Notifications sometimes... 3/5
I’ve been using the knot app since I signed up November 2018. My biggest issue with the app is not having the notifications push through & not being able to communicate to brides in a timely manner.
Works Great When It Refreshes 3/5
The idea of this app is amazing, I’m not sure if it’s just an issue with my phone but the app doesn’t refresh or notify me when I get messages. I’m getting push notifications for messages I received and responded to over a day ago. When it does choose to refresh and cooperate it’s great!
The best app for my business leads 5/5
Unsurpassed as a central hub for all people involved in making weddings happen. My favorite!
This app is absolute garbage. It doesn’t leads to show what is currently in your inbox, and it doesn’t let you see the details of the conversation on the leads it actually does load.
Good but can be a bit buggy 4/5
I like this app for communication and ease of updating the storefront with pics and requesting reviews but I have had to delete and reinstall it a few times for it to work properly.
The Knot Pro 1/5
Since Wedding Pro took over the Knot the app is spotty for some reason...cannot get it to update from what the website says. This is with the current firmware.
Bad App Design 3/5
I have always had issues with this app pushing notifications for leads when they actually happen. This has caused me to miss leads. I never have this issue with other apps on my phone, so I know it’s not the phone. The leads inbox is also very glitchy and doesn’t let you archive messages or mark them as read until you repeat the action 5-10 times and then the notification or message will finally go away. For a company that more than DOUBLED advertising prices in our market after the merger, your app is pretty sad. You’re raking in the dough, all for a fancy Yellow Pages listing. At least give us a working app.
User Friendly 5/5
By Alina Rocks
I love how easy this app is. Makes responding to reviews and contacts a breeze! Thanks!!
The must have app for any wedding vendor 5/5
By garret "the ferret"
The Knot is our favorite way to connect with brides, the app means you can get in touch with your couples anytime- anywhere!! So happy with this resource, and the countless others that The Knot gives our team.
App doesn’t work with latest IOS 1/5
By Scotttt B
The app is in an endless loop of asking to update, so I updated it from the App Store, then open the app, and it tells me to update but it’s already updated. I’ve restarted numerous times and it still doesn’t work.
Problem with sending/ receiving images 4/5
The Knot Pro app is nice for us as we enjoy being able to conduct business from our phones and never miss an inquiry. The biggest issue for me is the inability to send and receive images from it. Our (potential) customers end up having to take an extra step and send us an email with the inspiration photos or vice versa if we want to send an attachment it must be done via email. Adding this step to me is just an unnecessary hassle. Once this glitch is fixed I believe you will have a solid app here.
Not awful 3/5
By Sage Moody
Very inconsistent about sending notifications. Very unfortunate considering I pay a sizable fee to be on an upgraded package.
Lacks functionality 3/5
Decent app but unfortunately it lacks many features that the desktop website (not mobile site) has which means you can use the app, but still MUST also have your computer to view full analytics and make certain edits.
Awesome App 5/5
By Happy Works
I just downloaded this app to present my business Happy Works and it’s great! The only thing I don’t like is it shows the screen like it’s on a phone, and I’m using an iPad but you’re not losing any stars for that! I want to praise the customer service rep who contacted me, I believe his name is Michael Champagne. He was very polite and guided me through the process, costs, return, etc. What was important to me though was his consideration for my business still being brand new! He didn’t try to shove some expensive plan down my throat like most sales reps tend to do. He encouraged the plan best suited for my current business goals/needs and it made me feel very secure about my decision to become affiliated with this company. Thank you so, so, so much!
Aims towards weddings 5/5
Good program that aims towards weddings
Wedding Coordinator 5/5
Super organized app! Able to link to my personal business email and it makes my life easier!!
Since the last update I’m in a circle of the The app asking me to update and the App Store telling me I’ve already updated.
How can I resolve this ?
Love the app 5/5
By Blue Spruce Photo+Video
Love the addition of the app. Get a text when I receive an inquiry and my templates allow quick responses.
Overall useful 4/5
By Rockin Britann
Like it but the latest update, keeps telling me to update (even though I did 🤪). Not sure how to fix it. Easy to communicate with brides :)
Love this app 5/5
So easy to use and stay on top of contacts and promoting.
The Knot Pro is a rip off!!! 1/5
By Fool me once...never again
The Knot Pro sales reps do a great job in selling the company. I was sold on the guidance and support I was going to receive. After I received my initial set up instructions the guidance and support disappeared. I had a problem with an client review that was not about me. I contacted my representative for help and was blown off. She sent me to another person who passed me to yet another person. Their customer service and follow up is beyond poor!!! 20% of the leads I received lived outside of my service area. I pay my monthly fee and get nothing for it. Don’t make the mistake I did, find a wedding referral company that delivers on their promises.
