Great service 5/5
By NJ True
I have used Ticketmaster a few times now and so far, I’ve had no issues. For one of my concerts I had deleted my email and didn’t have the app on my phone at that time so I called their customer service line and representative was very kind and helpful. I have since downloaded the app and using for other event and so far, I am a satisfied customer. Hope their service remains top notch.
By it wont take my names
I wanted to be able to see the venue in order to see what seats the tickets were for. I wanted to know if I needed to purchase different tickets.
It took me 40 minutes and about 10 tries on two phones and a pc to finally get booked. Not sure if TM was having issues or what caused this.
Sh*t App 1/5
I don’t usually write reviews, but I must say I was trying to buy a ticket for a concert I really wanted to go to. So I was excited when I got past the queue and chose a seat, but the it wouldn’t process my purchase. NO MATTER WHAT SEAT I PICKED IT WOULDN’T GO THROUGH WITH MY PURCHASE. I had seen another comment saying that this happened to them, but figured that Ticketmaster would fix it. OBVIOUSLY NOT FIXED!!! That’s to Ticketmaster app I never got my tickets and the concert sold out. So thanks really... BEWARE DO NOT TRIST THIS APP TO HELP YOU GET TICKETS!!!
I trying to buy tickets for black pink for 170 dollars each and it didn’t go thru and then I had to back out and buy new tickets TRASH
The app is so stupid. Literally got tickets multiple times and then they redirect me to the loading screen which btw never loads ! Fix this app ticketmaster, I didn’t end up getting my blackpink tickets bc of literally YOUR APP
Slow slow slow 2/5
Got bad seats because of the slow capacity on the Ticketmaster site.
TM gift cards 1/5
Can’t use the gift cards on the app. Use your computer or call.......
What’s the point
Purchasing tickets 5/5
By Gemologist John
So easy a 9 year old can do it! Just don’t let your 9 year old have access to your account lol
Gracias a este sistema podemos ahorrar mucho tiempo y es súper fácil comprar boletos por este sistema
Ticketmaster is a ticket pimp 1/5
Screw Ticketmaster, ticket brokers and ticket scalpers. It makes it almost impossible for a regular fan to see a show. Seeing your favorite artist shouldn’t be a life decision. If you’re lucky enough to navigate your way through brokers who have bots and banks of computers trying to squeeze you out of line, then you have the joy of buying decent tickets in the “Platinum” seating for $300-$400 a piece.
This app 1/5
Fees too high 1/5
Fees are too high, 23% is outrageous.
Better than the desktop 5/5
Was unable to purchase tickets on 2 different browsers on the same desktop. Mobile app was suprisingly easier
Should be able to go back if you would like to change protect or unprotected
“Not available” 4/5
Not sure why it took so many attempts through both the app and website. I was about to have a heart attack.
Sold tickets listed 1/5
All the tickets were already sold. It took me an hour to find tickets. Why are sold tickets on the website??
Great app 5/5
Easy to use
Love using ticket master so easy!
Ridiculous fees 2/5
The fees are higher than the tickets...
Redownloading bec BTS is coming back 4/5
Bought my tickets via app last time I got my tickets for BTS and it went smoother than using the website especially with the high traffic it had. Only con I didn’t like about it was that the app was minimalized that it missed showing some data that would’ve been important
By Ortho PT 101
Never showed me what seats are available just the next one open.
Slow, unresponsive 1/5
There’s better ways to get tickets! Such a rip-off with all the fees!
Worked when the laptop didn’t. 5/5
Ticketmaster on my laptop took me to Live Nation for Bob Seger tickets. Every time I try to grab tickets it said getting tickets and then it said unable to secure tickets. The Ticketmaster app on my phone worked first time. Go figure.
The world in the palm of your hands
Love this app!! 5/5
By Jerome 0815
So safe, secure and convenient!!!
