Very professional. Answered all my questions and was nice easy to work with. Very good vendor!
Very satisfied 5/5
I have booked everything from massage therapy, to tax accounting, to landscaping on this app.....I have been satisfied with every single person except one....give it a try!
Good app 5/5
I love thumbtack but I wish it could take payments there are way too many contractors out there that still take cash or check. Need to get with the times or using apps to pay for the services.
Great first time experience 5/5
This was a great tool to reach out to several options and save time finding the right fit to my needs!
Easy to find pros & compare job packages 5/5
Great communication tool! I can read reviews & hiring records without needing to filter through hundreds of vendors.
Rip off 1/5
By My sweet Nelly
These people take your money and you get little in return. You are charged upfront for leads supposedly from people looking to have work done. You have no option but to reach out to these people and they never respond to you. You have no recourse your money is gone. There are some good leads enough to keep your interest. But they have taken more money than I have made
DON’T SIGN UP!! 1/5
By Frize Timberworx
As a contractor this is a terrible platform! I was sent a ton of “LEADS” that went nowhere....I would message the “customer” and never even get a response.... but I absolutely got a bill from thumbtack for the lead. There were also “LEADS” that were sent to me and I never even touched - no message - no conversation - no job - NOTHING! Just a bill for them to cash!! DONT USE THIS COMPANY!
Good contractors on thumbtack 5/5
I’ve used thumbtack several times so far all the contractors I’ve used were really great and the pricing was very fair.
Bug in app prevents sending project to multiple pros 4/5
I submitted my project to a pro who replied that they were unavailable. I then went to share the project details with another pro by pressing "1-Click Check Availability." The app prompted me to enter all the project information again. Same thing online. Otherwise happy with the app.
Love loveee this app 5/5
Excellent app cant imagine my life without thumbtack now.
Great Service Poor App 2/5
This is my first app review i felt inclined to do because the app is so non-user friendly!! Ugh trying to simply get to my inbox is so almost impossible, i have to click the notification on my phone home screen to get it to take me to the thread. Please make this app better!!
Thumbtack Update makes the app Obsolete 1/5
The new platform and style of Thumbtack has completely made its usefulness zero. I can search on google if I want to find a list of pros for the job I am needing done. What I can’t do now is enter the exact job and details of the job I need done and have pros let me know if they can achieve this goal or not. This app was once a super useful tool that I used multiple times but now I no longer have a use for it and not sure anyone who was using it has a use for it. Would love an explanation for the change but from now on until Thumbtack is back working as it was created to work will not be using it or referring my clients to use it I’ll just tell them to search on google. Sad loss.
By Milo the Cat
Finding a “pro” that actually responds to your initial request is a complete and total waste of time. Sadly, this type of unprofessionalism can affect the pros that actually do respond promptly and does a good job. Just be aware when looking to hire a pro via Thumbtack.
Used to be the best 1/5
After new update, I have to wait for contractor to respond. Before it was a bidding process where multiple people replied right away. Now I keep getting messages one by one that contractor isn’t available for project simply because it won’t see project to everyone but only 1 at a time
TRY OTHER APPS TILL THEY TAKE OF THIS
Roof Moss Removal 5/5
By Leatherneck Larry
I like the ability to review business offerings, history, and customer reviews. First use the business met expectations and instilled confidence in this app. I have a outside drainage blockage project next and will use this app to hire a business. User friendly
Happy Customer 5/5
By Peace Love & Hope
I’ve used Thumb Tac only a few times but have been very satisfied with the work rendered from this app
Wedding Service 1/5
This is the worst service that I have ever encountered. I signed up for wedding help for florists and bakeries. I submitted my info numerous times and the only response that I received was to sign up again. Do not use this service, it is just waste of time,
Totally unreliable with no communicating. 1/5
By Minneapolis Traveler 2014
After confirming twice the date and address they failed to arrive or respond to 6 hours of me contacting them via both voicemail and Thumbtack messaging.
Thumb tack corporation did nothing substantial to help during my several contacts with them as well. 6 hours of my life wasted sitting around instead of driving to next apartment. This was the #1 recommended cleaning company and I specifically didn't choose someone off Craigslist as this app was advertised as more responsive biz owners.
This was for move-out cleaning and I was charged $400 fee since these jokers said I could pack all my cleaning supplies in u-haul truck which had already left. They were to bring their own vacuum and cleaning supplies.
A simple 1 sentence message or phone call could have stopped me from packing up the cleaning supplies. Clearly 30 seconds courtesy call means more than business.
Best part is that THEY ASKED ME FOR A POSITIVE REVIEW!!! Clueless as to what happened as they never even read my messages.
Easy way to get things done 5/5
The Thumbtack app has made it simple for me to identify service pros for just about any category. I’ve used it to hire an electrician, fencing contractor, ACT prep tutor, house cleaner and so on. I like that I’m able to interact with pros through the app and can chat. This app should be on every phone so when the thought occurs “I need something done,” there is a place to get started.
Easy Peasy 5/5
It's so easy to find professionals now, it finally feels like 2019 when it comes to hiring a pro for projects that I can't do!
Awesome app 5/5
Definitely one of my favorite app
Time zone bug in app messed up my wedding 1/5
Hired a photo booth for my wedding while in NYC for a wedding in LA. The app did not handle time zone support correctly and they showed up hours late. Me and the vendor obviously ended up arguing and the more details we each provided clearly indicated that it was a simple time zone bug.
