I like to ask Alexa to play my favorite non local radio stations using Tune-In or I Heart Radio. But this generally requires much fumbling with the Toyota app and the Toyota +Alexa apps each time I get into the car. Worse, unless and until I get Alexa running, I can’t even listen to regular radio. Not worth the aggravation.
Useless. Stick with Apple Car Play 1/5
Love my Toyota, but whoever they pay to write their apps needs fired. My phone is connected to Bluetooth, yet the car and phone do not see each other and timeout. Tried multiple times, different starting orders, I give. Stick with Apple Car play.
2021 highlander XLE AWD 1/5
By XLE MAD 🤬
I bought this car two weeks ago. there’s any way that I can return to the dealership?
only because it comes with Toyota entune the worse system ever.
Please Toyota gets it fixed.
I don’t get what it’s suppose to do 1/5
Title says it all I downloaded and connected my phone to my car but app is stuck on connect my phone all I can say is I’ll never buy another Toyota I love my 2020 Camry except when it comes to Bluetooth or hands free car is completely useless. However being that the dealer I bought it from nor Toyota can tell me anything about how to make any of the features I paid for work it’s a useless product and one of three apps your car asks you to download for all of your features to work. Personally I think they should take the vehicles back unless we can have working features without the need to download tons of non working apps. Honestly it’s borderline fraud being we were sold the cars claiming hands free.
Wake Word 4/5
It works pretty well so far but do you have any plans to allow the user to change the wake word like with other devices? My daughters name is Alexa and at home we call it “Echo.” Thanks.
I have a car that is compatible with the app but for some reason they decided not to include my car model on the Apple app. I tested with android and it worked fine. The car isn’t the issue, it’s this app. Why can’t there be an update that includes all cars with this feature like they did on android?!
Has to be a better way 1/5
This is app is complete garbage. It’s always a hit or miss; most of the time it doesn’t work.
The app will not connect 1/5
I have a 2019 Toyota Camry and this app will not connect to my car. I have tried it in different occasions to connect and nothing. It just says in my car that app cannot connect 😡
Connect to Alexa 1/5
By O Lugan
We have a 2020 Toyota Camry Hybrid and connecting is frustrating. Sometimes it works sometimes not. We had to replace our other car and purchased a 2019 used Nissan Rogue. As soon as you get in the Rouge it connects immediately!!! So disappointed with Toyota Alexa. I love my Camry otherwise. We have owned Honda and switched to a Toyota family years ago. But it’s $ had us go to Nissan.
does not work 1/5
By Bob Mel.
I have had my new Toyota Highlander Hybrid Platinum for two weeks. I got the Alexa app to work one time, since that it will not work. Every thing works n this car, but the Alexa App is terrible.
No good 1/5
Installed on my new 2020 RAV4 and it is crap. Alexa understands nothing I say. I was excited because I love my Alexa at home but there is no comparison. If she could comprehend what I say it would be great. Hoping the update soon. I am not the only one that feels this way after reading the reviews. Amazon and Toyota please fix this
Works in our 2020 Camry hybrid, but why bother? 2/5
Maybe it's because our Camry is a 2020, but I was able to download the Alexa software into the car Entune system. Then I installed The Toyota Alexa software on my iPhone 7. It does work, at least for me.I was able to press the steering wheel button and state an Alexa command (weather, directions, trivia). But, as another reviewer pointed out, I have to have the Toyota Alexa app open for this to work
I can do everything and more with Siri and the same would also go for "hey google" .The only advantage that I can give Alexa is that it's wireless. With CarPlay, you have to plug your phone into a USB port if you want to see your information on the cars display.
I was surprised the Alexa software couldn't control any of the car features. We used to have a 2008 Prius and the voice control software for adjusting the Car controls is supposedly now "natural language." Back in 2008, you had to say the exact command. It's a little bit better in 2020, but it's nowhere near the AI that's in phone voice assistants.
So why not let CarPlay and android auto integrate with car controls?
I would love to see some update that would allow me to say "hey Siri, set the car temperature to 72°" I guess the auto makers just have too much invested in their Proprietary voice control systems.
So, in summary, I think the use case for Entune AlexaIs pretty slim. Sounds like a lot of people can't even get it to work. And if you can get it to work, it's likely you have a much better option withSiri/CarPlay and Hey Google/android auto.
