Bothersome reminders 1/5
This review has less to do with the app than with Tile’s annoying practice of pestering you like a debt collector to buy new Tiles. It would be one thing to keep reminding me, but the emails come in like past due notices for my credit card. I got an email today with the subject line “**Final Tile Expiration Notice**”. First off, the Tiles last way longer than the company claims, so their dire warnings of my Tile dying are dubious at best. They’re obviously trying to just sell more products. But what is that notice anyway? Final? Really? Like, I can’t buy a new one whenever I please? Maybe I don’t want another one because it’s not worth the godawful reminders!
You’ve most likely already purchased a Tile if you’re looking to download this app, so this is more a warning than a review. The devices work great, and they add a valuable measure of convenience to my life. Just be prepared to be treated like a past-due debtor if you don’t immediately buy more Tiles on the company’s command.
5 Stars 5/5
Very good product.
Tile Mate 5/5
By TBH 65429PLsgnsgjb
Wonderful product! Very helpful 😃
Don’t waste your money!!! 1/5
By Zmodo no. 1 customer
Device couldn’t last a year and still been getting the run around for replacement. This company lets the customer pays for their defective products. Horrible just horrible. Going to move on to a better product that can actually honor its warranty!!!
Amazing! Seriously! 5/5
this is an unbelievable product and i highly recommend it. super user friendly. top shelf product with a low price. two thumbs up
A mess 1/5
By Larrys Chen
I was an initial user and have liked the app and tiles. It’s gotten so complex, which is fine if things worked. I’m experiencing many issues that others have defined. I won’t upgrade again as I now don’t trust the app running on my devices. So of the help articles are just plain wrong, skipping steps that took me hours to figure out.
Worth its weight in gold 5/5
By Dane Miluski
I was an original crowd funder for this product and enjoyed it the first two years. Once the batteries died I assumed, I’m an adult, I can keep track of my stuff, only to be taken care of by my wife who had a couple extra, she gave me to attach to my keys and badge.
Honestly, these little gizmos have saved my marriage. No more blaming. No more worrying the kids are the keys. No more frantic moments. Chime the tiles and we’re on our way.
UPS Was Amazed... 5/5
I left my keys in Phoenix on Easter weekend and had family ship them back to me by UPS overnight. Keychain had all the important keys and a tile! The keys were lost and a claim was opened so that UPS could begin the search.
I was told that it may take several days to a week to locate them (if they were found at all). At the end of the first day I remembered I had a Tile on the keychain so I launched the app and pressed “lost” to initiate the alert to all Tile app users. It took about four hours to get an email alert that my keys were found at one of the UPS buildings near the Ontario California airport. The next morning, I followed the map directions in the Tile app and it took me literally to the security gate at a large secure building. I had to make several calls to reach an employee in that building who came out to meet me. I explained the Tile system and gave them my iPhone to take back into the building and it will guide them to my keys.
In less than five minutes the UPS rep returned to my car with my keys! Following her were six other UPS employees who wanted to know how the system worked and where they could buy the Tile. I found my keys in less than fourteen hours and UPS likely would still be looking for them. Absolutely incredible. If you ship anything of value, consider attaching a Tile to it so YOU can locate it in case it is lost.
Forced to “re-tile” 2/5
The application and the tiles themselves work very well. However, they force you to re-tile when they say that the batteries are running low. You should just be able to replace the battery rather than spend more money on new tiles.
Won’t go off 2/5
Every time I lose my keys, it’s a coin flip between whether or not my Tile actually wants to go off. I usually end up finding them after many minutes with the tile still not going off. It’s not lack of range, because it’s always in my house and the strength rings are always full.
Great App BUT: 4/5
The only issue I have dealt with so far is:
The app should not have to run in the background at all times in order to find your phone! My kids play on the iPhone & habitually close apps, so they do not run the battery down. If they mistakenly close the app & we do not realize it, then lose our phone..We are not able to use the app to find it..☹️This is frustrating! If you keep the Bluetooth on, there should be a way not to have to keep the app open. This situation just happened to me. It still took 10 minutes to find my phone because I could not use the tile since someone closed the app! Other than that, it is an awesome app!! I have not used it to find out keys yet but I am sure we will, as my husband loses them all of the time! Hopefully you guys can find a way to make it work without the app running..In the meantime, we will spend more time using it & working with it/getting used to it. So, I will update my review once I get the hang of it..
I recommend this for anyone who loses their keys/phone! It does work well as long as the app is running..
Awesome gadget 5/5
Just found my keys, already paid for itself. Thanks Tile, Blessings .
