When I attempt to use this app it requires forced app updates. 1/5
The app asks do you want to update I select not now than it is disabled until I update. Update info is vague “stability and performance” and I don’t care for forced updates or vague reasons for the update
So Easy = 5 Stars❗️❗️ 5/5
When a ticket can be purchased in less than two minutes, what’s not to like about that?
Buying Tickets Just Got Easier With Ticket Master 5/5
By Jimmy A. McDaniel
I am able to use Ticket Master online and choose my preferences with such ease; like no other ticket purchasing option I know of.
Thank You Very Much...
Stop stealing please 1/5
Paid $160 in processing fees last time, $20 in fees for a $30 seat this time. Crooks. Shameful.
By Marci Stewart
Great experience. Great service.
By Bejeweled Bill
For 25.00 in fees per ticket, I should be able to print the damned things to take with me to the concert. You people are making it way more complicated than it needs to be.
Not intuitive 1/5
I really expecteda better interface. Couldn't save my number for a purchase- the only option was to fully create my profile... Because of that I kept missing out on tickets and ended up getting a shittier seat.
Worse offerings on the app than website 1/5
Apps told me no tickets were available, but I was able to get tickets on the desktop site
Fees change AFTER I select tickets? 2/5
I understand tickets were from reseller, but I gave credit card information, with $22.50 each for fees, the site spun after taking my info and wouldn’t finalize order. I checked on my cell phone, the exact tickets were still available (despite me paying for original tickets.), but now the fees are $30.00 each.
Not surprised that it’s allowed. Still waiting to redeem all the ticket vouchers I have from last class action law suit.
In the end, I got the tickets I wanted, which is why they got two stars.
Too many attempts to purchase 2/5
I spent too long in trying to buy tkts on website and using app. The refresh takes you back to beginning. The back arrow same thing. I tried to buy premium parking and it was not an option for print at home but not a way to change the option. Now we do not have best parking for my mom.
Prices different 3/5
By High baller
It said pay 38.something and I end up paying 55 something big difference...
Great - Quick 5/5
Very easy to use. Quick and reliable.
Just tell me the ticket price. Don’t tell me it’s $45 and then thieve me out of another $20 per ticket. Call it $65 and let’s be done with it you jerks.
It was very easy to use but their fees are out rages. too much for processing the payment.
F-ing fees 1/5
By Butch Ellis
Just show the honest price from the beginning. F t master.
All the money that Ticketmaster had to refund and I can’t use them for any tickets. How crappy is that?! I can $2.25 off tickets but the tickets listed as “2 free GA tickets usable for any live nation concert” can’t be used ever. Might need to go back to court
Claims to take Apple Pay, but does not... 1/5
The title speaks for itself, I downloaded the app specifically because the app claimed it took Apple Pay, but when I went to buy, nothing was prompted.
Hands Down 5/5
The quickest easiest site to maneuver around..
It’s makes it so much easier! I love the app!
Awesome Service 5/5
Great experience jus wish prices were more affordable great thanks TM
Easy to use 5/5
By Los 2014
Incredibly user friendly, quick, and reliable!
By Semper Fi Bob
I don’t like the timer when trying to buy tickets and I’m not used to doing this!
$26.60 fee - PER TICKET - for $41.00 tickets 1/5
Bought four monster jam tickets for $41.00 each, so about $164 bucks, right? the total came to $240.40. Highway robbery.
Online tickets 5/5
By 1st Lady Dimples
Ticketmaster is awesome. I accidentally purchase tickets for the wrong event date. I immediately called customer service and they had two great options for me to get tickets for the right date. One was pay $10 more per ticket to switch (for anyone that time is a factor) and one where they processed a full refund within 3-5 business days and all I had to do was repurchase the tickets. I did so immediately and now my husband, children, and I will enjoy the show this coming weekend together.
Quick, easy and if you have a problem the customer service people are very helpful
By Roof Doctor
App shows no tickets available...desktop shows tickets available.
Phone number hidden, had to google search to locate.
Phone system routed incorrectly and then had to wait...45 to speak with someone. Guy was nice even giving tips on what best to do because his system would not give out which specific seats were available, just a row.
Deleted app as it is absolutely worthless, whether it be iPad Pro or iPhone X
SCAM THIEVES Boycott Ticketmaster 1/5
It never works out for me to purchase fan or presale tickets, always a problem no matter how hard I try. This is with concert tickets, Hamilton, plays, all the good tickets end up on resale at the same time that I am trying to buy with hundreds of dollars in jacked up costs and service fees added to the tickets. I have been trying for over 2 years with the Hamilton tickets.
