Great shopping deals 5/5
I’ve been buying at The Real Real for the past 7 years. They have authentic brand names at an affordable price. The quality of their handbags are great. The Real Real is my favorite store online.
Need app for Iwatch!!!
Love this app!! 5/5
Find hidden name brand gems at a great price! Look no further!
Great products but app could use some upgrades 4/5
Love the products. Trustworthy site for resale. However, the app could use some upgrades with better AI and GUI. Always having to tap into the product to see additional views is not a great user experience. Takes too much time and limits items to see. Filtering is limited as well and should have more options.
Too easy to find what you’re looking for. 5/5
I’ve been obsessed with this site/app for 2days. It’s so easy to spend money 💴 when the deals are amazing for things I’ve looked for that stores can’t come close too.
Horrible customer service 1/5
They make most of the products final sale and won’t let returns. They have rude and unprofessional customer service representatives and I will never shop there any more.
By heeeeheeee heeee heeee jj
Still a lot of money
TRR is keeping my mind busy during Covid 5/5
I’ve become a bit obsessed with the TRR app in a way that I wasn’t before when I was just a ‘normal’ client on my laptop. I don’t have a ton of money to throw around but I feel like we need nice things during the pandemic and hunting for them is a very good brain training activity. I’m working my memory like never before. It may not be 100% healthy to be searching all of the time, but it’s fun and a good anxiety buster.
After losing 85 pounds, I wanted to buy myself some nice, classic pieces, and RealReal has allowed me to do just that.
I now work in the fashion retail industry, but even so, I never thought I’d be able to afford luxury designers like Vera Wang and Oscar de la Renta!! To now have these pieces in my wardrobe means so much to me. Thank you!
Wait, There’s a national consignment day? 😂 2/5
Wait, There’s a national consignment day? 😂
AMAZING DEALS 5/5
I love this company for so many reasons - you can get the perks of owning luxury brands without breaking the bank!
A LOT OF THE LV ITEMS IS NOT REAL 2/5
A lot of the Louis Vuitton is fake
Touch ID doesn’t work on iPhone 3/5
Keeps asking me to login every time!!!
And every time I set up the Touch ID and still not getting thru!
The iPad Touch ID works fine- so what’s the problem with the iPhone app?
Affordable and high quality 5/5
I have a dangerous obsession with expensive jewelry, especially solid gold which we all know gets really pricey. TheRealReal has gorgeous high end jewelry at a great discount. I absolutely love that you can pay with Affirm so I can factor in the payments to my budget and not take a hit to my savings. This company is amazing.
Pleasantly Surprised! 5/5
By Muffin Mouse
I have purchased 2 handbags so far... Gucci, and Luis Vuitton. I have made sure they are authentic. Both have stated “excellent condition,” with no visible signs of wear. I have not been disappointed. Spending a large amount of money on merchandise sight unseen has been scary. Using REALREAL has really been a blessing and will continue to use. Thank you!
Love this app!!!💙 5/5
I seen this app advertised on T.V and researched it. Already purchased over 5 purses from LV, Gucci, MK, and Jimmy Choo with matching wallet. You’ll never be disappointed. Reasonable prices and excellent condition.
The pros and cons 3/5
Pros- you can find items like clothing and shoes that are almost new or new with tag for a decent price. Some items are marked with 20% off and sometimes they will give you a coupon to use with the 20% off too.
Cons- They doctor up the photos so you can’t see the flaws on items. I had to return two items because they weren’t as described. *Beware of counterfeits*I wouldn’t buy super expensive bags because their no return policy. I never consigned with them but from what I was told by a few people is that they don’t give much for your items.
The pictures 4/5
By The critic123456🤗😯😴🤐😷
I was look at so hold Gucci shoes when I look at them that it look like some one was wearing the shoes and if you are going to want shoes you do not want them to look like that. All I’m asking for is the picture to look better other than that everything looks good.
Hulu advertisements 1/5
By Dear niantic
I’ve seen 4 ads in a row for this app... please tell Hulu to not advertise you as much
Christmas shopping done! 5/5
All beautiful, lightly used items for sale with deals and codes for %’s off on the home page! Christmas shopping for the ladies in my family done early! And of course I had to get a lil something for myself! ;) LOVE THEREALREAL
Soo Much Fun 5/5
Love this site. I always find something that I adore. If I can’t get it now , I can always visit it by pressing the button for my obsessions. Not only that but Real Real keeps me informed with notifications.Also Real Real makes shopping fun & easy with
incentives and sales. I’m getting ready to try my first consignment, so wish me luck.
Fantastic site 5/5
Shopping at The RealReal is a fantastic way to get gorgeous clothing at a great price, plus to good for the environment. They check every item carefully so you know exactly what you are getting, I’m obsessed and can’t recommend them enough!!!
Don't sell here and I work here 1/5
Thought selling my clothes with the company I work for would benefit me somehow. It didn't. You get commission on whatever they sold it at.
So if they have a sale you get commission on the price it was sold at not the price they make you think you're going to get. Almost every item was sold at 20-70% off I was getting less then $20 on high end clothes.
