Why won’t it stay logged in? 1/5
Frequently logs out for no reason - making the app completely useless until the next time I’m parked so I can log in again.
PLEASE hire programmers who can fix this single, endless problem!
For the price I pay for the 2018 Avalon, this app should be better. The app is horrible and the navigation is just as bad. You can’t even install applications that would make it better. I would like to install Google or Waze. The electronics in the car need to catch up to the world. I feel like I’m working with a DOS system.
Useless w/o Pandora 1/5
This app was already unreliable and clunky to begin with, but now that it doesn’t support Pandora, it’s become completely useless for me. Even when I was using it before, it would constantly log me out of the app to which I would actually have to log back in by typing out my user ID and password. That means I either have to pull over to log back in or not use it. I expected so much more from Toyota. They really dropped the ball on this one.
Entune is worthless 1/5
By Dena Man
Entune is total crap. For a company that makes a great car why would they put this garbage in there vehicles?????
Can’t update entune apps on radio 1/5
My 2014 tundra has all of the Entune apps grayed out. Every time I try to update it is unsuccessful. The system is an embarrassment to Toyota.
This is such a stupid app with stupid options. What a waste of time. Toyota, what a failure. Fire the non-genius that came up with this. This does not add value in any way shape or form. I love the 4Runner but boy how you failed on the info system.
Unimaginable terrible 1/5
By Steen a Dane
This is far and away the worst imaginable way to connect my phone to my car. Additionally, every “update” removes functionality. Toyota needs to man up and use the Apple system instead of this piece of crap. Toyota can make cars, but clearly are totally clueless when it comes to apps. Leaving this mess as my only option (RAV4 2017) shows the company doesn’t care about its customers. Clearly, it is time to consider other brands of cars.
The app does nothing and contacting support is a a waste of time
Suite? Sour !!! Where is Apple CarPlay???? 1/5
By Mark Slim
I purchased a Brand-new 2018 Prius Prime Advanced, the flagship of the Prius line. I thought the Luddite design committee at Toyota had atoned for their sins by (finally) embracing Apple CarPlay on the Entune 3.0 head units that are Identical between 2018 and 2019. Imagine my surprise and disgust to find that my new car is without CarPlay, with no announced timing for the patch for the 2018. As a lifelong Toyota owner, I could not be more disappointed. The Entune apps are all crap. I test drove the Kia Niro PHEV, and it instantly hooked into my iPhone XR, found my Waze, brought it up on the display, found my music, called my sweetie, and we were off and running! Shame on you, Toyota. Shame on you.
2019 Tundra Pro 4/5
Surprisingly working really well on my 2019 Tundra Pro.
1. iHeartRadio works
2. Yelp works
3. Stock works. Although, stocks need to be entered using app on phone then it shows in Entune.
1. Needs Waze
2. Need CarPlay
Won’t connect. 1/5
This app used to work when my car was new. I have a 2015 Toyota Prius. 4 years later it won’t even connect to the car. Very disappointed. I’ve tried restarting the phone, app and car.
Fed Up! 1/5
By Bryan Wiley
I have a 2017 Tacoma bought the end of that year and since I have owned it, I have loved everything about it......eeeeeexcept the 3600$ Entune Stereo. This is the most inept, under par, non functional piece of technology I have ever used in a vehicle. I have to continually connect and reconnect the application. I cannot change channels when the car is moving. The stereo reboots constantly, my phone disconnects and reconnects in the middle of phone calls, I now have 2 music apps both of which are garbage and on and on and on. I wouldn’t be upset if my issue was speaker related.. I could swallow that just because no car maker has ever put in a decent stereo system in a car. BUT if your going to tout a product that jacks the cost of the car nearly 4000$ and then have that product no better than a 49$ piece you by at a pawn shop you have got issues. This is my first Toyota. I want to keep it stock. I really don’t want to put another stereo head unit in this car. Just for thinking about this, Toyota has made me feel ripped off. That 4000$ could have gone to lift kit for the vehicle and rims and tires but instead I have something that flat doesn’t work. I am really disappointed. This being my first Toyota experience, this part is REALLY disappointing.
Hate it! Completely useless! No value whatsoever. 1/5
By loyal toyota guy- for now
Not even worth posting a star for the same reasons that you’ve already read.
