Tim Hortons

Tim Hortons

  • Category: Food & Drink
  • Release Date:
  • Current Version: 2.21.0
  • Adult Rating: 4+
  • Developer: Tim Hortons
  • Compatibility: Android
  • Links: Google Play Store
45,473 Ratings
$ 0

Tim Hortons App

The updated Tim Hortons app is everything you love about Tim Hortons — now easier, faster, and more personal. Enjoy the convenience of Order & Pay, earn and spend Tims® Rewards, quickly customize your order in the app and find the latest targeted offers -- all through your phone! Mobile Order & Pay Select and customize your favourite food and drinks, choose your preferred Tim Hortons location, and pay from the app. It’s now that easy to order your favourite Tim Hortons items from your phone. Personalized Menu Add recently ordered items with one tap. Customized orders are saved on your menu so you can get your order just the way you like it. Tims® Rewards After just seven eligible purchases, receive your choice of a FREE coffee, tea or baked good. Keep checking for more special offers to come. It’s time to reward your routine! Scan for Tims® Rewards A digital version of your loyalty card that you can scan easily when ordering in the restaurant – never miss an opportunity to earn rewards. Scan to Pay Save time and pay for your order right from the app -- no need to carry cash or a credit card! Take Out, Dine In or Drive Thru Choose your pick-up method. Payment is completed in-app, so you can grab your order to go, or dine in with us. Your choice.

Tim Hortons app screenshots

Tim Hortons app reviews

  • Awesome Iced Peppermint Mocha Cappuccino 5/5

    By Miike G
    Saw the tv ad last night for the $1 Iced Mocha, downloaded the app and tried it this morning. It was one of the best peppermint drinks I’ve had, by far!
  • Unprepared 1/5

    By RC435-2
    The cashier was very polite. However, there was no 2% milk for the Black Friday special. We waited between 20 - 25 minutes for our online order. We received one drink and then informed we were going to have to wait for the second drink. We were not expecting the long wait, so we settled for the one drink and did not have time to wait for the second drink (that we had already paid for). As a result, we were late for our next stop, shared the tasteless peppermint mocha and missed out on the buy one get one free offer.
  • Becoming pointless to use 2/5

    By D3Exiled01
    The free stuff with points is cool, but in order for that to work the order actually needs to go through. Constantly running into an issue where it takes the money out of my account and doesn’t put the order through. Happens to everyone I know a lot. It’s been an issue for a while and still not resolved.
  • The app is worthless if the service is lousy 1/5

    By Yamaha Newbie
    The purpose of the app for me wasn’t getting a free donut or deals. It was to save time. I order on the app and I still have to wait in that long drive thru line where I have to tell them I have an online order and they claim they don’t have it. Then by the time I get to the window they somehow found it. The app is only as good as the employees you hire to work the stores and the store on central avenue in Toledo, Oh is lousy.
  • My last visit 5/5

    By Lpar6
    Good rewards program. Tasty food at decent prices. Convenient long hours. Peppermint hot chocolate was delicious.
  • Great Service 5/5

    By From risk disk too
    Great service at 9 mile & Ryan in Warren MI!
  • Gift cards 3/5

    By smkommer11
    Only problem with your site is that I received a gift card and want to load it onto my Tim’s app but cannot figure out how to do it. Help!
  • The scan and pay is not working. 1/5

    By bbbelle
    The combo scan to earn and pay is not working. Four time, I lost out on points, do to it not working. But surprisingly when it’s just paying, then scan works. (Because it’s all about the money)
  • My opinion 3/5

    By Maddie_Mclane09
    I think it is a amazing app when it works. Mine keeps saying “ no offers till Monday “ and it’s Monday so I should have offers. I have to uninstall it and reinstall it every week. My fathers tim hortans app just gets the death wheal ( yes he has perfect wifi ) and if he gets in he gets the no offers till Monday.
  • Lewiston NY 5/5

    By Murf4934
    Above and beyond friendly. I look fwd to each visit! They are nice to my dogs and they laugh when I say “please apply my old person discount” :)
  • Everyone employee is narrow and not helpful mind 1/5

    By i love it sooo dang noce game
    They act like little people one two cremer sugar exaggerate these if you can say extra cream and give a picture two sugar two how in my life I have never seen such a small minded coffee shop they don't work in this country we drink coffee at seven eleven sugar as much as you want It is arranged according to one's own preferences, so there are thousands of types of coffee in Seven eleven,most employee is wrost,there mind is narrow and no helpful with customers,they’re helpful with they’re sameness customers not Asian,
  • No ordering menu 1/5

    By 4;5(6)
    I just got the app, selected my nearby location, then home, then on a menu of several things, which took me right back to selecting my favorite location. Endless loop of uselessness. Now I remember why I had the app previously and deleted it. Completely frustrating and pointless.

