Agreed: this app does not work 1/5
By Original Jambox
The older reviews seems to indicate that the app works but is a little buggy. The current version (10.0) does not seem to work at all. I had customer support reset my password twice, but I still cannot login.
I give up. Please fix this app or refund my digital subscription.
App does not work 1/5
This app does not work, even if you are a subscriber. When you try to log in, it will say that your username/password is incorrect (when it isn’t) or that your subscription has expired (when it hasn’t). This app is not functional. If you try to contact customer service about it, you will get no response to multiple emails and the most argumentative, attitudinal representatives on the phone. This app and its customer service are a mess.
Sub has NOT expired. 2/5
App is fine WHEN IT WORKS. Every couple months, it tells me my sub has expired (it has NOT-- have print+ sub) and I have to jump thru hoops to get app to accept that I have a sub. Getting very tired of this.
Really needs attention 1/5
Signing on using the app is EXTREMELY frustrating. A banner pops up every time telling one that activation is required, even after following all the steps. Had to contact customer service and was assured that this was a known problem. But nothing is being done. Reluctant to ding with one star but this really is hurting the experience. Please fix immediately.
Worst magazine UI 1/5
By Duane Williams
This has got to be the worst magazine UI I have ever seen.
Thought I bought a subscription? 1/5
It forgot that I had bought a subscription-now I have to pay for it again?
TRUMP IMPEACHED? 5/5
Possible through actions like this app.
It was started by students of activism and progressives. They are learning how to communicate there ideals through this app into the main stream. Please look on the broader horizon of things and look at what they are doing and talking about. This app started in 2016 and so did their resistance school in Cambridge. They are trying to guide our future generations into the right path. Not more monopolistic indoctrinated society's that create a behind the scenes republican monarchy.
I agree with everyone else 1/5
I love The Nation, and I don't regret subscribing. However, I would like to be able to access the digital archives through this app. Additionally, this isn't very user friendly, especially to try and read an issue. I love he website, but this needs a LOT of work.
The Nation must have forgotten they have an app 2/5
By Jacklyn Hoffe
I don't know what's going on with this app. First, it's cumbersome to log in. Then, even though I paid for a subscription, I still have to pay for issues. It's as if the Nation has forgotten about the app, or zero-ed out maintenance for it. The mobile website is way better. You can do everything you need on the mobile website.
Useless app 1/5
Great magazine but the app is useless. I paid for a subscription but cannot access the magazines. The instructions in the app don't work.
I have the same issue as other users. I have a digital subscription and an account. But app doesn't show any issues for me to read without paying additional $.
Great magazine, but do not sign up through the app!! 2/5
Love the content and news articles in the magazine and the apps functionality. However, DO NOT SIGN UP THROUGH ITUNES or their app. The Nation does not give you access to their webpage if you sign up this way despite it being the same price on iTunes or through its app. Sign up first on their webpage to get access to all their content for the same price. Very disappointing to hear about this today.
Please fix this app 1/5
By Lady Pepperell
Background color on TOC is the same color as text. This is a 5 minute CSS fix that renders the app practically unusable. Please fix!
I JUST PAID for 6 months...and it wants 1.99 per magazine??? WHST DID I PSY FOR??
Abysmal, yet useless... 1/5
Glad to have subscribed, but unable to access any issues. App is abysmally bad.
App doesn't work - please fix! 1/5
Nation, this app is a disgrace. If I can't access my digital subscription then why did I get one?
Please fix this.
Nation! Step it up! 1/5
The UI is terrible, signing on to the app for the first time user is a lame experience! As a digital subscriber Why do we not have access to all issues as stated when enrolling? The app is an utter waste. Use the web site and leave it at that. If anyone from the Nation sees this; you guys need to step it up and invest the appropriate amount of money into making a fluidly, intuitive and functional modern app. This is embarrassing! How on earth do you expect to stay afloat? Even your ads don't work! I wanted to learn more about the Domini fund, tapped on the ad and was taken to a white, blank page - no web site. If I was them I'd be rather perturbed.
This app is garbage. I've paid for a subscription online, it works online. The app doesn't recognize my subscription, no matter how many times I delete it and reinstall. It's too bad, since I bought the subscription thinking I could read it on the train in the morning when I don't have service. So disappointed.
App is broken 1/5
Don't bother downloading this app. I just purchased a digital subscription a few hours ago and the app still prompts me to pay for a new subscription. Poorly designed, hard to use, but worst of all is it's unacceptable lack of the most basic functionalities.
Just stick with the dead tree version 1/5
App is worthless. Impossible to convince it you have an active subscription. Just stick with the dead tree version of The Nation until/unless they ever manage to fix it.
