Great tool for semi irresponsible ppl 4/5
I love this app, and the shared community that you automatically become a part of. This is a great tool for the somewhat person or persons in your life or that you know have silly tendencies to loose keys and other important items. In this day and age tile is a life saver and I have a better habit of not losing things due to my amazing tile. The battery life is almost up to a full years worth considering it needs blue tooth connectivity almost constantly but... so does your smart watch/ headphones-pods, or something like that so you get what you pay for. Don’t sweat over lost keys or purses/wallets and luggage now that you have tile.
They even come in fancy stylish design or rugged And slim, tile is a forgetful persons best friend.
Update seems a bit of a downgrade 3/5
By Phoneman Mike
The latest update tells me that it hasn’t seen my keys in 4 days. And yet, I can still start my car with... my keys. Yeah, the ones near my phone. Good thing I know where they are, otherwise I would have to wait until an anonymous Tile app tells me where they are.
By Blake shown
I LOVE THIS APP!!!!!
The tiles consistently have issues; replaced my tiles, changed my phone, and read a lot of reviews.
This product NEVER works when you need it. I own 6 of them; slim, original, and the black one. At some point all of them have failed on me.
Battery life too short 1/5
By Loren Rosalin
The device has about a 1 year life-the life of the non replaceable battery.
Notify When Found 1/5
By Fantastic tool
Not good enough!
I have been using two Tile Mates for a few days, and the results are not as good as I had hoped. Usually the App on the iPad 4 does not recognize one or both. The App on the iPhone 6+ usually does does find both. Both iGadgets have their latest iOS versions. Whenever I actually lose a Tiled item, I will come back and change the stars to five or one.
Pro: It was very easy to match up the Tiles to the iDevices.
It would be nicer if the Tiles were thinner.
Con: The Tiles’ ring sound is not very loud.
There is no Back button on some Tile App screens. Close the App and re-start?
Wish I could return it 2/5
It was time for my older model tile to expire. I bought my wife and I the newer ones that are a charcoal color. The sound on both was incredibly difficult to hear and would sound intermittently. I would have the same problem even if I was standing near to it. Lastly, I sent them an email. No response. The original one was good but this new version and crappy customer service makes me less inclined to try them again. I feel like I should go with the nut.
Poor function 2/5
By Fox River Java
I am on my second Tile Mate. Both speakers ceased functioning after two months.
Current app version logs out by itself daily.
Very good but needs additions 4/5
By Joselynn m
The fact that the app needs to run in the background is not ideal but I understand the necessity. Maybe including a widget you can enable for it to “run” in the “background”
Lasts only a year.... 1/5
This is actually a great device and app. It works flawlessly.... but only for 1 year or until the battery dies. The battery is NOT replaceable!!
I bought quite a few units. Most lasted only 13 months be for the battery died. One is still going after 15 months. Another died after only 6 months. How long it lasts depends on how often you use it, or need to use it. Which for me is often.
After the battery dies, the device becomes totally useless, and is to be disposed of hopefully in an environmental friendly way. They have no trade in or recycle program.
At almost $30 a piece this devices are way to expensive to have to replace on a yearly basis!
They should make these units wirelessly recharge like we can with out iPhone 8’s
Buy another device to find your missing keys. I don't recommend this one at this time because of the expense and not lasting longer then just a year
Settings Vanished, Causing Dangerous Circumstances... 2/5
By Bobby T.
I don't know why but the individual settings for each of my tiles vanished from the app.
I learned this while driving - as every time I hit a bump in the road my phone starred playing an alert - forcing me to go in and manually clear it to get it to stop... Needless to say trying to do this several times while driving was rather dangerous.
I after stopping I went in to disable the action only to learn my tiles also lost their photos as well, making the glitch a major inconvenience all around.
By Hati hater
I love tile so much recently I bought some for my family but I am disappointed to learn that I can only share with one person I wanted to be able to share it with 3-4 people so if you can implement this I would greatly appreciate it
Poor battery life of tiles 2/5
Rating would have been higher if the battery life was longer. Had tiles for 2 months and both have stopped working and making noise
Long time customer done with Tile 1/5
I’ve been using Tiles pretty much since they first came out. The basic functionality is undeniable useful - if I know the general area I misplaced something, bluetooth can help me find it. And that’s all I’ve ever wanted from it.
