Better customer service needed 2/5
By OBrien Family
Fan help is not sufficient via email for tickets that are not cheap you should be able to speak to someone in person
Issue every time I use TM 1/5
By Dont use TM
I honestly have at least one issue whenever I use Ticketmaster. Sometimes I lose my spot in the que and it freezes. So I have to restart and join the que again losing my opportunity to get good tickets. I also had an issue with buying presale tickets saying I was approved then wasn’t able to buy them for whatever reason. Now my latest issue is I can’t get transferred tickets to my account for no reason whatsoever. Of course TM pawns the issue to the box office since they literally have no valuable customer support. But the problem is the box office is impossible to reach to speak to someone too. I also use up to date technology with good internet connections so the problem isn’t me, I don’t have any issues buying tickets through other means. TM is a failing business model that only succeeds due to it’s monopoly and is detrimental to the fans and artists.
Concert tickets 1/5
By Don2047
The biggest monopoly SCAM running. “Ticketmaster….we’ve been successfully ripping people of for 60 years! ‘Merica! ‘Merica!”
Confusing 3/5
By 69SusieQ
The app has its merits, but the fees Ticketmaster charges are outrageous.
Ticket monopoly 1/5
By Bill Donovan
Ticketmaster has a monopoly. That’s why they get $10 for selling me a $40 ticket when all they do is provide a computer app.
Fast and easy 5/5
By no cap I love this game
But your tickets now, fast and instantly!
love it 5/5
By pushin it hard
this app is pushin P
Best selection and prices 5/5
By NeChiefFan
I looked at numerous sites for tickets to a game and could not believe the difference in prices from site to site. Ticketmaster had much better prices and their fees were better as well. We saved 100s!
More ticket master Kiosks please 5/5
By my smart watch
Where ar3 the nearest
Add Apple Pay 4/5
By Travisdrums91
Please add pay option.
Tickets for my Bday 3/5
By Dangerous Rikki
I love the monopoly that ticket master has on us, It’s great to have a one stop app but the handling fees are outrageous. If I had the time I would have driven out to the box office to buy them.
Awesome 5/5
By Bubbalarz
Never miss a show
Pbr 5/5
By Cowgirl_2003
Awesome and so easy to use!
Nothing but trouble 1/5
By Beatpulsing
Not sure who’s f%{tard idea it was to decide to disallow you to save tickets to your apple wallet. For whatever unknown reason your garbage app won’t let me login from my mobile. So instead, I decided to login from my iPad and transfer the tickets. But noooooo….you can’t save them down to your wallet and transfer it over. Genius. Fn’ genius team!
Kicking out 2/5
By NikkiL0130
System continuously kept kicking people out when they would get to the end of trying to buy their tickets causing them to loose the tickets. Happened multiple times to multiple people. Now it is making me create a name to leave a review when every name is taken.
Unresponsive and shady 1/5
By -_-_-_JP
The thing that is most important when buying tickets is the confirm that when the money is sent you have the ticket immediately. Ticketmaster constantly gave me bugs and errors saying oops sorry something went wrong when buying
Customer Service is TERRIBLE 1/5
By J48168
The app will not let me sign on even though I can from desktop but I can NOT get anyone in any format!! The worst company, well tied with piece of crap Stub Hub…Will do everything I can not to use this company
Can’t sign in! 1/5
By kiwirm
The app won’t let me sign in
Ticketmaster 5/5
By tklbruin
Ticketmaster is a thing of the past that continue through all these years through all of the ups and downs of companies selling and buying out Ticketmaster is for sure a household name that I grew up with in Inglewood California when it was time to go to the Lakers game Ticketmaster is where you got your tickets from… please continue the great job and keeping the businesses moving forward
The worst rip off APP EVER see a Major Class Action Lawsuit 1/5
By Hole-in-WON
After all the new algorithms after Covid preventing people from buying the cheap tickets booting them out as they have a higher $$ buying level in the past and what excuses sign out and back in again try another laptop or cell phone or tablet not yer computer
Wish this app can be improved 1/5
By Kristina Cav...
Every time I use this app, I am so annoyed
Functionally poor 1/5
By Keenan The Great
Nothing is clear, navigating the app is a pain, nothing makes sense, scam
Cannot sign in 1/5
By Dear Willard
App will not allow me to sign in. Website will let me sign in.
Website help is garbage and does not provide a means to contact Ticketmaster to fix the mobile app issue. It only suggested to reset password. Which I did. Which did not fix the problem.
Can’t make me log in 1/5
By Giant Grizzly
I tried numerous times to log into TM on the app. Keeps showing me an unexpected error
Be careful with your purchase from Ticketmaster 1/5
By billly_11
Ticketmaster sells “Official Platinum” packages which ‘coincidentally’ have the same name as packages some artists sell, and are about the same price as the artist, but do NOT include any extras, such as a meet & greet. These packages cost $700-900, and because the name of the package is the same and the price is the same, you are deceived into thinking you’re getting the actual meet & greet package the artist is selling, when in reality all you’re getting is an extremely overpriced ticket. This happened to me, and I have been working to resolve this since November 2021 (the day after I purchased the “Official Platinum” package sold by Ticketmaster, not the artist. There was no way to speak to anyone from Ticketmaster. The phone number directed you to send them a message on their website, then hung up on you. There wasn’t even an option to chat with a representative. I sent a message (and then additional messages in the future) which then took days, and in my case weeks for them to respond. After countless messages, and requesting to speak with an actual representative in every message, I finally got a call today, 1/18/2022 (months since I’ve been trying to contact them, and 1 month after the show has passed), only to tell me that because the event had passed there was nothing they could do because the funds were no longer available. Had they helped me BEFORE the show, and responded to my multiple requests for help, I wouldn’t have been overcharged $600 for one ticket. I am extremely frustrated with how Ticketmaster does business and how they treat their customers, especially during these difficult times. I will avoid this company at all costs.
