Doesn’t work with Prius 1/5
App doesn’t work with a 2018 Prius.
Horrible keeps shutting off after vin number 1/5
Please fix this. The app keeps crashing
Engine off 1/5
So when i use the app to turn it on then go to my car and open my door the engine shuts down. Why??? I’m so confused.
Needs to be quicker!!! 1/5
Loading times for an action are way to slow this should be FAST since its a paid service
Great concept, poor execution 3/5
By zahref b
Have been a Toyota owner forever, and always loved and still love their car.
This app's UI/UX is designed great, and looks spectacular. However - it's functionality is not. I'd recommend the Back-End and API devs take a good hard look at the inxffencies that result in so much lag time and errors.
P.S: Remote start is but a gimmick if it turns off the second I open the door.
Terrible app, rarely works on one try 1/5
By Thoughts of a Monster
Update: A month later of trying to get this app to work and it still is terrible. Just terrible. Doesn’t do what it’s supposed to. Rarely works. Rarely. Will tell me it’s “unable to process” more than just start my car. It says things like the doors might be unlocked when I have absolutely verified they are locked, the hatch is locked, and the windows are up. It’s faulty to the Nth degree. This poor feature alone will be enough to have me NOT buy a Toyota in the future.
First review: This app is supposed to make your life easier. It does the opposite. It’s clunky, temperamental, poorly designed, and given to completely random periods of working correctly vs not working at all. There is no logic to when it does vs when it doesn’t work. It takes forever to do the most basic of tasks. Completely unusable overall.
Doesn’t work more than half the time. Says the doors or trunk is open and it won’t start our 2018 Camry XSE. I won’t be paying for another year of this service unless they fix the issues. Frustrating.
Not the best, but not the worst. 2/5
First of all, I thought it was seriously difficult to get everything downloaded and synced together. Took quite awhile. Not exactly plug and play. I had a lot of problems.
Just as others have said, I also have a fair number of problems with getting errors on the app, but if I just keep trying, it does eventually work.
The last thing is not an issue with the app I don’t think. The car only will run for 10 min, which is not long enough up here in MN in the frigid north. Also, as soon as you open the door it shuts off, so then you have to get in and restart the engine. Good way to wear out the starter and battery.
But, when it works, it is very convenient.
2019 Models 1/5
I didn’t know my vehicle didn’t support this app until I downloaded it. Rather it should because it’s a 2019 SE lol. It would’ve been nice to know this at the dealer or something.
So so 3/5
I have a 2019 Toyota Avalon limited and this is my first time to use an app to start my car. This app rarely works when I try to start my car at home. When I am out and about it seems to work just fine. I find it to be frustrating and undependable. The app really needs tweaked.
It ok could be better 2/5
Obviously this app could use a lot of modifications.
For instance let’s say a parents own the car but there child(ren) are the ones that drive the car. Yes it is useful for the parent to have full access to the car via remote app, but the kids that drive the car should be able to have access to those same features of the app.
The parent will be the primary owner of the account and has the power to set those restrictions, and the kids will have the app on their phone as well so they could turn on or off the car if they are getting out of class or work and warm up or cool down the car before they get there.
To add to this modification the primary holder of the account can enter the kids phone number/cell Bluetooth I.D. so that the car recognizes who is driving I.e. so the parent knows who is driving.
Food for thought Toyota. The features are cool but should also extend to other members of the family so that a parent may also set different boundaries depending who is driving.
Also add an on/off switch on notifications so that I won’t be bothered when someone else besides myself Is driving. Really annoying.
Last but not least, allow certain apps from the phone to mirror on to the dashboard screen. Not cool I can only use scout and not Waze or google.
By need answer now 2
Does not support all 2018 Camrys. I just bought 2018 XSE but the app does not soppier my vehicle. So I tried another car same model thinking it a mistake I was making but it was not because it connected to that vehicle. So my question why doesn’t connect to all 2018 models?
