Bank account charged without order going through 1/5
It has been about 2 weeks that I’ve been trying to by 4 tickets for an upcoming concert and every time I tried that was an error message. I tried in a computer, on my phone, on my iPad, through the app, through the website. I tried every kind of possible payment and never went through. Even so, my account was charged by it and now I’m having a really hard time to get my money back. Very disappointed. I was able to get the tickets to stubhub only. Never using Ticketmaster again.
Kevin Hart tickets 2/5
Is horrible and also fees are ridiculous. I was unable to select my seats that I am paying for. I want isle seats due to my boyfriend unable to walk through aisle
Ticketmaster has always been Trash. 1/5
App thinks I’m a bot because I “sign in too fast”. Won’t let me sign in. Totally useless. Stop trying to force users into turn on Java, cookies, and other scripts for your security issues. Let me use my username and password legitimately.
I had to turn off Apple Private Relay to login. And then turned the feature back on for my protection. Ticketmaster is the technical issue here. Their lazy attempts to block scalpers punish their own customers.
Ticketmaster is a parasite 1/5
Let’s be real. It doesn’t cost 3 dollars to “digitally deliver” a ticket. Ticketmaster is a rentseeking monopoly that exacts money it doesn’t deserve from the consumer.
No longer doing printed tickets - must use broken app 1/5
By GPS Review
I’m going to a concert next week (Oct 2022) and was planning to print out the tickets which I have done in the past. Then I get this email today which says: “ Your ticket is powered by Ticketmaster SafeTix™. It’s a new and unique barcode that automatically refreshes every few seconds so tickets cannot be stolen or copied.” …“ Your ticket must be displayed on your phone. Screenshots and print outs will not be accepted.”
I don’t think that’s a valid reason because it’s individual responsibility to make sure a ticket doesn’t get stolen. I think there are other reasons they want you to have the app installed on your phone.
But I download the app so I can have my “tickets” ready for the show and right away I get this message: “ As you were browsing something about your browser made us think you were a bot.”
So this broken app, which they are forcing the consumer to use to access our tickets, won’t even let me access my tickets because it thinks I’m a bot even though I just installed this app? The possible reasons are weird too:
“ There are a few reasons this might happen:
You're a power user moving through this website with super-human speed.
None of those apply to me.
Fees are as much as the tickets! 1/5
By desperately seeking bugfix
By ASM Missionary
Using Ticketmaster is super easy! Barely an inconvenience!
Citi Bank Card 1/5
I get rejected on my Citi Bank card every time now for the last 6 months. Error code U102. You have no live support to help. This is just crap anymore!
Why can’t I log in?😂 1/5
By Bracie N.
Just dumb dude, fix yo app
App no longer will allow me to log in 1/5
By I can’t find a nickname
When attempting to log in the app attempts to open the login page but fails to do so leaving me with a blank page. I am unable to access my tickets for a show tonight.
Fix your app.
Horrible App 1/5
I purchased tickets and cannot access them, due to this App which is trying to force me to apply for a Goldman Sachs credit card! What a nightmare!
I just purchased tickets and I asked for them via app or email 1/5
By jenn ioli
The application keeps trying to for insurance
Sports Fan 5/5
App is the gateway to enjoy your favorite team IRL. Mobile ticket delivery is awesome & very interactive at the arenas.
Ticket master app is BAD NEWS 1/5
This Ticketmaster is the wonkiest app I have used. It turns off and on unexpected, keeps asking for a password, won’t allow you to reset, and then just starts working.
App crashed, tickets sold out 1/5
Went to buy tickets in presale. The app immediately listed a problem message saying it would redirect to home page. I tried loading the app on a different device, still crashed. By the time I got to the website on a laptop the website showed available tickets, but every time I clicked on one, that was also sold out. Wasted 30 minutes.
ALWAYS DESPISED TM 2/5
I cannot stomach the fact that I have to use TM when trying to buy a show ticket. First, SERIOUSLY?? $23 in fees??!! For years I always drove to venue to buy tix. However, some venues in the ATL do not open their box offices until day of show. HOW is this helpful. Cannot stand gouging & crappy practices in general.
Mixed Bag 3/5
I agree Ticketmaster is easy to use and is the first place to look for any venue or artist. But, they have a monopoly and charge, I think, a ridiculous fee. They don’t touch anything but the money. You can’t even go to a box office and save that like you could years ago. They still go through Ticketmaster.
Voided tickets 1/5
Never write reviews. Ticketmaster had sold us voided tickets. Didn’t find out until arrival when scanned at gate. No option for refund and terrible customer service. Plenty of other terrible reviews
Terrible site, app 1/5
I wish there was a true working alternative to this garbage company. I have all but stopped going to shows that require use of Ticketmaster. It takes a a performance that’s a big deal for me to jump through the hoops and hope that I have ticket.