2018 Sienna XLE doesn’t work 1/5
By LR Joe
Downloaded app and have iPhone connected to bluetooth in car. Alexa doesn’t show up as app on the Entune system. iPhone app keeps telling me to connect thru Bluetooth to Entune but it already is.
Waste of TIME 1/5
Tried so many times and the Alexa App and myCamry 2019 NEVER CONNECTED
Poor implementation. 1/5
Came from a Tacoma where I had installed a small Amazon Auto stand-alone unit so I was familiar with having Alexa in my last truck. Got a new 2020 Tundra with Entune and was very disappointed with this implementation. On top of what others have mentioned on reliability, you have to have the Toyota Entune 3.0 app AND this app running on your phone at all times. That’s just dumb. Toyota, you’re better than this implementation. Hopefully they’ll take another look at their tech because they’re close but One Star as of August of 2020. Just get the Amazon Alexa Auto unit and forget this implementation until Toyota takes a serious look. And 5 months without an update? Disappointed given the amount I spent on this Tundra TRD Pro Crew. :/
Microphone issues 1/5
Only reason I’m giving this a star is because I have to select something. You have to have the app open in order to use it and that’s the dumbest thing I ever heard. I like my Apple play way better than this crap. Doesn’t even have and good apps on there anyway smh
Really let down by this
DO NOT INSTALL ON 2019 TUNDRA 1/5
I was excited to see an update on my Tundra’s header. And excited to see it was an Alexa update. After correctly attempting to set this up 5+ times — all it has done is made it to where I can no longer use my iPhone to listen to music in my pickup. I’d consider myself very tech savvy and have the Cisco certifications to prove it. So it’s not a user error.
Toyota simply rushed an update which causes users to actually lose features. Really wish I could downgrade.
Besides — most 2019 Tundra owners didn’t even want this update on the Tundra forums. We just want Apple CarPlay support.
Why would you use Alexa if you already have Android Auto and Apple CarPlay? Alexa doesn't do much especially when you ask for navigation - it opens Goolge Maps or Apple Maps lol.
By will not take
After reading all the comments I will be buying a Honda now
App will not connect!!!!! 1/5
I have downloaded the Entune App & Toyota +Alexa app to both my iOS device & my 2019 Toyota Camry SE & my Bluetooth is connected to my car. I have tried for 2 months to get this to connect and it will not connect. To say I a, frustrated is an under statement!!!!!
Doesn’t work. I have a 2018 highlander ask for directions says getting then nothing happens.
Waste of time.
إِنَّا لِلّهِ وَإِنَّـا إِلَيْهِ رَاجِعونَ
Great when working! 2/5
Needs to delete and reload to work again!
Nice when working! Why not support navigation on Alexa?
Huge Let Down 2/5
The only, and I mean the only, thing that has disappointed me about my Toyota purchase has been the crappy Entune system. I was able to connect with Alexa for about 30 minutes (hence the second star) then, gone, never to return. It is inexcusable to have such a fine vehicle paired (pun intended) with such a lackluster app. Who ever is responsible for this needs to be sacked now.
Have to launch app every time 1/5
Alexa actually works in my 2020 Tacoma but only if I remember to take my phone out of my pocket every time I get in the car, launch the app, and make sure Entune is running. This is 2020! The app could easily run in the background and start itself when the phone detects the Toyota Bluetooth connection. If I have to take my phone out of my pocket, I might as well take the extra step and plug it in for carPlay! Basically making making Alexa useless— wireless function was the only advantage Alexa for Toyota has over carPlay, but it is basically worthless at this point. Toyota can and should do better!
I have a 2019 camry and the toyota+Alexa app won’t work in my vehicle. Why??!! Can someone tell me what I can do to get it to work. If it doesn’t work for the 2019 camrys it’s a shame!!
2019 Toyota C-HR Limited—Still NO SUPPORT?? 1/5
WHY IS THE 2019 CHR LIMITED BEING LEFT BEHIND?? I bought my 2019 CHR Limited with the Entune Plus based on the fact that Toyota was going to be rolling out updates for the 2019 CHR Limited such as Alexa capabilities (this App doesn’t work still and I’m so frustrated!) there was also mention of expanded Toyota connect services. As of May 1 2020 still not one of those updates has been been released ! TOYOTA PLEASE DONT FORGET THE 2019 CHR LIMITED OWNERS! We are waiting patiently!
