Keeps giving me error message 1/5
For the last two months I keep getting an error message that I’m not logged in but it won’t let me log in. I’ve had to screenshot my tickets from emails, which gets to be a pain.
Great Map 5/5
Very easy to pick your seats.
Poor service on app 1/5
Would not proceed with my payment, lost several tickets, keep kicking, me out of the queue- worst Ticketmaster experience ever
I tried logging into the app and it told me my information was wrong. After several attempts I changed my password and got the same result. I was able to log in on the website without issue. I emailed Ticketmaster and their solution was to delete and reinstall the app and remind me I can “always use the website”. After re-installing I have the same issue. Clearly Ticketmaster isn’t worried about the app not working since I was reminded I can use the website. So I deleted it completely.
Time Waster 1/5
I use a lot of ticket purchasing apps. Ticketmaster’s app is easily the most inefficient and buggy to use of all of them.
rubbish customer service 1/5
do not buy tickets on this website，they won‘t even refund the tickets I bought within 24 hours
Hate your site 1/5
Ticket restriction is totally unfair
No theater seating chart with clear indication of seats
Printable Tickets Preferred 4/5
It’s become customary lately to use your Mobile App to scan your Event tickets. I am more comfortable having a printed paper ticket, in the event of technical issues with my cellphone. I wish ALL the venues would allow TicketMaster to continue to let customers print out their tickets...call me “Old School”...I like the paper trail (and memorabilia).
Apparently a system issue was preventing me from purchasing and I have spent the better part of the morning trying to resolve however there isn’t really a number I can call! So I emailed !! I don’t have the time or the patience for this !!!
The app was very easy to use
Great app for concerts! 5/5
I go to a lot of concerts and I always buy from Ticketmaster! It’s easy and they always have good deals on tickets!
Treat fans right 1/5
Not a fan of this demand pricing model. If I want that I’ll go to stubhub.
As a customer, I should know what face value is and not be tricked into paying more
That app sucked. Wouldn’t work properly with Apple Pay.
Fees are out of control! 3/5
I purchased tickets through the app. No issues, easy transaction but the fees Ticketmaster charges are ridiculous. Why charge $35.00+ per ticket when it’s all done through the app?
Poor processing. 1/5
First time I tried to purchase there was a processing error. So had to do the entire transaction a second time. Service fee for that? Absurd.
System failure 1/5
This system does not recognize security codes
Irritated too! 1/5
Trying to buy tickets online and kept being told I couldn't use this devise and to use the mobile app. Ok fine but the mobile app doesn’t let you pick your seats just the general vacinity. Then on top of it all you can’t even talk or chat with anyone unless you already purchased tickets but by that time you are already stuck with non refundable tickets. Guess that is the benefit of being a monopoly you can do what is best for you not your customer.
Very disappointed. 1/5
They should not charge money to mail you the tickets when you’re already paying an expensive ticket fee. Also, the ticket fee is too expensive. These two issues are very disappointing.
So buggy 2/5
So many bugs to deal with in this app. Hire a good development team instead of the cheapest. I had to delete and reinstall the app to sign in. It would keep saying sign in error even though it never prompted a login field. Then auto username and password from keychain hardly worked. Took 3 tries. Many other BS issues along the way as well. To buy tickets it should have taken 5 minutes. Took me a solid 20 with all the little “quirks.”
App is good 4/5
The app is nice, the excessive fees are BS!
La Mejor 5/5
No hay otra como Ticketmaster
Favorite app 5/5
By Kik: Isha_Spiffy
Ticketmaster app 1/5
It wouldn’t allow me to login at the event because of internet service in the building. Best to print the tickets!
Horrible. Slow. Confusing 1/5
Horrible. Slow. Confusing. Had to navigate
Buy your tickets in advance or face the wraith. 2/5
Horrific and coincidentally has latency issues with securing tickets, if you’re not signed in. But I got my tickets so - two stars for greatness, I suppose.
Deceptive Pricing 1/5
Final price was more than double the advertised ticket price? Are you serious? Just advertise the real price.
App confusing 1/5
By app confusing
App froze the first time and the seats I wanted were no longer available. Then Was unable to go back to see why the charge was so much higher than the cost of the tickets. Will do whatever to not use this app again.