Doesn’t work 1/5
I have a 2018 Camry and every time I tried to register it, it says my car is not compatible with the app.
Crashes my In Dash Navi/GPS and Radio continues to reboot 1/5
Crashes In Das Navi/GPS and and Radio continues to reboot
- perhaps it does not work with Entune 2015 Model
I can’t create an account 1/5
I can’t create an account what is the reason?
Great! Easy! 5/5
By Mississippi Lawyer
Just got a new 2009 RAV4 and remote connect works flawlessly so far!
Doesn’t ever work 1/5
I don’t understand. Does this app actually work for anyone. I can’t get it to do anything, even when I’m sitting inside my car. It just always says cannot process request.
Waste of time 1/5
App never worked right on my 2018 camray. Hate that the remote start shuts off when you open the door. I waisted $600.00 getting remote start added to my vehicle. Was told it was security, but you can’t get in the car without the fob so that was a lie. Salesman couldn’t get it to work either.
You have to pay 8 dollars to use it and it lacks a lot of information. Bad user interface
Works Just Fine 4/5
By Chris Sobott
I have a 2019 Corolla Hatchback and the app seems to communicate with the vehicle without any hiccups. Starting the car with my phone is neat but I hate that the car shuts off once you get to the car and unlock it. I’m certain this is a safety issue but it’s silly to have to start the vehicle again once it’s already running. Too bad there isn’t an option to change this.
Not registering my VIN 3/5
By Raza says
I tried this for my 2018 RAV4 xle hybrid, it didn’t register my VIN by saying that feature is not available in my model. My vehicle has automatic transmission with keyless entry. How can I use this remote start or vehicle finder?
Usually fails 1/5
By Bruce to
They want to charge you for this and it is very slow when it works. It only works some of the time.
Waste of time 1/5
I wish I could give ZERO STARS. I have a 2018 Camry and the app says my car isn’t supported. The dealer sold this app and it doesn’t really work.
OnStar is so much better! This app Crassus regularly, and is not even comparable with anything besides Toyota Sedans. I don’t even understand how Toyota can be so far behind on these Technology.
Super slow 1/5
This is terrible it takes forever to start a car if no obstacles such as doors aren’t locked
Why you do this to us?
Won’t connect, boots me out all the time, then can’t log back in. My experience with my Toyota Camry has been disappointing all the way around. Next time I will go back to Nissan.
It’s a great idea but it only works about half the time. Not going to keep paying for it if they don’t improve it.
Pretty decent 4/5
Works almost all the time. Like the real time status of my car and where it’s located. Wish the car wouldn’t shut off when you start it from the app. When I had a Jeep Grand Cherokee and it had the same thing the car wouldn’t shut off when you unlock the car and open the door. It would stop if you hit gas, brake, or shift from park.
Love the fact you can ask Alexa to start your car!
After 3 Attempts at home called Toyota and 6 attempts with and then took to dealer and techs attempted 8 times. Utterly complete failure and doesn’t work. Either bad app or doesn’t work with in avalon.
No Tacoma coverage 1/5
Entered VIN for my 2018 Tacoma TRD Sport.
“Vehicle not covered”
Oh well. It’s only a $40k truck...
App won’t let me get past entering VIN 1/5
Same as above. Had remote starter installed on a 19 Avalon but it seems the app won’t let me enter the vin and contour registration.
Completely wasted my time 1/5
Got all the way into the on boarding when it says my RAV4 hybrid isn’t supported. What a waste of my time. “Select 2018 or newer vehicles” should be more explicit.
Updated and amazing! 5/5
This app is amazing. Very convenient and now with their most recent interface update it works flawlessly. It is beyond convenient when your keys are a fair distance away from you and you can just unlock and lock your vehicle; even start it from your phone. The map has always been accurate in regards to locating your vehicle through the app, however the remote functions used to lag from time to time but no more!
