These are not items i can pick up myself. I also charge me a lot to deliver it to my house. It’s frustrating. I would give you more stars I just don’t see how.
App won’t work 1/5
By tmle1234
Took forever to get my order thru and it was just one item
Good service And fast shipping 5/5
By jadocho1
Fast shipping
My review 5/5
By hb the best
Always simple and easy to navigate
Clean. 5/5
By Jah Rastaism
Clean and egfish
Worst app period 1/5
By dont like your app fix it
Never works, never shows you your purchase history will not load your perks it’s literally pointless it needs work immediately I’ve honestly never left a review on anything but this is the worst app I have on my phone and as much as I go to home depot and as much money as I spend for me to never be able to use my app is trash I have an iPhone 12 Pro to never had an app just not work the way the HOME DEPOT APP does fix it
Fair prices, good app 5/5
By GuiloGallego
Seem to have the lowest prices with a wide variety
Awesome prices 5/5
By juniorcoinmaster
Thanks
Convenient 5/5
By Bae ❤️😘❤️
The website is one of the best for accurate and easy shopping.
Fix App Glitch under purchases 2/5
By Southernbluz
Problem right now with reviewing purchases it is showing same products for each transaction, in actuality it’s different dates of service and different product.
Deceptive pricing. 1/5
By Tim Fundenberger
Website lists price as $49.97 with free shipping to store or home. Once added to cart, price changes to $64.97. Depending on the store you select, and it does make a difference, you can get the lower price if you pick up at the store. You get charged the higher price and shipping is still “free” if shipped to home. How is $15 more “free” shipping. Another location wanted to charge the higher price for both options, and that was the store that is closer to my home. This in my opinion is deceptive pricing.
Can 5/5
By redneck legend
Great customer service at our local store
Appliance 2/5
By tubopat
I’m not happy that you do not carry appliances in your store. They have to be shipped.
Former Employee, this app is really helpful! 5/5
By white_chiquita
I downloaded this app when I started working at Home Depot because it tells you the exact location of items in the store and whether or not that product is in store at al. Very helpful tool, and you can make payments on your Home Depot card through the app as well.you can look at other stores inventory as well, how far they are, etc. plus info on sales and savings too! It’s a great app to have if your