    By mama.queue
    Never Just called corporate last week. Sitting on the side of the road in THE US, trying to place an order. Your system is soooo jacked up. I can’t switch it to US. YES I’m just a mile from the Bluewater bridge but SO WHAT! You really need to get your R and D people on this.
  • Confusing rewards and no Apple Pay 2/5

    By Korrrrrrl
    The rewards are confusing and I still haven’t figured out how to use them. I’m sure some people have no issues with them but for me it’s extremely confusing. They also removed Apple Pay which is my preferred way to pay. Unfortunately, this has pushed me away from TH. The app works fine otherwise, just slightly more inconvenient.
  • Did anyone test the new version? 1/5

    By MariaTweety44
    20 years ago we actually used to test our software before I released it. Apparently that doesn’t happen again anymore. When you go to the menu then select a menu category you get to browse the category but can’t return to the menu page. There’s no back button, no return arrow, nothing. So you have to go back to the main menu button on the top and select your location. Your developers really took a crap on this one.
  • I love it you deliver a donut I like it 5/5

    By smallmichael
    10/10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Stars
  • Literally just dont use the app 1/5

    By Breadloaf2k18
    It legitimately charged me $35.00 3 times in a row for a delivery order, when the app kept telling me it wouldn’t go through. Then when I looked for an email receipt to try and get a refund there’s not a record of a transaction; but the charge is on my card 3 times from the store I chose on the app.
  • Delivered orders 2/5

    By i want what i pay for
    I feel that these orders are rushed and not complete and I think it’s horrible that people pay for stuff and not getting ever is terrible customer service
  • Coffee 5/5

    By PolskaPlaz
    10/10, would highly recommend, with points you can get free stuff at the store! And guaranteed to be better than Starbucks
  • Issues 3/5

    By thisiswhyyousuck nonicknames
    Can’t figure out how to add a receipt to my app when I forget my card or forgot to scan the QR code. No easy way to contact via email on app or leave feedback other than survey.
  • Cheap food 5/5

    By .....CDJ
    Love the price and the quality of the Food
  • Over charging customers 1/5

    By gasani
    Over charged prices. The app. Advertising for special prices, then charge the credit card as regular prices. You discover it later through the credit card activities. Also employees do not understand the app how it works, and can not guide the customers the right way to get the special prices. As of today Tuesday Oct. 25 I ordered a medium coffee for 1 dollar And 10 timbits for 1 dollar I was charged $3.35 for it, where I should pay only $2. It’s a new way to rip the customers.
  • Visit 5/5

    By jmmbeans
    Great friendly and helpful staff.
  • Doesn’t work - Can’t make orders 1/5

    By jcs4386
    This app is horrible. I can never load money to the Tim’s card to make an order through the app, and cannot purchase with credit card or Apple Pay. It’s been like this for about 6 months. This app is trash.
  • App wouldn’t let me order 1/5

    By Brian Womer
    I tried to order a $0.99 coffee on the app, but the app indicated that the store was not taking online orders as it was closing soon. This was at 4:45PM and the store didn’t close until 7:00PM!! Needless to say I was disappointed since I had to pay full price for my coffee even though I explained the problem at the drive thru. This needs to be fixed.
  • Coffee 5/5

    By RZR0
    It is my morning routine

    By TurtleDove2920
    This app does not reflect the current promotions. All month .99 cent coffee. When you click “order now”, it still charges as normal cost.. RIDICULOUS
  • App ease 1/5

    By ms ang j
    This app is terrible and not working correctly on my phone. I have tried several times to download the app but when I do I get the sign on page and it tells me there’s an error with me signing on. At first I thought it was my Wi-Fi but no matter where I am it says there’s an error. Even though I go to Tim Hortons almost everyday o am not able to accumulate points towards a reward. A james
  • Horrible app 1/5

    By erthuj
    Never ever use this. It does not work and it will steal Ur money
  • DO NOT USE THIS APP (updated 10/14/22) 1/5

