“Magazine” tab crashes app 1/5
What good is a New Yorker app if you can’t read the magazine? Hope this issue gets fixed soon
Crashes immediately 1/5
I was so excited to see that the New Yorker has a new app, and I was hoping it was going to work better than the last one I tried. Unfortunately things still seem to be screwed up. As soon as I touch “magazine” at the bottom of the page the app crashes.
Cannot see archives from app 1/5
The app crashes if i try to view past issues.
Can’t go beyond “free stories” even tho I’m a subscriber 1/5
By Bas the Great
And even though I am “signed in”.....I’ve tried everything ten times, and get no response from the magazine when I write for help.
Very frustrated, ready to cancel my long time subscription.
Still a very glitchy app. Hopefully they’ll hire someone with some expertise. Soon.
Does not recognize me as a paid subscriber 2/5
Keeps crashing since they added animated GIFs to stories.
am paid up in full for $149 a year yet this app continues to ask me to “subscribe” even after I am signed in with my normal username and password. Calls to customer service have not resolved this.
Great but can be better 4/5
Could you justify the text on both sides rather than one? It would looks better
Not designed for landscape mode on iPad 2/5
I want to love this app, but I primarily read the New Yorker on my iPad. Unfortunately, the app isn’t designed for landscape mode. The article column is far too wide, and the article list is hard to navigate. Would love to see this updated!
Can’t use it because it thinks I’m not a subscriber! 1/5
I’m logged in but I can’t use anything because it thinks I’m not s subscriber. Uuuurrrggggg!!!
Dark mode please 5/5
I’m been waiting for it please.....
Won’t accept my subscription login 1/5
This app seems to be a massive improvement over the other one, but it keeps limiting the number of articles I read, despite the fact that I’m a subscriber. I enter in my subscription number, it tells me this number is already linked to an email address and has me login. When I do that, it doesn’t register that I’m a subscriber and now I’m out of articles for the month. Please fix!
Good but could be better 4/5
By Andrea LF
It loses my place when I’m reading sometimes even though I have it set not to. Not the end of the world. It would also be great if their podcasts were on this app too.
Add dark mode 4/5
I love New Yorker, but I find myself having to open articles from it in Safari Reader instead of this app. Black text against a white background hurts my eyes, and the app has no option to change that. Many other apps have an option for white text on a black background. I would appreciate a similar option in the New Yorker app, so I don’t always have to open articles outside of the app.
I Love the New Yorker 5/5
By Senpai can wait
TY for quick reads, long & in-depth reads, trends & style, timeless elegance...and a sense of humor. Linda
No table of contents 1/5
I can’t use the new version because there is not table of contents. Lots of huge pictures to wade through that ARE NOT acceptable.
Too few features to be its own app 2/5
Most people have covered the basics so I’ll share my gripes. Overall this app makes for a much worse experience than reading articles in a web browser.
Audm integration is awful and easier to use from Safari (especially e.g while driving or walking around on a cold day). And I agree with what everyone else has said here too: I don’t want access to the other articles on audm; I’ve chosen to subscribe to the New Yorker.
Bookmarking is a nightmare.
The crossword, which is usually well crafted and interesting, opens in a browser (wasting screen real estate) even from the links within the app.
Great Content, few missing features 4/5
By SuperMAC me
The depth and quality of The New Yorker is unbelievable. This app allows access to all of that content. Yay.
However the app is missing a few features that could greatly improve the reading experience:
1. Dark Mode. This one is must have, especially for reading long articles at night. Or at any time.
2. Skip forward/back for audm audio. 10s skip controls would be great. Even better would be a separate interface for audm stories, similar to the New York Times podcast tab.
3. Ability to download whole issues offline.
4. Ad-free option. I would gladly pay extra for ad-free reviewing (although honestly as a paying subscriber the fact that it isn’t ad free is atrocious). Also, remove all tracking scripts from the app. Protect user privacy.
5. Ability to view and manage subscription in the app.
6. Dark mode.
7. Dark mode.
8. Dark mode!
Great magazine. Buggy app. 2/5
By Stax Fan
Exactly What I Want in an App 5/5
I love the New Yorker and I love this app and wish that other magazine publishers would offer the same format. Since they don’t, this is the only one I use.
I’ve only used it on the iPad and can’t speak for how it functions on the iPhone. The app has functioned well, no freezes, crashes or other annoyances.
