Latest update has broke the app
Impossible to cancel subscription 1/5
No problem signing up, but to cancel you must call during business hours and ask for permission to cancel. Not interested in the new direction this organization is taking.
Needlessly stores tons of data on the device. You have to periodically delete it because there’s no manual or automatic way to clear this data
Storage hog 1/5
I can no longer load NYT content to my iPhone. Way too many bells and whistles. At least make a text only option.
Huge ads and no night mode 1/5
It’s fascinating that after so many years of updates this app still doesn’t have a night mode. Maybe I missed it somewhere or NYT wanted me to sleep tight at night. The ads on the other hand seems everywhere at the front page as well as in each article, even though I’m a paid subscriber. Good job, NYT!
Too many LARGE ads.... 1/5
I pay good money for this paper subscription. But I’m still presented with multiple, recurring ads on each news story. These ads are obstructive to the content of the article and OBNOXIOUS, sometimes taking up the full screen of a 12” iPad, and sometimes with this same full page ad displayed multiple times in the same article. #SAD!
By anything new?
This version runs slower than the previous version. When I open an article it takes seconds to display, it’s ridiculous.
Terrible reliability, not worth the price 1/5
By Admiral D
(Sep 19, 2018) The app has become even more unreliable in the last few months. In particular, when an ad is scrolled onto the screen from the bottom, it will freeze. Nothing you do will get the app working again until you force quit it. Super frustrating.
(Mar 24, 2011, v2.3.9 - 1 star, title: Terrible reliability, not worth the price)
This application is nearly unusable. It crashes at least once every other time I use it, and I would typically check it 6-8 times a day. If you use it for more than a few minutes, it also tends to crash. When it crashes, you have to restart it twice before it will run again. Sometimes when it doesn't crash, it will stop downloading news, even if you manually push the button. Then you have to kill the application (if you're on iOS 4 anyway) and start it twice.
On top of the fact that the application is terrible, NY Times is now charging $15/month to access it, or will be on March 28th.
I have uninstalled this and turned to The Washington Post. That application so far has never crashed on me (despite its reviews indicating unreliability) nor failed to download updated news. It's not as easy to use as the NYT application (when it worked), and it lacks NY/NYC local news (which I rarely read), and has a little different slant/bias, but it's perfectly adequate and more than meets my needs.
Overall: Stay away from this application. Try the WaPo.
(Nov 11, 2010, v2.3.6 - 3 stars, title: Great content, great UI, terrible reliability)
The NY Times has great content. You knew that or you wouldn't be looking at this.
The UI is also great. It's easy to browse through sections, and you can easily reconfigure the bottom bar to include the ones you like best. It has the best UI of USA Today, NPR News, Associated Press, etc.
The big problem is that the application crashes a lot on my iPhone 4 with iOS 4.0.x. It doesn't often crash when I am actually using it, but if I switch apps and come back, it will be crashed. Then, you need to launch it twice again before it will work. Very inconvenient, especially if you get a phone call and then can't get back to the article you're reading. This is especially painful if you were reading something in Latest News that isn't there anymore.
It could really use an additional section, "Recently Viewed Articles," which keeps the last 50 articles (or however many) that you read ready for easy re-reading.
Dang ads 3/5
Yall. I would think that paying money each month for the full access to the times would be rewarded with no ads in the app. Nope. Ads every three lines of text. Way lame. I want to read the news, not go shopping for beach ware.
Echo recent reviews 2/5
I was wondering if I was having an isolated problem since last update but I see from my fellow readers that many of us are experiencing articles that don’t load and ads that have become intrusive. At one point I though my subscription must have lapsed but it had not. Please resolve these issues. Thanks
Getting worse and worse 1/5
The writing and articles are of course still excellent, but the app just gets worse and worse.
Articles now take MANY long seconds to load, on Wifi, with a fast iPhone.
Video ads freeze the app so that you cannot even scroll.
C’mon team, get it together! Horrible regressions...
