Paying Customer 3/5
By Deals and Steals
I always buy a lot of clothes through this online store but I find anymore it’s very overpriced on many things ! I have compared to other stores for the same things brand new and theirs is cheaper so a little dissatisfied in that ! Thanks
I love Thred Up! 5/5
The app is easy to use (I select categories by my size, then price low to high) to see all of the awesome deals. I bought 6 dresses a few weeks ago for $45.00!!!
Loving this 4/5
I’ve bought from them for about a year now. And I have to say they have a lot of nice stuff for secondhand. They also have new items with the tags from time to time. I especially love it when they have items on sale! Pretty much almost everything I’ve purchased was in decent condition. Some
Items had fading but it was in the description before purchase. There was only one time where I purchased a dress that had a rip at the bottom and there wasn’t a warning about it. But to be fair the dress was only 99 cents lol.
Overall I love the app. I love the unique clothes and accessories. I love the children’s clothes as well! I purchased some nice clothes for both my kids! Great app, great clothes and prices!
Think secondhand first 5/5
I love ThredUP! It’s easy to keep a clean out kit handy and then drop the bag off at the post office once it’s full of my family’s outgrown clothes. The app is really easy to use. Orders can sometimes take awhile to get to you, and might be split up into several packages, because different items are coming from all different locations. The return window is a little narrow (2 weeks) so try on your item right away and if it doesn’t work out just repackage it immediately if you can and send it right back so that you’ll be able to get your refund or exchange. Also pay attention to the “Condition” filter if you’re super picky like me, I always set it to New or Like New. I definitely recommend ThredUP as a great resource to pass on clothing you don’t need or can’t use and keep all your closets full of clothes you want to wear.
Great app, great company 5/5
App is nicely designed. Pages load quickly and browsing is smooth. And the shopping is awesome - a great way to stretch your clothing budget!
DO NOT SELL WITH THRED UP!! TOTAL SCAM! 1/5
I made the mistake of not reading the comments first.
They keep and probably sell most of the new items you send in(even though they say they’ll be donated) and only post a few of your items for pennies.
I sent in a huge bag with many new with tags current name brand items. They only used 3 items for basically nothing.
I’ll be looking into who’s running this company. Please comment if you’re looking into this company as well.
DON’T WASTE YOUR TIME SENDING ANYTHING TO THRED UP, ITS NOT WORTH IT.
Needs more pics and info 1/5
It’s great idea, but not enough pictures or measurements. We want to see the lining of a jacket or the inside of a purse. And often no measurements at all are listed, or just bust & length. Savvy eBay buyers are used to more info, ESPECIALLY since thredUP charges for return shipping AND a re-stocking fee. If you want to compete with eBay, you have to give buyers more pics & measurements!
I’ve been shopping and selling on Thred Up for some time now. It’s great shopping fun, and so many items that are brand new at a heavy discount! I always seem to have a credit from the things I have sent them to sell, so I rarely have to pay for anything. I just use my credit!:)
The best way to build a great wardrobe 5/5
Thread up has given me a fun and affordable way to build my dream wardrobe!
Great Concept! 5/5
By SERP Serf
Initially, I thought I could make some money by cleaning out my closet. Nooooo, that's Ebay's Schtick, and look at the problems they're having. Why? Because the forgot to serve everybody. So do not expect to receive a big payout, figure some deserving people have decent jobs, others are able to buy basic necessities due to ThredUp's charitable aspect, and the rest of us can find what we need if we do not shop with a sense of entitlement.
Greed was an '80s thang. So were giant shoulder pads. Lesson learned.
Promo code doesn’t work 3/5
This is an easy to use app, but the promo code for first-time users doesn’t work. I can type it in and it says it’s been applied, but no discount is actually applied to the total. :(
Coupon code 4/5
The only issue I have had is they advertise
Free shipping for orders over 79$. My order was more than this price with a coupon code I used. They should say you don’t get to use free shipping and coupon code. I put an article back because of this.
In love with this app 5/5
By Addicted to Etsy
It’s such a great system for high-quality secondhand clothes: light on my bank account and good for the environment! I think this is the future of shopping. This app is my go-to for nearly everything and I get so many compliments on the pieces I buy from ThreadUp. Plus, selling clothes has never been easier.
Secondhand First! 5/5
I’ve been using the ThredUp app for quite a while and it’s easy to use and fun to browse. It’s my daily get away from stress as I filter and scroll to find my next secondhand score. About 40% of my work attire is from ThredUp and hopefully one day I can say the majority is. I don’t have time with 2 young boys to go to secondhand stores so the ThredUp app is my go-to source for purchasing secondhand clothing. I highly recommend.