Sorry another reviewer has purchased this review 1/5
Get to event page an hour before tickets go on sale, join the queue and get placed 2000+ in line, finally see the available seats, try to purchase them, get stuck on loading 2 minutes just for “another fan to beat you to it”, try again same thing happens, tickets are now sold out… sums up the app pretty well.
Terrible app from a terrible company 1/5
Sometimes this app works - other times it takes you money (with a bunch of unnecessary fees) and then doesn’t give you the tickets.
Functions, but … 1/5
Fees are exorbitant. Too many pop ups.
Chill Ticketmaster 3/5
I would give them more stars if they would chill with the fees.
Ticket purchase 1/5
Too many fees, when a physical box office to avoid fees I’m not available 😡
Scam app 1/5
This app and Ticketmaster as a whole is a complete scam. It’s corporate grifting at its peak with hidden fees and over inflated ticket prices. Ticket master is complete and utter garbage. They resell tickets adding tons of fees when you buy or sell them. Not to mention they add price to the actual price of the ticket itself. It’s a company literally centered around scalping tickets. This practice is illegal if done on an individual level but ticket master gets away with it. Never using this trash company again.
Monopoly and price gouging 1/5
I’m going to keep this short. Ticketmaster that’s become a monopoly over the last decade locking over competition and preventing venues from providing alternative cheaper access to tickets.
They fleece and price gouge customers and venues, their fees are beyond insane, there’s even a few to use the app. I will try everything to avoid using them and they make it difficult for me to find affordable tickets.
Best place to buy tickets to any event!
5 stars if 4/5
You could lower those crazy service fees
Terrible, awful, seriously how is this thing so useless? 1/5
Several times now I’ve had issues with either purchasing tickets or having one transferred to me from friends or whatever, but they simply do not show up in the app, at all. Usually, I’m able to grab them from my email and drop them in my Apple wallet, which is good for a workaround, but why is that necessary? And, importantly, it doesn’t always work anyway.
Their contact phone number is always busy or no one answers, the contact is button on their website doesn’t work, and they aren’t responsive on Twitter. If you have another option, I’d avoid Ticket Master at all costs.
Best app 5/5
As a truck driver I have concert and game at my finger tips can beat that
Don’t Trust The App 1/5
By August T '94
Doesn’t reflect accurate or latest in regards to items for sale, a customer support agent even said “don’t always trust the app, go to the website first”… Resulting in me double selling tickets and losing money having to reimburse someone.
Too many fees 4/5
By Lord Erikson
Too many fees
The Worst! 1/5
By Tired Hippy
Thank you TM for wasting so much precious time out of my lovely day 🤬
No customer service 1/5
There is literally no help with this company. I tried buying a ticket and kept getting an error message with no ticket. Price kept going up every single time I tried, and my bank account was charged with no ticket to be found. Very frustrating.
I changed my email and phone number. I tried to update this information into the mobile app. Impossible, I tried to contact Ticketmaster impossible I ordered my tickets because they were getting bought up still no place on the Oder to update email there was a place to put in phone number but order says ticket information being sent to a email I don’t control any longer. My order number is 2900-0486-4158-9008-4 please call me Ticketmaster
Among the worst apps 1/5
My ticket to the Austin GP shows on TM’s mobile web and I was able to save to Apple Wallet so do you think it shows in my TM app? Nope.
Whats the point of the app if it doesn't work?
Easy to use app.
Classifying “Bots” 1/5
This issue needs to be fixed!
How Amazing This App is 5/5
Tickets on here price wise was so much better compared to others
No help 1/5
I have a fully up to date iPhone 13. When I log in I get an error message that I’m a bot and don’t have Java script-yes I know this but I would think they have a contact place. They don’t. Terrible. Disgusting
Don’t use 1/5
Went to use purchased tickets and blank screen
Horrible app 1/5
Signing into my account should not be this difficult. I have to disable my VPN every time or it thinks I’m a bot. Then, it just hangs. I’m deleting it and sticking with the web-based version.
Disney on Ice 1/5
By Holiday Hassle
Your seat limitation is ridiculous. Its Holiday season and out of town guests come to visit. Wanting to take family together for this experience as a treat/gift but your limits make it difficult.
Music Killers 1/5
Worst company in the world!!
Verification code does not stick 3/5
Answered my verification code multiple times and the application would not except it.
Ridiculous monopoly 1/5
Ridiculous monopoly with a poor mobile interface and oppressive fees. But the only game in town.
App Suuuucks 1/5
Can you fix your app fcs?