Easy to use 4/5
By Continually blessed
App is easy and convenient I hate all the fees tho because they seem unnecessary.
By Motivated review
Stub hub offers a best value ticket selection. Nice feature but stub hub bug is a rip off. Ticket Master should offer comparable feature.
Ticket master vig caused us to move further away from stage and higher in stadium because of expense.
Too much of the screen on an iPhone was dedicated to the list of available tickets. Need to see more of the stadium.
Stadium view needs a legend. Colors shown didn’t clearly indicate what was available or not. Color codes were weak indicators of available that forced the user to test the app to confirm what was implied.
Very easy to use
App blows, company is worse 1/5
By Tony Brah
Fees on fees, but the fees to a black hole because the service stinks then the insurance is third party and then god forbid you made a mistake and try to contact them. You guessed it fee.
About the app tho, it’s just a portal to take you to their website.
App is easy to use BUT 4/5
Ticketmaster needs to show you the actual seat numbers when buying tickets. It’s used to, not sure why they don’t anymore.
Always happy when Ticketmaster is in primary charge of a show 5/5
By B.E.P Rox
After dealing with other ticketing agencies (that will call you a few days before to confirm before they release tickets - thx big brother yes I’m sure I wanted those tickets - SMH!), I am so grateful when I see Ticketmaster’s logo. I know it will be straightforward, easy and quick.
The website was easy to navigate and use! Thank you
Charging to buy gift card is awful 2/5
By are you trying
Site is just average
Line wait 1/5
I had to wait in line through 2000 people only to be kick to another screen to get into another line. That happened 4 times. When I finally got in to purchase most of the seats were gone. This along with all the fees is why I hate Ticketmaster.
It locked up on me 2/5
It locked up on me and I had to start all over and get in line to buy tickets again 22 minutes after I first got in line. Frustrating!
It’s Great 5/5
Ticketmaster is very convenient
Kept glitching or kicking me off, both mobile and laptop 2/5
When trying to purchase tickets for a show at the pantages, I kept getting kicked off or blocked from trying to purchase tickets. I missed out on the original date I wanted and original seats we had chosen. I tried on both my laptop and mobile device. I had to try again the next day for a new date and new seat selections. My purchase was
only completed when I took my phone off of my WiFi. I only gave 2 stars because I was finally able to purchase tickets, but would have given 1 star if I was not able to make a purchase. I have never had so many issues in the past and it was quite frustrating.
Accurate. Simple. Fast. 5/5
Great App. Easy to use.
Nothing like a ticket app that freezes 1/5
Pulled up tickets in phone early ... pull phone out. App frozen. Great now I’m panicking that I don’t have my eticket. Wonderful. Had to restart but the process took a few minutes. When you’re at an event in line a few minutes is like a lifetime when the guard is staring at you like you’re the idiot holding up the line. 😑😑
Quick & Easy 5/5
By Bobs 17474
Love Ticketmaster app!!
Nike Event : KYRIE 5/5
It’s nice to be part of this thank you 😎✔️
Great prices 5/5
I did review other tickets prices & Ticketmaster had the best prices and seats!! Thank you !
Tickets to rocketts 1/5
This is bull. I tried to buy on phone, site was spinning, so I moved to iPad , same seat but ticket price increased in less than 5 minutes.
What is going on?
Slow Payment Processing 3/5
Lost my place in the presale line after I had selected seats because the purchase tickets process timed out.
Fees fees and more fees 4/5
By fee broke
Ridiculous how much extra a ticket costs when using Ticketmaster.
Fees are ridiculous!!! 1/5
The amount of added fees is gross and ridiculous. Just plan on adding $40 to your ticket prices before checking out...wow!
Service fees are robbery 1/5
Plain and simple.
Easiest Way to Buy Tickets!!!!! 5/5
Safe and Secure Way to Buy tickets to events When and Where You Want to Buy Them!!!!!
Don’t plan on calling customer support 28 minutes on hold 1/5
By brent seay
Garbage customer service
Hi! First time seeing George. 5/5
Hello! I save my money for several years. Never new one person can sing so well.
It’s a little bit over. But I’ll handle it.
George, sorry couldn’t get closer. It’s better then nothing. Right!!!!!
See y’all in June8th 2019
Merry Christmas 2018
Wrong venue 3/5
Was trying to get tickets for one location for Queen & somehow switched cites. So now I have to figure out if I can sell the other tickets for the wrong city
NFL Tickets 5/5
always great prices!
Entertainment at the tips of my fingers 5/5
This site is so user friendly! I was undecided on where I wanted to sit and it let me keep picking seats then releasing them to go back and look at other seats! Never kicked me out it just went back to seating chart! Absolutely love it! Tickets downloaded to my phone and now I’m all set! Woohoo
Let us search multiple dates 4/5
For a show that runs over multiple nights, it would be great if you could search a range of dates for best seats. It’s a pain to search each date individually.
I had to google what I was looking for to get to the event I wanted. Ticketmaster rarely gets anything right except taking people’s money. Today was no exception.
It was very slow but finally got the tickets
High fees!! 3/5
The fees are getting out of hand!!. Wanted to attend 5 concerts but probably won’t be able to afford 2. If you keep the prices/fees lower more people will attend. Don’t price yourself out of your market dudes!!
Horrible charges for self service 1/5
Service fees AND order fees for self ordering is highway robbery!
Chance of a lifetime 5/5
Taking my husband on a surprise trip to his very first Lakers Game!! We’re traveling from Hawaii so this is going to be unreal for him. Thank you Ticketmaster for making this so easy and possible for a small town couple from Hawaii. Aloha!!
Very easy to use!!
Ez to use! 5/5
Highly recommend it.
Terrible customer experience 1/5
It just took me over 10 tries and over an hour to buy two lawn seats. Very frustrating and disappointing
Service charges 1/5
By Forget the roses
The service fees are absolutely ridiculous. They are based on a percentage of the ticket price?? When considering that most purchases are electronic, what is the point of the exorbitant fees? If an electronic ticket is 20$ or 1000$ does anymore effort go into handling? It’s a bunch of BS. I just bought 2 nfl tickets for 1400$ and the service fee was 250$! For an electronic transaction. So a seller using this site posts on there, does all the leg work, I buy the tickets, and they are transferred to me. For that Ticketmaster got 250$. They really went out of their way to get that. I understand a fee to keep the website running but 250 service fee for electronic delivery is obscene.
Does not say seat number 1/5
By Isiah Weston
Improve your site.
Fees are a rip off 2/5
The cost of fees continue to be a rip off.
Service fee 1/5
By Not my tix pic
Your service charge per ticket (40%) is unacceptable and completely undermines the consumer. New law must take place to control the monopolization of ticket sales.
Fees are dreadful... 3/5
App seems fine, but the service fees for ticket purchases feel deceptive.
App worked great. Found me the best deal!
Not to be lame but app is simple to use dummy proof
High fees 1/5
By Good Wassabi
Ticketmaster fees are ridiculously high. They usually run 20% or higher of the ticket price.
By young nudy fan
I wanted to go to a young nudy concert bought a resale ticket and last minute they gave me my money back
Fees fees 3/5
Love using Ticketmaster to secure seats
Though the fees are insane