I love the app...the return policy not so much 4/5
The app is awesome. Very user friendly. I like how you can click on an item and then go back and it keep your spot instead of you having to scroll all the way down to find when you left off.
I don’t like the return policy. A $8.99 restocking fee regardless of how much the item costs. Plus you have to pay for your own shipping back to return it.
Earned free shipping 1/5
But doesn’t allow me to apply it! Help!
Terrible app!!! Such a scam! 1/5
I normally use apps such as Poshmark and Mercari, but I decided to send in a few items into ThreadUp. I can honestly say it’s such a scam! They hardly pay you anything for what the item is worth! I should be getting a lot more than $5 for an item that’s worth $90!!!
Love ThredUP! 5/5
I love ThredUP, regardless of the method. My only complaint about the app is, I wish you could start a bundle. It seems that you have to use the browser to do that, unless it’s just really hard to find. Keep up the good work guys. You’re a godsend!
Error messages 5/5
Every time I try to add something to cart it gives an error message.
Hard closed and reopened multiple times.
Love Love Love 5/5
I’ve spent more than I care to admit & I regret nothing. This is a amazing service & I’m forever a fan.
Saving our planet one dress at a time! 5/5
I absolutely, unequivocally love THREDUP! I am a teacher on a budget and they offer everything I could ever want and need in exactly the right size and color. I rarely, if ever, buy anything new anymore. There is no better way to help save our planet from “fast fashion” landfills than shopping with THREDUP!
Liars and and not worth the effort 1/5
They don’t explain that you’ll have to re-pay for your stuff if you want to reclaim the things that do not sell, even if you do the mail back selection and pay the $11 for the bag upfront. Totally not worth the time and all the effort shipping it out. No one answers the phone it’s only email for support. Never again.
I like it but difficult to find things. 3/5
I like the app however they do not provide measurements on jackets which I don’t understand & it is difficult to find general clothes. It seems to be made for searching out specific brands as opposed to types of clothing. For example “Ann Taylor” works, “long dress” does not, unless the word “long” is in the brand name. Poshmark has them beat by a long shot in this area. There is also no option to ask a question.
Great Finds! 5/5
Never disappointed, true descriptions! Love ThredUP!
Accurate for the most part 5/5
If I read the descriptions and check the size charts, most the time I get what I was looking for. Clothes are always so nice looking!
horrible experience 1/5
By mandy lou hoo
i made my first purchase recently. after waiting as patiently as possible for the item to arrive, it showed up and i was so excited to try it on. however i found that they had sent me the totally wrong size (i’m talking a size small when i clearly purchased a plus sized item). i immediately emailed them. two days later, no response. sent message/chat on the app- no response. i am able to print a return label to send it back for a refund, but as i advised them in both my email and my chat request, i don’t WANT a refund- i want what i ordered. i can’t seem to find a phone number or anything that allows me to speak to anyone directly, and frankly, i’m getting annoyed. this may be my last purchase as well if this is their idea of customer service.
Love thredUp!! 5/5
Love this app and getting quality items for less! I have been slowly adding nicer name brand items to my closet monthly and love that I can do that affordably with thredup! I love that you can hold things in your cart for 24 hrs before it expires and is then up for grabs again. Also, it’s fun to have the option of possibility snagging something in someone else’s cart as well when the time is up. I’m also encouraged to shop when they offer coupons through the app and free shipping as a VIP member.
I’ve done the closet clean out kit which is nice if you want to just get rid of items you don’t wear anymore in your closet, but don’t expect to make money off of them as the payout isn’t much.
Overall a great experience and love the fun mail I receive whenever I get a polka dotted package!
Best app ever 5/5
I love ThredUP. I have always been an avid second hand shopper but in my area the only pickings are good will and as a mom, student and full time supervisor I have no time to go to the city to find unique stylish second hand clothes. I love this app it’s so easy I have found great clothes and been able to clean out my closet for a little extra credit toward my shopping.
Score HUGE 5/5
This APP! has been a huge money saver for me! I have really gotten lucky with finding my favorite brands! Since I know my sizes in those brands I have scored a ton of items! I also feel like helping the planet with buying recycled + not using my gas to drive around town to find my items! Win, win! I recommend at least checking out the APP! The only downside is shipping cost & how long it takes to arrive. Returning is pretty simple & pain free which is nice! Reaching customer service as well is great, they get back to you in a timely fashion. Great shopping site!
Size matters 5/5
By Shino O
I like ThreadUp because they have my size!
Poor operation 1/5
By Terese Eq
Great idea unfortunately I have had one too many errors with my orders. Missing items, wrong items sent, and items never being delivered. When you reach out to customer service they are not helpful.
