Good except for annual subscription problems 2/5
Agree with other reviewers that there are frequent issues with authenticating a subscription. Usually happens to me when the app pushes an update. Support usually addresses the issue, but I have to deal with it at least once a year which is frustrating to say the least. Not sure I will renew again.
Downloading of issues on iPad Apple case no 101026079212 1/5
I am still getting the message “we are having difficulty in connecting. Please try later”.
After “syncing” so many times, is it possible to send my refund from the date I have not “enjoyed TIME magazine”.? (Feb 10,2020)
Is there a way to return my subscription from Feb 10, 2020?
You have cased my check on January 10, for 40.0 for my subscription thru’ year 2020(Bank confirmation PWX70-TN2NJ
PLEASE CHECK IN TO YOUR DEVELOPER’S PROBLEM FOR MY ACCESS OR RETURN THE SUBSCRIPTION.
Access Problems Again 1/5
Once more I have the problem of getting the sign to “Buy Issue $6.99” on my IPad when I already have a paid digital subscription that has several months to go on it. I tried signing in again, I tried changing my password, nothing works. Have had this problem before, most recently a few months ago. Really frustrating.
Notes or export PDF 2/5
I like to take notes and highlight sections of what I’m reading. Why does Time Magazine not allow that feature? I know you mention copyright issues for exporting PDFs - but there has to be a way to make us be able to highlight and take notes on magazines we’ve paid for.
Sign in impossible 1/5
I have tried signing in for weeks, still won't go. My subscribe is paid for too.
Good app, great support 5/5
I had to contact support due to the fact that recent magazines weren’t shown. That was resolved in fast and professional manner, which is great.
Can’t access digital issues 1/5
I have a subscription, no longer can get the digital version...
App not downloading current issues 2/5
App not acknowledging my subscription. I haven’t downloaded issues in months because I was reading the magazine itself. However the app library does have all my old issues, but it won’t download any current issues.
Trouble at least once a year 2/5
For the past 3 years my app has stopped working, even though my subscription is valid. Every time takes about a week to get the correct person to help me. Each time is a different problem. None of my other online magazines have ever stopped working. When this subscription runs out I will switch to Newsweek even though I like the Time content. Don’t understand why they have so much trouble with the app.
Can’t download issues 1/5
I have a print and digital subscription for Time but can no longer download digital issues in my iPad.
Can't download new issues 1/5
Since renewing my subscription, I can no longer download new issues. Customer support has not been helpful.
Worst app I have experienced recently 1/5
In this day and age if a media company cannot figure out their authentication issues then they don’t deserve to have a digital presence! I signed in using my print+digital subscription credentials and I still cannot access any content in the app! I continue to get asked to pay for any article I want to read!! Can you please get your digital act together Time magazine??
Surprising how bad the app is 1/5
By Kure Tom
Never seems to work well. When you cant figure out why you can download the issues in your subscription it says contact customer support and provides no contact information. If I want to read Time I guess I am stuck with paper magazine. I expected more from Time.
Cannot download current issues 1/5
My email address changed in September. I cannot find instructions on how to change my address so I can receive issues on my iPad. I’ve been a satisfied customer forever, but frustrated now.
The content is good. The resolution of the covers and the app’s icon is blurry and pixilated. I wonder if you can provide higher quality images to enhance the user’s experience on the iPad.
Fine on iPad, not designed for phone 3/5
Time needs to check Economist app to see how to design easier interaction and reading interface on phone
App won’t recognize my new subscription 1/5
I subscribed to Time on one of my 2 iPads and have been trying, unsuccessfully, to get the second to recognize my subscription. I would love to be able to give this a good review but until I can access my subscription I am unable.
Not Working! 1/5
I have access to all issues but cannot download. I have to be online to read magazines...
Cannot download paid for digital issues and support not available 1/5
I am a digital and print subscriber. I am unable to download the recent issues and there is nobody I can talk to about it.
I contacted TIME customer support - had to wait on the line over 30minutes just to get an email address for the digital issues support.
Time app for iPad 1/5
Time app stopped working. Went to account to sign in but then it required me change my password. Would not work with my new password. Deleted and reinstalled the app. Still didn’t work.
I can no longer my digital subscription 1/5
I have a print subscription with Time Magazine which allows me to also read the digital version. I’ve had no problem doing this on my iPad until today, when I open the app my only options are to purchase a new subscription.
Not Happy 1/5
I bought a one year subscription. It does not work and I keep being asked to buy the magazines to read them. I hit restore ITunes purchases and it says “in app purchases have been successfully restored” However after checking back into the app it still asks me to buy the magazines. Please assist.
Unable to download new issues 2/5
Unable to download new issues when they come out. Tried deleting and reinstalling but still doesn’t work.