Ticketmaster is designed to rip off fans and artists.
A world wide class action lawsuit after class action lawsuit along with individual lawsuits, reports to legal watch dogs will solve this along with a boycott and government intervention.
Don’t use Ticketmaster artists! Boycott!
Ticket Master is owned by Live Nation!
Department of Justice is conducting an investigation.
Report and speak out.
Service charge is too high 2/5
$3.50 is too much😣
Great App 5/5
This app is great! Send notifications for my bands and interests as well as clear updated info on seats and availability. Highly recommend, user friendly, fast secure and easy!
Fees too high 1/5
By myra me
I bought three tickets for $13.95 total price $70.90 these fees are out of sight.
By Zombie faced kills
They don’t even show you how much ticket “protection” is or break down service charges. Always has been and always will be crappy.
Quick & easy 5/5
By Graca Isabel
Love using the Ticketmaster app for quick & easy purchase!
TICKETMASTER IS HORRIBLE 1/5
If I could give it zero stars I would
This app is a P0S 1/5
First off, Ticketmaster would not work on my $2500 laptop. Then it wouldn’t work on an iPhone X. Luckily! I has my old iPad laying around so Ticketmaster could feed me to death. I can’t believe the devs actually ask people to write a review after 5 minutes. What trash and F-ticketmaster!
Change this 3/5
By AE Tommy
I don’t like that I got seats from an area of four resale seats and couldn’t choose which two of the four I’m getting. Change this.
DO NOT USE THE APP!! 1/5
Worst app ever. I almost didn’t get seats to a show Im going to see. If a friend didn’t tell me that I needed to go onto the desktop site, I wouldn’t of gotten my tickets. I’m going to always see from now on other website. I’m still upset that I can’t go in through the app.
So-so ap 3/5
Clunky. Times out a lot. Hard to look at the seats in the venue.
Too expensive 2/5
Dear Lort that’s a lot of money in addition to the tickets!
Great quick and easy 5/5
This was a quick and easy experience great job on this app
Easy to use
Ticket Master is expensive 1/5
Tickets Master’s service is too expensive. They are 5x the price of what I consider fair. I’m surprised vendors still use them and I’m surprised they are still in business.
Easy purchase 4/5
It was easy to use but wish I could see the map of arena to choose the seats when purchasing, like click seats I wanted like you can on an aircraft, as kept going back and forth but do not think I got as close as I wanted to for price.
Tickets not showing in app 1/5
By Tayzie monkey
My tickets were in the app and then disappeared. However, they show when I log in to the website. Luckily I downloaded tickets to the wallet on my phone. Horrible app!!!
Keep it up 5/5
You've gotten better Ticketmaster. Thanks for continuing to be more and more customer focus and making the purchasing experience seamless.
Terrible user experience when moving 1/5
Riding in a car trying to purchase tickets and keep getting interrupted by the pop up regarding location changing. Can’t even get thru this review.
Most despised company on earth 1/5
By - Bob Who -
Ticketmaster is the biggest rip off on earth and we need to bury them in a deep hole. Extortion is a crime and we need to prosecute these clowns.
Ticketmaster is terrible 1/5
Let me count the ways Ticketmaster is terrible. I won’t even name high, economically unsubstantiated fees in this list:
1) You cannot select and deselect individual seats on an iPhone.
2) Verified Reseller tickets have a higher processing fees than Standard tickets. There’s no basis for this.
3) As a Verified Reseller, price changes can take hours to appear in the list of available seats.
4) As a Verified Reseller, tickets sometimes do not appear in the list of available seats at all. This recently happened to me. I was trying to adjust my reseller price change 3 hours before an event. My tickets disappeared completely from the list of available tickets.
5) Ticketmaster is sloppy. They even invented a word. When selling tickets: “We include buyer’s fee and Ticketmaster commission up front so you can price competiticely!” What’s competiticely?!
Why do we pay such high fees? 1/5
The system crashed the first day. Then the site kept telling me I had to upgrade on the second day.
Today was another nightmare but I persisted and two hours later get tickets.
We but tickets to several dozen shows a year. Ticketmaster is getting worse but costs more.
Didn’t recognize correct card info 2/5
Spams calls 1/5
After you buy something on that app
Crazy people from another company call your phone in the night to try sell you some holidays...