Search returns for storeseven after I find the closest store 5/5
Search for products returns for sores states away from my current location even after I find the closest store. Jenkins get nagged for a review
Good but not great 3/5
By Lolo the monkie
Provides inventory overview, which is very good, but when you click on the Find In Store link the Aisle provided does not exist and it show provide a star or something to show you where the item is located... still had to ask a floor associate...
Great app, could be excellent! 3/5
Home Depot app is good for looking at products price and knowing the general area the product is in your home store. The app could be better if one could filter all product by manufacturer just like on a PC/desktop browser.
Constant Bugs 1/5
Don’t know what’s going on, but recently when I select “pick up at store”, I will get an error that option is incorrect, even though right above that states there are 85 available at that store.
Won’t take my payment! 1/5
By home depot shopper
This app is garbage. Every time I try to make a payment it keeps freezing up on me and won’t let me make the payment. I wish Someone would get it right and figure it out because it’s kind of a pain trying to get you guys to take my money
Reviews don’t match products 1/5
Reviews don’t match products. Many of the reviews just give 5 stars and say verified Home Depot customer. Fox watching the hen house is what it is. Don’t fall for all the five stars. Im reading reviews on Ego and review is for Black and Decker
Love it 5/5
I always say how great of an app it is. Very easy to use and functional. I owe it my time to write a review!
Local ad 2/5
Oh how I would love to be able to view more than one or two pages of the ad. I can get to page two, slowly and herky jerky, eventually. Anything more than that and the whole app crashes. Zoom? Forget it.
Inventory issues 1/5
By Jay Weyer
The Beavercreek Oh store clearly has inventory issues. Twice now I’ve driven 15 miles to get something and come to find out they can’t find the products. Even after confirming via the web site showing the product is in stock. The current one today, a ryobi powerwasher, shows nine in stock but all they can find is two with severely damaged boxes.
By CM sis
Ugh, hate when you spend time on the app refining your search, hit ‘find’ and it glitches and closes the app. Feels like wasted time. Have to start over again. Then you’re interrupted to rate & review. Double ugh!!!
Orange county Stoner 5/5
By OC Kevin
You guys are the best
This app rocks!! 5/5
SO MUCH MORE USER FRIENDLY than the previous one. And SO MUCH easier to access a CC account for payment.
Thank you!! :)
Been on hold all afternoon. Never get to talk to a person. Called several times.
Great app 5/5
By ya boi Sha-Toi
I look it up then I just walk in find what I need and walk out get to have recommended app for all people trying to save time
Great products,great store
No paint in stock 2/5
We went to the Rutland Vermont store this past Saturday to get paint for our house. Planning on having people over for Memorial Day weekend to help us. We wanted Behrs best and they didn’t have enough to fill our order. The Behr rep had to pickup some from another store and they didn’t have enough so he has to go to another store to get the rest. How can Home Depot run out when they are having a major sale? They didn’t run out because of the sale. They never ordered any in the first place. Very frustrating. The sales associates we dealt with were very kind. Not sure who dropped the ball but it’s not acceptable.
Just a Costomer 5/5
By no one works at
I like the store it’s to bad that everyone I find are on there Cel Phones and not calling Costomer on personal calls.
And I wonder why that all the young people you hire are always walking in groups of three and I pass by them not one person asked may I help you!!
So these employees you hire are only there collecting a pay check and not even working!! Very Very sad for your store
And you want to know the stores reputation is Horrible, everyone I talk to know when they enter they will never be asked can I help you. Your employees turn the other way in groups of three laughing!! Now I was an office manager I would like have cameras on your employees there not working there doing everything NOT TO WORK!!
Your REPUTATION IS KNOW ALL OVER STATE TO STATE!! How sad FOR HOME DEPOT I ORDER ON LINE CAUSE I KNOW I WILL NEVER NE ASKED FOR HELP OR HOW CAN I HELP YOU. AT LEAST
VICTORIA secret ASKED DID ANYONE HELP YOU TODAY. MAYBE THAT SHOULD NE YOUR POLICY CAUSE YOU HAVE LESS
WORKERS WORKING THEM HELPING.
I GO IN YOUR STORE BECAUSE OF THE GAMES YOUR EMPLOYEE PLAY!! I watched them Just WALKING FROM ONE END OF THE STORE TO THE OTHER END!
AND HOW SAD WHEN YOU ASK FOE HELP YOUR BOTHERING THEM.
YES YOU HAVE A VERY BAD REPUTATION THAT EMPLOYEES DONT
Needs Apple Pay support 4/5
By Urban Myth
Would be a 5-star app if I could pay with Apple Pay or I didn’t have to memorize the CVV number on my HD credit card to make a purchase.
By Nicky Nombre
Products are poor quality with high rice. I try to avoid store as much as possible!