Great Wedding App 5/5
By Walter Orlando
I just starting using the last week and safe me a lot of time. Easy to work. And keep me on the loop with my potential clients. Great App #theknotpro
By DJ Joe Fig
J&A Entertainment absolutely loves The Knot and can’t imagine not working with The Knot. We can’t say enough wonderful things about their business as well as their staff. We love you guy!!!
The app has been convenient but it has some issues with refreshing your notifications. They don’t always appear even though I know I have received a lead/message because I get notified by email as well.
So many options for vendors 5/5
By 1hidden jewel
I love working with the Knot. The website has so many options for vendors to display our work
Want to be in love. 4/5
I love the Knot and I was so excited when they released The Knot Pro App!!! Everything I need on the go is finally at my fingertips!! One problem, when I open my app, it just spins. I’ve deleted and reinstalled and it will work for a short time and then revert to where I can’t even open the app or get notifications 😭. I know this isn’t the norm for everyone according to the reviews, so maybe y’all can offer me some advice!
FALL IN LOVE 5/5
By abbeniel magical mirror
Waiting over, Love this app, very easy to operate ...
Owner Manager 5/5
By S Crosbie
I’m not exactly techno savvy but this app is easy to use, and necessary if you don’t have someone to monitor emails all day. I can follow my leads and reply with ease in a timely manner and that makes all the difference.
Quite Simply..... 5/5
By Elevate DJ Service
.....the Knot just makes it easy to run a business. Silver and the entire support staff are awesome and ALWAYS responsive, friendly, and extremely helpful. I have not had any experience with them that is even close to negative. I would recommend them a thousand times over!!!! Thanks All!!!!
Easy to use 5/5
By Memory of Elegance
I’ve enjoyed having this app! It’s quick to answer inquires and view and respond back to reviews! Easy to use! Thank you for getting us vendors a app!
Needs work 3/5
App is great for quick looks and fixes. Would be better if you could drag and drop images to edit order also wish it could link to my Dropbox to upload photos.
Keyboard is glitchy 2/5
By Mrs Bianca
I want to give this a good rating because it would awesome to use on the go. But the keyboard is so glitchy when I’m trying to respond to potential brides. The caps lock turns on by itself and it keeps changing some of my letters to other ones.
It’s is Not professIONAL to resPONd to my BRIDes LIke tHIS.
The Knot Pro .. so worth it 5/5
I have a premium listing with The Knot and it is worth every penny. About 85% if all of my leads come from The Knot and it’s such a great way to display my photos, get reviews, understand my stats and it’s easy to use. I highly recommend The Knot’
By Maddie Sousa
I absolutely love this app!! So accessible 😍
Great tool! 5/5
The app allows me to be on the go and interact with potential clients. It’s easy to use and a great tool to have at your fingertips.
Knot App. 5/5
By Jeffrey Foote Photography
I’ve been waiting for this app for a long time. It’s a very effective quick and convenient way to communicate with my current and future clients.
makes working so much easier 5/5
This app has helped me in so many ways! So easy to use and allows you to quickly connect with my brides and future brides. I have a baby at home so having something to easily and quickly use makes life so much easier!
A lifesaver 5/5
This app is a definite MUST for any wedding professional! It allows you to stay in communication with your clients and future clients, even when you’re on the go! Love Love Love it!
Really good app to keep up with my business!
Awesome! Very easy to use! 5/5
The new KnotPro app is awesome! As a wedding vendor, we receive lots of emails throughout the day from other vendors, brides/grooms, venues, etc. This app makes it very easy to communicate with couples in a centralized place while having an easy record of inquiries and replies. The best part is iPhone notifications. Responding to inquiries quickly is important and the notifications helps me stay on top of them.
The most exciting part is now we can manage reviews! Being able to respond to reviews is important because it lets new couples know that you are engaging with your past clients and not just considering them another wedding or number.
It also has the ability to update photos and details of our Knot profile page directly within the app! As a wedding vendor, most of my work is done on the go so this makes it very easy to manage and keep up to date!
Thank you Knot for helping our business grow!
One amazing app! 5/5
It’s so much easier now to reply to my couples and land weddings! Been wanting this since I started on the Knot, so glad it’s finally here.
Good start 3/5
It’s a good start. It is so nice to respond to potential clients right from the app as well as reviews, but I wish it had autocorrect for messaging and sometimes when I type something and then delete and re type within a message, it wants every word to start with a capital letter or be all caps.
Easy and efficient 5/5
I find using the app easy for when I’m on the go with my clients. I like being able to reply much faster using the app than having to wait and get on my desktop! So happy there’s an app now!
I have been waiting for this!!! 5/5
By wondery photography
The app is exactly what I was hoping for! Thank you!!