In the latest update of the app, I’m now required to log in with a Facebook account or to create a Tile cloud account. Why? Clearly not to locate nearby Tiles using bluetooth, which has worked for years.
Turns out, the online account is required for the company to be able to push “premium services”. If they are willing to lock me out of my tiles unless I create an account and sign in, then I’m done. I don’t do Facebook, and I’m not creating an account to enable your new marketing strategy. Sorry.
Lost and Found 5/5
I use Tile a couple times a week to figure out where I laid my keys, work ID, or wallet. Usually it’s shoved in some pocket of my book bag that I think I checked three times already. The sound the Tile makes helps me find it quickly. However, it’s also great when you’ve lost your Tiled item at a baseball stadium and you’re searching for it during the evening hours with crew. Absolutely worth the investment!!!!
No out-of-range notifications 1/5
No notification when your Tiles go out of Bluetooth range, ie.: when they’ve been left behind. I think the feature is an absolute must and a no-brained but they don’t implement it and no one says anything. Why? More users data triangulating location, and money for them if a Tile is lost, ironically. Same reason they don’t allow for replacing batteries.
I love this but some things could be improved 4/5
I loose my wallet a lot so I thought this would be a great thing to get and it’s helped me find it a couple times. However if I want to find my phone by tapping one of he tiles it won’t work unless I have the app open. It would be great if this could be changed because my phone dies very fast and I can’t have very many apps open at once.
Awesome product while your battery lasts. 2/5
I had one tile go dead within 6 months and the rest about a year later. The company designed them to be replaced and not serviceable though there are instuction online on battery replacement if you don’t mind them being torn apart and possibly breaking. Rated 2 stars instead of one because they really are useful and would be 5 stars if they were designed for a battery change and not having to buy them new when they die.
Selective hearing 5/5
By NOVA westie
My dog has 8 chill spots around the house. So if she’s not in one of the common spots this makes it easy to locate when she is having a case of selective hearing. If this fails i know it’s time to refer to whistleGPS.
Thank you for displaying the current location again 5/5
That is much more sensible and convenient than having to ping each tile every time I bring up the Tile app. The Tile Mates have been great, especially for my car key that makes no noise if dropped (because it has no other keys on that key ring). Looking forward to using the Sport tiles on my luggage when traveling.
What if my tile app isn’t open when I lose my phone 1/5
I tend to close all my apps because I understand how ram space works and so I can’t open the app in order to find my phone if my app is closed when I lose phone
$$ Terrible! As trustworthy as a leaking boat. $$ 1/5
Not only a waste of money but gives a false sense of security. Says my purse is found. NO IT HAS NOT! How do I know when it’s ringing? No ring. Had my tiles, packet of 4, for over a year and have NEVER WORKED, EVEN WHEN RIGHT NEXT TO THE TARGET! Put them in a drawer. It sure would be nice if you actually knew when it’s ringing.
Please fix the app. There is no way to go to list of tiles once you are in the Ring Tile screen. Decided not to ring my newly installed tile but the so won't let me.
This has been the most confusing app I have ever used. Early on understanding what each screen did and how to do it was a unclear to say the least.
Varies service connection 3/5
By ADD GRANDMOTHER
Tiles don’t always talk to each other. I have one taped to my iPhone, keys, wallet and one on my daughters. So far we haven’t lost any of the tile items but sometimes they go silent even when sitting right next to each other (?)
I’m still grateful for them and the peace of mind they allow me. I’m quite ADD.
My husband and I received a couple of these for Xmas and we were very excited! But turns out, these are just glorified and less awesome gps. We were expecting these to be able to say, find our lost car. Or where we left our phones. It only works in a very small range, basically just your house. The person who bought these for us expected the same things we expected.
DONT UPGRADE!!!!! 2/5
Since the last upgrade I’ve found myself standing next to my Tiles with the app saying it will notify me when they’re found. It only notified me when I closed the app (only way I could figure out how to get away from the ads) and opened it again.
