Getting worse with every update 1/5
By Piotr N
[Update 12 March 2018] The race to become The.Worst.App.Ever continues and the latest update brings The New Yorker app so much closer to the winning spot. Now all issues that I download, including the latest one, are automatically deleted the moment I close my iPad. An absolute and utter garbage. I don’t think there has ever existed a greater gap between the quality of the content and the abysmal method of its delivery.
[Update 30 Sept. 2014] Is anybody reading these comments? This app is still awful - new issues take forever to download, no automatic download in the background, random crashes. This app is an example of the perfect parasite - leeching off a superior product, confident in the knowledge that its users will continue paying for it, no matter how bad the delivery method.
I have just cancelled my subscription to The New Yorker. The reason - this hideous app. Even on my brand new iPad Air the app is so slow and buggy as to be almost unusable. I have been back and forth with the (laughably incompetent) "technical support", but nothing helps. I love TNY and will re-subscribe to the paper edition, but I advise not to buy a subscription for the electronic version only - you may be very disappointed.
I am tired of seeing the same articles over and over again. I am trying to cancel the subscription, but it seems impossible. Very very frustration.
No support for iPhone X 2/5
By Roof Pig
Although an update claimed to add support for the iPhone X, it was just a lie. It's been over 6 months since the X came out and still no full screen support. Lame.
UI is clunky 2/5
For a great magazine, its official iOS app deserves a much cleaner user interface. User friendliness is very important!
Can’t sign in 1/5
I subscribed yesterday but can’t sign in to the app - “authentication failed.” And when I tried to submit feedback through the app for support, I couldn’t send the form because “frame load interrupted.”
Great writing, horrible app. 1/5
By No words for game
It flashes, it crashes. Such a brilliant group of writers deserve an equally brilliant, or at lease competent group of coders! And it doesn’t improve with new versions. What is wrong with these programmers? HELLO....CONDE ARE YOU READING THIS...IT’S NOT IMPROVED WITH NEW VERSIONS. WE PAY FOR THIS. CAN YOU PLEASE MAKE IT WORK?
Updated for iPhone X... except, it wasn’t. 2/5
While I’m a huge fan of the magazine and it’s writing, the app appears not to have been updated for years. The recent “updated for iPhone X” update didn’t change anything for me. It feels like the Conde Naste machine needs a little work.
Not updated for iphone x 1/5
As others have noted , app does not use all of iphone x screen, which is unforgiveable in an app whose sole purpose is reading.
God I hate this app 1/5
I tried this app 3 years ago and gave up. I trekked again today because I felt certain that Condé Nast would have hired a junior developer by now. No such luck, this app is still crap. The account management piece just blows. It can’t find my address; it can’t find my subscriber number. I’m looking right at the label!! Shameful.
Waw ok good 5/5
By Sex girlfriend
Hot toys MMS
5-Star content, 0-Star app design 1/5
By Clare (Infusionite)
As a paid print subscriber, I was excited to download this iPhone app. To my horror, usability was just about non-existent. (Condé Nast: if you need a “how to use this app” welcome screen, something is amiss.) Every function, from navigation to search, was so counter-intuitive that it was actually more laborious than simply reading the print magazine. And don’t get get me started on the memory hogging. It’s a shame that terrible app design is standing in the way of excellent journalism, as I’m sure most users would give up out of sheer frustration before ever consuming the great content hidden within. Unless this is a publisher’s ploy to drive print subscriptions, I suggest a radical redesign complete with proper user testing and modern UX standards.
I wrote the review below approximately one year ago. Nothing has changed.
Simply the most infuriating app you could add to your device. The magazine is great, but this app is made for those who do not have enough anger and/or frustration in their lives.
Not updated for iPhone X. 2/5
This review in no way reflects my feelings toward the content of the magazine, which I find to be spectacular.
But in regards to the app itself, heinous. Despite its claims to the contrary, The New Yorker app is not optimized for the iPhone X. Black bars across the top and bottom of the screen do not constitute an iPhone X–friendly design. I find the proportions so unaesthetic, getting through the content now feels a chore.
Please update this app for current devices. Or, at the very least, amend your app’s currently false description.
