Articles never match up with the right headlines 2/5
For over 3 months, approximately 30% of the articles are under the wrong headline and there’s simply no way to find the right one other than opening a browser. Fix this NYTimes!
Dark mode?! 1/5
By Run from this app
Frustrating to use this app on my IPAD Pro. Should be automatically updating, but it doesn’t. I have to go back and forth between sections to kick start it to update. And yes, I have checked the settings to make sure they are correct.
And where is dark mode?? Come on NY Times, get with it. The Washington Post has had dark mode for many months. No excuse.
Finally, I resent seeing ads. I am paying $19.95 per month and I have to see ads?
Very disappointing. The only reason I am keeping this subscription (for now) is the comments section attached to many articles.
New app lacking 1/5
By Frustrated 34567
1. Closing pictures that have been opened is inconsistent. Some have an “X”, others require one to swipe it in a particular direction.
2. No indication when pictures can be enlarged after opening. I find myself taking a screen shot, enlarging the screen shot, and then deleting it - a most sorry method given that I used to be able to pinch and enlarge most (but not all) pictures. In addition, less pictures now can be enlarged.
3. Opening an article is not consistently immediate. There are frequent lag times with some articles; the screen turns white and a circular wait icon displays. This is particularly troublesome if the article is on one of the main displays such as Top Stories.
4. The ad display process sometimes holds one captive as one waits for the ad to display.
5. I used to be able to select the sections that I wanted to include on the first page displayed. Now I believe that the initial display defaults to Top Stories. I have to go to the individual section page and select any section that I wish to read. These are extra keystrokes.
6. Some articles contain autoplay content with audio. There is no indication of this before one opens the article. Nothing like sudden audio to wake up one’s spouse when one is reading in the wee hours of the night.
7. Some articles employ a gimmicky and slow display of information which you must scroll through to obtain information that could have been summarized in one or two paragraphs.
8. There is no time stamp for the related articles displayed at the end of article. Sometimes this content can be a year old, not that that’s necessarily bad, but I would like to know how old it is before I open it.
9. Print edition continues to have some articles that cannot be found online.
10. Given how much more time I now spend reading NYT Top Story content, I am perplexed by how poorly I perform on the NYT’s news test. I suppose that I should just rely upon the daily email listing important news, thereby significantly freeing up free time for me.
11. Selection of links in articles to other NYT articles results in the opening of Safari. Since my Safari defaults to private mode, NYT wants me to log in. This is extra work for me. The app should open up these articles within itself and not leave the app. I don’t know about anyone else, but I just don’t have my login memorized. Plus, I tried the search function in the app with the headline for the article. Nothing was retrieved.
12. I do not have unlimited cellular data. Not only am I paying for the advertising imagery bandwidth , but I am now paying for animated advertising video, not just a static picture, that probably uses more processing power.
Dark Mode dehors not work. If your eyes are bad, you can’t read the paper. Tech support does not respond to emails and telephone support does not either. No one can tell me when this will be fixed I am frustrated beyond belief.
Badly misconceived, poorly implemented update 1/5
By Mostly Concise
Wow. Such a breathtaking decline in presentation and usability. One of the very few excellent apps for serious readers has now become actually less useful than the unexceptional web site version. A truly remarkable accomplishment.
Unnecessarily hard to navigate 2/5
By Darth Kaul
Bring back swipe left or right to move between articles
Dark and Reader Mode please 4/5
Great app. No complaints about the quality of the content. Can we please have a Dark Mode and Reader mode option please? Thanks
Too many ads 2/5
I was happy to support the great reporting the NYT does, but the ads on this app are so annoying. I pay for apps so I don’t have to see advertisements and there seems to be no way to avoid them with this app.
Hands down the best app for crashing and interrupting my music 👌
It’d be nice if the homepage was more zoomed in to fill the whole screen, instead of having the bars on the side. It would greatly enhance visibility.
By Boston Curmudgeon
I used to love the content but the interface has now soured me on the entire experience. I read during my commute and cell service is spotty. There is so much adornment of the text (plus video stories and ads) that the view just stalls, in addition to eating up my data quota. If I could find a way to block everything except text, I’d do it in a flash: I don’t need a magazine!
Ever since I updated to the new version of the app and fhe new iOS, it keeps freezing and the scrolling function is jumpy.
Great!.... But what about a dark mode? 4/5
Great app and great journalism. But can we please get a dark mode and save my eyes?
Add support for dark mode! 4/5
Add support for dark mode already! The Washington Post has had it from day one.