Why pay twice? 1/5
Why have I lost access to the magazine issues themselves? Since the summer my only avenue to issues is through Apple News +. Otherwise the app asks me to buy each issue again or subscribe through iTunes in addition to my magazine-and-digital subscription though TIME itself. Meredith and ZINIO blame each other and, meantime, no issues since July so I wait for my week.y hard copy. Please fix!
Make the font bigger! 1/5
Asks for money to download latest issues 1/5
Much like others, I always have problems after upgrades. It wants me to pay for new issues, but I am a subscriber.
So many complaints about downloading issues but no fix 1/5
I too am having problems downloading recent issues of Time. I am now 7 issues behind. It appears that this has been going on for months already. Seriously?!?
App is worthless 3/5
The Ipad app stopped showing new issues in the Library several weeks ago. I have an account paid for. Attempts to work with this app did not work. I refuse pay double for print and digital, which is what I see. I cannot locate any tech support options.
Problem solved now. Time should make support more obvious. I will raise rating to 3 stars.
Problem App 1/5
By Disgruntled Customer 101389
I’ve been a subscriber to Time for years and used my iPad to read while traveling. I can no longer download and read current issues. Every time I try to select a current issue I’m asked to purchase the issue. I’ve reloaded the app and logged back in and have the same problem. I’m rethinking whether or not to renew my Time subscription if this is the way long term customers are treated.
Locked out 2/5
Can’t read latest 4 issues unless I buy them...already have subscription. What gives?
NEW SIGN-IN STINKS!!!! 1/5
Ever since the new digital version was installed, I have to get help to restore my purchases, meaning to read each new magazine online rather than my print version! This needs fixing!!!
Unbelievably bad app for a major magazine! 1/5
I’m an IT professional and yet I cannot keep this app working. I have been a print and digital subscriber for years, and I find that after upgrades, it becomes impossible for me to access magazines without being asked to pay for them! It is truly disrespectful to a great magazine to have this piece of crap application associated with it!
App doesn’t work 1/5
Can’t read on the app anymore. Paid for print +online. It now wants me to pay to read online.
Horrible App 1/5
Takes forever to load. Why doesn't this app has a feature that automatically downloads the latest issue. Horrible user experience.
The worst 1/5
I’ve canceled my subscription. Time used to be my go to source for unbiased news coverage. Now, it’s complete garbage, a Trump enabling rag that further deepens the division in the United States. (The cover with Trump stretching his time in office into the future was the final straw)
In a quest for “click worthy” news headlines, you’ve lost sight of your objectivity.
Cannot resolve digital-access problems 1/5
Will be dropping my print subscription due to inability to access current digital issues (they are lagging 3/4 weeks behind) nor the archived material available in the TIME vault. This applies to the iPad app, as well as Windows laptop and Android devices via the web portal. No satisfactory answers from TIME/Meredith tech-support team as to why this is the case, nor if/when it will be fixed.
iPad access lost 1/5
By Of writing
Used to work great. Now after just renewed print and digital, no new issues are available after April 2019 without payment for each. Wasted much time and money, phone support was worthless and when contacted by email as instructed by phone customer service, never got response.
Love this magazine: very informative, keep it up,
New format 3/5
Don’t like the new format. I want to cancel my subscription now. Don’t want to wait to 2019
Continual problems with issues 2/5
By karen in Oregon
I have had this app for several years but in the past year I have had continuous problems with issues not showing up and the app saying I have to pay for them even though I have an active subscription. Trying to get help online is useless.
Login process stinks 1/5
By Dunker 3
Always a hassle. Very unintuitive
By Scientist businessman
Good choice of issues to print . Good fit for the audience although not in the greatest depth.
Time Magazine 4/5
Enjoying the Time Magazine app quite a bit. One feature that I would enjoy more would be having the app remember and open immediately to the page where I left off reading. All of my book and library apps do that. With the Time Magazine app, I have to always select the magazine issue first, then press read to get to where I left off.
Can use landscape again 5/5
By Math spouse
Digital extras are very good, digital edition is available one-to-days before my print subscription is delivered. It's nice to be able to access the latest edition when I travel.
Ease of use 5/5
It’s very easy to use and works well.
The articles are not formatted for an iPhone. Some of the pictures are out of sequence with the article.
Version update broke it again 1/5
By New user skf
Have not been able to login since the latest version was released. I can login on my laptop. When I try to login on my phone it tells me that user doesn’t exist – really interesting since he just emailed me a reset password at that email address which apparently didn’t help anything at all. This app is a mess.
User blocked 1/5
Worthless app. I can login on time.com but the app won’t let me although I’m a subscriber. I get the message “user is blocked”. Seems I’m not the only one. Fix this guys!!!
Great job on the update. Can’t access digital content anymore. Will inform Time I am canceling my subscription due to your incompetence.
Update. TI responded. The instructions are missing a step. You need to follow directions but then sync your account. Otherwise nothing shows up to download.