Sign in problems 1/5
By Vulgar demos
I’ve subscribed to the magazine for years and never had any issues signing in online. Yet this app never accepts credentials. Really surprised that this app remains dysfunctional after all these years.
iPhone X update? 3/5
I don’t understand how the most recent update is “updated for the iPhone X” (the only change listed in the version history), when it still doesn’t fill the screen. It’s really annoying in an app whose only purpose is to facilitate reading long-form articles to have big black margins at the top and bottom of the screen. It’s been five weeks since the X was released and more than 12 since it was announced.
Stupidly Pointless 1/5
Can’t see archive
Almost worthless 1/5
I can’t get this to load onto my iPad. The process goes astray and never gets to the point of downloading. I have had a few trials work for awhile but I’m giving up. I like to read the magazine but I’m giving up on this frustrating nonsense.
New version 1/5
The newest version of this app doesn’t save the place of the article you’re reading. So if you close down the app it is really hard to find where you left reading! This is a big problem for the longer articles.
App is Working Better But Still Needs Improvement 4/5
I adore the New Yorker magazine and this app now works fairly well. I do wish they would allow for zooming in on a photograph or cartoon. When you are reading an article and you want to “zoom in” an image or a cartoon in order to see it more clearly, you cannot do so. If I want to look more closely at a photograph found in an article or a cartoon, I have to take a screenshot, leave the New Yorker app and go to my Photos app to look closely at it. Most websites and apps allow you to use the two finger zoom in and zoom out feature, but not the New Yorker.
Fix the bug please! 1/5
Used to have this app on my phone (I’ve been a subscriber for years) and it worked wonderfully. Loved that I could listen to stories or read them, and see the occasional interactive thing. Now the app won’t even let me download issues. HELP.
Crashes nonstop! Not worth renewing. 1/5
By Mac since 512k
I was trying to load the last issue for, ironically, a trip from DC to NYC. Hopeless! For what the New Yorker charges, they ought to be able to create a decent iPad app. Subscription ‘s up for renewal ... hmm.
Can’t link Apple subscription through Facebook app 2/5
The paywall through Facebook needs a serious update and right now. I hit the wall all the time and instead of just copying the link and heading to my browser, like I’ve done for years, I decided to get a subscription. I do not want the magazine company storing my credit card, so I bought a subscription through the Apple store, figured I’d be able to login through the FB paywall. Ha! Nope. I need to call an 800 number first. WTH?
Not intuitive, graphics don’t scale 2/5
Navigation seems designed to hide everything and challenge the user to find menus.
If you use the cartoon gallery, captions do not appear for at least half of them. Gallery graphics are static and do not permit you to manually adjust to view caption
No search function. 1/5
No search function. I want to see a list of every article written by David Sedaris, but instead I have to open each issue and look at every page and *hope* I get lucky. What a waste.
Quit Bagging About It 5/5
This is a great magazine and consequently great to read in either print or e-copy. I especially like the “article view” which instantly converts any article into a single column that one can easily read by simply scrolling from start to finish. Especially comfy for wearers of no-line bifocals who have to live with a very narrow reading area on their lenses. No head rocking for them in order to scan whole pages.
Doesn’t work at all anymore 1/5
Terrible. Won’t download the issues anymore. Depressing!
Broken navigation 1/5
Impossible to go from an issue back to the library on iOS 11.0.1 on an iPhone SE
Perfect App For Me!! 5/5
I love The New Yorker, I am a print/digital subscriber. The app has always worked beautifully for me, I never have any problems with it. Great app and perfect magazine for current times!!
Can’t switch between issues 1/5
In the current version, I can’t switch between one issue and another.
Didn’t restore my purchases 1/5
It was useless even though I’m a subscriber
Won’t even let me subscribe 1/5
You are losing money with this lousy app. Won’t let me subscribe despite trying repeatedly. Gets stuck at “purchasing subscription”. Apple should have kept the NewsStand app and publishers should’ve kept their magazines there instead of creating own apps.
Nope, navigation issues with IOS11 are still there 1/5
I cannot switch between issues on iPhone. Do you ever test this app??
True to its atrocious reviews here, when i attempted to activate my digital subscription, an error occurred and i was told to try again later. The New Yorker is a great magazine, but it cant afford the arrogance manifest in its disregard for digital formats. Conde Nast, spend less time developing predatory subscription policies and more time on a decent apps!!