Goody box 3/5
I liked my first goody box and kept several items but a lot of the items smelled so strongly of smoke that it was awful. I’d give them 5 stars if they could ensure that clothes don’t have strong smells of any kind.
Economical and earth friendly 5/5
I appreciate shopping on Thread Up! It is a great way to find brand name clothes for half the price as well as giving clothing a second life and not contributing to consumer waste!
Perfect for work clothes 5/5
On a college budget - finding clothes for so cheap is amazing! I’ve been happy with everything I’ve gotten. The app is always improving and much easier to use than the desktop version.
By hapy shopr
Love this site! So many great buys. I am always so happy with my purchases.
Horrible place to sell 1/5
Well you can usually find some OK items on this site, selling is absolutely horrible. I sent in two bags with 20+ items in each and on one bag, they only excepted 4 items. I have no clue what happened to all the other items and they were really nice clothes. Out of these 4 items they paid me $2. On the second bag I sent in 20+ size 10-11 shoes. Ranging from work shoes, boots, flats, etc. They accepted none of the items, I have no idea where they are and I got $0. Would have been better off on a different site. So I would absolutely not recommend selling with them at all.
Need Updates 3/5
I love the concept but I will have to agree with another reviewer that the styles are geared towards older working adults and can sometimes be way overpriced. I also wish you offered pictures that would allow us to see some of the defects of certain items. Try using better descriptions rather than a template for each item.
I recently purchased a swimsuit that was listed under size 10. When I received the item the tag said US 10, UK 10, MX 10. These are clearly not the same sizes and someone should have recognized this before posting. The swimsuit actually looks like a 4T and unfortunately I’m not able to return it.
Again great concept but needs work.
They don’t tell you what type of bag you are sending in and my last 2 have been processed for under $15 payouts. My first bag I got $79. Customer services is a joke. I won’t be sending anything else to them. I’d rather give to good will.
Love it 5/5
Easy to find clothes. One of my favorite places to buy used clothes.
Wide selection 4/5
By My skinny jeans
I’ve enjoyed shopping Thread Up for a while now. While they usually offer a wide selection of items in my sizes, sometimes the descriptions are lacking or incorrect. Read and look closely at photos of the items. Sometimes items are dirty, stained or have odors. Also, I feel the prices are too high for the actual condition or age of some items. If descriptions, cleaning and pricing were to improve, I’d give them 5 stars!
🥰 love thredUP!! 5/5
Shopping has never been more fun nor easier! And, to be honest, because the items are such a value, if it wasn’t right for me I usually just gift or donate them because they are that great!! Thank you!!!
DO NOT SELL...total rip off. 1/5
If you sell on this site, you’re 1000% getting ripped off. It doesn’t make any sense how little they give you for your items (think less than $1 for brand new items) and then they turn around and sell it for exponentially more on their site. Of course, no one is forced to send things to them to sell so I guess it’s the seller’s “fault” for partaking but it just seems very shady and crappy of them. Don’t want to support a company like that. Go to Poshmark or Mercari. You are in waaaaay more control of how much you make you will make A LOT more!
Worth the wait 5/5
Sometimes it takes a while to get the stuff but when you only pay $0.99 for something, it’s worth the wait.
I have bought from thredUP almost a dozen times now and I tell everyone about it.
Thanks. Please add MEN 3/5
By Farah and kids
Thank you for the app.
I would really love to see a collection for men.
Also I would love to see a picture of the back of the brooches. As you know the pins are different.
Also we can do better with categorization.
It’s nice to have a selection for petite people. Some of us have to shop only in petite section. It’s good to be able to just shop in petites.
Great app needs shipping options to Hawaii 4/5
Love everything about this app but I am super bummed that I can’t do the clean out option in HAWAII! I would gladly pay for shipping to be able to sell there. Let me know if you would be will to do flat rate or a slower shipping choice!
I love THREDUP! 4/5
So hooked on this app! My only wish is you could sort the clothes by my loved! Thank you for repurposing clothes!❤️
I love ThredUP 5/5
It’s a fun way to shop from home, from the doctors office...anywhere! The prices are great, too!
Would have been 5 stars 4/5
When I signed on and made my first few orders, there were free returns, and I learned how to get fewer duds so I wasn’t sending back so much. Now there’s a $2 restocking fee per item sent back. This new fee doesn’t impact me a whole lot now, but it definitely would have mattered when I started out, and this change makes me hesitant to recommend friends.
Thrift Queen 5/5
I almost exclusively shop second hand and ThredUP is one of my absolute favorite places to shop. It is so satisfying to find exactly what you want for a third of the price!