Needs work! 2/5
App needs a lot of work to make user friendly. Toyota needs to just delete this thing and just add CarPlay instead on all vehicles.
iPhone and 2016 Toyota not compatible 2/5
Entune worked perfectly with my Samsung Galaxy 7 edge ! I just got an iPhone X , I followed a tutorial on how to connect my messages to entune so they pop up on the car entune. It worked the first time and now it doesn’t work at all. I have the slow notifications checked like I’m supposed to . In addition google maps keeps going through the Bluetooth and I have to disconnect Bluetooth Audio every single time I get in my car . This was easy to separate permanently with my Android. The phone calls are the only thing that works without issue. This app needs major work for iPhones
I got a 2012 Camry and the entrenched use to be ok. Know they got rid of pandora which is horrible. Who uses slacker or iHeartRadio radio? It’s a useless feature in the car now!!! They need to push an update to get Apple CarPlay to work with it. The only thing that can save it!!!
Worst app 1/5
By Jedi govnaa picko
Get with the times toyota
How is this acceptable in 2019? 1/5
I’ve been trying to get this app to work for over 8 months....don’t bother downloading!!
An Insult to Users 1/5
It’s 2019 and were stuck with an app from 2005. Toyota should be ashamed to have their name associated with such a piece of junk. By adding two additional steps the latest revision made it even harder to check on the charge status of my Prius Prime... ridiculous.
Bought a 4Runner in August ... 1/5
had I done more research about entune, I wouldn’t have purchased it. It’s THAT bad. I should’ve bought from another company.
I would rate ZERO stars if I could. DO NOT BUY THIS CAR 1/5
By Hai Jinx
Do not buy any car from Toyota without Apple CarPlay or Android Auto. This app is the worst I’ve seen. So upset that I’m stuck with this car for 10 years or more. Now my text messages don’t work. I believe the 2019 models may support Apple CarPlay but Entune is a joke!
I wish I could give this negative stars. 1/5
This useless app should seriously be banned from the App Store. I have a 2015 Toyota Prius on entune 3.2 and my iPhone xr won't connect. The app just says "looks like we’re having trouble connecting...". I called Toyota support and they absolutely had no idea what to do other than telling me to uninstall and reinstall the app. Then they said maybe my iPhone isn’t compatible. This app should be banned from the store until Toyota gets it together
App works! Fix the log out issue 3/5
I have Entune App Suite installed on my phone. While the app works great, every other day if not every day, the app is logged out. It says network error. I log back in and then it works fine. It is quite frustrating and potentially dangerous as when I need it to work in the car, and it is logged out, I have to log back in which I cannot do while driving. Based on other reviews in the app store, this seems to be a common occurrence which leads me to believe that there is a bug in the software. This has been happening for some time now regardless of apple ios software updates. Please look into this. Also, the email contact on the entune support website doesn't allow for State selection and I cannot submit questions.
Thank you for your time.
The app is trash 1/5
Bought my new 2019 Tacoma and absolutely loved it. Toyota is lagging with the times and it took them the announcement of the 2020 vehicles to have all the updated technology. This app is trash with horrible UX and UI.
Just awful. 1/5
Awful and more awful. Even customer service doesn’t know what to do.
Lame of a system 1/5
Pandora was the only thing I liked on the system, getting rid of it just made it pretty much useless.
Software is not Toyota’s Strength 1/5
Clearly software is “not Toyota’s strength.” That was actually told to me by a Toyota regional rep at a new owners event when I provided feedback to him on this app and the software and navigation system in my Prius Prime. Toyota should be ashamed by that comment and this Entune app. Software is just as critical if not more so than hardware to the user experience and overall satisfaction in cars today. But Toyota apparently doesn’t get it.
Even with the latest refresh to this app, which was at least a significant UI improvement, it is still a terrible car owner experience to use the app. Entune Services has gotten even weaker with the recent removal of Pandora and nothing to add in its place. And the app continues to be buggy such as giving me false errors saying it has failed to connect to my car to start charging or start remote climate even though I can confirm the car is charging or remote climate is on. And I get fully charged notifications only about half the time. Maybe I should haven gotten a Tesla after all...
So Toyota either needs to significantly step change its own Entune software or finally admit defeat and get out of the software business to let Apple CarPlay and Android take over. Because as Toyota itself admits through its rep, “software is not our strength.” Let’s just hope that doesn’t apply to all the software controlling my car safety features...
