Great Service 5/5
Play Queue Deletes songs... 5/5
I love Tidal and i’m never switching to anything else but before I started updating the app it NEVER deleted my songs that I had in my play queue now when I add songs once it’s finished playing it deletes out of the play queue...
Shuffle and repeat 3/5
I like the music choices tidal has but the repeat option automatically turns on and the shuffle option doesn’t properly rotate the songs
I wish I could give this app no stars, I put my debit card info and was immediately charged, it was misleading and was a complete accident, yet there is no CUSTOMER SERVICE NUMBER to speak to someone instead you have to EMAIL BACK AND FORTH, it’s as if they completely don’t care and want to save face by hiding behind a computer. I’m going to Apple Music, at least they have a number if I have an issue.
Can’t use logs you out a lot - resets but doesn’t use face/Touch ID persistence for login duh? 2/5
Can’t use it but can’t stop being billed either until logged on can’t so that’s fun. The quality was great but so often I was kicked out and had to re login and reset passwords and do it again it was often useless for months at a time I kid you not. Fix that, use Face/Touch ID and yes cancel my subscription and I’ll change review.
Sorry hov 1/5
Too glitches and crashes and sometimes the songs will say it’s playing but no sound until i restart it a couple times, it even does that with my download songs. Sorry hov and B I’m going back to Apple Music.
Playlist titles 4/5
I want to title a playlist with emojis and it keeps coming up a question marks. Why is that?
Great, Could be Even Better 4/5
By Epic Man is Awesome
Tidal the app is great. No issues right now, but would be great if an Apple watch app could be made, like other streaming services it would be nice to be able to stream or sync music through the Apple watch.
I love the app I just wish 4/5
By Chico Gambino
I wish you guys could add an update where if I make a playlist or any playlist to be exact, I could go that playlist and be able to pull up a search bar so I can find the exact song that I am looking for in the moment instead of scrolling down looking for it. It’s a feature I saw that Spotify had when I used their streaming service and it would be nice to have on Tidal.
It’s good but 3/5
By Master fawful
I love this app it’s my main music source but sometimes I can’t help but feel as if other music apps could be looking better right now I’d really prefer a recommendation page with good music that isn’t just all the hype bs one thing that this app is really lacking is a playlist based on your preferences and listening history or likes I’d really enjoy it it would be great and use more people who the app as good playlist like make top playlist content makers just so we can explore more music in all its high fidelity sincerely Jose thank you
Please make Smart playlists like most played, most recently played etc.
It’s a great app but I’d like to see more edited versions bc I use it at work
Not the same 3/5
I used to really love tidal, I have used the app for years. However, recently I noticed that whenever I add songs to the play queue it would delete right after the song plays. Or if I click on a track it will completely wipe out what’s in queue to play. It’s getting very frustrating since I used to be able to go back and listen to the what’s in queue over again. But unless I keep adding a song to the play queue, it won’t stay. Never used to have this problem in the past.
Siri Shortcut Please! 5/5
Please add support for Siri Shortcut.
It would be a lot easier to play music via tidal on HomePod.
By Buttface 😏
I have sprint and I got a message saying that I can enjoy FREE UNLIMITED MUSIC STREAMING AND VIDEOS but when I clicked the link and installed it, signed up. As soon as I wanted to listen to a song it made me start choosing a subscription, every time I wanted to hear something 😭 and I also wanted to download music 🥺. Please do something 🤠🥳😁
Buggy and rap focused 1/5
I thought I would give this a try. The audio quality is vaunted, and so this would seem like a platform I would like.
It would have been better if the app weren’t so buggy, but most importantly the app seems to be entirely focused on pushing rap music.
I added a whole bunch of music I liked into my collection, and it made no difference to recommendations.
When a full quarter of your app is dedicated to selling me stuff I clearly don’t want it means I’m going somewhere else.
Also, there is no way that I can’t find to do album shuffle, which is how I listen to music.
Music’s best sounding app 4/5
This is by far the best sounding streaming app available and I pay the $20 a month to keep it going. I love the interface only minor things that would make it the best for music lovers.
For example i find it repulsive and annoying that i have to scroll for a track or album instead of bein able to search. Im not tryna crash my whip to find Frank Ocean’s album amongst the hundreds. Would b greatly helpful to change that (especially seein as how this is spose to be designed for music lovers, we have HUGE amounts of music)
I also think if yall had some better playlists available. Maybe should look at ur users playlists for possible curators (wink wink) but in all seriousness yall do suggest new albums but rarely the obscurity that most music lovers are looking for not just the chart toppers or best known content. We want things that make people say “whats this” or “who made this playlist”
Last suggestion is this, please promote ur streaming site as a musicians playground. Bein able to find other ppl as deep into music as me would be cool. Seein what others are listening to and also bein able to connect via the various social media platforms because this is obviously for those of us who have an extreme interest in sound quality and are willing to come to Tidal to experience something greater, give us that.