Email notifications 4/5
Is there a way to stop the app from emailing you? I’m so tired of the tile found emails I just blocked it but it should be better just to be able to disable them from the app
Missed a simple feature that would make it awesome. 3/5
So the phone knows when you go away from the tile. If you want proof, watch the app as you walk away. It immediately shows the tile disconnecting and the location and 1 min (the time it’s been out of reach.....1 min must be the shortest reported time). SO, why doesn’t the app alert you with a sound immediately? This way you are walking out of a restaurant and you immediately know to go back and get your wallet/keys whatever. Instead it relies on you realizing you don’t have it and looking at the app to see where it was when you were last near it. If you think it would be annoying, make it an option you could turn off.
It just seems silly that the app knows you are leaving the tile behind but waits for you to realize your stuff is missing before it can help you.
Does not work/no support 2/5
I own 5 tiles. Two of them quit before six months of use. Some kind of glitch that will not find my keys even if they are sitting right under the phone. I did everything the self help told me to do,sent e-mails (no response). I would not recommend this to anyone. Is there another company out there with a product that really works and responds to customers needing help??
No more complaints 5/5
By Jarrett Lee
Finally the one thing that drove me nuts is gone. The ability to activate find my phone was far too easy to make happen on accident or at inopportune times. Adding the ability to turn it off is just what this product needed. Perhaps a more complex activation tap pattern could be used to customize the that feature for future release but I’m happy for now with having the option to disable it.
Great customer service 5/5
I bought a tile earlier this year and it fail to work once recently. I had other tiles that worked fine. The first tile worked after I restarted the app but I was not confident in that particular one. I complained to Tile and they are sending me a new one! I had another tile like device but the tiles tone is much louder and it also finds your phone.
The app is super convenient when I can’t find my keys. The only draw back is the cost of tile.
By September 89
This app use to be simple and straightforward this is no longer the case they have jumped on the bandwagen of getting all the personal information about you that they can its no longer worth the trouble to use their product in my opinion
Sometimes it works 3/5
Sometimes it works and sometimes it doesn’t. When it works it’s a lifesaver!
You fixed my 2 big issues, thank you! 5/5
Below is my old review-thank you for now having fixed both issues:
I had to turn off the Bluetooth feature unless I am actually looking for a tile, because having it on all the time caused my AirPods to stop working on phone calls.
There was no way to turn off the feature where pressing a Tile button rings the phone. I don’t need that feature, because I have an Apple Watch. However my children love it because it gives them the ability to annoy me anytime they get hold of any of my Tile connected items.
Love it! Just a few things... 4/5
I love the app and tiles! It helps me find the phone and my keys!
Just a few areas for improvement:
1. I understand the need to have the app to have full access to location, but it seems to consume a considerable amount of battery over time. Is there a way to reduce the amount without sacrificing quality?
2. Sometimes when I activate find my iPhone from the tile, it doesn’t turn the volume to the max; thus, I am not able to hear my phone. It’d be nice to see the feature of turning up my phone’s volume to the max for ringing when I'm looking for it.
3. When it does turn it up to the max, it stays at the max instead of reverting it back to its previous state. I typically have my volume shut off because I tend to watch movies in public places, so I use subtitles instead of volume. It’d be nice to see the app revert the volume back to its previous state after I dismiss the “Find my phone” alert.
Getting better 4/5
They finally came to their senses and gave us the option to disable the “find your phone” feature. Now they need to focus on improving reliability and connection strength.
Even Better 5/5
By adp user
I am 80, have hearing loss and am being treated with a drug that plays havoc with my short-term memory. Call me a Tile poster child. I use six of them. My only complaint was they were not loud enough even though I have excellent hearing aids. I just “retiled” and bought the grey sport version claimed to be twice as loud
I am in old fart heaven. They work much better and look much nicer too than the glaring white ones. Gotta go look and find my car🤔
Tile Fan!! 5/5
Works every time! Bought the other brand once, don’t waste your money (it never worked) go with Tile always!
By Super awesome ostrich ball
It works and I luv it!!!😍😍😍😍
Best Invention Ever 5/5
By Chef In Progress (CIP)
Absolutely love the tile , I constantly lose my keys and phone and this has been my lifesaver. App works great , no problems so far
Waste of $20 1/5
You need to CONSTANTLY have cellular data on it to keep track of where it is. Do you understand how EXPENSIVE it is monthly already? Plus, you need to be 100 feet in order to make it ring? It’s been in my room before and it can’t even connect or ring AT LEAST. Whoever these developers are, it’s a bad product.
App Works Intermittently 5/5
Before the last update, my tile and the app worked great. Now the app does not show where the tile is, it only has a “find” button. The solution is to delete and reinstall the app, it then works for a while but fails again.
Update...it appears the issue has been resolved, changing from 1 star back to 5 star rating.