A desperately needed service. 5/5
I am in awe of the quality and depth of presentation that comes out EVERY day from this group of reporters and analysts. I’ve spent years as a conservative Republican with a raised eyebrow view of the NYT. I liked the cultural/ theater sections only. Well, times have changed. Now, I spend an enlightening 1/2 hour or so drinking in what rings of truth and hope within this podcast. I am moved by your good works. Thank you sincerely.
Great app, but will I read it... 1/5
Please bring back the widget(s). Without them, your app is just any other one that goes un-used on a day-to-day basis. I don’t have a lot of time to intentionally read through the NYT everyday. Or WP, or WSJ for that matter. But their widgets pique my interest, and next thing you know I’m clicking article after article (admittedly while I should be doing other things... but at least I’m learning something). Bring back the NYT widget... at minimum, this weekend, 5 things to get the day started, and ... everything else. Thank you.
Home deliveries never on time 2/5
I recently got a subscription for home deliveries and I was so excited to get my newspaper but it never showed up. I’m really disappointed but at least I got my money back for every delivery they missed. I still didn’t get one delivered yet.
Downgrade for usability 3/5
Read everyday, perfect for the morning commute on the train. Always fresh. But this new navigation on the bottom is less usable and less user friendly. I feel like it have to do twice the mechanical work to get somewhere.
Text is only on a little over 1/3 of screen on iPad Pro 12". It would be nice if the rest of the area was used.
Need dark mode! 3/5
Love the content (except for a few columnists, ahem Brett Stephens). But they need dark mode already.
Add dark mode! 4/5
All this app needs is dark mode and display background and text settings
Unfriendly APP - clumsy and slow 1/5
This latest update has removed the ability to scroll from one story to the next. Does the NYT even test their software for usability? I give it an -F.
Autoplay ads 2/5
By Anonymous BSD 4.3 hacker
I hate the multiple autoplay video ads. I pay a lot for a subscription, I should not be subjected to these.
Why does the latest version of this app constantly freeze?!?!?!?
Amazing App Except Ads 1/5
I’m a paid subscriber through the app and I don’t understand why they insist on showing ads in the articles after you pay for a subscription. The ads are extremely invasive when I’m engrossed in an article. It’s hard to focus on a story when you have a giant pair of shoes or dog treats in bright colors only a few lines down from a Ukraine scandal. This has me reconsidering being a subscriber.
Latest 2019 updates make a mediocre app truly horrible 1/5
By Brussels Diplomat
The NYT must have app designers who don’t actually use iPads. With the latest update, you can no longer swipe from article to article, but have to go back each time to the section front page and open another article. And you can no longer swipe from section to section, but have to open an index of sections. In both cases, this defeats one of the advantages of reading the NYT on an iPad. PLEASE BRING BACK ARTICLE AND SECTION SWIPING.
Too many ads 1/5
Had to cancel my subscription and go to WSJ due to the ads and horrible interface. The ads are overwhelming and there’s no reason for the huge blank margins left and right of my iPad. The developers from NYT should take a look at the LA Times or WSJ apps and mimic the presentation style.
Great App for Ads 2/5
Do you like ads? I mean, really like ads? As in, I can’t go more than two sentences without suffering from ad withdrawal. If so, this is the app for you.
This app has become too difficult to navigate in order to find news content as opposed to the increasing volume of fluff used to attract clicks.
There is far too much blank space, particularly for content delivery on mobile devices. Therefor far too much clicking and scrolling is required.
Verbose writing is not good writing.
Bad News 2/5
I’m a 20 year NYT subscriber both in delivered hard copy and on line. Some genius screwed up what was an enjoyable read. I have no idea how to navigate the new NYT. ANOTHER WEEK OF THIS NONSENSE AND IM GONE.
“Upgrade” is really a big downgrade 2/5
Their updated are moving the app in the wrong direction. Loss of pop up menu to switch sections is baffling, and now makes the app harder to use. If this backward progress continued may need to rethink my subscription.
Great journalism, below average app 3/5
Love the Times, and their reporting is stellar, but this app is stuck in 2008. How is it 2019, and we still don’t have a dark mode? Instead of spending resources on suspect gimmicks (like AR stories), spend a little time polishing this app for heavy readers. The blinding white UI is lousy, especially when we have crisp OLED screens that so beautifully display darker content.
Bugs and ads, AND survey link is broken 1/5
For the past few weeks, the icon for the contents (the little row of lines in the upoer left-hand corner of the window) has been missing nearly every time I open this app on my iPad. The only way I can make it come back is to delete the app from my device and then reinstall it.
Also, the animated banner ads are incredibly annoying and distracting, and there’s no way to at least Pause them. At the very least, they make the news copy jump around every time they load.