God bless. Great app and hope yall read the reviews.
The music has been skipping like an old CD player. It becomes so annoying that I turn the music off completely and go without it. Please fix this issue.
I like it but add this feature 4/5
Can you please add an option to the search bar where it can identify what’s playing? For example: If there’s a song on the radio, I’d like the app to identify it so I can add it to my playlist.
Radio station feature not good 3/5
It’s more like a playlist. When going to the artist station on two separate days the same songs in the same order appear. If it’s possible following pandora in how it implements radio stations would make Tidal much better.
The Best. 5/5
I have try so many streaming services for the couple pass days, I have try spotify, Apple Music, YouTube music, but after trying Tidal, no way! None of them compare to this. It just perfect. So organized , unique, and of course the sound quality is Great. I have subscribed to Hifi paying 19.99 a month it’s worth having great music. Amazing. I love it so much. When I’m at home i play my music in my Mac book pro and stream Tidal, & it’s even better because you get the option from hifi To MASTER SOUND QUALITY. Amazing! Oh and by the way I subscribe straight from there website, because I’m looking forward in getting the family plan in the future, because through apple subscription it wouldn’t allow you. Anyways, amazing app. I freaking love it.
Really... its not that great 2/5
There’s not a variety of music promoted. They don’t have some of the lesser known artists’ songs available. Seriously, you’re better off spending your money on spotify or some other music streaming app.
GR8 For Up and coming Artists 5/5
Tidal is the bests! Hands down! My fave!
Applemusic & spotify are literally the worstn
Very largest cash. Radio streams. 1/5
No used offline mode. Cellular Stream-Hi 320. Very large data cash-2Gb. Add cleaning function or optimized. Add a real streaming radio, without limiting a 100-track playlist.
By Bigg UU
Hov is going up against the behemoths.. but I love Tidal. Support black business
I couldn’t even make an account I had to create a Facebook if I wanted to
Your UI/UX is Pretty Bad 2/5
I have a few pet peeves with your app in the area of User Interface / User Xperience:
1) You changed the album art feature for playlists, and now only 4 album covers show up for each playlist. There used to be 6. The 4 covers haven’t gotten any bigger either, you just used up less screen space and made a “four-square”. That, in and of itself, wouldn’t be so bad, except for the fact that it’s messing up all of my old playlists that used to show 6 album covers. The square cuts the covers off and often shows nothing but a blank gray square. It’s ugly, buggy, and it makes it more difficult for the user to know what/who is on each playlist (by sight).
2) Why in God’s name do I have to scroll through my entire list of Artists and Albums in my Collection to find the one I want ??? This drives me NUTS !!! And it has been a problem since I’ve been a subscriber (a year or so). Why aren’t there any shortcuts in the form of letters, so I can at least get near what I’m looking for. Unfortunately, my workaround (which is Searching for what I want EVERY TIME) is quicker than starting at “A” and scrolling through my massive collection of music when I want a particular Artist, Album, or Song.
3) The Loudness Normalization feature leaves a lot to be desired.
The first 2 items are no-brainers, and they should be fixed considering I have a $25/month high-end Hi-Fi subscription. SMH...
Good but could be better. 4/5
The selection of music is quite good, but it'd be better if I could upload my own MP3s.
The radio feature is awful 1/5
I am so confused by the radio feature. I put in John Taveners “Mother of God, Here I Stand,” a classical vocal piece into Tidal radio. I get Ben Folds, music from the musical Once, piano music for sleeping, Counting Crows, etc. Every 5th or so song is another John Tavener song. Great, thanks for the discovery! On Spotify, the radio is infinitely better. Also I’ve been on a few days now and Tidal keeps recommending music I’d never listen to.
Overall good music streaming app 4/5
Better layout than Apple Music the car play is horrendous good radios option
Will not let my download my tracks 1/5
By Bee Rocka
Glitches out heavily
I just found this app. I got a 3 month free trial. I believe after I might actually continue using the service. It’s has a vary clean interface And every song. I thought it wouldn’t have any music I listen too. But turns out there’s every song. I totally recommend this app. Forget amazon music. This app seems more polished.
Playlist thumbnails/album pics 5/5
Hi I love this app! Just wondering if you can add an option where I can change the album pictures on my playlist to one’s from anywhere on the playlist, as I don’t like the ones from the first four songs that I have listed. It would be great if you do this thanks!
