Cannot access my subscription 1/5
This is written 5/16/2018. Cannot access my subscription. I had trouble with the last version, but this one won’t let me in at all. Tryingto sell me another subscription for $40.00. Totally user unfriendly. Customer service was no help. Pepperdowning
Absolutely trash 1/5
So sick of this anti trump bs. I am actually really impressed with his presidency so far and I find this anti trump media to be stale.
Another one star review 1/5
Why can’t the app handle logins for my print edition. Sometimes works often doesn’t. Never remember s from one week to the next. This is not complicated in 2018 guys!
Money trap 1/5
I’ve been a print subscriber for years. Why do I need to pay more to be able to read my subscription on my iPad as well? Don’t fall for it!
Having read the magazine for 30 years or so, the app is a catastrophe and a disgrace to the legacy of a once-great institution. When and if it works, the reproduction is poor and effectively a PDF. Deletion of past issues is a mystery, known only to a chosen few. Henry Luce would be ashamed.
No Time Magazine in Walmart 5/5
Wanted to buy a hard copy issue rod this great magazine - was in Walmart - no Time magazine- what? Love the app since hard copy not available
Could work better 3/5
I am a print subscriber so I get the digital for iPad which I really like. My main gripe is that the system does not make issues available for download. I must play around with the app for several minutes - often logging out and back in - before it will display "download ". Until then it wants me to buy. Almost every week I must go through this and it's unclear what finally shakes it loose.
Will not open 1/5
I have deleted And downloaded this app several times and still I cannot open it and cannot read any articles.
Worst than ever 1/5
I used to have the app to read TIME in the iPad : very intuitive, modern and nice. More or less a year ago everything changed= turned to something like a PDF...
But the last was even worst: I just can’t download the app to my new iPad !
By Only Essential Apps
I enjoyed the mobile site. It’s well designed and engaging. This app is a complete joke.
I’ll delete and download with the next update. It even have ads. Smh
Not good so far 1/5
This is the only magazine I’ve subscribed to where you pay extra for digital access if you have a print subscription. Needless to say we did pay the extra money but cannot access the issues, they show a lock on them.. I’ve uninstalled and reinstalled the app, changed the account password,turned the iPad off and back on,restored the issues and nothing, not a happy customer
Stop making me log out to log in again 2/5
Every time a new issue co es out, I have to sign out and then sign back in again for the app to recognize that I have access to the issue and don’t have to pay for it. It has been like this for MONTHS and is extremely irritating especially since username and password aren’t automatically saved to iCloud Keychain. Please fix. This is stupid.
Time needs to reorganize its App developing group 1/5
When I was using this app, I thought it was developed by some third parties who purchased Time copyright... It’s not 100% compatible with 12.9 iPad Pro and the contents are not selectable and copyable. Please put some effort on your App in the digital era.
Slow, unintuitive, worse than previous version 1/5
By gimlets are good for my ears
What a mess.
Better than most magazine apps... but still worse than a pdf 2/5
This is better than most magazine apps developed by so called Maz such as hbr, inc, Forbes etc. But still, magazines within this app are nothing more than scanned image files. Even a basic pdf has more interactivity and functionality.
Used to be much better 2/5
I still like Time but a while ago the format changed to a kind of two dimensional, flat looking document. The biggest problem is there is no marking pages for later reading. I get a few magazines on my iPad and this is the only one missing that feature. I like to browse the issue, mark pages, then read at my leisure. Now I have go through the whole issue and try to remember what I wanted to read. Another problem is the deletion of old issues. The process for this is clunky and confusing.
C’mon Time, this isn’t hard stuff to correct.
New iPad app a major step backwards 1/5
Time recently replaced its iPad app with a very different one. While the new one makes reading the magazine somewhat easier (including a “reader view”), it has a major flaw - you can’t see new issues unless you log out and in again each time!
The old app would alert you when a new issue was available and made download easy. The new one won’t - and worse, when you look at the cover view for a new issue, you’ll see a lock icon and a demand for payment, even if you’re a current subscriber. In order to download and read the issue, you have to log out and then in again. Even after doing so, it exhorts you to subscribe, even though you are a subscriber!
I contacted the app’s help desk, and they told me I had to uninstall and reinstall each time! (Thankfully that isn’t the case.) I can’t understand how such a serious usability flaw made it out the door, much less why it hasn’t been fixed in several months! The help desk was unhelpful when I asked what the plans were for fixing the bug.
By Mike D19691986
This app stinks. I download issues, then they disappear when I’m offline so I can’t read them. The update from the old version was not necessary and made the experience ten times worse. I only use this because the new issue is available Friday, but the mailed copy doesn’t come until Monday or Tuesday. This magazine is going down the tubes.