NYT is the News 5/5
By Pax Wolf
I live in a deep red small town without an Independent newspaper. I am grateful for the Times. Cutting edge reporting offers so much more than unbiased news. I was very impressed by The anonymous Trump White House Senior Staff member’s discussion of working with the President. The fashion, travel, food and week in review section are fabulous. The electronic paper is much appreciated. I can only receive newsprint on weekends out of San Antonio. I relish weekends because of the NY Magazine, Fashion and the Art sections.
However, the most important aspect is the NYT tells the TRUTH! Corrections are few and far between. Thank you NYT.
Unusable for me 2/5
The app consistently crashes on my ipad.
Too many external articles! 3/5
By robert @ plasq
I’ve used the Times app for a number of years and I’ve noticed a worrying trend. More and more articles are hosted externally (indicated by the arrow in the left hand corner).
In the past I could rely on having 99% of the articles downloaded onto my iPad every morning. this meant that ?I could read the paper no matter what kind of Internet connection I had. Great for plane travel for example.
Now it seems about 50% (90% if we’re in the opinion section) of the articles require an active Internet connection to read, the benefit of an app over a browser is becoming less clear each day...
So what is it NYT? An app or a glorified browser? Please go back to the way it was before, reserving external links for content that requires multimedia features not available in the app.
Really slow and balky 1/5
By Unhappy Nats fan
It sometimes takes forever for stories to open. I click on a story on my iPhone and all I get is a white screen with a spinning circle in the middle. Sometimes it takes minutes to open. And when I first open the app and scroll through stories, the screen is almost sure to freeze up. This app worked much better before the latest update.
Too many ads 1/5
NYTimes is adding too many ads during and before reading articles. The video ads especially waste time and data. It would be one thing if articles were free but we have full subscription.
Drop the ads 2/5
The news content is and always has been excellent, but if you are a paying subscriber, you should not have to endure commercials
Endless login loop 1/5
Canceling subscription tomorrow. Have been stuck in any login loop for days. Password resets and app deletions/new downloads don't fix it.
Please fix the app 1/5
By let there be light 9999999
It’s unusable. Half the time it won’t open and the rest of the time it’s freezing or crashing. I love The NY Times, and would love even more if I could read it. Please fix the app.
Freezing up 1/5
Been using for a few years without issues. For the past couple weeks, it keeps freezing up and I can’t read anything until a day or so later until it unfreeezes. Closing the app and shutting the phone down doesn’t help. A day or two later it starts all over again.
App keeps crashing 1/5
As many others have pointed out, the app keeps crashing while using with this newest update.
No bylines 2/5
Most opinion pieces no longer show bylines without opening the article.
Still broken after update 1/5
App keeps crashing - unusable.
Update: No response from the Times. No update to fix their broken app. No subscription refund. Unaccountable and irresponsible behavior.
Disruptive Ads With Subscription 3/5
By Argle von Bargle
NYT, I am already paying for your service, love your reporting but the ads installed in your articles and full screen takeovers are completely disruptive, they disable scroll gestures and use distracting motion, all at the expense of my overall experience and my ability to read your stories.
It seems to be escalating in frequency and severity. If this doesn’t scale back, I might have to switch to a different paper / service.
If They Keep $ Promise 4/5
By Linda Claudine
I like the NY Times but, until now, have been satisfy w/WPost. & the whole scam of "you only have 3 articles left this month," has never been true in my experience; however, if the cheap price offered (that finally got me to subscribe), holds true (tho, of course, it's up to me to take action & screen shot etc., info 2 unsubscribe), will add 2 this review (if allowed-have had issues w/this on other apps) AND it comes close 2 giving me the full NYT exp., I will stay.
Lacks a dark mode 3/5
By issa chaotic neutral review
The lack of a dark mode is disappointing
Canceled my subscription 1/5
They disabled “pinch zoom” in app Set text size to max - to small. When it was first released I complained and was basically told sorry too bad! Still not fixed. I will give any non game app which disables pinch zoom 1 Star and cancel subscription.
Repeat ads, limited material 3/5
I’d give the the app five stars if they made two improvements:
1. Limit the number of times the same picture ad is used in a single article. I just had to scroll past the same large picture ad six times in one story.