One of a kind finds 5/5
I love this app. I enjoy finding more one of a kind pieces at realistic prices, that we can’t just find anywhere. I always check the photos and make sure I can return clothing items. So far I have not been disappointed!
A Joke 1/5
If I could give a negative review I would🤮
Sold some gorgeous items from Newman Markus- $750 Bulgari sunglasses & got $75 for them. The Real Real will go away after screwing people
Perfect and dangerous 5/5
Real real app is so fun!
So so 2/5
I liked the sorting of it but it was sooooo hard to sign up
My wallet cannot support the excellence of this app 5/5
ITS ADDICTING 5/5
I love The Real Real! Great and fair prices and all their stuff is of quality!
Great experience ! Totally changed my perception. 5/5
Real real is awesome ! I have both shopped and also consigned with them. Initially i was skeptical about consigning and made a mistake in reading the prices that they gave me . I thought they scammed me (but actually not! ) It turned out to be a very acceptable price they list for the items I consigned. Awesome team and customer services !
In store pickup 4/5
I’m trying to order something for in store pickup but the option is not available. I made sure i sorted the items only by what is in store but it doesn't show the option
By Mae Jones
The items they sell are not cheap considering they’re consignment. Many pieces I saw were the same price as retail. They advertise as %90 off retail.
Staying for the long run 5/5
Customer for over 10 years now! Boy does the wife and I have mounted a collection. Keep the great selections and items and for sure staying for the long run. X mass are so the real real themed.
Terrible site and terrible service! 1/5
By Mafia mike
Never using this app again. Scam company that is a complete waste of your time and money. Don’t shop from here and save yourself the headache of dealing with the atrocious customer service and buying experience. Trust me!
I can stop looking and obsessing. Quality items great prices. I’m hooked.
Not worth the effort 4/5
Selling with The RealReal is a pretty painful process. Takes forever for them to get the stuff up on the site (admittedly COVID but 2 months?? - the least they could do is tell you instead of making you wait and wonder). The real issues come when they decide to sell things at 50% with no notice. At that point I could list it myself on Tradesy and make more with less commission deducted. I’ve done it twice - not worth it.
Can not get enough of this app it’s my online shopping vice!!! Gorgeous designer clothes and accessories, the pricing is unbelievable sometimes. and always always authentic
I Can’t stop myself 5/5
I absolutely love the RealReal for both consigning items and purchasing new ones for myself! I can’t stop myself from looking on it everyday to find something great. If you are looking for great deals and beautiful items you can not go wrong with this app!!!
OLD AND USED 1/5
YOU CANT SEE PICS OF THE ACTUAL ITEM. I bought a GUCCI messenger bag that arrived so worn it broke in two weeks of use. NEVER USING THIS AGAIN!!
It took me an hour for me to straighten out how to put my shipping information in because it kept giving me the wrong code for USA but other than that everything was fine
Like a candy store 5/5
Soooo many nice items!
RIP OFF 1/5
This is a complete and utter RIP OFF from the word go. When you buy something pre-owned, you don’t pay new or retail prices for it. Not expecting to find things dirt cheap, but they are charging MORE than what it would retail for. IE: Kissy Kissy infant clothing/pajamas, they are selling for the original price and not only are they selling it for retail price and gouging people, pajamas that are sold as a set brand new for $42 they are selling the shirt and pants SEPARATELY for $30 A PIECE. Give me a break. Buyers beware. I’ll stick with my boutiques like Best Dressed Child.
Don’t consign here 1/5
It’s a hustle!! They’re not transparent on their methodology for how they price items and how they discount. They priced a bunch of items conveniently at $145 right under the $150 threshold to get the higher percentage payout. Additionally, they lost a shoe from a pair I sent them and then sent me back 1 shoe and said they never received the pair!! I have a picture from the virtual consignment that then I placed directly in a box!! I’ve even purchased something that was supposed to be in excellent condition and it arrived worn out and threadbare in places! What a racket! I will not being consigning with them again.
Inconsistent ratings 3/5
I love the concept of this site but how are we to interpret the vague differences in ratings? Light wear, minor scratches, faint marks ??? Less consequence for jewelry and other returnable items but with no returns on handbags, it’s really important to understand what we’re getting. I once received a bag marked as very good and when it arrived looking terrible, I called. They said “oh don’t buy anything but excellent or you’ll be disappointed.” Authentication is great but accurate and consistent definition of quality is equally important.
Great app, professional people to consign and their products are great. 5/5
I recently started consign with them and I love their policy and their people. I worked with a person named Chanel and she is very professional and friendly.
And after a time I bought a product that came fast, very good package and the product is great. I wear it happy.
Thank you and glad found you guys.
Love the app! Super steals, just wish some of the searches were better, for instance searching mini shorts pulled up like all dresses and short sleeve tops. Otherwise it’s the greatest
Hate this company simply for their commercial. They have not changed their commercial one time since the start of COVID. It is just bad. “La, La la la laaaaaa. La la la La. LA LA LA La La La la. Hate it. Will never shop here just for that, and I hope others feel the same way.