Great resource! 5/5
I have now looked for several skilled professionals in a couple of different areas, and I am very pleased with the respondents. Very professional and conscientious. Also through Thumbtack I found people close to where I live. I will use this source again in the future!
Great resource 5/5
By Mama to Six
Between selling and buying a house, we’ve gotten estimates and hired a number of professionals from this app. It’s been wonderful to organize jobs and find smaller business owners to hire.
My go-to app. 5/5
When I search for services this is my go-to place. Value their reviews.
Where does one indicate who was hired?? 3/5
User friendly until you get to the end. Not clear how to indicate which of contacts was hired.
Why bother now? 1/5
The appeal of thumbtack used to be quotes directly to you so you’re not calling and meeting with a million people...now they changed the app you have to reach out individually to each contractor and they have to come all give you quotes in person individually....guess what that’s already been around forever it’s called google. There’s no point in using thumbtack at all now.
Changes are confusing and hard to use 1/5
I’ve used Thumbtack for years now. The recent changes have made Thumbtack much worse. It seems impossible to get quotes and bids from contractors for odd jobs now. After giving a description of the job, it pulls up a list of pros for me to reach out to... seems pretty dumb. Why wouldn’t I just use the yellow pages? Thumbtack’s primary value add is that you give one description and then have pros reach out. For now, I don’t see a great reason to use Thumbtack.
Padro Painting 5/5
Very good painters. Came back after the job was completed. They fixed large holes in the wall and textured with good results.
Limited and Expensive 1/5
By Little Jo Review
I joined our company for 3 days and received about 80-100 emails for leads, not a single one of those leads were accurate for what my business actually does. We install granite countertops, but that is not even a business category. Just “countertop installer” we do not offer concrete or laminate, we offer stone. Not a single email was about a stone request, everything but. This service is very illegitimate. Great idea, but a shameful way to design a business model for a great idea.
By rcg St.louis
Great service, I use Thumbtack for all my business and personal needs.
I have utilized Thumbtack three times now. I have been very pleased with the responsiveness of vendors. I am also very pleased with the quality of the work done. So easy but professional.
Cannot leave a review!:’( 1/5
I had a great experience with one of the pros on this app. However, I am unable to leave them the 5 STAR review that they deserve! I keep getting the error message: “Error Submitting”. I have signed out and back in. I closed and reopened the app. I have updated the app. I have reinstalled it. So I figure if this Pro can’t get the stellar review that they deserve, then the app can have 1 Star.
Excellent App w. Great Services Offered !!!
Thank You ! 😀
Lots of great qualified Contractors 5/5
Recently downloaded the app to hire a locksmith. Was a great experience and got connected to a skilled locksmith. Great for knocking out a “to do” list.
Just so easy 5/5
Just love this service and use it for a variety of projects. I read the reviews, chat about the project and pricing and select. HIGHLY RECOMMENDED this app and service.
By another property mgr
A year ago this app was great by entering my project and simply clicking send,then it automatically sent my request to vendors who were interested in my project. Now when I enter my project I have to individually select someone? Dumb. How how is this different from Yelp? Thumbtack needs to go back to their original business model for me to use them again.
Always The Best Handyman Service 5/5
I highly recommend this handyman. Very professional and did an awesome job!
Waste of Time Now 1/5
By Dain H.
A former heavy user of Thumbtack...no more. It use to save time by “tacking” a job and allowing the bids come to you. A huge time saver. Now, it is no different than Yelp, Angie’s List, or even simply Google. On the terrible new platform, you select the job you need and it now simply provides you a lists of contractors that YOU must reach out to individually. The original concept of Thumbtack fantastic and a time saver—those days are gone—as is a former support and user.
They now don’t allow you to post your project and have the contractors reach out to you. They now just give you contractors you can reach out to; a lot like a very well known company......GOOGLE.
Great app. 5/5
Great app. Provides active contacts/help at the right time.
Quality craftsman 5/5
Every job i had gotten done through this app it was the nicest people who really cared about giving you the best work at the most reasonable prices I love thumbtack
Not so convenient anymore 4/5
When I first discovered this app it was great!! You submit a job request and contractors contact you. Now, you have to sort through a listing of contractors and submit your job one by one. Is it easy? Yes, but I felt like the old way was more convenient from a customer perspective. I sent a job request to two contractors who responded that they were unavailable. I feel like that could leave a negative impression. The old way, I wouldn’t have know they weren’t available so there’s not a sense of rejection. I still love the app and the concept though.
Very easy to use user interface. Useful and convenient app.
Horrible update 1/5
Used thumbtack for years but after its new changes, it is now just a horrible clone of homeadvisor. It used to have a much better system for managing projects and requesting pros that set it apart. I will be switching to homeadvisor since they are using essentially the same system now but homeadvisor does it better.
Fake leads 2/5
Thumbtack seem good at first. The charges were a bit high since most of these customers don’t reply. When given leads if you reply they charge you for it and then that same person show up with different city under their names. Seems like a scam to charge you for it. These people that they give you as leads seem fake and made up by the app.
Christopher, Men of All Seasons, comes highly recommended! Our family is going through difficult times and he saved us from incurring more cost by problem-solving. Instead of installing a power outlet under our sink, he connected our water purification system to the dishwater’s power source. Will rehire them again for future projects!
My go-to 5/5
Every company or person I’ve hired on thumbtack has been better than I could have imagined. I use this app every time I need something done 👍
New update is disappointing 1/5
I used to love this app when you could post projects and get quotes. Now it only allows you to select contractors. I don’t plan to use it anymore.