Below New Yorker standards 1/5
This app does NOT provide access.
1. I am not recognized as a subscriber
2. It doesn’t even allow me to log on as a subscriber
Complete garbage 1/5
Wont sync my subscription, crashes, shows error when i tried to send customer support form!!!
The link to create an account is broken. I can’t sign in with my email and password and there appears to be no other way to use this app.
Good luck logging in. 1/5
By Doc 03
I’ve tried logging in from my iPhone. I’ve tried logging in from my iPad. “Authentication failed.” Ok, so maybe I forgot my password. I tried clicking “Forgot Password?,” which takes me to a screen that won’t load.
Forget the app. Stick with the magazine. Very annoying experience.
Keeps getting worse with each update. Now it constantly loses your place. Update: 4 years later. Same Story! Also now it deletes issues randomly.
Buggy, and awkward UI 1/5
Five-star content, one-star app. It too often requires deleting the app and reinstalling. Even when it’s working the interface is really awkward. The navigation buttons are not intuitive, and the options for display are very limited.
Great content great app 5/5
Best magazine app I’ve used. Keep it up!
Great Mag; Abysmal App 1/5
This is not a review about the quality of The New Yorker; these comments reflect the technical flaws associated with the NY App only.
App consistently fails to complete linking a current subscription to the the mobile app.
Review for the app not the magazine 3/5
Once the issue is downloaded it is a fantastic app. It gives the same feeling (except for the touch) as reading the paper magazine. But downloading is a pain, so much so that I am considering canceling the app and going back to the paper version. You have to keep the New Yorker app open and not touch, fidget, or get curious, just wait, until download is complete. Why can’t the latest issue downloads at night, without me prompting it, and I wake up to a brand new issue to read while having my breakfast. The biggest pain is when I have a few issues to download - i can’t.
For full subscribers to the New Yorker magazine, this app is amazing. Am loving the portability of each issue, with the bonus of having full access to related media. Brava!!
Extremely well designed app. Takes a little getting used to .... 5/5
By Art MM
I use the New Yorker app frequently and find that it is by FAR the best designed app for magazines that I have seen. I recall that it took a little extra effort to learn It but this is well worth the effort because I use it several times per week.
I am very surprised to see some negative reviews about the design and I suspect that this is because the design is innovative and does take a little getting used to. I encourage everyone to stick with it.
Thanks to the New Yorker app design staff!
Horrible — don’t waste your time. 1/5
Nearly impossible to create an account. Can’t change password. Every step is fiddly, poorly designed, and hard to use. The magazine is great but the app is worthless.
Ever since upgrading to the latest version, the app closes immediately upon opening on iPad Pro with iOS 11.4. Please look into this.
App needs work! 1/5
Two years later and still impossible to get password changed in app. Also, app doesn’t take advantage of password keychain on iOS.
Outside of the content, it rate it bleh.
This was my favorite app, but now it crashes every time I open it 1/5
I have the most up to date version but every time I open the app it crashes which is unfortunate since this is my favorite weekly read.
Old versions worked but not this 1/5
This is the only way to easily read offline the whole magazine. Great for flights etc. It no longer works at all—won’t even launch—on my iPhone running the latest version of iOS. So this review is for a poorly designed app. I like their ‘New Yorker today’ but you need good internet for that to work.
Used to be better 3/5
Many moons ago, when you reopened the NYer app after a day or so, you’d find yourself right where you left off. That’s no longer the case — when you reopen the app after a period longer than a few hours, you’re taken back to the beginning of the article or to some random place in between the start and where you left off. So annoying.
The type size is not accessible 1/5
I previewed this, but was unable to get a type size that I was able to read. Being visually impaired, I have the type size on my iPad set very large. This did not work with this particular app, and I was unable to read it.
App is not working 1/5
The content is great, but the app won’t open anymore.
By Dr. Allio
I love the magazine but the app is the worst. Crashes more than 50% of the time.
Constantly crashes. 1/5
Terrible app. It crashes if it even opens at all. Fix it!
Won’t start 1/5
App crashes on launch
Doesn't recognize subscriptopn 1/5
Third year of The New Yorker and still can't get this app to recognizey subscription.
Poorly designed 1/5
Does not make most of iPhone X screen. Why not? Annoying when you scroll as menu bars keep appearing - why?
Lost Access to Subscription 1/5
After a recent update, the app quit allowing me to view new issues. Even though I have a subscription, am signed in, and can view my old downloads, since the subscription isn’t through Apple (I guess??) the app and iTunes don’t seem to understand that I have access. The only option is the blue apple button to Subscribe or pay for the new issue. They (New Yorker) have not responded to a support claim filed a week ago.
Good magazine, unusable app 1/5
Totally frustrating 1/5
This app is useless. I'm signed in and it tells me to enjoy reading the magazine. The. It wants to charge me per issue.
Remember, I'm signed in to my account. Then I try to "Link to my account" using the info on the label of this weeks issue and it returns the message that it can't find my subscription.
App not working 1/5
Just purchased and i cant open the current issue, cant sign in and cant go to my account
Closes in less than a second 1/5
By Stalactite 12
That’s all I have to say because as soon as I click on it, it immediately closes. I pay a lot of money for this subscription, but I get must better treatment from s lot of free apps.