It keeps telling me the microphone has to be turned on , which it is very very frustrating.. go to the dealership and they don’t know how to work it 🤬🤬🤬🤬
Can you specify “selected models” ? 1/5
By Dante Villalta
When is it going to work with Toyota RAV4 2020? Thanks.
A hot mess 1/5
Here’s the real test....so many people have written comments of complaint and scored it as unacceptably low...will Toyota take these comments to heart..send them to the tech area and develop a comprehensive fix and issue a corrective update OR now that they’ve gotten our money take a too bad/so sad approach? A regretful 2020 Corolla hatchback owner who also is not getting nearly the gas mileage shown on the window sticker.
Update 1.0.5 solved all my issues 5/5
The mic would almost never work to call up Alexa. As of the new update (v.1.0.5) on 2/26/20 that issue has been resolved. Alexa. Ow functions as expected in my 2020 Prius Prime. Only issue remaining is a Toyota in-car problem: I wish I could be connected to Bluetooth and CarPlay at the same time so that I could switch back and forth between Alexa and Siri without having to disconnect the cable and reconnect to Bluetooth.
Toyota Corolla 1/5
By disapointed in Toyota
Let’s just say this is terrible!
I have a 2020 RAV4 hybrid and as with other reviewers, the app will not maintain its access to the microphone (as required to use the app). The purpose of the app is defeated when I need to pull off to the road to close/reopen the app and toggle mic permission off/on until something works. Please, please fix.
Update: Does anyone read these reviews to inform improvements to the app?
Doesn’t work on new 2020 as advertised 1/5
I was excited to have Alexa on my new 2020 Toyota RAV4, all the advertising and buying specs list this as a standard option. Well, it’s a lie. Alexa actually works on very limited number of Toyotas. Very disappointed
Extremely unreliable 1/5
When it work, which is rarely, it is a good app. However the microphone stops working a lot. I have a 2019 RAV4. Would really love this app if it worked.
I don’t get Point of this app what does it do
Works ok when it works 2/5
Had al ca sinc august in my Rav 4. It usually takes about 15 minutes to get it working. Open on car. Open on phone. Turn off then go n. Next time it works a different way. In my rogue I used a plug in Alexa for cars. Worked much better. Thinking about trying this instead. It’s a shame it doesn’t work better. But I’m thinking it might be Amazon and not Toyota.
Does not work 1/5
This app literally does not work in my 2019 RAV4. I’ve installed it, restarted the car (isn’t that insane that you have to effectively reboot your car), and have tried in manual and hands free mode. It does not work, nothing happens.
Even the new update couldn’t fix the hot mess this app presents. I’ll stick to Apple CarPlay.
2020 Rav 4 1/5
The app doesn’t do anything. If I press the button and say a command she gets stuck on listening. I press the button again , thinking. Nothing happens at all - use the app on my phone better with voice. This is useless.
If only zero stars were an option... 1/5
This app just doesn’t work. Simple as that. Toyota needs to either fix its Alexa integration or pull this app from the App Store.
2020 rav 4 have to restart app constantly 1/5
App doesn’t reload properly after the first time so speak to alexa does not work. You have to force close every Toyota app to get it to work.
Does not work.
It completely shut down/locked up my head unit.
What’s the point? 1/5
I can’t connect my Amazon Alexa account to the Toyota one, thus can’t connect to my home network or tell Alexa to play music with my Spotify connected to that account. It won’t run when you have Apple CarPlay connected. Toyota needs to probably consider hiring some new engineers. This should be an embarrassment for them.
Needs more features. 2/5
Correct me if I’m wrong, but as far as I can tell, it will only open maps on your phone rather then on the screen of the car. I don’t want to look at my phone, that defeats the purpose of buying a car with a screen. I’ll stick with using Apple car play until it’s updated. It’s also very limited in what apps will show up.
The sticker on my 2020 Sienna says compatible with Toyota Alexa but it’s not.
Rarely ever works 1/5
By Rick Thorpe
I haves 2019 RAV4 Limited and I have found that it only works on occasion. I have to toggle the mic on and off to get it to work. Disappointing that Toyota doesn’t fix this. They advertise it on their commercials, but I would be careful if you are looking for Alexa in the car. Go with Echo Auto instead.