    By eirammot
    10/14/22 update: I heard back from Tim Hortons and was told the charges showing on my credit card will fall off since no real purchase was made. 4 of the 5 have. Still waiting to see the last one disappear. However; I still will be deleting this app because I fear it still will not work properly. Also; you should be able to talk to a live representative when something like this happens. (original review: I downloaded this app and attempted to use it. Tried multiple times but it kept telling me my credit card details were wrong. I finally gave up and went elsewhere. Now I have 5 charges on my credit cards for food I never received. Tried calling them but was informed that I must contact them via email. I did that but there is no way to know if the email went through. Did not get a notification that it was received nor is there any record of it in the app. I am completely disgusted with Tim Hortons and will be deleting this app once I resolve this issue. Terrible app and terrible customer service!
  • Why do I have to pay a minimum of $5? 1/5

    By Tired of Your Scam
    What a sneaky way to make people overpay for their order… No option to just pay using your credit/debit card like any other app. Instead, you MUST reload a separate “Tim’s Card” in minimum $5 increments. Want to take advantage of a deal for a $1 coffee? You can’t because you must transfer $5 first to Tim Hortons to then pay for your $1 coffee. What a corporate scam to make sure they have YOUR money to do whatever they want with. Next time I’ll not only skip the app. I’ll skip the whole restaurant. Especially considering every time I get food from them I end up sick.
  • Stole money 1/5

    By lehmantq
    Every time I tried to press order, it said card details were incorrect and the order didn’t go through, but it charged me every time I tried it. At the end, cost me 300 bucks. Bank saw this and were very understanding though.
  • Love love the app! 5/5

    By Mh Red
    Since I downloaded the app my savings have gotten even better! Love love the app and all the savings!
  • Activated coupon didn’t go through 1/5

    By frstrated user
    Got the app then ordered $20 worth off food yesterday the cashier scan the code on my phone . I just found out today that the coupon are still here so apparently it didn’t get used.
  • Service 5/5

    By be85bo
    I love the service hope your lobbies open soon
  • Order not ready 3/5

    By Ziggy 12
    Ordered coffee it wasn’t ready at the booth. I was kind of concerned. It took 15 minutes to resolve the problem.
  • Great Coffee Great Service 5/5

    By sumasch521
    Title says it all Great Service
  • Review 5/5

    By cjp1003
    The Tim Hortons on Cooley Lake Rd in White Lake, Mi rocks! The manager and staff are awesome. They are very friendly and accommodating all the time.
  • Forcing me to load Tim card 1/5

    By brdbgrg
    I’m not paying $10 so I can order my $3 drink.
  • Nice if it works. 1/5

    By Zipflbob
    Not able to order anymore and zero support except for annoying emails from their bot. Completely useless.
  • Fresh Bagels 5/5

    By LittleMama75
    I went to my normal TH and yesterday and today the bagels were so fresh as if straight out of the oven! Thank you for this
  • Keeps logging me out 1/5

    By Mike14120
    Why? Also, account is tied to an old email I cannot change. Why??
  • Unappreciated false advertising 4/5

    By Moriah Papaya
    I saw that you have a free breakfast sandwich and free delivery promo so I made an order for some coffee and added the breakfast sandwich. It took off the cost of the breakfast sandwich but added a “service fee” and a “cart fee” so I cancelled my order.
  • Loving it 5/5

    By Cardbhsjabs
    Awesome app for everyday use;
  • Marty 5/5

    By Mygyp
    Love Tim Hortons 😎 Big fan of their dark roast coffee I love 🇨🇦 Canada 🍁
  • Easy 5/5

    By fd1185
  • Great Service 5/5

    By MikeGoBlue1988
    My biggest thing is consistency, my coffee I like dark roast, 2 creamers, 1 Sugar and Caramel Syrup. Since I’ve been visiting Tim Hortons they have always made it spot on and that is what keeps me coming back. Thanks for the service.
  • Buggy 1/5

    By chloekh105
    App signed me out. When I signed back in, none of my acct history is there, none of my saved cards, my existing Tim’s balance is gone, and my points are all gone. WTAF?
  • Won’t let me sign in 1/5

    By Mirilynn
    Would be nice if the app didn’t keep giving me an error message when I try to log in… How am I supposed to earn points when I can’t even get into my account?