Dies fast, not a wide range, expensive per year 1/5
I preordered the product when it was still in development. It took a long time to get, but I was very excited for what it could do. The ad showed someone losing a bike and finding it with their Tile. Unfortunately, that’s not even possible. The original ad was a lie. There are not enough Tile users in their network to make something like that happen. You need other users to connect to the app to find your lost items and they have to be right next to the item. Maybe the thief could help you find it if they connected to the app standing next to your item, but what are the odds of that? I have to be right next to my cloth purse in order for it to find my keys inside it. It works half of the time. The range isn’t even a few feet in a normal (not steel) house in the same room. I had to throw away 3 tiles I had never used (not cheap,) because they make them stop working after close to a year. It didn’t tell me that when I bought those ones. It’s a great idea in theory, but there are other similar products with better range or that work with better technologies. It can’t even find your car in your driveway if you’re standing right next to it, so it definitely can’t help you figure out where you parked. Very disappointing.
Shiny things 5/5
By Robbie Jean
I have a hectic job and I misplace stuff a fair amount. The Tile system is great for me. I have the heavier sport model which I think is a little louder than the original. It also keeps my wife happy 🙂.
New version is terrible. Considering on deleting. 2/5
The new update ruined my tile. It can’t find my tile at all even though it’s been in the same room. This really bums me out because you guys have been the most useful for the past 4 months I’ve used you guys and having you guys lose the reliability in this new update is truly disappointing. 2 stars because I have hope for you guys.
Great Product 5/5
Bought for my husband. Since he always misplace his keys.
Great if you lose your phone a lot, just not your keys 1/5
I bought this item because I lose my keys a lot—that’s pretty much my superpower. The app doesn’t ring the keys, and it doesn’t detect my keys even if they’re merely inches away. When I have my keys in my pocket, I accidentally ring my phone, by unintentionally pressing the tile button.
Needs Apple Pay 4/5
Come on, it’s 2018.
Love this, it’s gonna save me a ton of time !!!
Incredible helpful. 5/5
Simply a life saver.
Never waste time looking for your keys or phone again!
Pretty good, just needs to be louder. 4/5
If the chime for the wallet tile was louder it would be a 5 star no brainer!
By prestons house
The tile helps me find my keys and my phone I am very happy with tile because it also helps me find a lot of stuff that I’ve been looking for days sometimes weeks my little sister plays around with her stuff to and I search for her toys too so thank you very much tile company for making my things get found.
💯🔥🔥🔥20 thumbs up
Mrs. Bean bag 1/5
I got this tile as Christmas gift, after 4 month of use , somehow it just doesn’t connect with my iPhone any more tried everything , not successful ........😔😔😔
What a lifesaver 5/5
By Dr. Sinn
Tile has literally improved the quality of my life. I can’t count the number of times The Tile app has prevented me from having a horrible day. I love it. So thankful for this technology. If my head weren’t attached to my body, I would lose it and therefore would have a tile attached to it. Thank you thank you thank you!
Found my wallet 😃 5/5
I got this as a gift about 4-5months ago, just now finally needed it when I lost my wallet. Went to the app, it rang my tile in my wallet, heard it when I went to search my car and found it. So yeah turns out this was well worth it and useful!
Planned obsolescence 1/5
After the latest updates my app no longer works with my tiles. The new app won’t ring my tiles and says that I have to replace them because they are “dead” but when I use my non updated app on my IPad they work fine and when press the button on them they ring my iPhone and I pad with no problem. So because I updated the app on my phone the tiles have become useless. So now you want me to buy all new tiles and just get rid of the ones I have? No thanks I’ll be looking for a better product to replace my “dead” tiles.
Thought I had lost my new car’s key and found out it was $509 to replace it. We now have Tile for our car keys and even ended up getting one for that remote we never can seem to find.
Long needed, much appreciated 5/5
Add up the time you would spend looking for the keys, or the phone, or your wallet, and - even if you're not 50+ and distracted - you could be reading, or writing, the Great American novel. These are small, efficient and work marvelously.
For Losers Only 5/5
Are use the Tile App at least four times today. I just can’t seem to keep up with things that I really need. I’ve been using it for several years and I’ve not developed any habits to make me put an end to my subscription. I’ve always been a loser. I’d put a tile on my head, if it weren’t attached. It’s glitchy from time to time, but the update are made frequently.
Amazing... love it! 4/5
This is the best invention ever! I was always losing my car keys or purse or the TV remote. This device can find them anywhere in my house! Only gave it four stars because the company needs to do a better job telling people that the battery is only made to last a year and then you have to replace the entire tile. $90/year is more than I probably would’ve been willing to pay If I had realized that up front.
Love the concept but defaults at times 3/5
By Concerned Santa
I love this device! When it works though ... at times if the keys are put down a certain way something loses connection and the sound won’t play on they device. And then I will have to tap it to hear it again.. otherwise this is a lifesaver for our family