I love it 5/5
I love it because I can read Time anywhere I go. But I specially like the one for iPad because the letters are bigger
Not happy 1/5
By time fan21
I have been unable to download any issues since the April 20 edition. The only option is to purchase. I should be able to download as part of my print subscription. No response to my email.
Not enough TIME 5/5
I can never have a successful week unless I have read my issue of TIME from cover to cover, sometimes even including the ads like the tutorials about why China is really GREAT(?).
Why I enjoy Time magazine 5/5
By Yooper Shari
I started reading Time in 1977, the year after our youngest child was born. I have fallen behind in the past, but stuck with it until I managed to catch up to the current issue. I want to learn and grow. Being able to read Time on my iPad is incredibly useful. No matter where I am, I can download the most current issue as soon as it is available. Please keep up with the excellent reporting.
A happy subscriber, Shari Baron
Time Magazine App Review 5/5
The App is new to me (2 months); since first syncing it, I have not read anything in the paper copy.
Some minor problems:
Have not found a way to get the pages or PDF bottom menus to show reliably; it seems almost random, but I’m managing ok. Really need click points for these in all reading modes.
When mag simulation page is manually expanded for easy reading, it is sometimes impossible to move forward a page, so have to go back first, then it goes on forward..
Otherwise, it is great.
This week’s library display says June 1, but it should say June 1/June 8.
Bad app 2/5
The app closes at odd times. Very often, I have to open it twice before I can get to anything. Why can’t it remember what page I was on the last time the app was opened?
Kudos, eventually, to ZINNIO. 4/5
As with many others, after renewal in March, could no longer access my Time digital subscription. Spent an afternoon between Time and Zinnio customer support without luck and gave up during a chat with a Zinnio rep. A week later, I received an email from Z restoring my access. Better late than never and appreciated the follow-up.
Can’t download recent issues 5/5
I too cannot download recent issues. Anything past February 10 2020 it says I must buy them. I’m still getting the print edition in the mail, but would like to read them online.
Update : took a couple of days but they got it resolved. I was impressed how they kept at it to get it to work for me.
Cannot view recent issues 4/5
I am a print subscriber who has no trouble accessing the app and did not have trouble accessing the magazine. However, recently I have not been able to view new issues without being asked to buy the issue or start a free trial. I have reinstalled the app but that doesn’t resolve the issue.
This seems to be the same problem that another reviewer wrote about.
Update: The developer helped resolve the issue. I needed to log out then log back in and sync my library in preferences. It works well now.
Can not download since April 2020 2/5
By donot name me
Feel frustrated as i am a long time subscriber of both print digital editions.
Very Difficult to Cancel Subcription 1/5
I signed up for a monthly subscription for Time digital when I got my app. When I tried to cancel, Time Magazine told me I had to do so with another business entity. It took four calls and emails over a week to establish that this was misinformation. Very poor customer service.
Can’t download issues since April of 2019 5/5
By Franklin 2020
I have tried reinstalling the App and syncing but can’t view any thumbnails or download any issues that are dated after April of 2019. I have had no difficulty logging into my Time account but it gets me nowhere. When I go to the home page I am asked if I want to buy the latest issue even though I am logged in. I am a long time subscriber of the print edition.
Update: Tech support was able to quickly fix the problem for me and get me access to all my missing issues as well as the current issue of Time magazine.
No more access to latest issues 1/5
A month ago I stopped accessing new issues. I repeated many times since then the restoration process, synchronization, check the Apple ID status, subscription status. All OK, but no access to new issues. Please help.
Cannot Access Issues! UPDATE 4/5
The developers fixed the issue very promptly and I can now access current and past issues. Thank you!
This is so frustrating and aggravating! I have deleted the app, reloaded it, logged out and in so many times. The FAQ on the app is not helpful at all.
Can’t download issues since September 2019 1/5
Looks like many complaints with similar problems not being able to access issue. Also looks like it takes months to get a response. Ever since I renewed my subscription in September, I have not been able to download a single issue . I have put in new subscription account and reset password multiple times. Have frequently had issues with app over the years, but this is the first time I can’t get access to any issues for nearly 6 months.
Help will be appreciated.
Love it! 5/5
I love the articles and how easy it is to access the magazine better than going to the news page on the cell. Keep it going TIME!
Time app is messed up 1/5
I am a print subscriber and supposed to have access to digital edition. When I downloaded app, it does not recognize me as a subscriber even though I am logged in. Tells me I have to buy the current issue. No one at Customer Service knew what to do. Very poor service.
Problem getting new issues 2/5
I also have been frustrated that I can’t get my issues on iPad. A year left on my subscription. I’ve reinstalled the ap, synced, nothing works! I support Time and journalism, but this is a big aggravation!
Doesn’t refresh 1/5
App keeps getting stuck, not loading new content, have to contact developers to get it unstuck to get newest issues of magazine. Then tricked me into giving 5 stars by pop up box, so I felt that I had to respond. Shame on you Time!
Good except for annual subscription problems 2/5
Agree with other reviewers that there are frequent issues with authenticating a subscription. Usually happens to me when the app pushes an update. Support usually addresses the issue, but I have to deal with it at least once a year which is frustrating to say the least. Not sure I will renew again.
Downloading of issues on iPad Apple case no 101026079212 1/5
I am still getting the message “we are having difficulty in connecting. Please try later”.
After “syncing” so many times, is it possible to send my refund from the date I have not “enjoyed TIME magazine”.? (Feb 10,2020)
Is there a way to return my subscription from Feb 10, 2020?