Terrible App 1/5
Every time I access the app via iPad, I'm not recognized as a subscriber. Haven't experienced this kind of app malfunction since the creation of apps. Very, very frustrating.
5 stars for content,1 for app 2/5
By DW in Virginia
My experience is exactly the same as Zimmerman's on Dec 1. I have subscribed to digital+paper, and I logged in. Login is very confusing. I have been able to access some issues , but have tried for days to access the issue that just arrived in hard copy, and it wants to charge me for it or take out another subscription. This is a very important publication that many more people should be reading. Please fix the iPhone app!
It doesn't work 1/5
I got the app. I logged in as a subscriber successfully but I still have to purchase a subscription. No recognition that I already have one.
This only succeeds in creating bad feelings about the magazine which can be responsibly resolved by creating an app that works properly and is backed up by support from the Nation, not iTunes. (Yeah right)
Anyway another app bites the dust.
Great content, wretched app 1/5
By Greg Zimmerman
I've been a subscriber for two weeks, and both times now a new issue was available, the app wants me to pay again for the single issue. Yes, I'm logged in, etc. Ugh. I just can't understand how in this day and age, media companies can provide content as great as The Nation's, but then set up barriers like a half-assed app to getting that content to their readers. Do better!
Can't even log in 1/5
This app is dysfunctional. Tried to log in and wound up in an infuriating endless loop. Nation app people - you can do better (I hope.)
An app as good as any other magazine 5/5
The app is as good or as bad as any other app relegated to other magazines. One simply has to be subscribed before one may use the app.
As a subscriber one registers with the Nation magazine's website and creates an account. Then and only then one can use the app and access the wealth of material available both in the current and previous issues.
Terrible Dysfunctional App 1/5
Could not access the electronic subscription I paid for through website. Extremely disappointed.
A hot mess 1/5
By GA Lib
A steaming heap of crap, the app, not the magazine. Must have been developed by an idiot or a republican, but I repeat myself.
Couldn't connect to my subscription through the maze of password updates etc. Great publication. App designers are totally inept.
I've just started downloading a PDF from the Nation website. You have to be logged in to see the link on the current issue page, but it's there. Then I just AirDrop it onto my iPad. Hope that helps someone!
Lost an Hour Trying to Fix an Issue 1/5
This is the worst app I've ever worked with. My latest issue opened the previous issue instead and could never get it to work. Customer 'service' told me to call iTunes (yeah, right). I insisted on talking to digital support, told to remove and reinstall the app and that I wouldn't need a log in because I purchased sub through iTunes. That didn't work and I am locked out of my existing sub. I cancelled iTunes renewal and signed up through the Nation and will try again.
Worked for me 4/5
I had no trouble getting the app to work. I was already an online subscriber, though, and simply logged into the app using the username email and password I already had. So no complaints.
Crap App 1/5
By Books alone
This app is useless. Does nothing but send you around in circles. If you want to read The Nation forget the digital subscription. You'll be wasting your money and your time. Go for the paper subscription instead. And shame on The Nation for even putting this app out there.
Crap App 1/5
By Books alone
This app has major problems. Don't bother subscribing for digital access (you won't be able to access it anyway) just go for the old fashioned paper magazine.
Nation app 1/5
By Whatever you wanr
Agree with both reviews. Can not get it to work.
Worst App Experience Ever 1/5
By Papa Budge
Condolences to the fine writers and editors of this magazine, betrayed by inept programmers and customer "service" drones who try to blame Apple for the excrement they have dropped in the App Store.
Horrible antiquated app 1/5
I downloaded the App and then paid for my subscription thru Apple like I have with a few magazines and journals. I get confirmation from Apple that my money has been debited. But I cannot get the app to let me register and use the service. It goes in circles. Of course they do not have a call center that has technical trouble shooters beyond 6pm. How do I get my money back?
Serviceable, but poor 1/5
One thing I figured out only after struggling for weeks trying to read articles: the app only scrolls correctly in portrait mode.
Don't buy through iTunes 1/5
By Rob 61
You can only read the magazine articles with the app. Digital articles published by the Nation are not available to you and you will not have an account with the Nation through iTunes. Get your subscription through the web directly from the Nation instead.
The issues aren't compatible with the app. They are unreadable as a consequence. Do not subscribe to The Nation through this app. I really enjoy this magazine, but this app is awful.
This app is poorly designed and doesn't work well. Once you sign up for automatic yearly withdraws, beware. There is no way to stop them. There is no place on the app to manage or cancel the subscription. If you try calling the "support" number, they give you the run around and ultimately don't help either. Contacting Apple didn't help either, they said it was beyond their control. After two years trying to cancel this subscription, they are still taking out 20 bucks outta my account once a year. Beware
Breathtakingly Bad... 1/5
Where to begin... The issue format is different than the app, I know this because a warning pops up every time I open an issue. You can't read issues offline. When offline, the app closes itself. When downloading an issue, you have to keep the app open, if it closes, it stops downloading. As good as the Nation is, this app is as bad.