Works just fine 5/5
Don’t see why people dislike this so much when it hasn’t failed me once.
Vin scanner doesn’t work 1/5
VIN scanner doesn’t work , shows black screen. App developers need to fix that bug. Very disappointed.
I have a brand new 2018 Highlander- 50k and this app is not compatible!
The Remote Starter I've Been Waiting For 5/5
Finally! I've wanted one of these remote start systems for my car for years. I never wanted to affect the factory-spec or warranty with an aftermarket system and couldn't be more thrilled with everything this offers.
Good but can be great. 4/5
By Yash ram
I have been using this app frequently since Jan 2018. I can see various improvements and optimization. Glad you guys are doing pretty good stuff. Hope you guys keep working on it to make wonderful changes and UI improvements with lovely design.
A little confusing to set up, but cool technology 5/5
I have a 2019 Corolla Hatchback, and I love being able to use this or Alexa to start my car remotely. I’ve also gotten some notifications that I forgot to lock my doors and I can lock them right there in the app.
Today they just pushed some really cool updates to the app.
Occasionally I’ll get a “failure” message but it’s not a big deal; hopefully the service will continue to become more reliable as it resolves
By Beloved Risa
Doesn’t work on my 2019 CH-R
Works great on 2018 Camry Hybrid 5/5
By Petty Officer Review
I almost didn’t download the app based on so many negative reviews, but I’m glad I did download it. Everything works as it is supposed to. It’ll never be as fast as the fob, but if you need it to work that fast you’re using it wrong. I set a reminder for 5 minutes before leaving work and started the engine remotely to find my car nice and cool for the drive home. Last know location works great. Car status is very accurate; I hit “lock doors” and it notified all doors were already locked when request was submitted.
You pay $45K for a car, then Toyota wants to charge you a subscription to use the features you paid for to keep using them.
Vehicle Status screen upside down! 2/5
Turn the image rigtside up, front up, like all other vehicles are illustrated, boats, planes, and other cars.
By lazyboy RI
Anyone want to spend $20 a month to open car via phone? Anyone?
Don't know what it does 1/5
As soon as I enter my new 2019 cars VIN, I am asked to login, then I am taken to a new Add your vehicle page. Like a never ending loop I got between log in and new vehicle with no resolution. So far, completely useless.
Does not work for 2017 Tacoma 1/5
By Data Bit
Toyota, please add Remote Start for the 2017 Tacoma TRD sport. I proudly bought the truck brand new fully loaded in 2017 and updated the Entune to latest rev (sept 2018). I downloaded this remote start app on my iPhone and Apple Watch. When setting up the app and after scanning vin number, it says this vehicle does not support Remote Start. What the heck?! I know the app says for 2018 vehicles only, but my truck can be compatible if the app developers just tweak a few things in the app and on the entune software! I really love my truck and I wish I could remotely start it with this app on my Apple Watch. Fix this and you will get 5 stars!
Worked for a few months.... 2/5
Actually worked pretty good for about three months. Now, either won’t connect to remote start or, if it does, it doesn’t confirm. No more timer. Is there a shortage of people who know how to create functioning car technology?
Remote not convenient 1/5
Total pain in the butt. By the time I enter all the PINs I’m already at my car. Will not be paying for service after trial.
Seriously disappointing 1/5
I replaced my wife’s Carolla with a brand new fully loaded Camry XSE V6. She loved the car and was excited about the remote connect app. Took just over three days for her to tell me that she was seriously thinking of returning the car. All because the app was stinking horrible. It won’t connect to the car half the time. The half it does connect it throws out error after error. I took the car in and had the actual remote start module added just so she could do what the app made excruciatingly difficult to do. $500 to fix what a free app should have been able to do. That’s not an option for most people. She loves the styling, the handling, and all the bells and whistles this car has but the app soured all that. Fix the app and this car would be perfect. I doubt that will happen. For now she just starts it with the key fob.