You have cased my check on January 10, for 40.0 for my subscription thru’ year 2020(Bank confirmation PWX70-TN2NJ
PLEASE CHECK IN TO YOUR DEVELOPER’S PROBLEM FOR MY ACCESS OR RETURN THE SUBSCRIPTION.
Access Problems Again 1/5
Once more I have the problem of getting the sign to “Buy Issue $6.99” on my IPad when I already have a paid digital subscription that has several months to go on it. I tried signing in again, I tried changing my password, nothing works. Have had this problem before, most recently a few months ago. Really frustrating.
Notes or export PDF 2/5
I like to take notes and highlight sections of what I’m reading. Why does Time Magazine not allow that feature? I know you mention copyright issues for exporting PDFs - but there has to be a way to make us be able to highlight and take notes on magazines we’ve paid for.
Sign in impossible 1/5
I have tried signing in for weeks, still won't go. My subscribe is paid for too.
Good app, great support 5/5
I had to contact support due to the fact that recent magazines weren’t shown. That was resolved in fast and professional manner, which is great.
Can’t access digital issues 1/5
I have a subscription, no longer can get the digital version...
App not downloading current issues 2/5
App not acknowledging my subscription. I haven’t downloaded issues in months because I was reading the magazine itself. However the app library does have all my old issues, but it won’t download any current issues.
Trouble at least once a year 2/5
For the past 3 years my app has stopped working, even though my subscription is valid. Every time takes about a week to get the correct person to help me. Each time is a different problem. None of my other online magazines have ever stopped working. When this subscription runs out I will switch to Newsweek even though I like the Time content. Don’t understand why they have so much trouble with the app.
Can’t download issues 1/5
I have a print and digital subscription for Time but can no longer download digital issues in my iPad.
Can't download new issues 1/5
Since renewing my subscription, I can no longer download new issues. Customer support has not been helpful.
Worst app I have experienced recently 1/5
In this day and age if a media company cannot figure out their authentication issues then they don’t deserve to have a digital presence! I signed in using my print+digital subscription credentials and I still cannot access any content in the app! I continue to get asked to pay for any article I want to read!! Can you please get your digital act together Time magazine??
Surprising how bad the app is 1/5
By Kure Tom
Never seems to work well. When you cant figure out why you can download the issues in your subscription it says contact customer support and provides no contact information. If I want to read Time I guess I am stuck with paper magazine. I expected more from Time.
Cannot download current issues 1/5
My email address changed in September. I cannot find instructions on how to change my address so I can receive issues on my iPad. I’ve been a satisfied customer forever, but frustrated now.
The content is good. The resolution of the covers and the app’s icon is blurry and pixilated. I wonder if you can provide higher quality images to enhance the user’s experience on the iPad.
Fine on iPad, not designed for phone 3/5
Time needs to check Economist app to see how to design easier interaction and reading interface on phone
App won’t recognize my new subscription 1/5
I subscribed to Time on one of my 2 iPads and have been trying, unsuccessfully, to get the second to recognize my subscription. I would love to be able to give this a good review but until I can access my subscription I am unable.
Not Working! 1/5
I have access to all issues but cannot download. I have to be online to read magazines...
Cannot download paid for digital issues and support not available 1/5
I am a digital and print subscriber. I am unable to download the recent issues and there is nobody I can talk to about it.
I contacted TIME customer support - had to wait on the line over 30minutes just to get an email address for the digital issues support.
Time app for iPad 1/5
Time app stopped working. Went to account to sign in but then it required me change my password. Would not work with my new password. Deleted and reinstalled the app. Still didn’t work.
I can no longer my digital subscription 5/5
I have a print subscription with Time Magazine which allows me to also read the digital version. I’ve had no problem doing this on my iPad until today, when I open the app my only options are to purchase a new subscription.
Not Happy 1/5
I bought a one year subscription. It does not work and I keep being asked to buy the magazines to read them. I hit restore ITunes purchases and it says “in app purchases have been successfully restored” However after checking back into the app it still asks me to buy the magazines. Please assist.
Unable to download new issues 2/5
Unable to download new issues when they come out. Tried deleting and reinstalling but still doesn’t work.
Why pay twice? 3/5
Why have I lost access to the magazine issues themselves? Since the summer my only avenue to issues is through Apple News +. Otherwise the app asks me to buy each issue again or subscribe through iTunes in addition to my magazine-and-digital subscription though TIME itself. Meredith and ZINIO blame each other and, meantime, no issues since July so I wait for my week.y hard copy. Please fix!
Make the font bigger! 1/5
Asks for money to download latest issues 1/5
Much like others, I always have problems after upgrades. It wants me to pay for new issues, but I am a subscriber.
So many complaints about downloading issues but no fix 1/5
I too am having problems downloading recent issues of Time. I am now 7 issues behind. It appears that this has been going on for months already. Seriously?!?
App is worthless 3/5
The Ipad app stopped showing new issues in the Library several weeks ago. I have an account paid for. Attempts to work with this app did not work. I refuse pay double for print and digital, which is what I see. I cannot locate any tech support options.
Problem solved now. Time should make support more obvious. I will raise rating to 3 stars.
Problem App 1/5
By Disgruntled Customer 101389
I’ve been a subscriber to Time for years and used my iPad to read while traveling. I can no longer download and read current issues. Every time I try to select a current issue I’m asked to purchase the issue. I’ve reloaded the app and logged back in and have the same problem. I’m rethinking whether or not to renew my Time subscription if this is the way long term customers are treated.
Locked out 2/5
Can’t read latest 4 issues unless I buy them...already have subscription. What gives?