Rip off 1/5
By doez29
Very very disappointed with Ticketmaster. I was looking for Coldplay tickets and signed up for the presale. Kept getting emails etc saying I may not get tickets and I have to hurry once it’s my turn and then once it was my turn in the presale a clock was running down and I had 1 minute or so to complete the order. The part that I’m annoyed with the absolute most is that this scam company didn’t open all the seats for sale. Only the expensive ones and grayed out the entire top section saying no tickets available indicating they are already sold out. Because I really wanted to see their concert I took the bait and bought tickets for $250 each thinking and believing them that tickets are almost sold out. A day later they opened up the general sale and to my surprise I saw that all the grayed out seats were now available for well below $100. Even the tickets next to the ones I bought were $70 cheaper. What the heck Ticketmaster!!!!! This is absolutely disgusting and I will never ever in my life buy tickets from you again. Telling me I have to act fast and lying that tickets aren’t available and the next day you sell thousands of them is not ok. Never felt so lied to and disappointed with a company ever before. All the joy of getting tickets went away and turned into anger. Thanks! You have lost a customer forever.
Comedy 5/5
By imyourboy40
Awesome service
Another fan…yeah right 1/5
By ttsdad
Constantly had to click on seats until 1 worked. I simply can’t believe that some’body’ else was reserving all the same tix all the same times.
The basics 1/5
By Bstorter
Not sure how Ticket Master basically has a monopoly on ticket sales and there app can’t one use facial ID and two can’t just keep you logged in. Can’t buy single tickets and the fees to buy and sell tickets are insane.
Terms and conditions 3/5
By Micky609
The terms and conditions, including COVID-19 insurance and other insurance, should be provided before the check out portal. It is not fair to have a customer read so much important information in so little time.
Thank you
Will Not Pay Me For Concert Ticket Sale 1/5
By Tyler M17
Terrible! Will never sale or buy for them again. I sold tickets to a concert and they never paid It out. After several emails (because you cannot talk to someone over the phone) they claim It was refunded to the buyer. I was not notified and on my app the tickets still state sold. So either way I don’t get the money I sold and I wasn’t able to go to the concert. Terrible customer service. Business lost forever from me.
Efficient 5/5
By million50
Ticketmaster is quick easy and efficient! Love it!
Miami heat tickets 5/5
By 305Eddie
Five star service every time I use this app.
God-Awful Service 1/5
By hgoldberg18
I would rate it 0 if I could
Ticket price plus fees 5/5
By kcnman
It would be great to just show the total price and not tack fees on at the end. Very crappy in my opinion.
PayPal did not work 4/5
By Zee326
I like Ticketmaster but when I tried to pay with Paypal, the website kept buffering.
Love it 5/5
By 1993tammc
So much better then stub hub and seat geek it’s amazing
All I wanted was tickets…. 3/5
By Lansford2010
The app worked well enough for my order but seriously, why must I click though promotions for xm radio, hello fresh, and paramount to complete the process? All I wanted was tickets and Ticketmaster generated enough revenue from this transaction. It took me more time to click through all the promotions than it did to write this review.
Got the Tickets 5/5
By Ash7784
Could not be happier at this very moment
Has a bug & Worthless support 1/5
By Rotornut
DON’T opt for ‘Mobile e-ticket’ option! You’ll get your ticket but WON’T get the bar code that is needed to get in to the show.
Support is worthless! They’ll keep telling u where the bar code is but it isn’t there.
This happened twice to me in the last month. At the box office a lady came up to the other window saying that she got the ticket but it had no bar code either. BUGGY software!!
Why 1/5
By sancho is your daddy
Every time I try to buy a ticket on this app it ask for email password etc. always wrong and have to reset everything than the tickets in my cart are no longer available 😡
Deceptionscam 1/5
By deceptive scam
Deceptive at best
Rates 3/5
By Just your lil sis
The rates per ticket are too high. It’s ridiculous!!
Computer scam 1/5
By bmcjace
A friend and I were trying to buy Garth Tix. I entered the queue first. She entered about 1 minute later. Yet somehow she bought tickets while I was still 2000+ in the queue. Don’t call it a queue if people are jumping in line
Horrible App 1/5
By Xbox Lilly
At first look, the app appears to work excellently. However I wait in line for two hours to buy my tickets, only for a screen to pop up and tell me I’m a bot. I’m using their app on my iPhone, how can I be a bot? Of course there’s no recourse, there’s nothing I can do, there’s nobody to contact, I lose out on a couple hours of my life, I did not get the tickets but I was hoping to get for my wife’s anniversary, and they don’t care. I’m just one guy, why would they.
Fast & easy 5/5
By Riddies
App is easy to use
Stressful and frustrating 1/5
By Elfman Boingo Parker
After waiting and selecting seats, several ‘available’ selections were not available. This forces a lot of back and forth. Finally, securing seats, the app freezes on a screen. I was forced to surrender the seats and begin again. I went from great seats to mediocre. I suggest reserving ‘next best available’ with a first-right-of-refusal as people leave the waiting room. By the way- I do like the queue and waiting room.
Good until support needed. 1/5
By Panth3rFan86
There is no number for customer support. If you have an issue, better hope it is in the FAQ or you are screwed because there is no way to contact a human that I have found.
Glitches and crashes. Had to go in queue at least 8 times before getting tickets. before 1/5
By Sharon.1
Terrible