Are you freaking kidding me!!!!! 1/5
By Quota taken
I’m looking For a small plant I can have inside doesn’t take a lot of care it’s not great big it’s relatively small!!! This is not rocket scientist it’s not something hard if this is a man that’s doing this little thing here and you guys don’t have a clue apparently what us women want or need I cannot begin to tell you how ridiculous it is that I cannot find what I want because I know if I go in the store I possibly might find what I want OK really get a grip on life already!!!!!
Amazing front end employees 5/5
Very nice register staff
Comparing pricing 5/5
By Trotter hunter
The y beat Amazon
No store map 1/5
By Wick Jr
No store map. Commercial way spring hill, fl
Best thing to happen to Home Depot 5/5
This has been needed! Great app, well thought out, very well executed. Love my Home Depot
App is garbage 1/5
By InfinitySN rocks
The app is incredibly non-user friendly. I'm trying to price compare between L and Home Depot, but it's incredibly hard to search for something as simple as a 4x4x8'.
I can’t figure it out 2/5
I can’t tell from the app if the store has or doesn’t what I am looking for.
Needs an update asap 2/5
The app is terrible. It kicks you out if you push the back button. Screen goes blank when you make a payment so you don’t know if the payment even went through. Needs to be updated asap!!!
By mundi especial
Poor inventory control... 2/5
App shows 105 sphagnum peat moss. None in the store...
Inaccurate app results. 2/5
By busy worker 1
It says they have stuff in stock and then you get there and they don’t!!
Horrible app 1/5
This app rarely works! Horrible! Get some help from whoever designed Lowe’s app!
Wrong information 1/5
Not in stock 1/5
App shows 4 units in stock at My store. Ordered 1 unit this am 5/19/19. Get phone call 1 hour later to inform no units in stock. What good is an app that gives out false information
Very User Friendly 5/5
The App is very user friendly. Automatically identified the store location and identified the aisles that had the items. Easy peasy
In the past I’ve been able to order and pay for mulch in advance. Then I would receive an email letting me know it was ready to be picked up. That was convenient. Now it appears I have to go there and mostly likely wait around for somebody help me , then wait around for someone to load it, then wait around and stand in line to pay. There is never enough help. This is why I shop less often at Home Depot.
Crashes after filtering 3/5
By Tyson C
The app keeps crashing on me after I filter for particular brands of in store hedge trimmers. Annoying. I also don’t think it’s the most user-friendly experience out there. But at least it’s easier to shop here than in the store where the isles are packed full of product to the point that two shopping carts can’t pass each other. Weaving a cart through a store is like trying to drive in downtown New York City during rush hour.
I work at a Home Depot and it has helped me help the customer when find itam in the store
frequent app updates is bad user experience 2/5
most often I’m at the store when I open this app but usually forces me to update while on a cell connection. most inopportune time to do so.
Mal comportamiento de una empleada 2/5
By friendly girl2019
Hoy mayo 17 a las 9:53 pm una empleada de costumer service llamada Paola tuvo un mal comportamiento y se comportó muy déspota conmigo que soy el cliente cuando me voy a quejar con la supervisora no hizo nada mas bien se juntó con otras empleadas a socializar,yo creo que empezaron bien pero van pasando los días y ya se nota el mal comportamiento de algunos supervisores y empleados .
Can’t pay credit card in app! 2/5
The app was working well until the last update. Now not so much! Including not being able to pay my credit card through the app!
No more guess work 5/5
I love this app! I hate when I go and find the part is not there that I need. Now I can know ahead of time that what I need is there and go straight to it and get back to my project.
Mr Griller 1/5
No one is around help find an item that the app says in in the store
Looking for mulch 1/5
By peaches westerly
Can’t add to cart for prepay and store pickup
Love the shopping part of app
Can’t pay bill on app always a problem
Great App! 5/5
This program is constantly being improved. Finding what I need at my local Home Depot (or any other) is extremely easy. I can even see a 3D map of the store to help me find exactly what I need, quickly and easily. Nice job!
Fix the map!! 2/5
The app is slowly getting better. The ability to see where items are in stock is not always accurate, but very helpful most times. Order online and pickup in store is great! The terrible map experiences though limit this to two stars at best. It’s an important feature, but suffers with not being able to zoom in on a particular area or store to see the side streets etc. Trying to zoom in automatically zooms out and refocuses on the selected store. But why? I suggest using google maps instead for closer views. Maybe the development team can also use google maps to understand how maps generally should work.
No map for my store 5/5
They don’t have a store map for the store close to me
Needs Improvement 3/5
By Steve Doylestown
The pagination for the weekly ad is absolutely awful. It takes forever to figure out how to use it, and it is clumsy at best. It crashed twice while I was trying to get from the first to the last page.
Replacement hose 2/5
I have a reel type hose cart like a gazzilion other homeowners. I wanted to replace the short connector hose as it looked dry rotted over time. These hoses are shorties @2’-3’ long b/c the just connect the spigot to the cart.
UTL!! They had one that was 5-6-10’ but the connections were all wrong and they only had one gasget to go inside, instead of two for both ends.
Where are they sold?? I cked LOWES and went to that tractor place. Nice staff.