But the thing I love most is the simplicity of the offerings. I get the full print magazine, which others read, while I read the longer reads on my computer, usually over the weekend. What I want to read on the iPad are the shorter daily articles that are not part of the what the magazine has published, nor do I want to wade through them looking for the web only stuff. This app is perfect!
Thank you, New Yorker. This app is a winner!
What’s up with ads? 2/5
Why do you show ads to subscribers?
Nice addition 5/5
Love the NewYorker Daily. Also thank you for the up-to-date reporting. Very much enjoying reading this material. SW
Won’t let me sign in, even though I’m a subscriber 1/5
Worthless and annoying.
Endless trouble, no joy 1/5
I paid for a trial online subscription. Since then I get emails from the New Yorker purporting to provide stories and other features. But every single time they say I’ve read all my free articles and now I have to pay and if I want to subscribe that would be great or, hey, if I’m already a member I can sign in.
So I sign in. I can’t count the number of times I’ve signed in, and checked the block that says keep me signed in.
It makes no goddamn difference. The site continues to treat me like an interloper who has no business reading the articles. I am extremely sorry I sent them money, and if I can figure out how to contact them I’m going to ask for it back.
An entirely new way to view my favorite publication!
Why so difficult to link 1/5
By Scott Scove
Why do you make it so difficult to link to my subscription to the New Yorker which I purchased from Apple? Catch up with your technology.
Have had a Subscription Since 1970 1/5
But the online experience is very frustrating.
I have tried a number of times.
If I did like the magazine so much I would cancel it because of the online experiences. Save yourself - don’t even try.
Please get rid of or update audio 3/5
The New Yorker is fantastic. I wrote this review mainly to see if the powers that be at the New Yorker could possibly update their audio availability. Audm is kind of lacking. You can’t easily rewind or fast forward with any accuracy. You can’t speed up. Also, very limited selections of the magazine are available for listening. Not that I’m illiterate, but it is nice to be able to listen to selections when reading isn’t a viable option. For a model to follow, I suggest taking a look at The Economist’s app. The entire magazine is available for listening and done very well with great production value. It would be great to be able to have the functions above (skip forward and listen at variable speeds). Also, I think it’s a bit much to ask me to purchase another app (Audm) when I already pay a pretty fair price for my New Yorker subscription. Again, The Economist does not do this and they set a great example.
Otherwise the app is pretty user friendly. I’d like to be able to bookmark favorite cartoons. Also, as far as audio content is concerned, The New Yorker radio hour is outstanding. Overall, please keep up the fantastic work at The New Yorker!
Great app 5/5
By Happiest Swimmer
I use this app daily to read current and archived articles from The NewYorker. What a pleasure.
Subscription incorrect — and no response. 2/5
By Daniel B Schneider
Cannot get a response to my attempts to correct subscription request.
Not reliable 1/5
I agree w the review that says the app doesn’t always get you access. I found that is also true if my subscription. Sometimes I got access. Sometimes I was blocked. I love the nYer but What a pain.
Buenos días 5/5
Always better than excellent, keeper of truth, liberty, democracy, humanity.
I give up as well. 1/5
No reason to repeat what a lot of other people have already written. I’ve got a subscription, just renewed as well, yet I get booted off the app after 3 articles. I tried this app almost a year ago and...same deal. I think I’ll just have to be satisfied with the magazine which I love. Sigh.
Just about perfect. 5/5
Integrating three apps into one is the only way and is very well designed into the bargain!
Constantly loses subscription 1/5
The app is pretty much useless. It constantly asks me to “sign in” for my subscription to be active, which is impossible since I subscribed through an in-app purchase. I try to restore my subscription I the settings menu (why can’t you do this from the sign in page?) and clicking the button has no effect 99% of the time. There’s no feedback and the “you need to subscribe” banner is still there. This has been on ongoing bug for over a year now. I love the content, but it’s not worth the hassle.
Love the magazine. Tech support is another matter. 1/5
The Dec. 10 issue never showed up on my iPad. A note to Support yielded no response. Sad that the online support is so unresponsive. And this is not my first rodeo with the New Yorker. I’ve been a digital subscriber since it was first offered. Always have had trouble getting results when there are issues.... problems old media has switching to new... almost sounds like a story in the New Yorker!
