Fix your game / server issues & customer service/relations 1/5
By awaiting game fix
Glitches within a game occur from time to time and are expected. The inability to log in during a multi kingdom event to maintain integrity of your investment and the response, or rather lack thereof, in the last 21+ hours is completely inexcusable. Taking more than 14 hours to even admit that the issues exists is unacceptable to us players as is no response since. I’ve been playing for over 2 years and Plarium’s lack of response to this current situation is tanking their already sinking reputation in that department.
And before you tell me to contact customer support, that was already done......yesterday.
Game Crashes Continuously 1/5
By Paying Customer 1234
Do not download this game. This crashes in the most crucial times. The game crashes as soon as I start trying do to anything. It’s takes over 5 minutes to try log back on and all while my shield is down. My hero was out of town and I could not put my shield back on. My town defense was severely lowered because of that. I was attacked multiple times with that lowered defense. All my hard earned resources were stolen and troops were killed.
By munky rey
Better then terminator and other games
Throne kingdom at war 5/5
By sir fuksalot
Play on! 😎
Love the game BUT.... 1/5
The cost of your packs are ridiculous I would spend a lot more money if the bang was more worth the buck but it’s not and as soon as you purchase one it gets even worse so you actually lose a lot of money on me and many more that I know of so you need to offer much more in the packs or reduce the cost of the ones you are already offering. But don’t reduce the amount of items and raise the cost that’s stupid and partly why you have dead kingdoms and a lot of dead bigger cities 100s of them. You should also consider merging some of the dead kingdoms and after 365 days of being inactive any palace under level 15 you should destroy and delete it’s wasting space and memory for the game!!!!!!!!!!!
Dont work on ipad 2nd generation 5/5
Excellent game only issue on my end is that doesn’t work on my ipad 2nd generation and it has a IOS higher than 7.0
Pretty good game 4/5
By game of waiting
I like this game a lot. I also have put in a pretty large chunk of money into it. Some small stuff I wish would be different with game play. The upgrade times after lvl 20 is very ridiculous. Weeks! Even months!! that’s insane. And when I buy a pack I use almost half of those boosts to finish that upgrade and then there’s a lot more with that same wait time.
Very unhappy player. 1/5
By Zandor 1
Unable to access game after last update around 3-10-2019. Sent e-mail requesting assistance, all I got back was a generic response that did not work. Tech support is lousy and of little help.
Game upo 1/5
Can’t lift now
New player 4/5
By t k 2
Just started playing. Game seems final far!
Great game but 4/5
I’ve lost 2 different accounts trying to back them up. That’s money lost, if you know what I mean
Invested crazy money into this but can’t access 1/5
By Plenty of chances
I see many have the same issue today and support claiming they “warn” about future updates? I got no warning. I haven’t been able to access on my PC account, on my IPhone account, or my iPad account all day... no internet problem at all, but game says there no connection.. wrote support but they take over a day to respond and usual a few days to solve if ever. I’ve had issues where after loading resources to the citadel the game lost connection and resources gone and support did nothing but tried to blame me or another team member... Resources don’t just disappear and when used in the Citadel it creates something.. no team members can take out, but this does resemble they type of support they respond with the most. All in all I regret the investment now as the game is inaccessible and the customer support is flustering at best. You’d think the kind of crazy money they charge you’d get quality service, but you’d of thought wrong.
Can’t log in 1/5
Won’t let me “restore” my previous account when trying to log in through Game Center
Bad customer and technical support 1/5
By Mad at Plarium Co
Customer/Technical support refused to undo a transaction I did not authorize.
This is one of the best Games that I’ve ever played in my entire life. I highly recommend it to anyone who likes medieval stuff. Sorry about mid evil. I love this game so much, and the players are really nice to you sometimes. Again one of the best games I’ve ever played my entire life. Just amazing.
Linking accounts 2/5
I was on my computer when I started the game. I signed into the game with my Facebook account. When I went to do the same with my phone it said it couldn’t find me. Love the game but will give 5 stars when this issue can be fixed
Fun, addictive, competitive 5/5
By M gonzo 2010
I probably play too much, but I’ve invested quite a few dollars into it. Even if you don’t spend a dime (you will) on packs, the game creators are pretty generous with gifts and bonuses.
With a little commitment, you can advance pretty fast and become a formidable player within your kingdom. It doesn’t take long to learn the system and thankfully it’s not overly cluttered.
Graphics are good and overall, the game runs smoothly. I’ve corresponded with Plarium and they’ve always responded well within a reasonable timeframe. I’m looking forward to seeing what new expansions they devise in future versions.
Spend to win 3/5
By magss b
It’s a good game, just has its problems! Been playing for a year and half now know what I’m talking about. I spent loads of money and barely a bill power. People I’ve been playing with for this last yr and half haven’t spent money and in a year and half barely reaching 100k power. Spend to win(need) also gaming issues, used 1 carriage to move kd, now takes 87 to move back (100$) money trap ex. Also gameplay is getting boring now no real battles like game was meant for, people also drop out fast...
Intriguing and great graphics 4/5
A lot of fun but often a bit like watching the grass grow unless you throw a lot of real money at it.