Incompatible with its own content 1/5
By MD Convert
This is the worst of hundreds of iPhone apps that I have used. It's content is always the "wrong version" even though the user has no control over versions. It cannot be used offline. There are no usable bookmarks. Jumping from contents to an article often lands on an ad; the article cannot be found. The magazine is top notch and deserves a better platform on the iPhone. I will not be renewing my iTunes subsciption.
Terrible App 1/5
Very poorly written app. As much as I like The Nation, I would counsel everyone to stay away from this piece of garbage.
Not too bad 2/5
By Sandy Campbell
I have a print subscription, and just created a user id and password online using a desktop computer and the web interface. Then I downloaded the app onto my iPad and logged in. The whole process was strange and unwieldy, but I was successful. The app appears to be designed for use only when connected to wifi. It seems to download pieces of the magazine on demand instead of downloading the whole thing. Navigation is also peculiar, but I have been able to figure it out. I am a software engineer and very familiar with the peculiarities of web and app interfaces, so maybe I have less trouble than most would. I view every strange user interface with suspicion and the expectation that it will be fragile. I must say, I would rather read the print issue. If I can figure out how to get entire issues downloaded at once instead of piecemeal, I might try to use it to read offline.
Awful App 1/5
If I could give the app no stars I would. This is an atrocious update. I have been a reader of the Nation for decades, but with this new travesty of an app I am no longer - not out of choice, but because it won't let me log in. The instructions for verifying a subscription with the new app if the subscription was obtained through iTunes require me to hit "done" and "library" from my account page, neither of which are even on the page. Checking on the web I see that the app can be used if the subscription is through the magazine directly, but those subscribers have additional features available to them. If you're an iTunes subscriber I guess you have neither these added features nor even the magazine. What a deal!
Update September 14, 2016
I called The Nation. The person I spoke with seemed to know nothing about the continuing problems through the iTunes app with an iTunes subscription. Because I have an iTunes subscription, I was left with no resolution, just a referral to the Nation tech department. This happened when I called earlier this year. I regret now subscribing in January. If you are considering subscribing DON'T, at least not through iTunes.
Hello? HELLO? Is anyone there? Does anyone in the tech department read these reviews? I dropped my iTunes subscription a few months ago due to this lousy app. I recently resubscribed for an online subscription. I thought the app would be fixed by now. Ha! I am still told my magazine might not format correctly to work with version 5.7. It was doing that when I dropped the iTunes subscription. Fortunately, with an online subscription I can access a PDF version. Nation Magazine, tear down this app! Build a new one.
No app for me. 1/5
I like the publication, but after reading these reviews, I will be deleting the app.
Great publication poor digital presentation 1/5
Also you can't remove issues if you try (option under hear icon) the app crashes. Have to delete app and all issues to save space. If this worked I'd give this 2 stars
Sadly, the world's most valuable opinion journal has the worst app 1/5
I have been a print and/or digital subscriber to The Nation for decades. I cherish it. This review is intended to be constructive.
I'm also a very tech savvy person. This app is an embarrassment. It can be usable for a while but from time to time the account system goes nuts, and I am no longer able to access new content.
Emails with tech support etc have at least on one occasion led to a restoration of my ability to log in. But here I sit, once again, unable to sign in to my account.
It appears the problem is more with the server than with the app.
While we're at it, here are other complaints I have about this app:
- No variable text size. The pages are preformatted and I have no control. Every other civilized news or magazine app I have used (e.g. Harper's, The New Yorker, The Economist, The New York Times) has this feature.
- No landscape view!!!! I've never seen this problem on any reading app. An "icon" appears ordering me to rotate my iPad or iPhone! This is a flagrant violation of modern human interface and mobile app design principles.
- No dictionary support. Apparently The Nation app uses nonstandard text display, so I'm unable to select a word for dictionary lookup.
- No scrolling view. The text is formatted into "pages" and one must skip from one to the next. Some other apps, notably The NY Times, do have this same flaw.
Overall it appears to me that the job of developing this app was relegated to the graphics department, as the overall philosophy appears to be trying to force a mobile device to behave like a print magazine. This theory is also supported by the fact that whoever is in charge is not current on mobile app technology and has produced an inferior and unreliable accounts system.
Thanks for listening, The Nation.
A disgusting app 1/5
I purchased the subscription but app showed none i tried to contact customer service but received zero response. I should have trust the reviews here. This app is disgusting. Save yourself from a bad headache, don't download it and do not subscribe to the magazine.