App Friendly 5/5
By Rimbc
Very easy to use-did not need to know rocket science!
Hall n Oates 4/5
By Hawgig
Awesome
Thumbs 5/5
By yooovinny
Up👍🏼👍🏼👍🏼
Feed are way too high!!! 2/5
By alfhfbrue
$60 fees for $140 worth of tickets. Crazy!!!
Okay 5/5
By funwithgqf
You did good this time!🦦🌵
BEST CONSERT EVER 5/5
By dabRerra
i don’t know why people are hating on this app it works i got my tickets on time paid the price no more than the normal price and best experience ever
Disappointed 1/5
By philmarr99
This was by far the worst experience I had ordering tickets from Ticket Master. I got over a dozen error massages in the hour it took me to order two tickets. I hope they get there IT department squared away before the next time I try to order.
Easy to use 5/5
By Bill11ohio
Have to love the technology. So easy to use and makes going to concerts easy.
Hate your fees! 1/5
By NotjustanotherJenn
Come on! Help concert goers out by doing a feeless month or something.
Jenn W.
API error 1/5
By anutandmurman
After updating app receiving API error 500 when trying to sign in.
Ticket Master - A Greedy Company 1/5
By DBR06
Ticket Master convenience charges are absurd. I despise that this corporation blazed the path to rip the general public off to such an extreme. How can a 20-25% fee be reasonable especially in the electronic age where there is no operator handling the order volume? There was an age where a $2.50-5.00 processing fee per order (not per ticket) was the standard. Ticket Master has abolished what is reasonable and we no longer have an alternative.
Apple Pay 3/5
By Gwn10
Need to integrate Apple Pay better
Scam 1/5
By KyleMaier
Their fees are a rip off
Debit card 1/5
By grch gnhvjj(
I cannot use my regular debit card for purchases, it is always declined and I have made several purchases in other places and there is no issue, please solve it.
It’s easy! 4/5
By mostly happy with it
It’s easy.
Easy 5/5
By mrbigg7255
Great and easy.
Zero star 1/5
By amtirazona
When you are purchasing your tickets then select to add a parking ticket, you are not able to proceed because parking ticket is not available on mobile, then the screen freezes and screws up your transaction, then you go back to try to select the same tickets, it’s no no longer released. What a train wreck. I will not recommend Ticketmaster to anybody.
Apple pay 1/5
By JZeus75
Apple Pay doesn’t work
Piece of junk 1/5
By mel179
Hours to find and purchase tickets
Ticketmaster verified is a joke 1/5
By hhuuiuuuciid
Couldn’t purchase any tickets. Would do the pre sale and got all the way to check out and then it cleared me out. Horrible website for tickets.
WARNING USER BEWARE - FEES 1/5
By Ktiwefly
Another trip with ticketlackluster adding 40% fees to price of ticket! BS!!!
Terrible service 3/5
By M Hurd jr
Phone support is terrible after waiting multiple times to speak with someone over the phone I got no where not to mention the wait time on each call so now again I had to purchase tickets blindly and just hope that everything works out in the end smh they need a call back system with the money that is made from us all the should have a better setup professional I think not maybe amateur at the best very disappointed
As always, issues 1/5
By Shaggy099
Now we need to use our phones to order tickets? So after spending half my morning waiting for tix on my computer, I had to exit and get my phone to do it all again. Just as bad as waiting all night at the video store only to have TM allow scalpers to run off row after row to mark up. Thought there were kickbacks then and nothing makes me feel any different now.
Cecile Jann 5/5
By cecile jann
Fast and easy!
Really 1/5
By Burned in Vegas
The problem with the app is that it continues to access their website and the nicest thing you can say about the website is that it was built by a 10 year old. Find anything useful leads you in circles.
The real problem is Ticketmaster itself. IF there are no glitches everything might work out. If there are any glitches at all, then the problems really start.
This experience has led me to either deal directly with the venue or if Ticketmaster is the only option, then I will do without.
Fast 5/5
By lordarthur007
Ticketmaster app is very fast and easy to use
Easy to navigate 5/5
By EKG84
So easy and quick to buy tickets to shows... thanks!
Doesn’t work two days in a row... no help 1/5
By Lilfaerie1980
Two days in a row I have tried to buy tickets and the app has either kicked me off or locked up on me. I have bought tickets from Ticketmaster for over 20 years. After this fiasco I am done using them. I will buy my tickets elsewhere.
Easy 5/5
By Sarge aj
Very easy
Carole McMahon 2/5
By omg frustrating
My last name has 2 capital letters. The app would not accept my order until I changed to once one capital letter in my last name. Frustrating. Also having to creat a nickname is frustrating since so many are taken.