Did you fire your entire software team and replace it with a parrot? 1/5
In the ten years or so that apps have existed and I have used them, this is the most astounding regression in quality I have ever, and probably will ever witness in any sort of software. WOW.😶
Hate the new version 1/5
New version has gone backwards for the iPad. It seems super slow to bring up issues and readability is worse. I still don't know how to delete old issues as gear icon is gone. I enjoy reading my issues offline on the airplane and it is focused on giving me warnings on not being online and it is slow to bring up the stored issues
Major step backwards with new app 1/5
Sometime in December 2017 the Time iPad and iPhone app changed. This new app is a huge step backwards - user unfriendly, have to re-sign in to download, and it keeps indicating “Buy or subscribe to Time” even when signed in. Display is unwieldy.
Bring back the prior version which was great. You will lose subscribers in droves if you don’t fix this. Look at your ratings... lots of 1’s and if there were a zero, I’d assign that.
Miss the previous version 2/5
Was good until they changed it… trying to be nice, but it really isn’t very good now.
New app is awful 1/5
This latest update has made it almost impossible to read my favorite news magazine. Takes forever to load. Doesn't return to the same page next time you login. Settings don't give you any options over the app. The list goes on.
Of course there is no way to return to the previous version that worked just fine for me.
Every major update makes it worse 1/5
I wish I could roll back to the last iteration of this app. The new one is incredibly slow and clunky. I’m not impressed with the reader mode and it’s annoying that it tries to remind me I can use reader mode on every article. The app seems to get periodic amnesia that I pay for a subscription and needs me to sign in again to download the magazines I want to read. It’s inconsistent in saving my spot if I close an issue wanting to come back to it later. They also did away with bookmarks without warning, so I lost the book reviews list I had kept in the app.
Would love if Time would go back to two versions of this app ago... in 2016, they were creating issues optimized for iPad viewing with digital content. In 2017, I was disappointed that this was done away with, but at least the app was still useable. And now, I’m disappointed with the app altogether.
No Bookmarks 2/5
I don’t mind the layout matching the print edition. However, how could you release an app without a bookmark feature. If I don’t read the entire magazine in one sitting, the next time I open the app, if there’s a delay of more than a couple of minutes, it opens on the cover page. Unbelievable that it doesn’t maintain where I left off an doesn’t allow me to set a bookmark. Come on guys, such an easy fix!
Wow! A step backwards. Now is dead. 1/5
Why mess with something that works fine? The update is slower and much less appealing. Please don’t update unless you like frustration, poor navigation and a less attractive product.
Stick with the print edition 1/5
By Bronco 34
Latest app update was a swing and a miss. Using it on my iPad, the app no longer opens to the page where I left off. Instead it opens to a list of news articles. From there you need to select “Issues”, then tap the issue you were reading and scroll page by page to find the page where you left off. At least with the print edition you can use a bookmark.
Time killed the app 1/5
For some reason I cannot read downloaded issues when offline. This is a serious problem for me. Is this a glitch in the latest update or is it now policy that subscribers can no longer enjoy downloaded issues. I keep being able to read a preview but not the issues I have paid for unless I am online.
What is going on?
I’ve been a print subscriber for decades and digital issue reader for 6 or 7 years.
The new PDF format is awful and making it worse I cannot read full downloaded issues if I am not signed in, can only read a preview.
I am considering not renewing my subscription.
No service 1/5
Long time subscriber. The very worst customer service ever. Just trying to get digital version, still don’t After 5 phone calls
I can no longer download the magazines 1/5
By Philip Morgan
With the latest version of the app I seem to no longer be a subscriber. Luckily, my one year subscription will end soon so I only lost a few bucks. I never liked reading the articles with the tiny font anyway. I always had to enlarge the articles and move around the page. The magazine will not be missed.
Internet connection ALWAYS required 1/5
New version of app is useless unless connected to the internet!
Old version worked perfect. Please fix this as the only time I read on the iPad is on an airplane, this is also when I don’t have internet.
If they don't fix it, I'm gone! 1/5
Latest update does not allow me to access previous downloads including the special issues I purchased through the app. The special issue purchases were on top of the subscription so I'm out those unless they fix it. Lost is the Library button to view personal library. Customer service pointed me to iTunes, iTunes pointed me to the app developer which is Time. No help! The app used to work great but certainly broken now.
Can’t access past magazines since app change 1/5
Since the new app update, Its impossible for me to see any of the issues on the app. The stories are available, but the issues never load. I’ve signed in and out, but nothing works. Please try to fix this for me.
Go Back to the old version! 1/5
The old app was soooo much better. This “new” version essentially is a pdf of the magazine with a poorly organized UI. The old app opened to a beautiful shelf of all the magazine covers. Simply just tap and go. This new app complicates things so much more and for no good reason. The app is far less clean looking. Deeply disappointed.
Latest review crashes regularly 1/5
This version of TIME has to show a red time screen to a long period before getting to the magazine. Then it crashes. Try to read for less tab an hour, forget it. It takes 10 minutes to get it to boot. Then it looses your place.
Finally, loading a magazine takes forever and deleting must be done one at a time.
Who programmed this thing? I need to go back to the paper copy!
Whoever programmed this should be fired. I have been reading time for over 40 years. THIS will make me stop!
Continues to frustrate. I am canceling my subscription.