Game is ok. Customer service is terrible. 1/5
I have been playing this game for a year. I like it but the developers refuse accept responsibility for loss of purchases due to errors in the game. Today the game has been inaccessible for 3 hours on the PC but they still allow phone users to play. Now everything I built has been destroyed and they refuse to restore my PC account to its previous condition before the serve outage. I have seen this happen to many other people and I currently cannot recommend you spend money on this game. At some point through no fault of your own you will lose everything.
😍😍😍😍😍😍😍😍😍😍😍😍😍😀😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😘 Love it!
Still no way to log in with my username and password 3/5
I am very disappointed. More than seven months passed since my first review. I was promised that my request will be sent to the developers of this game, but seems that they don't care. It's still not possible to use my username and password (which I use to log in to this game on my PC). I don't want to link this game to the Facebook or Apple Game Center profiles. I achieved Level 25 on my PC and spent really big amount of money. I think, users like me deserve a little bit more attention...
Just tell me, if it will be ever possible to log in to this iOS App with my username and password (without linking it to FB or Apple Game Center). If it's coming, then when can we expect this feature? If not, I would be forced to quit this game, because I really need to log in from my smartphone when I'm on the move.
It’s challenging and need to be wise to spend on
Updates are ‘Problematic ‘ 3/5
By The pianists husband
It’s more and more difficult to accomplish needed updates on iPhone.
Since the update I am not able to get the update on my iPhone. I try to open and it states that I need to update. When I go to update it just says open. Please fix!
I’m done spending here and not one more cent is going to plarium no more and I’m glad other players start to notice the price difference for other players.i will change my review when I’m giving a chance to select from the packs that others get other wise I’m done spending .
Game packs 4/5
By Justice for Jude
I’d like to know why the pack offers vary so much from player to player. Even at the same rate the packs differ. I see offers that I don’t get offered. It’s maddening.
Good game... but 3/5
This was a great game when it first came out. With every update there seems to be issues. I now find the when attacking several places the response time slows down. In some cases the game freezes.
I have been zeroed twice in 30 days due to game freeze.
Not happy with this.
There are some people who only play for 4 days and already have everything maxed out, some things that should take months to complete... How is this possible??? Until this gets fixed, I would not consider this game!
What do you mean proof? You can search the top players and see how long they have been in the game! It is only common sense after that. Great job at not answering the question or attempting to fix the problem!
This game is great because it produced other simple but great games like it that aren't pay to win and easy to play. This company is vey generous, giving you free VIP and tons of gold at times! I'd recommend if you like medieval type games.
Log in problem 5/5
I can not log in since the last update.
Great game, when you can play it! 3/5
I love this game, but have a couple of serious issues. One is the frequency with which I receive a “server connection failed” message in the middle of play. This occurs often, and most times my internet connection is not the problem... which means it’s on Plarium’s end.
Another, probably related, issue is that when a new version is introduced, you cannot play until you update to the latest version! Today, I have been trying to update for 7 hours, and each time the Apple app store says there’s a new version, but won’t update me! This is extremely frustrating in a real-time multi-player war game like this, as I may be getting slaughtered while I’m being refused entry!
Aside from these two major issues, I love the game, and especially many of the recent improvements. If Plarium upgrades their servers, I will be thrilled!
Up date 5/5
Can’t get update to load.
By SofTail Sam
The game is very good. It explains everything well in the beginning and affordable to play.
The only problem is it has to many updates and doesn’t allow some devices to update easily.
And big players are afraid of attacking bigger players. So it is very hard to grow if you are small.
The game always tells you to update but will not let you!!!
Gets very frustrating.
Not Bad 4/5
It's a simpler version for the one online you play on the computer, but not too bad.
Clone of Game of War 1/5
This is another one of those stupid game of war clone money traps if you want a good game you are looking in the wrong place. These reviews must be faked because there are seven thousand of this game in the App Store. Jesus Christ Apple please monitor the game of war clones they just get in the way!
I like this game and it is something me and my husband do together I do think the game is complicated for some. But if you get in with a good order they can help.
Not to bad pretty laid back and teaches you before you start and gives you a lot of resources to start with
come on man.... 1/5
cant update to play if apple dont cooperate and give access to the game update...
You have to stick with it 5/5
If you're in a good order you'll be ok it's smarter to have kingdom peace and fight during kvk and ovo tournaments so that you can build even though some of the studies are long for no reason it's an overall kool game
For a new game!!! 5/5
By Final fantasy guy 82
Love it!!! 5/5
Kinda ok 3/5
The tutorial was so long, annoying, and repetitive I didnt even give the game a chance as it bored me to death before I could do anything. What a waste of a banner click.
Morally lacking in backing 1/5
By Sun Lit River
This update is full of flaws. All three of my castles are the same. One is iPhone and two are android. Always they do nothing!! I fail complaint with google, iPhone and my bank. They owe some us money for failing to provide services, but they won't they are cheap. This fix is riddle with bugs
By Key cut
good morning to everyone that 5/5
By good luck with your work out
get me 1600