New version buggy 1/5
By reading sept 18 issue forever
Love reading the New Yorker but the latest version is missing the “go back” arrow at the top left when you are in an issue so you can see all the issues. Current version basically makes you stuck in whatever issue you click on so click wisely! To the app developer- please fix this problem!
IOS 11 problem? 5/5
The “library” button has disappeared, can’t access my other issues of the New Yorker.
I'm used to the Condé Nast app because I used it with another of their magazines, but this one lacks a feature that one did. You can't you zoom in on the text. It does give you one larger type choice, but given the font and layout is the same as in the print edition - I.e. crowded - I would still like a bigger choice or the ability to zoom.
I prefer reading my magazines online, so I will see if I want to extend my trial subscription.
Buggy app, good content 1/5
I love the new yorker but this app, specifically this version, is horrible. Half the time when I'm reading, the "library" button in the top left disappears making it impossible to exit the issue I'm reading. I've had to re-install the app to get out and download the next one.
Good digital implementation 4/5
A goodway to peruse the magazine. One ios11 bug. After downloading the current issue can't find a link to go back to library. In the past it came up after tapping on the screen as a link in the upper left corner. The solo shows up when opening older issues. But after downloading the current issue can't get back to library. Restarting doesn't help. I had to delete the app and reload it. That works as I have now proven twice!
Hopefully that will be addressed soon. Otherwise constrained to stay a week behind.
Great content. Awful app 2/5
The one star rating has nothing to do with the content produced by the New Yorker. The magazine and the writers they publish are wonderful. The app, however, has been consistently buggy. I've had to delete and reinstall it several times when issues come up. The latest issue was that all issues were no longer free, I had to pay to download them even though my subscription was valid for another few months. After wasting my time with customer support for awhile I finally just reinstalled the app. I of course had to reset my password because who remembers passwords anymore and once I logged in the issues were restored. All this trouble seemingly out of nowhere and for nothing.
Keep asking me to "close the app and download again" 1/5
Which I tried several times already, nothing changed, no access to my subscription at all.
Bug needs fixing 1/5
I can't download the latest issue. I deleted the app and now can't download the app either. Please fix.
This magazine has gone down the drain 1/5
It's always been an opinion-laden magazine, but my God if I wanted to read a hate blog about Trump by coastal elitists o could just check my Facebook feed.
Love the New Yorker, detest this app 1/5
By Wednesday child
It won't accept my account number that I copied and pasted from an email that The New Yorker sent me and won't let me exit and start over. Deleted the app. Waste of my time.
Not funny. Disappointing. 1/5
By Sparky's Mum
This app is unusable, stingy, ugly, out of touch and ridiculously expensive. Looks like something Trump would have his minions do. This app used to be great. I appreciated the big roll of old cartoons - a perfect distraction while waiting. I also loved reading the titles of the daily articles & when I had the time reading a few.
What an embarrassment. 1/5
I did not realize that app developers of this caliber still existed
Poor sign in 2/5
By NYT avid
Sorriest sign in from any app. Does not like its account number. Apparently it does not want online access. Dozens of attempts have not allowed me access. Delegating the app and moving on with life.
21st century magazine with, unfortunately, a 20th century app. Does not recognize my subscription and won't let me read content for which I have paid. Best to ignore and just read the print issue. Seriously, how difficult can it be?
Great publication 5/5
Convenient to download
Horrible iPad App 1/5
I tried to sign up for a 30 day trial subscription but kept being booted out and was only given the option to purchase individual issues. I had planned to use the trial and then buy an annual subscription. If I can't use on my iPad, I won't buy it.
I have been a subscriber for years. Used to be able to look at same day short articles as well as look at magazine articles, scroll through sections. It was sort of a mix of the current magazine and daily articles. But now the app is only long form articles and I have to use New Yorker today app for current events. That app is plain silly. Just a long scroll down of articles unlike being able to choose sections before. I called customer service and talked to two people who both professed to never have experienced the previous app. Does customer care even read the mag using the mobile app? Used to be a daily read. No more. Too hard to use and no I don't want to navigate across three different apps, mag, today, goings on to see what I used to see in one app. Can't begin to express my disappointment and frustration w this experience.