Downloading issues no longer works 1/5
When downloading issues for offline use, clicking them when offline leaves you with a blank white screen. Useless on an airplane!
the new updated app is awesome 5/5
I live this new app.
The new app is real mobile app and shows the content in mobile optimized view. I am 100% satisfied with the app and hope this app remains as it is and never get altered
My old review:
This is not a mobile app but just image of the paper magazine. I can't read the content because it is not optimized for mobile. I lost interesting in reading digital version.
Used to be Great! Now it’s just a photocopy. 1/5
By Finger pointer
If you have had this subscription in the past you know how great it once was. It used to have interactive media. Now it's just a scrolling pdf. I recently subscribed again and wish I had not. I expect more from Time. It’s clunky trying to expand without moving to the next page or navigate at all. Why did Time choose to take such a backward step?
No access to iTunes purchases since new app. 1/5
Since updating to the latest app, I no longer have access to my subscription purchased through iTunes! I have restored my iTunes purchases, but that doesn’t work and none of them become available. Hard to believe that an app could be released without checking this!
I contacted customer service last week and reported this issue, but the responses that I got have been largely nothing to do with the problem and of no help at all, it was as if they didn’t even read my emails, just sent standard replied. To repeat, I had no problem with the previous version of the app, since this one came out, even after restoring my iTunes purchases all of the issues covered by my subscription are locked. I have deleted the app, reinstalled and tried again many times. I have paid for my subscription, it is valid through January 2018 and yet I have no access to my issues!
Tried again as I have done everyday so far to restore purchases and today it worked, have access to my subscription again!
Newest Version is horrible 1/5
The older version of this app was easy and perfectly fine. Now I️ cannot even purchase or download a single issue. The only option it allowed me to select was to subscribe. So I️ then went online and paid $50+ for a subscription and then logged in on the app. It still did not work. I️ am still unable to purchase or download a copy of a single issue.
Font Too Small to Read 2/5
By Jim NY
In the past, the iPad version was wonderful — 5 stars. Then they converted to pdf and it was so illegible that it was useless. Was 1 star but upgraded to 2 11/17 since you can now actually read it without a microscope. However, no bookmarks, doesn’t keep your place so you have to try to remember what you were reading, then actually try to find it, which is not so easy. Probably will not renew. By the way, Newsweek is still very readable in the iPad format and holds your place.
Subscription lost with app update 1/5
Subscribed into 2018, but get only 15 pages per issue, with offers to extend subscription. "Restore purchases" does nothing.
Asked to sign in, but email address not accepted.
Update doesn't work 1/5
This update doesnt work on my iPad.
Much improved 4/5
New version is much improved over the previous version that was a glorified PDF. The new reader view solves the issue of having to zoom to read articles and the pagination bugs appear to have been fixed.
“New” app is merely a reader view—what?! 1/5
Review of Time’s “new” app (11/17)
It took a year for Time to release a new app to replace their PDF magazine view. The only difference is now we can put an article in reader view—a feature available on mobile devices for years. What took so long?! And there’s still no easy scrolling or bonus features. Stop hanging on to your print magazine layout and go back to your fabulous digital app of 2015.
My review from a year ago:
I only read Time on my iPad so I have it wherever I go. Now it's just a worthless PDF of the print version. Photos split across two screens, font too small, no bonus content. I'm so disappointed! And this seems to be the only place for feedback since Time doesn't allow posts on its Facebook or Twitter feeds. The whole digital department must have been let go. Epic Fail
Huge improvement 4/5
By Eric S .
Much happier with new TIME app that was just released.
Landscape use on iPad feels natural and is easy to use. Double tap to zoom in on single page of two page layout, for text that is easy to read, and double tap again to zoom back out. Reader view for longer articles is clean & enjoyable to read. Finally have the ability (in Reader view) to select words & look them up in iOS dictionary, as well as save/share selections of text.
Only remaining wish is to be able to save entirety of select articles (text & images) to Evernote for personal reference & easy search.
Thank you TIME for the big upgrade!
Bait and Switch 3/5
By Midwest Music Master
I decided to buy the app based on the free trial you get when you first download the app. What a sweet presentation that was full of dynamic news and graphs and charts you could manipulate and interact with. This is great, I though. The future of magazines. Content you can manipulate and see different views of. Then when you actually buys the subscription, what you really get is a high resolution scan of the actual magazine. Nothing to interact with, just the regular pages scaled down to an iPad. What a disappointment. The only reason I gave it three stars is the content is still OK to read so not a total loss. But this is not the future of digital magazines.
Love it 4/5
Love the convenience of digital copies. Wish it covers more variety of topics.
After app update, can't download issue 1/5
The app was just updated. After signing in and restoring purchases, tried to download an issue and it's stuck at 5%. Went to Settings and clicked on Send App Feedback and mentioned the same thing, but when I clicked Send, nothing happened. No confirmation of Send. I have no idea if they got my feedback. What a pain!
I love it 5/5
I love because I can read Time anywhere I go. But I specially like the one for iPad because the letters are bigger