Tickets 5/5
By Lauriek5
It worked!
Worst experience ever 1/5
By childpls777
The absolute worst ticket experience I’ve ever had
Error when trying to buy tickets 3/5
By KG71#
This is not the first time this has happened and hoped it wouldn’t again.... while I was trying to pay it would not allow me to put in security code to continue To pay by credit card
I had to pay by PayPal
Fees! 1/5
By what the fee!
The fees are outrageous. $25 for fees on $46 tickets
Tickets and service charge 1/5
By Robin Gullo
When is this B.S gonna stop you guys clearly over charge!!!
Love Ticket Master 5/5
By Kauai Jan
So easy to purchase
Great way to pick out seats!!
I love it!
Service fees 3/5
By Jay Facts
I wish our government would make it illegal for companies to charge us for buyi
Buying tickets &
Rocking Byrd 5/5
By rocking byrd
Awsome
Great application 5/5
By Frank Lit
Ticket Master made managing my concert tickets the way to great service and easy to use.
Awful 1/5
By Fm577660
Slow, not intuitive. Oh give me seat geek any day.
The Wailers 5/5
By TTimmyRainbow
How you doing This is funny
Why 2/5
By mhayes0816
What are your fees so high
You canceled 1/5
By konans26
You canceled my first ticket thanks! Now when I type my info you seem to know my name better then me what a pain to deal with
App is Bad Website is Even Worse 1/5
By Hose18741
So, I log onto Ticketmaster to purchase 2 tickets to an upcoming concert. Find the show no problem get the tickets I want no problem. When it comes to placing the order it says, you must log on to use express checkout payment method. Oops on me, forgot to log on. So I log back on and ‘Place Order’ and it tells me the same thing. Okay. Let me close the browser and delete all cookies because the website is dumb. Did all of that and try again. Sign into my account and go to ‘Place Order’ still the same error.
Okay maybe I’m an idiot. Let’s try from the phone. Go go onto the app, where I’m signed into my account, see the show I want to purchase tickets for. What do you know?? Clicked the show I want and it just gives me a blank white screen for 15 minutes.
Alright so know I have to attempt to speak to customer service. I click through everything and when I get to the Contact Us page there’s numerous ways to attempt to contact them, email, letter, live chat, numbers for already purchased tickets, and a Call Us section. Do you think they left their customer service number under the Call Is section??? Nope they did not. So onto of all the extra money I have to spend per ticket, their website and app does not function properly. If you can stay away from ever using this monopoly to purchase tickets.
In the end I created a fake email so I could log on and purchase my 2 tickets. I guess if you want everything to work just keep making fake emails.
Needs improvement. 3/5
By CnmnAppl
Needs to be more mobile friendly.
Ticketmaster caused my credit card to be declined 1/5
By Runner in Tampa
I spent all day trying to purchase 2 tickets which should have been a very simple transaction! My credit card was declined by my credit card for suspicious activity. Once I went back and ordered through PayPal it went through but the Ticketmaster app said to call my cc company which I did and they said they show it was approved and to contact the vendor. I then finally found an actual phone # to contact Ticketmaster (must not want to be called!) and had them call me back since the wait time was over 15 so I can get some work done. When they called me back, it was an automated machine stating to call them back if I still needed assistance! So I called back and this time I wait on hold for about 15 minutes to then be told I need to call Fraud department to push it through! I get to fraud department and was told sorry for the inconvenience but wait for 10 minutes before starting the process again and it should go through!
I had this same issue when I booked my last 2 tickets from Ticketmaster and asked if I could call to have someone book my tickets for me in the future since this is so time consuming and shouldn’t take me all day to purchase tickets! I was told they can’t take orders over the phone!!! Ticketmaster needs a better payment process since the current process is the worst I have ever had to experience!
I could not choose a different type of ticket delivery 2/5
By Boshky
Ehile checking out the inly option available is “Go Mobile” for which tickets cannot even be printed. This is for a gift and I wanted the original tickets or at least to print them out. Not good when you are against the clock to hold the tickets and without option.
Fees too high 4/5
By A nice guy57
Easy to use...Fees too high!
Pearl Jam tickets 1/5
By elioitzen
The system crash, it kept on sayin “wrong credit card information “ and yet I gat charged 3 times with no confirmation code. I waited more that 1 hr online, and when I spoke to the costumer service representative, they said I had to buy them again. Since I got the fan presale I had good seats, and after all the trouble I went through, now I have the left over seats with bad view. This is not fair for fans to set time to the side for an especial event, but yet end up with left over tickets.