Do the member ship then cancel and delete and do it for every app till you run out. It’s easy
Just help 1/5
By Donovan Kai
I’ll change my rating if someone can tell me how to “contact customer support with this error code: 999”
Ear Orgasm 4/5
So I had never thought out using Tidal because I did not know what it was. Until I recently decided to look into it. When I learned about HIFI Quality, I knew this app was for me. Since I’m an Audiophile, I enjoy the quality of music and I am able to notice the differences. App runs great but I do have comment on minor issues. When I connect it to my car through bluetooth, the shuffle and reply button rapidly unselect and select itself. At times it stops unexpectedly, but other times it does it continuously. Spotify’s crossfade into other songs was the best one I’ve seen. Wish the same could be said about the one for Tidal. Instead of just starting the song immediately, fade in the next song just the same way the last song is fading out.
Needs to have a volume slider rather than clicking the buttons or having to slide down on an iPhone XS
“Free Trial” is scam 1/5
By Jada Roams
This review is solely based on my customer service experience. I signed up for a free trial and never used the app, so I deleted it. Months later when I realized I was being charged through PayPal, I reached out to their Customer Service team + they just reiterated their policy very robotically and refused to issue a refund. I mentioned that I felt very robbed and it didn’t seem to matter much to them. So sad; I had higher hopes of their platform being more community oriented rather than dollar driven.
Can we get an Tidal Apple Watch App I’ve waiting long enough and I would like the ability to see the lyrics of songs just like your competitor Apple Music . My Tidal Team has to work harder
Still Does not work properly on CarPlay 1/5
I’ve waited for them to fix this issue and nothing still on top of that their customer support leaves something to be desired.
Any time you try to use the app on CarPlay it just sits there and loads and tells you “There was a problem loading content”
CS tried to tell me it was my phone, but it happens on my wife’s 6S, my old X and now my new Xs. So it’s not a hardware issue.
Worst music streaming service! 1/5
By sophie anna. 22
They keep charging my account even though I’ve cancelled my subscription!! And the way the app is set up on the iOS version and on the computer is so messy... Spotify or Apple Music are WAY better
Good music app 5/5
By La excolora
I really enjoy the app, it's easy to use and it's interface is clean. I also appreciate that they offer military discount compared to Apple who doesn't. What I would like to be added its lyrics, having the lyrics available without having to search for them would be great.
Music keeps stopping 1/5
By William Gerald
Please fix your app. The music keeps randomly stopping for no reason. The connection is good so it should not be doing this. Please fix or I will switch back to a different streaming app
Read the Zappos book on customers 1/5
I started selling high end audio equipment back in the 90s, to me the popularity signaled the end of the high end audio Industry and the backlash of consumers against record companies for producing and supporting music distribution mediums that wore out, or scratched easily. I should have known better that people would help move file based music into the hi-fi so many of us cling too. Supported by this trend, I signed up for Tidal with a hi-fi account. The sound quality does come through, and my Oppo application usually works with Tidal, that about where my satisfaction with Tidal ends. First UX, what year is it? Offline sorting, display of albums, vs artist and general navigation smack of early 2000s expect the availability of modern program languages reveal either the incompetence of Tidal’s product team or they have outsourced their UX to a bank. Customer support is impossible to contact. The last time I tried, their wasn’t any authentication between the app my account and their ticketing system, so each time I wrote a ticket and submitted it, I got a message saying I wasn’t authorized. I unsuccessfully emailed and took to Twitter, none of the channels replied. What a dismal and useless waste of money. I consider this a major management failure. Good luck, when you are selling for pennies on the dollar refer to this review. Make your customers happy and they won’t have to lower their gaze when people ask why they are using Tidal in public.
The interface looks great, seems to run smooth. but before you can even use the app their is a “subscription” for an app that I don’t know, haven’t even heard. I'd rather stick to Spotify, pandora, Slacker & Youtube music. I understand we get a free 30 day trial but when your asking for a credit card and personal information that’s where I draw a line. their are way more superior apps and offer free service nothing really WOW’S me to put a cent on this app. Concerts, exclusives & so on are things that I truly don’t care about. That said the name is pretty cool & as I said before it’s a well made app.
not free 1/5
its not free!
Good app 4/5
By i eat ramen noodles
A lot of music choices, nice interface. The only thing is you can’t search through your playlist for the songs you added, you have. To good through the entire list
well it doesn’t have more than half of the music I listen too, it’s pretty outdated on a lot of artists. Even if I luckily find the artist their music isn’t updated. It’s pretty disappointing since I heard good stuff about this app but it’s really not that big of a deal, I’m sticking to Spotify
Add Apple Watch app for 5 stars 4/5
Everything about this app is good .
Adding a Apple Watch app will be perfect. Why not?