2. I wish the market information was included in the business section.
Won’t load. Freezes. It is unusable.
App problems. 2/5
By St Louis5
I am a digital subscriber, and frequently over the last 10 days I have been unable to open the app. I called last week, and it got better,coincidentally, as we were speaking. But again today, when it opens, it freezes with no activity. Ideas? Not really pleased to be paying for this right now. Thank you!
Frequently Crashes 1/5
Latest update is constantly freezing on section fronts, or crashing on article pages. Please fix.
By c gulbenkian
The longer I have had the app, the worse it has gotten. The ads slow it down and freeze the pages. Impossible to read.
App broke w/latest update 1/5
By Ms.Reluctant Tweeter
I really like NYT. But now I cant read any articles at all- the app opens up to a frozen page! I can’t even use the menu, so I can’t submit feedback through the app. It’s been getting progressively worse since the update, culminating in the now totally unusable state. Please address Monday and I’ll revise my rating as this is an excellent publication.
By Melba Gonzalez
Ever since I was in grammar school I’ve read The Times, first my parents pushed me, now I feel uninformed without it. Thank you NYT, plus I love New York, I went to PS173 back in the 60’s. Then we moved to Massachusetts.
The app is freezing constantly, can't send error reports. 1/5
By M. Z. -
The content of the news is excellent. The app doesn't function on my new iPad which runs many other more processor intensive apps well. Something is wrong with the coding.
Editorial bylines in opinion section. 3/5
Miss not being able to see the author without having to click on all the editorials. Would love to see you go back to showing them as you did on the older app versions.
Impossible to use without WiFi connectivity 1/5
Forget about loading up the latest version and reading on a plane. Most articles require internet connectivity, including op-ed pieces. Very lazy I.T. team to offering easy solution for ad sales probably .
App is freezing 3/5
I love the NYTIMES, and I will continue to subscribe. The app isn’t working on my phone. It just opens up and immediately freezes. Please fix this so that I can continue to read the news in real time, on the go, from a source that I trust.
App keeps freezing after last update 1/5
By Dr. Patti
Since the last update, the Times app now freezes for several minutes when I first open it. When I first encountered the problem, I deleted and reinstalled the app, but the problem persists. As a paid subscriber, this is very frustrating.
Free press 5/5
Buying a subscription in support of a free press! Do not agree with all the attacks on the press lately.
Very slow doesn’t load 1/5
Love the NYT but recent iteration of this app is terrible. Slow to load and very buggy on iPhone 6S Plus. Please fix or I’ll revert to other, lesser news sources
New Subscriber 5/5
I only subscribed because the President said he doesn’t like you. F%#* that guy, take my money.
Way to many ads for a paying subscriber 1/5
By Is this name taken??????
I pay for NYTimes to support a free press. Their ads are so intrusive in their articles that I feel I’m being cheated. What’s the point of having paid user of you shove ads to them. Have an ad free version and you’d be on point. I’d honestly even pay a little more just to not have ads.
If they don’t get better soon I will cancel and find a publication that respects their paid subscribers enough to not defile their writings with an ad every other paragraph and annoying video ads.
App is deteriorating 1/5
By Plotinus's Raven
This doesn’t work as well as it once did. I now prefer reading the NYT in Safari. The print is smaller, but articles load faster and I can read the comments, which are increasingly unavailable in the app.
ZERO STARS 1/5
Since the update the app doesn’t work
Buggy on my older phone.
iPhone 7 running 11.4.1
Latest NYT app is unusable. It just hangs.
Was this even tested?
Cannot stay logged in 3/5
Every time I click on an article it signs me out and says I have 0 remaining articles, yet I’m on the trial. Great and informative app otherwise.
No longer works on the iPhone 4s 4/5
By Peaceful summer
Please fix! Times won’t load at all, on spouse’s phone. It works on our iPhone 6, and on the iPad.
Still our favorite paper after all these years.
Our best to all...
Crashes when I click on a headline 3/5
Yes I updated it. Both before & after the update, it crashes when I click on a headline.
Also, comments in Opinion don’t fully scroll; only the most recent 50 or so comments return again and again.