Oh, and the “Take our survey” button is useless: After the first page (where you are asked for your age), I got a message saying “Either you have completed the survey or your session has timed out.”
Come on, NYT. You can do better than this.
A once great example of a move to digital, now a bloated disaster 2/5
I have been a paying nyt subscriber for 15 years, digital only for the majority of that time.
The quality of the journalism as well as the breadth and depth of coverage remain excellent. They earn both the stars of this review.
Unfortunately the app continues to get worse. No longer is navigating between sections a simple swipe left or right, now you’re encouraged to stay on their curated top stories section (coincidentally scrolling past multiple ads that will occasionally resize themselves loading a moment later than the page, or intercept an errant finger trying to scroll further down the page you didn’t want to be on in the first place).
To add insult to injury, today I scrolled past an ad claiming to be a nyt survey to improve the app. Hosted by qual-something, I still gave it a chance hoping to provide this feedback. Instead as soon as you decline to answer the first demographic question you are thanked for participating and the ad closes.
As of 2019 you are probably better off with Apple news or other curation sources, some product team has been allowed to completely ruin what was the best news app on the planet. This is particularly shameful given how good the actual news coverage is.
CAN'T CANCEL SUBSCRIPTION 1/5
By Exhausted Reader
Only use if you want a life time subscription!
Tried to cancel my subscription through App Store, Apple says subscription expired June 2019. Still being billed in October 2019. NY Times says to cancel through Apple. Apple says it is canceled, not being charged from itunes, charged from developer so contact them. Round and round and round...
Battery Keeps Getting Drained, please update 1/5
By Les Beatles
Please update so that the battery doesn’t keep getting drained to shut off in my iPhone SE. has been happening more frequently and iPhone says this app is using the most even though I’m hardly spending much time in it.
Much loved, and... 4/5
I use NYT constantly- many times a day, along with NYT cooking and puzzles. I wish that this app had a night mode- throws too much light to read in bed next to sleeping partner (and less light is good anyway). I am so used to navigating this app that I can’t comment on function- it seems totally intuitive.
Pay for subscription, get the adds 1/5
Amazing... Even the basic apps remove adds omce you subscribe and yet, i am spammed by them
Dark mode please! 5/5
Trump bashing rag. Not worth the time.
Moving ads are terrible 1/5
Hard to focus when the nytimes is trying to destroy our attention span with gifs, auto play videos, and moving ads. For Christ’s sake this is a newspaper! We want to read it, not have our attention constantly drawn to shiny, moving things!
Very glitchy 2/5
Freezes for 5-10 seconds at a time while scrolling past ads, both in the articles list and within the text of an article
I pay, please quit with the ads already! 2/5
By David Kirby
I will be getting my news from Apple News until NYTimes cuts back on the ads for paying customers.
Fix the App 1/5
I have been a home & digital subscriber for years; however, I’m tired of the app getting worse with each update and repeatedly having it tell me I’m not a subscriber when I am and having to waste tremendous amounts of time with your customer service getting them to fix it.
Where is the offline content? 4/5
I mistakenly gave the ap 4 stars. I meant to give it 2. I’ve been a digital subscriber for over 10 years. The new ap is by far their worst. Only 9 sections are available for offline reading. I read the Times on my train commute. The new ap is mostly useless offline.
Please put nav back. This is terrible design. 1/5
Please put nav back the way it was. This is terrible design. Very disappointed in my formally favorite app.
Going to Wash Post 1/5
This app gets worse with every iteration. I have subscribed since 1999, switching to online only 3 years ago at their urging. Every change got better until last year. Some Moppet decided that being in a section and swiping to the next story was too easy. Now I might see one, and have to return. Maybe 3. But automatically move to another section? Nope. Try reading “Today’s Paper” and tell me you don’t get frustrated. The WP has figured out how to seamlessly read the entire online paper. But the NYT can’t be bothered.
The Old Grey Lady gets one more upgrade to the app and then if nothing gets better, I resign. It’s not the content - I love the content. I just am too frustrated with getting it. Your development team has really lost their way. Good luck and perhaps, goodbye?
Pay for ads....I won't subscribe 1/5
I've always been a fan of the NYT professionalism and journalism and I'm happy to subscribe to support them, but I won't because of the ads. Too many reviews talk about being inundated with ads. When I pay for a subscription I don't want ads! Please allow people that are willing to pay a premium to ditch the ads and I'll buy a subscription.
Sluggish and frequently locks up 2/5
This is a comment about the iOS app and not the New York Times- the app is often sluggish, takes ages for some stories to load and frequently locks up.