By Frustrated Sunscriber
This App is so frustrating. I have two subscriptions to the New Yorker, one at home and one in my office and I almost never can gain access via the App! This has been gong on for months if not longer! Please fix this App.
New Yorker App is the worst 1/5
I have been a subscriber for 24 years and love the magazine.
I waste 2 to three hours every week trying to link my
subscription through Apple. This is an impossible task.
Who you call apple you must pay for an expert to help you.
The magazine has no ability to remember who I am
or recognize my password. I need a place to log in
and be recognized. My only option is calling Apple.
The app has gotten worse 2/5
Added note: why not just automatically link the subscription to the emails? You would avoid a lot of complaining.
This used to be a pretty good, easy to use app. Now I cannot open the issue in the magazine view. You used to be able to tap on the cover and flip through the magazine like a print issue. Now you can’t.
Where is the table of contents? I can’t tell what’s in the issue without flipping through the whole magazine.
You can’t seem to just look at the cover for more than three seconds.
Opening the crossword from the email tells me that I have fewer and fewer permissions to open the magazine, in spite of signing in so many times I could scream.
In typical New Yorker fashion the app is elegant and a joy to read and outstandingly, to listen to. I have no complaints.
I have been reading the magazine since my teenage years and I am 73 now. Who could ask for more?
I imagine that some of the bad reviews I see here must have something to do with signing in. I think if a problem does get fixed people ought to go back and adjust their review. I had some difficulty at the beginning because I purchased on Apple and I had to learn a different way of signing in. Once I jumped through that hoop all has been fine for a few years now.
Actually, this app is the best magazine app I have ever read.
Thanks New Yorker.
Horrible app & lousy customer support 1/5
I have subscribed to The New Yorker print edition for years and love reading this magazine. However, I have an awful time using both Nee Yorker apps - they often do not recognize my login credentials. “Customer support” has never responded to my many requests for help.
New Yorker needs to get its act together with electronic media.
Easy read 5/5
I have been using this app for 8 months. The layout is easy to navigate. The articles are excellent. As a result I read more now. Subscribing is the Best decision I’ve made this year.
Strange Subscription experience 4/5
The app is pretty good. I went to subscribe, however, and it got a bit bizarre. I use Apple Pay a lot, so I chose this method of payment. The website said “subscription not complete... enter “country.” Weird. Country is part of the address. Besides, the page has also requested my location, which I allowed. Buggy.
This is not about the publication... 1/5
... which is fantastic, and doesn’t need my or anyone’s else’s endorsement. This is about the clunky, grief-filled digital experience. *PLEASE* get a grip on this. How can it be that I keep getting the “you’ve read half your articles for this month” message when I’m a digital subscriber opening the NYer Today from *within* the app! These are not the nineties! These are not allowed bugs! You cannot expect me to call an 800 number just because I’ve subscribed from the Apple app store and *you* can’t figure it out! Get Roger Angell on it- you know he can do a better job than you. And he’s on your team. Come on, already!
Ads replay over and over and over again. 2/5
I love the format of the app.. it is easy to navigate.. but once an audio ad starts playing, it will replay over and over and over again. How am I supposed to read content while ads continually play? I am a paid subscriber too. There shouldn’t be any audio ads in this app. I can turn the volume down, but then when I need the volume.. like to hear the poem read aloud, all I hear is the ad. I tried closing the ad, and it still plays. Very frustrating.
They want my money. 4/5
This app is just like the Washington Post. One is allowed to read only certain articles and only parts of regular columns. It’s clickbait for for The New Yorker set.
It’s a bit hit or miss whether the iPad App works 3/5
I only started reading the magazine on my iPad about five months ago, and am underwhelmed by the experience. Sometimes the App works, meaning that I can access all the stories from the magazine, and sometimes it doesn’t. The most recent magazine, for example (November 19, 2018) gives me only three “Goings on About Town” items - nothing else. I have closed and opened the App, I have logged out and back in, and even removed and re-installed the App, all with the same result. It would be OK if this was the only time something went wrong - on at least two occasions in the last three months the magazine completely failed to download, and/or told me I didn’t have a subscription. In contrast, I have never had any issues with the iPhone App, which I have been happily using for several years.
Can’t stand the ads 3/5
By Travel engineer
Surprised to receive ads on a subscription paid basis.
The cursing mommy tries to log in 1/5
Really you don’t want to hear it. But this app is impossible to use. Everything else about the Newyorker I love.