Update app or fix it please 1/5
By Kay Falk
I can not up or raise my volume on my tile app. It does not show up my volume control key on my phone. Please fix it.
Works well. Please add ability to turn off phone locator 4/5
It works as advertised. I enjoy putt a tracker in my luggage to track it as it works its way back to me. It once helped me to locate luggage misplaced by an airline.
However it needs the ability to turn off the button on the tile that makes the phone beep loudly. Keys in a pocket will frequently click this button and make the phone been loudly at the most inopportune times.
Battery life 3/5
By Henrico Ed
The battery is only good for one year. They advertise a inexpensive replacement battery. The fact is they sell you a new device at a new device price. Actually it is less expensive to by a new device on sale.
The Tile is a good product. Very helpful when you lose things.
Product engineering is mediocre at best 1/5
The first generation Tile product was great. You'd use the app and the device would ring. Now, the latest generation of hardware is suspect. It will send out the signal and tell if the device is near, but it almost never rings. Updating the app, turning Bluetooth off and I do not work. Save your money.
Don't waste your money 1/5
I always lose my keys and it takes me a few hours of my day to find them so I figured this would help. It worked on the day I bought it and never again. Wish I could find my keys so that I could return it.
Non replaceable batteries and ads 2/5
Since the app redesign now features ads coupled with tile’s irreplaceable batteries I’ve moved onto another item finder solution. Shame on you tile for being environmentally irresponsible.
AirPod issues - frustrated 1/5
This comes and goes with each update it seems. It took me a long while to figure why I couldn’t use my AirPods for a phone call, very frustrating. I’ve tried the solutions presented, connectivity -> limit Bluetooth connections.
Works for a little bit, but then it doesn’t for no reason. I’ve since turned off Bluetooth for my tiles so that I can use my AirPods.
Tile please buy your developers AirPods to ensure this is not broken? I can’t be the only one that is highly frustrated by this.
Never works 1/5
I got this for my keys, to find in case I misplaced them. It worked when I first set it up, but since then it has never worked. I can try to make the tile ring when it’s right next to my phone and nothing happens. Waste of money.
On point with the customer service 5/5
Had an issue with the delivery of my tiles. UPS and USPS lost it when they passed it off. I wait a week and decided to mention to Tile the situation. They were extremely helpful, quick and handled it the way a business should. Sometimes things aren’t your fault, but you still take responsibility.
Tile did that and sent me a new package rush shipping.
The product works great. Helped me out and saved me time, numerous times.
I already had 2 from Christmas. I bought an additional 4 pack(2 thins).
Thanks again Tile!
Worked for four months… 1/5
Receive Tile as a gift and it worked good for four months. Used it a handful of times to find keys or my phone. Now I have the gray circle/out of range message rendering my Tile useless. I cannot connect to the Tile, there is no sounds from the Tile, and the support page runs in circles. The only thing worse is my password does not work on the support page however I can sign in and out of the app with no issues. And when I reset my password I am told to wait for an email that doesn’t come. I just used the website to request support and after submitting I was given an email telling me to chat with them during normal business hours for the quickest response. In the world of easy technology response, Tile has a long way to go to cover the basics.
Helps find things 3/5
I think this is very useful in finding things like keys etc. to which you have a tile attached. But it doesn't seem to work well in finding my iPhone. I have the latest app and the newest tile -- but even when the Tile app is open in the background, it generally isn't able to find my phone – even if the tile is directly next to the iPhone. If I misplace my iPhone – particularly if I have it on silent – the most reliable way of finding it in my experience is to use the Findmyphone feature on iCloud. I should mention that I tried to resolve this problem by working with the Customer Service people at Tile. They were very responsive and I tried everything they suggested – but still couldn't get the Tile to work well in finding my iPhone.
Notwithstanding all of the improvements in Tiles and the app since my original review, the phone-finding function still is not reliable.Two days ago my phone started sounding the Tile "find my phone" sound even though no Tile had been pushed. And this evening I couldn't find my phone using a Tile even though the Tile app was up on my phone and the iPhone was only two feet away (under some papers) and ended up using iCloud to find it. So even though Tiles are great for finding things, they are not so good at finding phones.