Be prepared to be frustrated 1/5
By rs bogart
This app constantly signs you out and doesn’t remember any of your login information. You can’t fix the login because the Condé Nast site doesn’t work. You can’t get help from Condé Nast, they never respond and if they do, they apologize nicely but cant fix any of the problems. Also it will tell you you’re running out of free articles while you’re signed in with your subscription information.....
Fabulous magazine with a truly terrible app.
Nightmarish digital subscription technology 2/5
I would give The New Yorker 10 stars for content and -0- stars (or perhaps minus 5 stars) for ease of access to a digital subscription. Worst I have ever encountered.
Now the "New Yorker magazine" app on my iPad doesn’t open. 1/5
Now the "New Yorker magazine" app on my iPad doesn’t complete the opening process after I changed my password on my laptop.
This is crazy (my iPad prompted the word "crap" which more fits my frustration).
How do I get to enter the new password if that is the problem?
Please update for X 3/5
5 stars for content -2 for being 6 months behind the curve
The New Yorker Magazine 1/5
App hasn’t worked in three weeks..... and I have subscription
What you need to focus on is called UX I think.
Most. Useless. App. Ever. 1/5
I’m a subscriber. I can’t even set up an account with this app. I’m going to uninstall and when the time comes to renew the subscription, let it lapse. I’m giving it one star because I can’t give it zero.
Needs support Safari reader view 3/5
I prefer reading long articles in Reader View on Safari, where I can change font size, font, and background color. When updating the app, I hope you will include that. As it is, I have to search for the article in safari to read it. Annoying. Thanks!
iPhone X update? 2/5
Please actually update for iPhone X and remove the black bars!
Pretty useless app if you are a print subscriber. 2/5
The sign in problems with New Yorker app haven't improved in years. Why a magazine that is so good and so up to date in other ways insists on punishing their subscribers by making it so difficult to read on iDevices is beyond me.
am a great fan of the New Yorker and have been a subscriber to the print edition for many years. But I have not managed to sign in to read the magazine on my iPad. Every few months, I try again and I still cannot do it.
Fortunately, I like the feel of paper, so I don't mind much. But the app has been out long enough that you'd think they could finally fix this problem.
App keeps crashing and is unusable 1/5
Hard to give it more than a star when it won’t work
Broken app with poor UX design 1/5
If this app worked as it should, the UX would still be clumsy and poorly designed .
As it is, it still suffers from significant bugginess such as unresponsive settings screens and an unreliable and baffling mishandling / obstruction of Apple digital subscribers trying to sign in
Back up and working great 5/5
Been having problems with App not opening since last update for iPad. I decided to totally delete App and reload after 5 minutes. It reloaded and I had to sign in again. All is well. This experience was my first bad experience with this App. I also swiped off all pages I had visited before doing this delete. The iCloud retained all my magazine issues.
Someone wrote in a review of App why they had to pay twice for a magazine when they had the print issues. Well, that extra few bucks pays the App developer and all the bugs etc that everyone talks about and getting them fixed.
I also shut down my iPad and iPhone periodically to keep it running in tip top shape. Desktop computers need this as do laptops. So, why not your computer iPhone and iPad.
Won't open-please issue update! 1/5
I guess it doesn't play nice with the latest iOS update. 😢😢
Crashes 100% of the time 1/5
The latest version crashes immediately on startup every single time.
Very poor app 1/5
I have been a paid subscriber for years. It takes a long time for an issue to download. Once downloaded it is OK, but if you go to read further or use any of the extra features, it tells you you have used x of 10 free articles that month. When you try to sign in again (which should not be necessary) it tells you the site is under construction, come back later. Very poor app construction.
Won’t open since yesterday’s iOS update 1/5
It shuts down immediately
Won't let me access my paid Apple subscription 1/5
By Dave McA
My weekly experience with this app is to struggle for 15 to get it to recognize my Apple subscription. The “Restore Purchases for Apple Subscriptions” does not open. A telephone call to the New Yorker customer service is a waste of time; they can offer no help whatsoever. This is the worst app we own. Can’t they fix it?
Embarrassingly Poor User Experience 1/5
I’ve given up on using this app and retried it several times, but it still is so tedious to use. Here are a few of my main complaints.
- It crashes regularly, sometimes requiring a reinstall, and reentry of the login information.
- Ads are not only placed both on the side and inline, but also disrupt the reading experience. Whenever an ad refreshes, the screen goes blank for about a second, and the content is moved around. As the reader, I lose my place in the article, have to visually search for it again, and often have to scroll up or down.
- Scrolling is affected by ads as well. After placing the first line of text after an ad at the top of the display, the ad placement is readjusted, and covers the first few lines that I just was about to read.
As others pointed out, this is not about the content, but the user experience. While I enjoy reading other magazines on the iPad, for this one it’s back to the print version.
Great content, bad app 2/5
Love the magazine but the app is just not well-designed and buggy. Constantly “forgets” my subscription and re-logging in is near-impossible due to error messages and navigations to nowhere. “Connection error - try again later” but later never comes. Other media apps do this stuff so much better.
iPhone X? 3/5
Update version history claims support for iPhone X, but latest version doesn't use the whole screen.