Gift code 1/5
I wasn’t able to load my gift/promo code for $100 off. Can you contact me to fix it? Diane gonzalez. 941-270-0469
Buying tickets 5/5
Easy...we went to the showroom to buy tickets twice. They were closed both times. Never any parking either. This was easy and simple. I wish I would’ve thought of it sooner.
Best prices but website needs improvement 2/5
I can’t see the exact seat location on my iPad and I can’t get a human sales person when I call.
HOLY FEES 1/5
How could you possibly justify charging over 30% of the ticket cost in fees?! Absurd
Get your tickets from the box office. These greedy a holes hoard as much money as they can, an automatic service is certainly not worth the bs fees they charge.
Ticket master can crawl back into the hell hole it crawled out from it's straight cancer. 0/10 do not ever recommend ever to anyone.
Shady Practices 3/5
By Sav Shark
$10 dollar service fee and a $6 order processing fee on a $25 dollar ticket. I get how these ticket providers make money but I feel like I’m being gouged here. Also they highly recommend you get the ticket insurance yet don’t mention it costs anything which it obviously would but even when you choose it you don’t know how much it costs because your subtotal doesn’t change. You only find out the cost after you purchase the tickets and they’re billed separately. Only reason I’m giving this 3 stars is because it’s convenient, but otherwise I’m pretty irritated that I’m basically paying as much in fees as I am the cost of my tickets.
no mobile tickets on mobile app👎 1/5
Tried to buy mobile tickets on mobile app and got no option, only paper mailed to me at huge prices
Went to desktop and got the mobile option for same tickets Used email to pit it in my phones wallet
What up ticketmaster?????
Where are my tickets? 1/5
The app isn’t loading my tickets at all. Keeps saying “Last updated Feb. 6. Please try again.”
Forced me to donate to charity 1/5
App added an additional to donation to a charity. While I don’t mind donating to charity, I prefer not to be forced into it. Ticketmaster’s fees are bad enough. I don’t like being take advantage of.
Completely useless - hard to find anything including purchased tickets once app closes. Who comes up with this useless stuff!
Fees are insane 1/5
The only way to get tickets for the Admirals when Groupon doesn’t have a special and Ticketmaster just destroy you with fees. $20 for tickets, 15.50 in fees.
Love how up to date ticket purchases are made so available and paper free
Slow finicky 1/5
App kept crashing... 1/5
...which was more than annoying as I was en route to a show that was “mobile entry only” thus if I couldn’t access my e-tix I would be screwed. Finally after numerous (20+ seriously) crashes I was able to transfer the tix one by one to my Apple wallet as a fall back. I recommend transferring tix to Apple wallet and making screen shots of barcode well before day of show.
Works Great No Complaints 5/5
Easy to get the tickets you’re looking for.
Love the app hate the ticket up charge Prices makes it hard for workingman to go to a show
Leaving stranded seats.., like that’s my problem 1/5
Ticketmaster in its efforts to make the most profit possible sideline its consumers by making it their problem when one seat is left on a row. How rewarding!
Price Gouging 2/5
The fee prices on tickets, should be a crime. 🤬🤑💩
Ticket prices fluctuations poorly managed 2/5
Very disappointed with Ticketmasters ability to deal with supply and demand and ticket price fluctuations. Average consumer is their last priority. Typical bs
Very high fees that were half the price of each ticket! Scam, robbery, taking advantage of people wanting to see their favorite musicians perform. Greedy.
Bogged down in moment of truth 3/5
I needed to update my expiration date and tried many times to get this done. Had to kill window when I read agreement terms. Went into blank limbo with no back arrow or way to recover. Took 3 tries to get card exp date in to purchase killer tickets. Waaah waaaah waaaah. Good app for browsing. Has some glitches in important areas.
Ticket master is a rip off. 1/5
How are my tickets $80 but after all the fees it’s $140. Ridiculous this is why I rarely do concerts or shows.
Ipad app Keeps opening tpc.googlesyndication site 1/5
By JAS diamond member
Why does this keep opening a blank window that is titled tpc.googlesyndication dot com ? Please fix asap.