NEEDS WIDGET 4/5
Love my tiles but when you’re in a rush, you want to take the least amount of steps possible to find your things. A widget would be perfect. Please make this feature a thing!
I would love my tile if I were able to update and download the app successfully. With out the app my tile is rendered useless however.
Bothersome reminders 1/5
This review has less to do with the app than with Tile’s annoying practice of pestering you like a debt collector to buy new Tiles. It would be one thing to keep reminding me, but the emails come in like past due notices for my credit card. I got an email today with the subject line “**Final Tile Expiration Notice**”. First off, the Tiles last way longer than the company claims, so their dire warnings of my Tile dying are dubious at best. They’re obviously trying to just sell more products. But what is that notice anyway? Final? Really? Like, I can’t buy a new one whenever I please? Maybe I don’t want another one because it’s not worth the godawful reminders!
You’ve most likely already purchased a Tile if you’re looking to download this app, so this is more a warning than a review. The devices work great, and they add a valuable measure of convenience to my life. Just be prepared to be treated like a past-due debtor if you don’t immediately buy more Tiles on the company’s command.
5 Stars 5/5
Very good product.
Tile Mate 5/5
By TBH 65429PLsgnsgjb
Wonderful product! Very helpful 😃
Don’t waste your money!!! 1/5
By Zmodo no. 1 customer
Device couldn’t last a year and still been getting the run around for replacement. This company lets the customer pays for their defective products. Horrible just horrible. Going to move on to a better product that can actually honor its warranty!!!
Amazing! Seriously! 5/5
this is an unbelievable product and i highly recommend it. super user friendly. top shelf product with a low price. two thumbs up
A mess 1/5
By Larrys Chen
I was an initial user and have liked the app and tiles. It’s gotten so complex, which is fine if things worked. I’m experiencing many issues that others have defined. I won’t upgrade again as I now don’t trust the app running on my devices. So of the help articles are just plain wrong, skipping steps that took me hours to figure out.
Worth its weight in gold 5/5
By Dane Miluski
I was an original crowd funder for this product and enjoyed it the first two years. Once the batteries died I assumed, I’m an adult, I can keep track of my stuff, only to be taken care of by my wife who had a couple extra, she gave me to attach to my keys and badge.
Honestly, these little gizmos have saved my marriage. No more blaming. No more worrying the kids are the keys. No more frantic moments. Chime the tiles and we’re on our way.
UPS Was Amazed... 5/5
I left my keys in Phoenix on Easter weekend and had family ship them back to me by UPS overnight. Keychain had all the important keys and a tile! The keys were lost and a claim was opened so that UPS could begin the search.
I was told that it may take several days to a week to locate them (if they were found at all). At the end of the first day I remembered I had a Tile on the keychain so I launched the app and pressed “lost” to initiate the alert to all Tile app users. It took about four hours to get an email alert that my keys were found at one of the UPS buildings near the Ontario California airport. The next morning, I followed the map directions in the Tile app and it took me literally to the security gate at a large secure building. I had to make several calls to reach an employee in that building who came out to meet me. I explained the Tile system and gave them my iPhone to take back into the building and it will guide them to my keys.
In less than five minutes the UPS rep returned to my car with my keys! Following her were six other UPS employees who wanted to know how the system worked and where they could buy the Tile. I found my keys in less than fourteen hours and UPS likely would still be looking for them. Absolutely incredible. If you ship anything of value, consider attaching a Tile to it so YOU can locate it in case it is lost.
Forced to “re-tile” 2/5
The application and the tiles themselves work very well. However, they force you to re-tile when they say that the batteries are running low. You should just be able to replace the battery rather than spend more money on new tiles.
Won’t go off 2/5
Every time I lose my keys, it’s a coin flip between whether or not my Tile actually wants to go off. I usually end up finding them after many minutes with the tile still not going off. It’s not lack of range, because it’s always in my house and the strength rings are always full.