Why, How? Crap App 1/5
Why can’t a BILLION dollar or Yen Company make or have made an app that works? Seriously..... I’m so sick of having to re-sign into this app that is necessary to keep my $50,000 truck and $45,000 SUV’s stereo’s updated. Just not acceptable and beyond ridiculous. Good thing the app designer doesn’t contribute to the actual vehicles. (I hope).
Bad design 3/5
The app keeps logging me out for no apparent reason. There are app designers who know how to design an app, have the design it.
By Food eating human
I can’t believe Apple allows this on the App Store.
I’m just curious what is so amazingly sensitive that I have to write my username and password every time I get in my car if I want to use this garbage app. Do you really think I’m going to get into my car, take my phone out of my pocket, enter my user name and password and log in. All so it can freeze or not do half the thing I want it to do.
Terrible!! Just appallingly terrible!!! 1/5
Why could such a large manufacture spend millions in electronic technology and fall completely on their face!!!??? The system in my Toyota Tundra is really move and has so much potential. It has the ability to link apps, but doesn’t do it!!! I heart radio??? Really?? Why not every app on my phone!!!!
If you liked 1990’s technology, you’ll love entune.
Not Useful 1/5
Very poor functionality and limited control. A constant irritant. Could be good, even great if Toyota hires some pros to do it.
Hah! Somehow, I'm more disappointed now. 1/5
vs when I first downloaded it a year ago.
The development team must be living underground without outside communication.
I got my hopes up last week when it logged in without any trouble and started updating my entertainment system.
Unfortunately, it didn't change a thing app-wise aside from showing a different model and color Tacoma on the home page of the so-called Suite, as well as reset my truck profile to factory defaults.
After the update was on and the system rebooted, it randomly crashed and locked the console until I stopped to restart the truck.
By Arkansas slim
Junk. Enough said.
Um.... unusable! 1/5
This is awful! When I try to log in, it says no network available please retry. This doesn’t retry and it’s awful, I can’t use text messaging won’t work unless I’m signed in. This is suppose to make this safer so I don’t look at my phone but it’s unusable.
I work in software development, please if you need help let us know! We can make this 100 times better.
Huge piece of crap, unusable app! 1/5
The only real thing that it is potentially good for is starting climate control remotely, but it NEVER works, even if you are right next to the vehicle, it won’t activate climate control!!!
Upgrade app can be better 1/5
Toyota should improve this app
To connect message to car
We have the option in our car but the Entune app doesn’t
Come on we need be able to connect message to our cars...
Worthless App. 1/5
By WOT has gone downhill
Toyota. We are begging you to change to something worthwhile like Apple Car Play. Please allow Entune to be upgraded to Apple Car Play. Entune is worthless
As far as I’m concerned Entune is worthless. The only app I was interested in was Pandora and it has been discontinued.
Entune is Useless 1/5
Toyota should be embarrassed. Their Entune, whatever version, is thin on features and most of the time doesn’t work. For example, I wanted to add Stocks to follow: but when I typed in AAPL it said no stocks found. Really, it’s not to big a company, Apple, you may have heard of it. And don’t I wish that is what I could get for my Prius Prime... Apple Car Play.
So bad - constant logouts 1/5
I won’t buy another vehicle with entune- it’s unusable. I wish Toyota would just use CarPlay
Toyota not committed 2/5
App is ok but Toyota really is not committed to making this a top of the line convenience. Map updates should be automatic. Some apps very slow. Nice convenience but nothing you could not do with a smart phone. Toyota needs to step up.
Horrible app and even worse touch screen os 1/5
Can’t login, clicked forgot password and never received the email to update. The touchscreen and os is so out of date it’s a shame. Spending over $30k on a vehicle that has a touchscreen with the compute power of a Nintendo ds is pathetic.
Toyota please get a faster more reliable system in place for your vehicles. Apple or even android car os.
Can only get better 1/5
I don’t write many reviews, but somebody has to know how poorly this performs, AND how limited it is.
Constantly have to log in, occasionally connects. I get promoted to do this all the time, so it’s always reminding me how bad it is.
And as for the apps, I bet if you were to assess the most commonly used apps, most or all of what’s available here is not in the top 100.
Zero utility here for a prominent auto company.
But it’s the same really for my vehicle. Platinum Tundra with every option but is missing so many features that are current with other cars, trucks, as well as my 2008 Nissan. Likely not a coincidence. Have to offer more than drivetrain reliability these days.
Worst app ever. After registration I couldn’t ever get the app to login and connect. It wouldn’t accept my 2019 Tundra. Deleted