I’m old 4/5
A little confusing, and timed out. A seat appeared then kept disappearing, then reappear.....⁉️
Fake reviews and terrible app 1/5
By mom slayer 69 xx
Just another company trying to scam people wanting to see their favorite performers. Nothing you can really do about it
Ticketmaster is E V I L 1/5
By Viva la Terre
Ticketmaster is a horrible, horrible company that charges absolutely absurdly high fees for horrible service. Yes, we often have no choice but to purchase tickets through them if we wish to attend shows by our favorite artists, but I always regret giving any money at all to this somehow legal extortion racket. F*ck Ticketmaster.
Just awful 1/5
These fees are HORRIBLE!!!
Lo mejor 5/5
Ticketmaster can take their fees and kick rocks 1/5
It is highway robbery that Ticketmaster charges an absurd amount for fees that are completely made up. Thought you scored sweet $80 tickets to go see your favorite artist. . . Wrong. That’ll be $120 after fake fees. Want to go on a scenic tour of Chicago’s river? That’ll be $50 a ticket. . . Wrong. Let’s go ahead and tack on another $10-15 of imaginary fees. Ticketmaster is a joke and I can’t wait for congress to tear your company apart. This is corporate greed at its finest.
A ‘little’ confusing to navigate 4/5
I’ve been usin TM for years. At times, navigation through ticketing process (selecting seats, looking at seating chart) seems bit confusing. But overall, like the experience.
Password change 1/5
The entire experience was awful! I had to change my password and I changed it two times and both times he would not except the new password. It took so long each time my tickets timed out and I had to go back in.
$30 service fee? 4/5
Why do you charge such a steep service fee to purchase tickets? Other than that the app works fine....
Get On With It 2/5
By Reading Mamma
Ticketmaster, thank you for soliciting feedback. The most annoying aspect of my transaction was having to read through an entire up-sell page twice before we could understand that the purchase was not a mandatory buy, in addition to our ticket purchases. The placement of the up-sell pitch should be presented as an menu option at the beginning of my purchase process, not after I select my tickets and have initiated my transaction. We realize that this is part of your sales tactics and manipulation, and behooves you additional revenue, even though misleading, but you asked... thank you! You are still a reliable source for tickets.
Ticket master is the worst 1/5
I hate it that I had to purchase tickets from you. I like to pick my seat. The other online ticket agencies only let you pick a row. Your fees are ludicrous! I also hate it that I couldn’t get a ticket in the 3rd row, aisle—there were 3 seats together, I only wanted 2. You have made buying tickets a stressful and onerous event. Thanks! Keep up the good work! I know you will...
It’s outrageous to pay more than 20% in fees for tickets to a place with less than 300 seats. This is why I don’t go to more shows. What a scam to pay for selling a ticket online.
Garbage app, garbage company 1/5
By 1 is too good for this app
And that’s a diss at garbage. Ticketmaster should die a slow painful death.
Taxes are ridiculous 5/5
Fees are high af
Frothed out 2/5
By Joe Strauss
Trying to look at tickets and the app has fritzed out. There is a bunch of jibberish with a request to do a captcha. Then when I solve that riddle, keeps spinning instead of taking me to my event. If I back up, it tells me that the app thinks I am a bot. This blows
Love it 5/5
I love ticket master is very easy to use and quick acces to my favorite concert and shows love it thanks !!!
I can’t believe we pay this company... 1/5
They charge you a $10+ as a service fee per ticket to buy online. The people at the venue do all the hard work so just call them, save money, and help your community venues instead of these thieves.
App is super clunky 2/5
It took 5-plus attempts to purchase this ticket...would NOT recognize my new laptop... even with my account name and password....had to give up and complete on my phone...
App is functional, but it forgets you are a verified fan and interposes a banner offering the general sale date. More annoying is that you can’t search for specific seats, or barring that, at least see the seat numbers available. We like end seats and you have to actually select the row and start the checkout process before you know which seats they are.
Poor card acceptance. 1/5
By freddy 67
Multiple attempts to run my card. It keep telling me wrong security number. No date entered. Even though all were correct.
2nd time after releasing the tickets and reentering all my info it keep telling me it wasn’t a Visa card! After selecting MasterCard and hitting done the app loaded to a diff. Screen to tell me I had the wrong card...obviously!!!
After that it accepted that my card was a Visa. SMH!